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Hello all,
I am using a licensed ON2007 and my OS is Windows XP.
There is a message that indicate me that it has happened an error and ON2007
needs to close, losing my changes. It also contains a checked option for
restart autommatically, asking if I want to "Debug""send report""doesn't
send". It doesn't matter which option I choose keeps happening everytime that
I try to:
1- Drag a page to a different section/notebook
2- Delete a untitled page (default on new section)
3- Delete a created page
4- In general, the program runs slowly for anything so if I execute two
consecutive instructions (drag a page and open another section), the program
freezes autommmatically and I need to force it to "end now".
Again, same error came up constantly.
Would you have any idea to fix this situation? I really appreciate it
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Something else:
Because it freezes, I have to keep an eye on "Windows Task Manager" to check
ON2007 status... the most common behavoir is "not responding". I dont think
this performance is normal, so I would like to know if there is any missed
component or something similar that I can fix.
More details of the computer that I am using, in case they help:
Computer: III CPU - M 933MHz ... 398 MHz, 632 MB of RAM
System: Windows XP Professional Version 2002 Service pack 2
Running: Microsoft Office 2007 (word, Excel, ppt)
Any idea can helps and it is highly appreciated!
"User1981" wrote:
[Quoted Text] > Hello all,
> I am using a licensed ON2007 and my OS is Windows XP.
> There is a message that indicate me that it has happened an error and ON2007
> needs to close, losing my changes. It also contains a checked option for
> restart autommatically, asking if I want to "Debug""send report""doesn't
> send". It doesn't matter which option I choose keeps happening everytime that
> I try to:
> 1- Drag a page to a different section/notebook
> 2- Delete a untitled page (default on new section)
> 3- Delete a created page
> 4- In general, the program runs slowly for anything so if I execute two
> consecutive instructions (drag a page and open another section), the program
> freezes autommmatically and I need to force it to "end now".
>
> Again, same error came up constantly.
> Would you have any idea to fix this situation? I really appreciate it
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You know what I would do? Run the OneNote disk again and use the Repair
function. That usually does it for me.
C.
"User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
news:7571BE19-23C9-4A19-85CD-1A41C891BE7C[ at ]microsoft.com...
[Quoted Text] > Something else:
> Because it freezes, I have to keep an eye on "Windows Task Manager" to
> check
> ON2007 status... the most common behavoir is "not responding". I dont
> think
> this performance is normal, so I would like to know if there is any missed
> component or something similar that I can fix.
>
> More details of the computer that I am using, in case they help:
> Computer: III CPU - M 933MHz ... 398 MHz, 632 MB of RAM
> System: Windows XP Professional Version 2002 Service pack 2
> Running: Microsoft Office 2007 (word, Excel, ppt)
>
> Any idea can helps and it is highly appreciated!
>
> "User1981" wrote:
>
>> Hello all,
>> I am using a licensed ON2007 and my OS is Windows XP.
>> There is a message that indicate me that it has happened an error and
>> ON2007
>> needs to close, losing my changes. It also contains a checked option for
>> restart autommatically, asking if I want to "Debug""send report""doesn't
>> send". It doesn't matter which option I choose keeps happening everytime
>> that
>> I try to:
>> 1- Drag a page to a different section/notebook
>> 2- Delete a untitled page (default on new section)
>> 3- Delete a created page
>> 4- In general, the program runs slowly for anything so if I execute two
>> consecutive instructions (drag a page and open another section), the
>> program
>> freezes autommmatically and I need to force it to "end now".
>>
>> Again, same error came up constantly.
>> Would you have any idea to fix this situation? I really appreciate it
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User1981 wrote:
[Quoted Text] > I am using a licensed ON2007 and my OS is Windows XP.
