Calendar invites showing up as plain text to the recipient darkwing_duck[ at ]myrealbox.com 12/29/2008 10:02:39 PM At my last company I used Calendar (Outlook 2003) invites all the time. I would create the event in my calendar and invite customers to those and all would be good with the world. They would receive a calendar artifact that allowed them to accept or reject the meeting request or propose a new time. Now I'm with a new company and when I send Calendar (Outlook 2007) invites the same way and they arrive at my recipient's email folder as a plain text email. No "accept" button, no "reject" button, or anything else that I would expect, just a plain email text. I sent a calendar invite to my personal email that I use Outlook to read and the same thing comes across: From: John Doe [mailto: xxx[ at ]yyy.com] Sent: Friday, December 26, 2008 11:32 AM To: jane.smith[ at ]nowhere.net Subject: Test When: Friday, December 26, 2008 11:45 AM-12:00 PM (GMT-05:00) Eastern Time (US & Canada). *~*~*~*~*~*~*~*~*~* On the other hand, when I send myself a calendar invite from Outlook on my home machine to my work email address, the calendar invite arrives as a real calendar invite - not a text email. My IT guy tells me that it's basically a hit or miss prospect whether both companies are using Exchange or not and whether both clients are Outlook clients or not. Can someone help me understand if this is accurate or if there's a setting that can be used to ensure that Outlook calendar invites arrive at their destination as real invites? Thanks. Robert

Re: Calendar invites showing up as plain text to the recipient Diane Poremsky [MVP] <outlookmvp[at]msn[dot]com> 12/30/2008 5:08:07 AM This usually happens when the tnef data is missing from the message or its otherwise converted to a plain text message. It can work without exchange - but the recipient may need to use outlook or you need to send them as icals, not native outlook items. Set the contact to always get RTf messages. If this doesn't help, your server may be stripping the TNEF data for internet addresses. The first step is to insure the contact can receive RTF. If they get RTF messages converted to plain text, then your server may be the problem. Try selecting the meeting and going to Actions, forward as ical. darkwing_duck wrote on Mon, 29 December 2008 17:02 > At my last company I used Calendar (Outlook 2003) invites all the [Quoted Text] > time. I would create the event in my calendar and invite customers to > those and all would be good with the world. They would receive a > calendar artifact that allowed them to accept or reject the meeting > request or propose a new time. > > Now I'm with a new company and when I send Calendar (Outlook 2007) > invites the same way and they arrive at my recipient's email folder as > a plain text email. No "accept" button, no "reject" button, or > anything else that I would expect, just a plain email text. I sent a > calendar invite to my personal email that I use Outlook to read and > the same thing comes across: > > > > > From: John Doe [mailto: xxx[ at ]yyy.com] > Sent: Friday, December 26, 2008 11:32 AM > To: jane.smith[ at ]nowhere.net > Subject: Test > > When: Friday, December 26, 2008 11:45 AM-12:00 PM (GMT-05:00) Eastern > Time (US & Canada). > > > *~*~*~*~*~*~*~*~*~* > > > > On the other hand, when I send myself a calendar invite from Outlook > on my home machine to my work email address, the calendar invite > arrives as a real calendar invite - not a text email. > > My IT guy tells me that it's basically a hit or miss prospect whether > both companies are using Exchange or not and whether both clients are > Outlook clients or not. > > Can someone help me understand if this is accurate or if there's a > setting that can be used to ensure that Outlook calendar invites > arrive at their destination as real invites? > > Thanks. > Robert -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: mailto:dailytips-subscribe-request[ at ]lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM

Re: Calendar invites showing up as plain text to the recipient Robert Brown 12/30/2008 12:21:01 PM Thanks very much. I'll try that. In the meantime, where is the setting on the Exchange server to strip out the TNEF? If I get to that point, I want to be able to take as much detail as I can to my IT guy to try and convince him to look into this a bit more than "it's hit or miss". Thanks again, Robert "Diane Poremsky [MVP]" wrote: [Quoted Text] > > This usually happens when the tnef data is missing from the message or its otherwise converted to a plain text message. It can work without exchange - but the recipient may need to use outlook or you need to send them as icals, not native outlook items. > > Set the contact to always get RTf messages. If this doesn't help, your server may be stripping the TNEF data for internet addresses. > > The first step is to insure the contact can receive RTF. If they get RTF messages converted to plain text, then your server may be the problem. Try selecting the meeting and going to Actions, forward as ical. > > > > darkwing_duck wrote on Mon, 29 December 2008 17:02 > > At my last company I used Calendar (Outlook 2003) invites all the > > time. I would create the event in my calendar and invite customers to > > those and all would be good with the world. They would receive a > > calendar artifact that allowed them to accept or reject the meeting > > request or propose a new time. > > > > Now I'm with a new company and when I send Calendar (Outlook 2007) > > invites the same way and they arrive at my recipient's email folder as > > a plain text email. No "accept" button, no "reject" button, or > > anything else that I would expect, just a plain email text. I sent a > > calendar invite to my personal email that I use Outlook to read and > > the same thing comes across: > > > > > > > > > > From: John Doe [mailto: xxx[ at ]yyy.com] > > Sent: Friday, December 26, 2008 11:32 AM > > To: jane.smith[ at ]nowhere.net > > Subject: Test > > > > When: Friday, December 26, 2008 11:45 AM-12:00 PM (GMT-05:00) Eastern > > Time (US & Canada). > > > > > > *~*~*~*~*~*~*~*~*~* > > > > > > > > On the other hand, when I send myself a calendar invite from Outlook > > on my home machine to my work email address, the calendar invite > > arrives as a real calendar invite - not a text email. > > > > My IT guy tells me that it's basically a hit or miss prospect whether > > both companies are using Exchange or not and whether both clients are > > Outlook clients or not. > > > > Can someone help me understand if this is accurate or if there's a > > setting that can be used to ensure that Outlook calendar invites > > arrive at their destination as real invites? > > > > Thanks. > > Robert > > -- > Diane Poremsky [MVP - Outlook] > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > > Outlook Tips by email: > mailto:dailytips-subscribe-request[ at ]lists.outlooktips.net > > EMO - a weekly newsletter about Outlook and Exchange: > mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM >

Re: Calendar invites showing up as plain text to the recipient "Diane Poremsky [MVP]" <outlookmvp[ at ]msn.com> 12/31/2008 3:47:45 AM it’s a global setting accessed from the ESM. In Exchange 2007 its under org config, hub transport, remote domain properties. It's in a similar location in older versions of exchange. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: dailytips-subscribe-request[ at ]lists.outlooktips.net EMO - a weekly newsletter about Outlook and Exchange: EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM You can access this newsgroup by visiting http://www.microsoft.com/office/community/en-us/default.mspx or point your newsreader to msnews.microsoft.com. "Robert Brown" <RobertBrown[ at ]discussions.microsoft.com> wrote in message news:07AF37D1-7F17-4F16-9BE9-BAEDA85259E8[ at ]microsoft.com... [Quoted Text] > Thanks very much. I'll try that. In the meantime, where is the setting > on > the Exchange server to strip out the TNEF? If I get to that point, I want > to > be able to take as much detail as I can to my IT guy to try and convince > him > to look into this a bit more than "it's hit or miss". > > Thanks again, > Robert > > "Diane Poremsky [MVP]" wrote: > >> >> This usually happens when the tnef data is missing from the message or >> its otherwise converted to a plain text message. It can work without >> exchange - but the recipient may need to use outlook or you need to send >> them as icals, not native outlook items. >> >> Set the contact to always get RTf messages. If this doesn't help, your >> server may be stripping the TNEF data for internet addresses. >> >> The first step is to insure the contact can receive RTF. If they get RTF >> messages converted to plain text, then your server may be the problem. >> Try selecting the meeting and going to Actions, forward as ical. >> >> >> >> darkwing_duck wrote on Mon, 29 December 2008 17:02 >> > At my last company I used Calendar (Outlook 2003) invites all the >> > time. I would create the event in my calendar and invite customers to >> > those and all would be good with the world. They would receive a >> > calendar artifact that allowed them to accept or reject the meeting >> > request or propose a new time. >> > >> > Now I'm with a new company and when I send Calendar (Outlook 2007) >> > invites the same way and they arrive at my recipient's email folder as >> > a plain text email. No "accept" button, no "reject" button, or >> > anything else that I would expect, just a plain email text. I sent a >> > calendar invite to my personal email that I use Outlook to read and >> > the same thing comes across: >> > >> > >> > >> > >> > From: John Doe [mailto: xxx[ at ]yyy.com] >> > Sent: Friday, December 26, 2008 11:32 AM >> > To: jane.smith[ at ]nowhere.net >> > Subject: Test >> > >> > When: Friday, December 26, 2008 11:45 AM-12:00 PM (GMT-05:00) Eastern >> > Time (US & Canada). >> > >> > >> > *~*~*~*~*~*~*~*~*~* >> > >> > >> > >> > On the other hand, when I send myself a calendar invite from Outlook >> > on my home machine to my work email address, the calendar invite >> > arrives as a real calendar invite - not a text email. >> > >> > My IT guy tells me that it's basically a hit or miss prospect whether >> > both companies are using Exchange or not and whether both clients are >> > Outlook clients or not. >> > >> > Can someone help me understand if this is accurate or if there's a >> > setting that can be used to ensure that Outlook calendar invites >> > arrive at their destination as real invites? >> > >> > Thanks. >> > Robert >> >> -- >> Diane Poremsky [MVP - Outlook] >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> Outlook Tips by email: >> mailto:dailytips-subscribe-request[ at ]lists.outlooktips.net >> >> EMO - a weekly newsletter about Outlook and Exchange: >> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM >>