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I am looking into purchasing Outlook 2007 with BCM to run my real estate agent business. I need to be able to assign a lead to a specific marketing campaign that constantly touches that lead. IE: I meet someone in an open house and I want to setup * a follow-up call in 3 days * a follow-up email in 7 days * a follow-up letter in 14 days * etc... Can BCM do it?
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No, the Marketing Campaigns in BCM are basically for sending one template to 200 people. Check out our pinpoint Marketing tool -- you can combine emails, letters, tasks, and appointments into a campaign or action plan and apply that to one or more contacts. Each plan can contain as many steps as you want for as far in the future as you want...
Thanks, Lon ___________________________________________________________ Lon Orenstein pinpointtools, llc Lon[ at ]pinpointtools.com Author of Outlook 2007 Business Contact Manager For Dummies Author of the eBook: Moving from ACT! to Business Contact Manager 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 www.pinpointtools.com
"Glen" <Glen[ at ]discussions.microsoft.com> wrote in message news:82411C38-CA35-4CEB-B78B-C2B077E56EF8[ at ]microsoft.com...
[Quoted Text] >I am looking into purchasing Outlook 2007 with BCM to run my real estate > agent business. I need to be able to assign a lead to a specific > marketing > campaign that constantly touches that lead. IE: I meet someone in an open > house and I want to setup > * a follow-up call in 3 days > * a follow-up email in 7 days > * a follow-up letter in 14 days > * etc... > Can BCM do it?
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Lon,
Just a followup on this if I may-- the marketing campaigns in BCM07-- without subscribing to the micrsoft email services which I believe I will not do-- what can the email campaign do alone, without that additional subscription? What can be measured and reported on marketing campaigns in BCM/OL 07 alone?
Also, why did you pick 200? Just an example, or is there a practical limit on bcm/ol ability to handle a larger marketing campaign? If yes, what's the number, just ballpark?
"Lon Orenstein" <Lon[ at ]pinpointtools.com> wrote in news:OAmdq09UHHA.4404[ at ]TK2MSFTNGP03.phx.gbl:
[Quoted Text] > No, the Marketing Campaigns in BCM are basically for sending one > template to 200 people. Check out our pinpoint Marketing tool -- you > can combine emails, letters, tasks, and appointments into a campaign > or action plan and apply that to one or more contacts. Each plan can > contain as many steps as you want for as far in the future as you > want... > > Thanks, > Lon > ___________________________________________________________ > Lon Orenstein > pinpointtools, llc > Lon[ at ]pinpointtools.com > Author of Outlook 2007 Business Contact Manager For Dummies > Author of the eBook: Moving from ACT! to Business Contact Manager > 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 > www.pinpointtools.com > > > "Glen" <Glen[ at ]discussions.microsoft.com> wrote in message > news:82411C38-CA35-4CEB-B78B-C2B077E56EF8[ at ]microsoft.com... >>I am looking into purchasing Outlook 2007 with BCM to run my real >>estate >> agent business. I need to be able to assign a lead to a specific >> marketing >> campaign that constantly touches that lead. IE: I meet someone in an >> open house and I want to setup >> * a follow-up call in 3 days >> * a follow-up email in 7 days >> * a follow-up letter in 14 days >> * etc... >> Can BCM do it? >
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Ed:
Yes, I chose 200 as an arbitrary example. I don't know that there's a limit -- the BCM database can handle tens or hundreds of thousands of contacts.
You can send out emails through Outlook's Outbox using a BCM Marketing Campaign and not need the Email Marketing Service. BCM will do the merge and the emails will end up in your Outbox just fine. The problem comes in when you exceed your ISP's limit (Internet Service Provider, like Earthlink or RoadRunner or your cable company) on how many emails you can send at one time or in one day. Check to see if that's an issue for you.
The measuring of a campaign is dependent on using Microsoft's Email Marketing Service because that's the way the results get loaded back into BCM. That's how those Tracking numbers are entered into the Marketing Campaign fields. That said, you can use the Initiated By field in a contact or account record to link the campaign that produced that new contact or account. That can give you some stats on who responded, but it's tedious to do and only valid for new entries. Sending repeated emails and wanting to measure who clicked is possible only from the Email Marketing Service, or any one of third party services but they can't update those fields in BCM. Is that clear???
The other advantage to the Marketing Service, besides tracking and entry into BCM, is CAN-SPAM compliance. You have to give recipients a way to unsubscribe to unwanted emails, although you could do this on your own by knowing how to do it in your HTML template.
Hope that helped, Lon
___________________________________________________________ Lon Orenstein pinpointtools, llc Lon[ at ]pinpointtools.com Author of Outlook 2007 Business Contact Manager For Dummies Author of the eBook: Moving from ACT! to Business Contact Manager 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 www.pinpointtools.com
"Ed Marmon" <unlisted[ at ].com.com> wrote in message news:Xns98DD660A91111edmarmailcom[ at ]207.46.248.16...