> There is a message that indicate me that it has happened an error
> and ON2007 needs to close, losing my changes. It also contains a
> checked option for restart autommatically, asking if I want to
> "Debug""send report""doesn't send". It doesn't matter which option
> I choose keeps happening everytime that I try to:
> 1- Drag a page to a different section/notebook
> 2- Delete a untitled page (default on new section)
> 3- Delete a created page
> 4- In general, the program runs slowly for anything so if I execute
> two consecutive instructions (drag a page and open another
> section), the program freezes autommmatically and I need to force
> it to "end now".
Try the following:
- close all notebooks;
- use "Tools | Options | Storage | Optimizing files | Optimize all files
now";
- close ON and restart it,
- open one of the notebooks which had showed the symptoms.
In addition you may just delete the ON-Cache (it will be re-built
automatically). You'll find it in
%localappdata%\microsoft\onenote\12.0\
If it does not help run a "repair" from "Add and remove" software.
Rainald
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User1981 wrote:
[Quoted Text] > I am using a licensed ON2007 and my OS is Windows XP.
> There is a message that indicate me that it has happened an error
> and ON2007 needs to close, losing my changes. It also contains a
> checked option for restart autommatically, asking if I want to
> "Debug""send report""doesn't send". It doesn't matter which option
> I choose keeps happening everytime that I try to:
> 1- Drag a page to a different section/notebook
> 2- Delete a untitled page (default on new section)
> 3- Delete a created page
> 4- In general, the program runs slowly for anything so if I execute
> two consecutive instructions (drag a page and open another
> section), the program freezes autommmatically and I need to force
> it to "end now".
Try the following:
- close all notebooks;
- use "Tools | Options | Storage | Optimizing files | Optimize all files
now";
(wording may be a bit different, it's my transaltion as my ON speaks
German);
- close ON and restart it,
- open one of the notebooks which had showed the symptoms.
In addition you may just delete the ON-Cache (it will be re-built
automatically). You'll find it in
%localappdata%\microsoft\onenote\12.0\
If it does not help run a "repair" from "Add and remove" software.
Rainald
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Carmen Gauvin-O'Donnell wrote:
[Quoted Text] > You know what I would do? Run the OneNote disk again and use the
> Repair function. That usually does it for me.
Seems to be a bit of overkill ;-)
Rainald
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Hello Rainald, hello everyone!
Unfortunely, something is not working properly yet. I followed all your
suggestions and now I have something else because I get the following message:
"Critical error: OneNote was unable to access to the notebook cache file for
an unknown reason. Possible reasons might include a change in the file
permissions or a serious disk error. OneNote will now exit. For further
assiatnce contact technical support.
Error code: 0x2"
Since that error came up the first time, all the suggested process was
followed including reparation, des-install/re-install; delete of cache
files... etc
Nothing works so far.
Any ideas?
Thanks
"Rainald Taesler" wrote:
[Quoted Text] > User1981 wrote:
>
> > I am using a licensed ON2007 and my OS is Windows XP.
> > There is a message that indicate me that it has happened an error
> > and ON2007 needs to close, losing my changes. It also contains a
> > checked option for restart autommatically, asking if I want to
> > "Debug""send report""doesn't send". It doesn't matter which option
> > I choose keeps happening everytime that I try to:
> > 1- Drag a page to a different section/notebook
> > 2- Delete a untitled page (default on new section)
> > 3- Delete a created page
> > 4- In general, the program runs slowly for anything so if I execute
> > two consecutive instructions (drag a page and open another
> > section), the program freezes autommmatically and I need to force
> > it to "end now".
>
> Try the following:
> - close all notebooks;
> - use "Tools | Options | Storage | Optimizing files | Optimize all files
> now";
> (wording may be a bit different, it's my transaltion as my ON speaks
> German);
> - close ON and restart it,
> - open one of the notebooks which had showed the symptoms.
>
> In addition you may just delete the ON-Cache (it will be re-built
> automatically). You'll find it in
> %localappdata%\microsoft\onenote\12.0\
>
> If it does not help run a "repair" from "Add and remove" software.
