Re-post: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 3/27/2007 9:33:14 PM This is a repost of something I put up a while back and got no response! Would like to try again. Hopefully somebody out there has an idea or suggestion. Her goes:- I have a problem with Office 2007 (Outlook and Word, have not use the others) not responding when I come back from sleep mode under Vista (Business edition). If I launch these programs after returning from sleep mode they sometimes just hang. It unfortunately is not consistent. Sometimes they work OK others not. They work perfectly with a "normal" startup. If I try and cancel the program they hang. The top Window Caption bar says "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". Using the "End tread" option takes a few minutes to close. Even if I try and shut down Vista the whole thing takes 2 minutes. It does not seem to be an Internet reconnect problem because I can use IE7 to get out fine. Most interestingly I did not have this problem with Office 2003 on this exactly same hardware hardware setup or earlier under Windows XP. Please help. This is very frustrating. Really am beginning to wish I had stuck with Office 2003!

RE: Re-post: Vista Sleep Mode and Office 2007 TrinityLynne 3/28/2007 1:45:50 AM John, Okay, I am hardly a computer whiz, but I have been having a lot of problems recently with my band new laptop as well. From what I have read today on the Microsoft blog (I will try to copy and past the address to the blog and you can copy and paste it into your browser), your problem is not just the MSOffice 2007, it is the Vista in hibernation mode period. There are about 10 pages of just issues with Vista getting jammed up in hibernation mode. A lot of people including my self have to shut the copmputer down using the power button, then turn it back on. Of course doing this gets you an error page half the time due to improper shut down. However, I have not heard anything about the problem being specific to MSOffice 2007, just to laptops with Vista that go into hibernation from shutting them, or just from being idle. As for the MSOffice 2007, I am having one hell of a time getting the trial to work period. I used a dfsc to download MSOffcie 2003 into my laptop with Vista, and it worked for a week; after a week when it wouldn't work, I went to the support site and it said that it wasn't compatible with Vista, and to download the trial of 2007, which I cannot get o work properly. The MSWord won't load, and the other programsd load, but I cannot connect online to activate, and the activate by telephone option is dimmed. I tried repairing it, erasing some liscensing code file that the support site told me to, and uninstalling and reinstalling, all to no avail! I hope I have helped with the hibernation issue, and if you have any answers for me please post/reply! Thanks, Angelina "John Monahan" wrote: [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 (Outlook and Word, have not use the > others) not responding when I come back from sleep mode under Vista > (Business edition). If I launch these programs after returning from sleep > mode they > sometimes just hang. It unfortunately is not consistent. Sometimes they > work OK others not. They work perfectly with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > > Really am beginning to wish I had stuck with Office 2003! > > >

RE: Re-post: Vista Sleep Mode and Office 2007 TrinityLynne 3/28/2007 2:06:02 AM PS...Sorry about all of the typos, and here is that link.. http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?&guid=&sloc=en-us&dg=microsoft.public.windows.vista.hardware_devices&p=1&tid=cdc89b46-d549-451d-8894-81337ed3dbdf It isn't a working link but, if you copy and paste it you should be at the Vista Community site where a Microsoft tech answered hibernation issues! ~Trinitylynne aka Angelina "John Monahan" wrote: [Quoted Text] > This is a repost of something I put up a while back and got no response! > Would like to try again. Hopefully somebody out there has an idea or > suggestion. Her goes:- > > I have a problem with Office 2007 (Outlook and Word, have not use the > others) not responding when I come back from sleep mode under Vista > (Business edition). If I launch these programs after returning from sleep > mode they > sometimes just hang. It unfortunately is not consistent. Sometimes they > work OK others not. They work perfectly with a "normal" startup. > > If I try and cancel the program they hang. The top Window Caption bar says > "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > Using the "End tread" option takes a few minutes to close. Even if I try and > shut down Vista the whole thing takes 2 minutes. It does not seem to be an > Internet reconnect problem because I can use IE7 to get out fine. > > Most interestingly I did not have this problem with Office 2003 on this > exactly same hardware hardware setup or earlier under Windows XP. > > Please help. This is very frustrating. > > Really am beginning to wish I had stuck with Office 2003! > > >