[Quoted Text] > Lon, > > Just a followup on this if I may-- the marketing campaigns in BCM07-- > without subscribing to the micrsoft email services which I believe I will > not do-- what can the email campaign do alone, without that additional > subscription? What can be measured and reported on marketing campaigns in > BCM/OL 07 alone? > > Also, why did you pick 200? Just an example, or is there a practical > limit on bcm/ol ability to handle a larger marketing campaign? If yes, > what's the number, just ballpark? > > > "Lon Orenstein" <Lon[ at ]pinpointtools.com> wrote in > news:OAmdq09UHHA.4404[ at ]TK2MSFTNGP03.phx.gbl: > >> No, the Marketing Campaigns in BCM are basically for sending one >> template to 200 people. Check out our pinpoint Marketing tool -- you >> can combine emails, letters, tasks, and appointments into a campaign >> or action plan and apply that to one or more contacts. Each plan can >> contain as many steps as you want for as far in the future as you >> want... >> >> Thanks, >> Lon >> ___________________________________________________________ >> Lon Orenstein >> pinpointtools, llc >> Lon[ at ]pinpointtools.com >> Author of Outlook 2007 Business Contact Manager For Dummies >> Author of the eBook: Moving from ACT! to Business Contact Manager >> 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 >> www.pinpointtools.com >> >> >> "Glen" <Glen[ at ]discussions.microsoft.com> wrote in message >> news:82411C38-CA35-4CEB-B78B-C2B077E56EF8[ at ]microsoft.com... >>>I am looking into purchasing Outlook 2007 with BCM to run my real >>>estate >>> agent business. I need to be able to assign a lead to a specific >>> marketing >>> campaign that constantly touches that lead. IE: I meet someone in an >>> open house and I want to setup >>> * a follow-up call in 3 days >>> * a follow-up email in 7 days >>> * a follow-up letter in 14 days >>> * etc... >>> Can BCM do it? >> >
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Thanks for your resonse and its detail. Yes, I understand. There's limited functionality to the loopback on marketing campaigns-- doing something after you shoot your emails out-- analysing the results, then updating the database accordingly... Oh well... maybe in v4...
"Lon Orenstein" <Lon[ at ]pinpointtools.com> wrote in news:ejNhuSRVHHA.1636[ at ]TK2MSFTNGP02.phx.gbl:
[Quoted Text] > Ed: > > Yes, I chose 200 as an arbitrary example. I don't know that there's a > limit -- the BCM database can handle tens or hundreds of thousands of > contacts. > > You can send out emails through Outlook's Outbox using a BCM Marketing > Campaign and not need the Email Marketing Service. BCM will do the > merge and the emails will end up in your Outbox just fine. The > problem comes in when you exceed your ISP's limit (Internet Service > Provider, like Earthlink or RoadRunner or your cable company) on how > many emails you can send at one time or in one day. Check to see if > that's an issue for you. > > The measuring of a campaign is dependent on using Microsoft's Email > Marketing Service because that's the way the results get loaded back > into BCM. That's how those Tracking numbers are entered into the > Marketing Campaign fields. That said, you can use the Initiated By > field in a contact or account record to link the campaign that > produced that new contact or account. That can give you some stats on > who responded, but it's tedious to do and only valid for new entries. > Sending repeated emails and wanting to measure who clicked is possible > only from the Email Marketing Service, or any one of third party > services but they can't update those fields in BCM. Is that clear??? > > The other advantage to the Marketing Service, besides tracking and > entry into BCM, is CAN-SPAM compliance. You have to give recipients a > way to unsubscribe to unwanted emails, although you could do this on > your own by knowing how to do it in your HTML template. > > > Hope that helped, > Lon > > ___________________________________________________________ > Lon Orenstein > pinpointtools, llc > Lon[ at ]pinpointtools.com > Author of Outlook 2007 Business Contact Manager For Dummies > Author of the eBook: Moving from ACT! to Business Contact Manager > 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 > www.pinpointtools.com > > > "Ed Marmon" <unlisted[ at ].com.com> wrote in message > news:Xns98DD660A91111edmarmailcom[ at ]207.46.248.16... >> Lon, >> >> Just a followup on this if I may-- the marketing campaigns in BCM07-- >> without subscribing to the micrsoft email services which I believe I >> will not do-- what can the email campaign do alone, without that >> additional subscription? What can be measured and reported on >> marketing campaigns in BCM/OL 07 alone? >> >> Also, why did you pick 200? Just an example, or is there a practical >> limit on bcm/ol ability to handle a larger marketing campaign? If >> yes, what's the number, just ballpark? >> >> >> "Lon Orenstein" <Lon[ at ]pinpointtools.com> wrote in >> news:OAmdq09UHHA.4404[ at ]TK2MSFTNGP03.phx.gbl: >> >>> No, the Marketing Campaigns in BCM are basically for sending one >>> template to 200 people. Check out our pinpoint Marketing tool -- >>> you can combine emails, letters, tasks, and appointments into a >>> campaign or action plan and apply that to one or more contacts. >>> Each plan can contain as many steps as you want for as far in the >>> future as you want... >>> >>> Thanks, >>> Lon >>> ___________________________________________________________ >>> Lon Orenstein >>> pinpointtools, llc >>> Lon[ at ]pinpointtools.com >>> Author of Outlook 2007 Business Contact Manager For Dummies >>> Author of the eBook: Moving from ACT! to Business Contact Manager >>> 800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 >>> www.pinpointtools.com >>> >>> >>> "Glen" <Glen[ at ]discussions.microsoft.com> wrote in message >>> news:82411C38-CA35-4CEB-B78B-C2B077E56EF8[ at ]microsoft.com... >>>>I am looking into purchasing Outlook 2007 with BCM to run my real >>>>estate >>>> agent business. I need to be able to assign a lead to a specific >>>> marketing >>>> campaign that constantly touches that lead. IE: I meet someone in >>>> an open house and I want to setup >>>> * a follow-up call in 3 days >>>> * a follow-up email in 7 days >>>> * a follow-up letter in 14 days >>>> * etc... >>>> Can BCM do it? >>> >> >
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