>
> Rainald
>
>
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Are there any errors in your event log:
Control Panel - Admin Tools - Event Viewer?
--
David Olsen
www.powerbits.com.au
"User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
news:176D6114-D6AE-483E-944E-D2546C7165E0[ at ]microsoft.com...
[Quoted Text] > Hello Rainald, hello everyone!
>
> Unfortunely, something is not working properly yet. I followed all your
> suggestions and now I have something else because I get the following
> message:
> "Critical error: OneNote was unable to access to the notebook cache file
> for
> an unknown reason. Possible reasons might include a change in the file
> permissions or a serious disk error. OneNote will now exit. For further
> assiatnce contact technical support.
> Error code: 0x2"
>
> Since that error came up the first time, all the suggested process was
> followed including reparation, des-install/re-install; delete of cache
> files... etc
>
> Nothing works so far.
>
> Any ideas?
> Thanks
>
> "Rainald Taesler" wrote:
>
>> User1981 wrote:
>>
>> > I am using a licensed ON2007 and my OS is Windows XP.
>> > There is a message that indicate me that it has happened an error
>> > and ON2007 needs to close, losing my changes. It also contains a
>> > checked option for restart autommatically, asking if I want to
>> > "Debug""send report""doesn't send". It doesn't matter which option
>> > I choose keeps happening everytime that I try to:
>> > 1- Drag a page to a different section/notebook
>> > 2- Delete a untitled page (default on new section)
>> > 3- Delete a created page
>> > 4- In general, the program runs slowly for anything so if I execute
>> > two consecutive instructions (drag a page and open another
>> > section), the program freezes autommmatically and I need to force
>> > it to "end now".
>>
>> Try the following:
>> - close all notebooks;
>> - use "Tools | Options | Storage | Optimizing files | Optimize all files
>> now";
>> (wording may be a bit different, it's my transaltion as my ON speaks
>> German);
>> - close ON and restart it,
>> - open one of the notebooks which had showed the symptoms.
>>
>> In addition you may just delete the ON-Cache (it will be re-built
>> automatically). You'll find it in
>> %localappdata%\microsoft\onenote\12.0\
>>
>> If it does not help run a "repair" from "Add and remove" software.
>>
>> Rainald
>>
>>
>
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User1981 wrote:
[Quoted Text] > Unfortunely, something is not working properly yet. I followed all
> your suggestions and now I have something else because I get the
> following message: "Critical error: OneNote was unable to access to
> the notebook cache file for an unknown reason. Possible reasons
> might include a change in the file permissions or a serious disk
> error. OneNote will now exit. For further assiatnce contact
> technical support.
> Error code: 0x2"
>
> Since that error came up the first time, all the suggested process
> was followed including reparation, des-install/re-install; delete
> of cache files... etc
>
> Nothing works so far.
Terrible news ...
> Any ideas?
Unfortunately this now is far above my head {siiiigh}
Just one more vague idea:
Uninstall again and check whether there are any remainders of ON in the
hierarchy of
%username%\Appdata\
Rainald
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Hello David, thanks for your contribution.
Possitive, I found errors on the following subfolders of Event Viewer:
Applications
System
Microsoft Office Sessions
Any further suggestion? Perhaps next steps?
Thanks!
"David" wrote:
[Quoted Text] > Are there any errors in your event log:
> Control Panel - Admin Tools - Event Viewer?
>
> --
> David Olsen
> www.powerbits.com.au
>
>
> "User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
> news:176D6114-D6AE-483E-944E-D2546C7165E0[ at ]microsoft.com...
> > Hello Rainald, hello everyone!
> >
> > Unfortunely, something is not working properly yet. I followed all your
> > suggestions and now I have something else because I get the following
> > message:
> > "Critical error: OneNote was unable to access to the notebook cache file
> > for
> > an unknown reason. Possible reasons might include a change in the file
> > permissions or a serious disk error. OneNote will now exit. For further
> > assiatnce contact technical support.
> > Error code: 0x2"
> >
> > Since that error came up the first time, all the suggested process was
> > followed including reparation, des-install/re-install; delete of cache
> > files... etc
> >
> > Nothing works so far.
> >
> > Any ideas?
> > Thanks
> >
> > "Rainald Taesler" wrote:
> >
> >> User1981 wrote:
> >>
> >> > I am using a licensed ON2007 and my OS is Windows XP.
> >> > There is a message that indicate me that it has happened an error
> >> > and ON2007 needs to close, losing my changes. It also contains a
> >> > checked option for restart autommatically, asking if I want to
> >> > "Debug""send report""doesn't send". It doesn't matter which option
> >> > I choose keeps happening everytime that I try to:
> >> > 1- Drag a page to a different section/notebook
> >> > 2- Delete a untitled page (default on new section)
> >> > 3- Delete a created page
> >> > 4- In general, the program runs slowly for anything so if I execute
> >> > two consecutive instructions (drag a page and open another
> >> > section), the program freezes autommmatically and I need to force
> >> > it to "end now".
> >>
> >> Try the following:
> >> - close all notebooks;
> >> - use "Tools | Options | Storage | Optimizing files | Optimize all files
> >> now";
> >> (wording may be a bit different, it's my transaltion as my ON speaks
> >> German);
> >> - close ON and restart it,
> >> - open one of the notebooks which had showed the symptoms.
> >>
> >> In addition you may just delete the ON-Cache (it will be re-built
> >> automatically). You'll find it in
> >> %localappdata%\microsoft\onenote\12.0\
> >>
> >> If it does not help run a "repair" from "Add and remove" software.
> >>
> >> Rainald
> >>
> >>
> >
>
>
>
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Would you post the MS Office errors to start with?
--
David Olsen
www.powerbits.com.au
"User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
news:77010820-213F-4F17-B00E-D37510839B4B[ at ]microsoft.com...
[Quoted Text] > Hello David, thanks for your contribution.
> Possitive, I found errors on the following subfolders of Event Viewer:
> Applications
> System
> Microsoft Office Sessions
>
> Any further suggestion? Perhaps next steps?
> Thanks!
>
> "David" wrote:
>
>> Are there any errors in your event log:
>> Control Panel - Admin Tools - Event Viewer?
>>
>> --
>> David Olsen
>> www.powerbits.com.au
>>
>>
>> "User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
>> news:176D6114-D6AE-483E-944E-D2546C7165E0[ at ]microsoft.com...
>> > Hello Rainald, hello everyone!
>> >
>> > Unfortunely, something is not working properly yet. I followed all your
>> > suggestions and now I have something else because I get the following
>> > message:
>> > "Critical error: OneNote was unable to access to the notebook cache
>> > file
>> > for
>> > an unknown reason. Possible reasons might include a change in the file
>> > permissions or a serious disk error. OneNote will now exit. For further
>> > assiatnce contact technical support.
>> > Error code: 0x2"
>> >
>> > Since that error came up the first time, all the suggested process was
>> > followed including reparation, des-install/re-install; delete of cache
>> > files... etc
>> >
>> > Nothing works so far.
>> >
>> > Any ideas?
>> > Thanks
>> >
>> > "Rainald Taesler" wrote:
>> >
>> >> User1981 wrote:
>> >>
>> >> > I am using a licensed ON2007 and my OS is Windows XP.
>> >> > There is a message that indicate me that it has happened an error
>> >> > and ON2007 needs to close, losing my changes. It also contains a
>> >> > checked option for restart autommatically, asking if I want to
>> >> > "Debug""send report""doesn't send". It doesn't matter which option
>> >> > I choose keeps happening everytime that I try to:
>> >> > 1- Drag a page to a different section/notebook
>> >> > 2- Delete a untitled page (default on new section)
>> >> > 3- Delete a created page
>> >> > 4- In general, the program runs slowly for anything so if I execute
>> >> > two consecutive instructions (drag a page and open another
>> >> > section), the program freezes autommmatically and I need to force
>> >> > it to "end now".