Re: Re-post: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 3/29/2007 3:04:12 AM Thanks for info. I don't understand why more people are not having this problem. I have nothing special on this computer. One other person in another usergroup mentioned his/her Outlook 2007 "OST file" was getting curroupted when they returned from Vista sleep mode. They had the same Outlook hang-up problem. Not sure if that helps. The problem however seems to be larger than Outlook because when I try to open Word I have the same problem. "TrinityLynne" <TrinityLynne[ at ]discussions.microsoft.com> wrote in message news:3F446537-EA2D-4637-95BA-821928E35392[ at ]microsoft.com... [Quoted Text] > PS...Sorry about all of the typos, and here is that link.. > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?&guid=&sloc=en-us&dg=microsoft.public.windows.vista.hardware_devices&p=1&tid=cdc89b46-d549-451d-8894-81337ed3dbdf > It isn't a working link but, if you copy and paste it you should be at the > Vista Community site where a Microsoft tech answered hibernation issues! > ~Trinitylynne aka Angelina > > "John Monahan" wrote: > >> This is a repost of something I put up a while back and got no response! >> Would like to try again. Hopefully somebody out there has an idea or >> suggestion. Her goes:- >> >> I have a problem with Office 2007 (Outlook and Word, have not use the >> others) not responding when I come back from sleep mode under Vista >> (Business edition). If I launch these programs after returning from >> sleep >> mode they >> sometimes just hang. It unfortunately is not consistent. Sometimes they >> work OK others not. They work perfectly with a "normal" startup. >> >> If I try and cancel the program they hang. The top Window Caption bar >> says >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >> Using the "End tread" option takes a few minutes to close. Even if I try >> and >> shut down Vista the whole thing takes 2 minutes. It does not seem to be >> an >> Internet reconnect problem because I can use IE7 to get out fine. >> >> Most interestingly I did not have this problem with Office 2003 on this >> exactly same hardware hardware setup or earlier under Windows XP. >> >> Please help. This is very frustrating. >> >> Really am beginning to wish I had stuck with Office 2003! >> >> >>

Re: Re-post: Vista Sleep Mode and Office 2007 TrinityLynne 3/29/2007 3:56:05 PM John, No problem. Sorry I couldn't actually give you a solution! I myself am on my third download (after of course installing/uninstalling) of the MSOffice 2007 trial, and all three have had the same exact two problems that I mentioned. To top it off my laptop which has Vista also has the hibernation/sleep mode issue. It is brand new, and I am going nuts! I don't know if I want to even buy a had copy of the MSOffice 2007, since I cannot even see what it does or how it works! It is not cheap either, and if I cannot get it to install/work properly or actually AT ALL... then I don't even know if I can return it! Good Luck, and keep me posted of any blogs you may come across with any helpful info for me!~Trinitylynne "John Monahan" wrote: [Quoted Text] > Thanks for info. I don't understand why more people are not having this > problem. I have nothing special on this computer. One other person in > another usergroup mentioned his/her Outlook 2007 "OST file" was getting > curroupted when they returned from Vista sleep mode. They had the same > Outlook hang-up problem. Not sure if that helps. The problem however seems > to be larger than Outlook because when I try to open Word I have the same > problem. > > "TrinityLynne" <TrinityLynne[ at ]discussions.microsoft.com> wrote in message > news:3F446537-EA2D-4637-95BA-821928E35392[ at ]microsoft.com... > > PS...Sorry about all of the typos, and here is that link.. > > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?&guid=&sloc=en-us&dg=microsoft.public.windows.vista.hardware_devices&p=1&tid=cdc89b46-d549-451d-8894-81337ed3dbdf > > It isn't a working link but, if you copy and paste it you should be at the > > Vista Community site where a Microsoft tech answered hibernation issues! > > ~Trinitylynne aka Angelina > > > > "John Monahan" wrote: > > > >> This is a repost of something I put up a while back and got no response! > >> Would like to try again. Hopefully somebody out there has an idea or > >> suggestion. Her goes:- > >> > >> I have a problem with Office 2007 (Outlook and Word, have not use the > >> others) not responding when I come back from sleep mode under Vista > >> (Business edition). If I launch these programs after returning from > >> sleep > >> mode they > >> sometimes just hang. It unfortunately is not consistent. Sometimes they > >> work OK others not. They work perfectly with a "normal" startup. > >> > >> If I try and cancel the program they hang. The top Window Caption bar > >> says > >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". > >> Using the "End tread" option takes a few minutes to close. Even if I try > >> and > >> shut down Vista the whole thing takes 2 minutes. It does not seem to be > >> an > >> Internet reconnect problem because I can use IE7 to get out fine. > >> > >> Most interestingly I did not have this problem with Office 2003 on this > >> exactly same hardware hardware setup or earlier under Windows XP. > >> > >> Please help. This is very frustrating. > >> > >> Really am beginning to wish I had stuck with Office 2003! > >> > >> > >> > >

