Outlook contacts deleted or moved. please help. Tom Doggett 12/30/2008 5:29:00 PM On a new profile (win xp) I imported contacts from a pst file. All went well. I then synced my HTC 8525 phone and added even more contacts. I "cleaned up" the contacts and deleted duplicates, etc. Now I have a clean contacts list on my computer just the way I like it. Next, with phone not connected, I deleted all my phone contacts so it would be empty. Then I thought I would sync it with outlook again and all my contacts would transfer to the phone. WELL, that didn't happen. With the phone contacts empty and outlook contacts available, I synced the phone and the outlook contacts dissapeared and the phone contacts stayed empty. Now I have no contacts at all. I know I can re-import the backup pst file again and have those, but there were many contacts that were added to it after I imported it. If anyone has any information that can help me, please let me know.

Re: Outlook contacts deleted or moved. please help. "Gordon" <gordonbparker[ at ]yahoo.com.invalid> 12/30/2008 5:54:52 PM "Tom Doggett" <TomDoggett[ at ]discussions.microsoft.com> wrote in message news:AD9F3E92-4385-4CE9-BA96-56A404DF2B0D[ at ]microsoft.com... [Quoted Text] > On a new profile (win xp) I imported contacts from a pst file. All went > well. > I then synced my HTC 8525 phone and added even more contacts. I "cleaned > up" > the contacts and deleted duplicates, etc. Now I have a clean contacts list > on > my computer just the way I like it. > Next, with phone not connected, I deleted all my phone contacts so it > would > be empty. Then I thought I would sync it with outlook again and all my > contacts would transfer to the phone. > WELL, that didn't happen. With the phone contacts empty and outlook > contacts > available, I synced the phone and the outlook contacts dissapeared and the > phone contacts stayed empty. Now I have no contacts at all. > I know I can re-import the backup pst file again and have those, but there > were many contacts that were added to it after I imported it. > If anyone has any information that can help me, please let me know. > Contact either the help forum or the tech support of your phone. Outlook is a passive body in phone synch processes.... -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s)

Re: Outlook contacts deleted or moved. please help. "Karl Timmermans" <karl[ at ]claxton.com> 12/30/2008 6:09:50 PM All else aside, you should not "import" anything from a PST file. Correct (safer/better) approach is to open the backup PST file and copy whatever you need from one folder to another. Re: missing contacts, first thing to check is your deleted items folder and hope that the sync software didn't permanently delete everything during the sync. If it did, you are out of luck. Aside from always being sure to have a current backup - also suggest that you review the "sync software" settings before you do it again to avoid a repetition. ___________________________________________________ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Tom Doggett" <TomDoggett[ at ]discussions.microsoft.com> wrote in message news:AD9F3E92-4385-4CE9-BA96-56A404DF2B0D[ at ]microsoft.com... [Quoted Text] > On a new profile (win xp) I imported contacts from a pst file. All went > well. > I then synced my HTC 8525 phone and added even more contacts. I "cleaned > up" > the contacts and deleted duplicates, etc. Now I have a clean contacts list > on > my computer just the way I like it. > Next, with phone not connected, I deleted all my phone contacts so it > would > be empty. Then I thought I would sync it with outlook again and all my > contacts would transfer to the phone. > WELL, that didn't happen. With the phone contacts empty and outlook > contacts > available, I synced the phone and the outlook contacts dissapeared and the > phone contacts stayed empty. Now I have no contacts at all. > I know I can re-import the backup pst file again and have those, but there > were many contacts that were added to it after I imported it. > If anyone has any information that can help me, please let me know. >