>> >>
>> >> Try the following:
>> >> - close all notebooks;
>> >> - use "Tools | Options | Storage | Optimizing files | Optimize all
>> >> files
>> >> now";
>> >> (wording may be a bit different, it's my transaltion as my ON speaks
>> >> German);
>> >> - close ON and restart it,
>> >> - open one of the notebooks which had showed the symptoms.
>> >>
>> >> In addition you may just delete the ON-Cache (it will be re-built
>> >> automatically). You'll find it in
>> >> %localappdata%\microsoft\onenote\12.0\
>> >>
>> >> If it does not help run a "repair" from "Add and remove" software.
>> >>
>> >> Rainald
>> >>
>> >>
>> >
>>
>>
>>
>
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Thanks David/Rainald for your contributions. However, I am afraid that ON2007
go back to work as it used to do it without the need to implement your last
two suggestions.
Please accept my apologies for this delayed reply.
Thanks again
"Rainald Taesler" wrote:
[Quoted Text] > User1981 wrote:
>
> > Unfortunely, something is not working properly yet. I followed all
> > your suggestions and now I have something else because I get the
> > following message: "Critical error: OneNote was unable to access to
> > the notebook cache file for an unknown reason. Possible reasons
> > might include a change in the file permissions or a serious disk
> > error. OneNote will now exit. For further assiatnce contact
> > technical support.
> > Error code: 0x2"
> >
> > Since that error came up the first time, all the suggested process
> > was followed including reparation, des-install/re-install; delete
> > of cache files... etc
> >
> > Nothing works so far.
>
> Terrible news ...
>
> > Any ideas?
>
> Unfortunately this now is far above my head {siiiigh}
>
> Just one more vague idea:
> Uninstall again and check whether there are any remainders of ON in the
> hierarchy of
> %username%\Appdata\
>
> Rainald
>
>
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Are there any relevant errors in your Event log?
Control Panel-Administrative Tools-Event Viewer.
Check after starting OneNote and getting the error message box.
I assume you have adequate free space on your disk drive...
Finally, it might be worth getting a copy of SpinRite to check the health of
your disk drive - http://www.grc.com/sr/spinrite.htm
--
David Olsen
www.powerbits.com.au
"User1981" <User1981[ at ]discussions.microsoft.com> wrote in message
news:C53E6186-7C75-4248-A8FA-D26DB1850490[ at ]microsoft.com...
[Quoted Text] > Thanks David/Rainald for your contributions. However, I am afraid that
> ON2007
> go back to work as it used to do it without the need to implement your
> last
> two suggestions.
>
> Please accept my apologies for this delayed reply.
> Thanks again
>
> "Rainald Taesler" wrote:
>
>> User1981 wrote:
>>
>> > Unfortunely, something is not working properly yet. I followed all
>> > your suggestions and now I have something else because I get the
>> > following message: "Critical error: OneNote was unable to access to
>> > the notebook cache file for an unknown reason. Possible reasons
>> > might include a change in the file permissions or a serious disk
>> > error. OneNote will now exit. For further assiatnce contact
>> > technical support.
>> > Error code: 0x2"
>> >
>> > Since that error came up the first time, all the suggested process
>> > was followed including reparation, des-install/re-install; delete
>> > of cache files... etc
>> >
>> > Nothing works so far.
>>
>> Terrible news ...
>>
>> > Any ideas?
>>
>> Unfortunately this now is far above my head {siiiigh}
>>
>> Just one more vague idea:
>> Uninstall again and check whether there are any remainders of ON in the
>> hierarchy of
>> %username%\Appdata\
>>
>> Rainald
>>
>>
>
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