Re: Re-post: Vista Sleep Mode and Office 2007 "John Monahan" <monahan[ at ]vitasoft.org> 3/29/2007 8:35:01 PM Frankly so far I am very disappointed with Office 2007. I actully prefer the 2003 version. Its quite frustating getting to know the 2007. See how long it takes a Word 2003 user to figure out how to spellcheck or print a file in 2007! This combined with the sleep problem make me real mad when I considered what I paid for it. BTW its almost definatly a problem with Office 2007. Today i fould if I return from sleep mode and immediatly open up Front page 2003 I had no problem. But if I did the same for Word 2007 (not included in Office 2007) it hung. "TrinityLynne" <TrinityLynne[ at ]discussions.microsoft.com> wrote in message news:B8BF21B1-F4B2-4F7D-81DD-8902DC07BD90[ at ]microsoft.com... [Quoted Text] > John, > > No problem. Sorry I couldn't actually give you a solution! I myself am > on my third download (after of course installing/uninstalling) of the > MSOffice 2007 trial, and all three have had the same exact two problems > that > I mentioned. To top it off my laptop which has Vista also has the > hibernation/sleep mode issue. It is brand new, and I am going nuts! I > don't > know if I want to even buy a had copy of the MSOffice 2007, since I cannot > even see what it does or how it works! It is not cheap either, and if I > cannot get it to install/work properly or actually AT ALL... then I don't > even know if I can return it! Good Luck, and keep me posted of any blogs > you > may come across with any helpful info for me!~Trinitylynne > > "John Monahan" wrote: > >> Thanks for info. I don't understand why more people are not having this >> problem. I have nothing special on this computer. One other person in >> another usergroup mentioned his/her Outlook 2007 "OST file" was getting >> curroupted when they returned from Vista sleep mode. They had the same >> Outlook hang-up problem. Not sure if that helps. The problem however >> seems >> to be larger than Outlook because when I try to open Word I have the same >> problem. >> >> "TrinityLynne" <TrinityLynne[ at ]discussions.microsoft.com> wrote in message >> news:3F446537-EA2D-4637-95BA-821928E35392[ at ]microsoft.com... >> > PS...Sorry about all of the typos, and here is that link.. >> > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?&guid=&sloc=en-us&dg=microsoft.public.windows.vista.hardware_devices&p=1&tid=cdc89b46-d549-451d-8894-81337ed3dbdf >> > It isn't a working link but, if you copy and paste it you should be at >> > the >> > Vista Community site where a Microsoft tech answered hibernation >> > issues! >> > ~Trinitylynne aka Angelina >> > >> > "John Monahan" wrote: >> > >> >> This is a repost of something I put up a while back and got no >> >> response! >> >> Would like to try again. Hopefully somebody out there has an idea or >> >> suggestion. Her goes:- >> >> >> >> I have a problem with Office 2007 (Outlook and Word, have not use the >> >> others) not responding when I come back from sleep mode under Vista >> >> (Business edition). If I launch these programs after returning from >> >> sleep >> >> mode they >> >> sometimes just hang. It unfortunately is not consistent. Sometimes >> >> they >> >> work OK others not. They work perfectly with a "normal" startup. >> >> >> >> If I try and cancel the program they hang. The top Window Caption bar >> >> says >> >> "Not Responding". Ctrl+Alt+Del shows up as the tread "Not responding". >> >> Using the "End tread" option takes a few minutes to close. Even if I >> >> try >> >> and >> >> shut down Vista the whole thing takes 2 minutes. It does not seem to >> >> be >> >> an >> >> Internet reconnect problem because I can use IE7 to get out fine. >> >> >> >> Most interestingly I did not have this problem with Office 2003 on >> >> this >> >> exactly same hardware hardware setup or earlier under Windows XP. >> >> >> >> Please help. This is very frustrating. >> >> >> >> Really am beginning to wish I had stuck with Office 2003! >> >> >> >> >> >> >> >>