Business Contact Manager 2007 Won't Work blake.wylie[ at ]gmail.com 3/14/2007 2:42:25 PM I've installed Business Contact Manager 2007 successfully (no errors). When I attempt to go through the configuration wizard (Help -> Configure Business Contact Manager...), I select either Express or Advanced. Once I click Next, the wizard dissappears completely. I try to go through the wizard again and I get the same thing. Rebooted after install? Yes SQL Server (MSSMLBIZ) service is running. OS: Windows Server 2003 SP1 Running on a Citrix Metaframe server No errors in event log. No other errors either. Any help will be greatly appreciated. Thank you, -Blake

Re: Business Contact Manager 2007 Won't Work blake.wylie[ at ]gmail.com 3/14/2007 4:01:02 PM Three additional notes to this issue: -I am not running this through a Citrix session. It's just a Citrix computer. However, Outlook is a published app. -Each time I try to start up the BCM configuration wizard, the application log logs the following information alert: "Starting up database 'MSSmallBusiness'." (It's just showing that the Small Business SQL database is starting when I try to run BCM). -Also tried using a different profile on the same machine with the same results. Thanks, -Blake On Mar 14, 9:42 am, blake.wy...[ at ]gmail.com wrote: [Quoted Text] > I've installed Business Contact Manager 2007 successfully (no errors). > When I > attempt to go through the configuration wizard (Help -> Configure > Business Contact Manager...), I select either Express or Advanced. > Once I click Next, the wizard dissappears completely. I try to go > through the wizard again and I get the same thing. > > Rebooted after install? Yes > SQL Server (MSSMLBIZ) service is running. > OS: Windows Server 2003 SP1 > Running on a Citrix Metaframe server > No errors in event log. > No other errors either. > > Any help will be greatly appreciated. > > Thank you, > -Blake

Re: Business Contact Manager 2007 Won't Work blake.wylie[ at ]gmail.com 3/14/2007 8:01:15 PM Fixed it (and for reference for those looking for the fix). Firstly...one thing I didn't know: Outlook has Exchange Cached Mode disabled on Terminal Services (for good reason). Because of this, BCM would not run (it didn't give me an error which is why it took a while to figure this out). So, I went about a workaround. I only needed one profile to have Cached Mode enabled. To change this, I went into the registry to: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<ProfileName> \13dbb0c8aa05101a9bb000aa002fc45a I had to set the value for key 00036601 to "84 1D 00 00" This enabled Cached Mode for the particular Outlook profile I wanted to use BCM on. [Quoted Text] >From there, it worked like a charm. Hope this helps someone in the future. -Blake