Office 2007 Pro and the Installation of BCM GoGeisel 1/25/2007 11:51:01 AM I uninstalled the beta of office 2007. I was only running Outlook Beta, not BCM. The installation of the full version of office 2007 went fine and all the programs work normally. I then decided to install BCM from disc two. The installation failed completely. The first part of the installation trys to install SQL express 5.0 I already had this installed on my system. Here is the error log from the installation Microsoft SQL Server 2005 9.00.2047.00 ============================== OS Version : Microsoft Windows XP Professional Service Pack 2 (Build 2600) Time : Thu Jan 25 06:12:20 2007 Machine : ANDY Product : Microsoft SQL Server Setup Support Files (English) Product Version : 9.00.2047.00 Install : Successful Log File : c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server Native Client Product Version : 9.00.2047.00 Install : Successful Log File : c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server VSS Writer Product Version : 9.00.2047.00 Install : Successful Log File : c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : MSXML 6.0 Parser (KB927977) Product Version : 6.00.3890.0 Install : Successful Log File : c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : SQL Server Database Services Error : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. -------------------------------------------------------------------------------- Machine : ANDY Product : SQL Server Database Services Error : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server 2005 Express Edition Product Version : 9.1.2047.00 Install : Failed Log File : c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log Last Action : InstallFinalize Error String : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. Error Number : 29528 -------------------------------------------------------------------------------- SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. Time : Thu Jan 25 06:16:18 2007 List of log files: c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log At this point I am stumped on how to get this application working. Any suggestion or requests for addtional info would be greatly apprecieated. Thanks

Re: Office 2007 Pro and the Installation of BCM "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> 1/25/2007 9:06:48 PM Please try to uninstall existing instance of SQL Express and try BCM again. It's possible that you might not have latest version of SQL Express installed. Please make sure that you have SQL Express SP1. You can also try uninstalling SQL Express and BCM will install again. Mukesh Agarwal [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... [Quoted Text] >I uninstalled the beta of office 2007. I was only running Outlook Beta, >not > BCM. The installation of the full version of office 2007 went fine and > all > the programs work normally. I then decided to install BCM from disc two. > The installation failed completely. > > The first part of the installation trys to install SQL express 5.0 I > already had this installed on my system. > > Here is the error log from the installation > > > Microsoft SQL Server 2005 9.00.2047.00 > ============================== > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > 2600) > Time : Thu Jan 25 06:12:20 2007 > > Machine : ANDY > Product : Microsoft SQL Server Setup Support Files (English) > Product Version : 9.00.2047.00 > Install : Successful > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server Native Client > Product Version : 9.00.2047.00 > Install : Successful > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server VSS Writer > Product Version : 9.00.2047.00 > Install : Successful > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : MSXML 6.0 Parser (KB927977) > Product Version : 6.00.3890.0 > Install : Successful > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : SQL Server Database Services > Error : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > > -------------------------------------------------------------------------------- > Machine : ANDY > Product : SQL Server Database Services > Error : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server 2005 Express Edition > Product Version : 9.1.2047.00 > Install : Failed > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > Last Action : InstallFinalize > Error String : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > Error Number : 29528 > -------------------------------------------------------------------------------- > > SQL Server Setup failed. For more information, review the Setup log file > in > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > Time : Thu Jan 25 06:16:18 2007 > > > List of log files: > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log > c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > c:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log > > At this point I am stumped on how to get this application working. Any > suggestion or requests for addtional info would be greatly apprecieated. > > Thanks >

Re: Office 2007 Pro and the Installation of BCM "Alex" <alex[ at ]hotmail.co.uk> 1/25/2007 9:38:24 PM Hi - if I can join in I am trying to install Outlook2007 with BCM and I get to the point of SQL5 Express install and I get a message saying that the installation cannot continue - The error string said: The SQL Server service failed to start i have found a KB article - 920114 but this refers to a folder 'protect' - which i dont have within the installation. Can anyone help please- thanks A "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> wrote in message news:ulAf6SMQHHA.1280[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > Please try to uninstall existing instance of SQL Express and try BCM > again. It's possible that you might not have latest version of SQL Express > installed. Please make sure that you have SQL Express SP1. You can also > try uninstalling SQL Express and BCM will install again. > > > > Mukesh Agarwal [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message > news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... >>I uninstalled the beta of office 2007. I was only running Outlook Beta, >>not >> BCM. The installation of the full version of office 2007 went fine and >> all >> the programs work normally. I then decided to install BCM from disc two. >> The installation failed completely. >> >> The first part of the installation trys to install SQL express 5.0 I >> already had this installed on my system. >> >> Here is the error log from the installation >> >> >> Microsoft SQL Server 2005 9.00.2047.00 >> ============================== >> OS Version : Microsoft Windows XP Professional Service Pack 2 (Build >> 2600) >> Time : Thu Jan 25 06:12:20 2007 >> >> Machine : ANDY >> Product : Microsoft SQL Server Setup Support Files (English) >> Product Version : 9.00.2047.00 >> Install : Successful >> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : Microsoft SQL Server Native Client >> Product Version : 9.00.2047.00 >> Install : Successful >> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : Microsoft SQL Server VSS Writer >> Product Version : 9.00.2047.00 >> Install : Successful >> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : MSXML 6.0 Parser (KB927977) >> Product Version : 6.00.3890.0 >> Install : Successful >> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : SQL Server Database Services >> Error : The setup has encountered an unexpected error while >> Installing performance counters. The error is: The system cannot find the >> file specified. >> >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : SQL Server Database Services >> Error : The setup has encountered an unexpected error while >> Installing performance counters. The error is: The system cannot find the >> file specified. >> >> -------------------------------------------------------------------------------- >> Machine : ANDY >> Product : Microsoft SQL Server 2005 Express Edition >> Product Version : 9.1.2047.00 >> Install : Failed >> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> Last Action : InstallFinalize >> Error String : The setup has encountered an unexpected error while >> Installing performance counters. The error is: The system cannot find the >> file specified. >> Error Number : 29528 >> -------------------------------------------------------------------------------- >> >> SQL Server Setup failed. For more information, review the Setup log file >> in >> %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. >> >> >> Time : Thu Jan 25 06:16:18 2007 >> >> >> List of log files: >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log >> c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt >> c:\Program Files\Microsoft SQL Server\90\Setup >> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log >> >> At this point I am stumped on how to get this application working. Any >> suggestion or requests for addtional info would be greatly apprecieated. >> >> Thanks >> >

Re: Office 2007 Pro and the Installation of BCM GoGeisel 1/25/2007 9:59:01 PM Hi, I followed you advice and uninstalled SQL completely, rebooted and then ran disc 2 of Office 2007 with BCM. I received the exact same error about 3/4 of the way through intstalling SQL. Here is the error message. Microsoft SQL Server 2005 9.00.2047.00 ============================== OS Version : Microsoft Windows XP Professional Service Pack 2 (Build 2600) Time : Thu Jan 25 16:46:50 2007 Machine : ANDY Product : Microsoft SQL Server Setup Support Files (English) Product Version : 9.00.2047.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server Native Client Product Version : 9.00.2047.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server VSS Writer Product Version : 9.00.2047.00 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : MSXML 6.0 Parser Product Version : 6.00.3883.8 Install : Successful Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log -------------------------------------------------------------------------------- Machine : ANDY Product : SQL Server Database Services Error : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. -------------------------------------------------------------------------------- Machine : ANDY Product : SQL Server Database Services Error : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. -------------------------------------------------------------------------------- Machine : ANDY Product : Microsoft SQL Server 2005 Express Edition Product Version : 9.1.2047.00 Install : Failed Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log Last Action : InstallFinalize Error String : The setup has encountered an unexpected error while Installing performance counters. The error is: The system cannot find the file specified. Error Number : 29528 -------------------------------------------------------------------------------- SQL Server Setup failed. For more information, review the Setup log file in %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. Time : Thu Jan 25 16:53:53 2007 List of log files: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log Do you have any other thoughts on this? Thanks much for your assistance. Andy "Mukesh Agarwal [MSFT]" wrote: [Quoted Text] > Please try to uninstall existing instance of SQL Express and try BCM again. > It's possible that you might not have latest version of SQL Express > installed. Please make sure that you have SQL Express SP1. You can also try > uninstalling SQL Express and BCM will install again. > > > > Mukesh Agarwal [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message > news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... > >I uninstalled the beta of office 2007. I was only running Outlook Beta, > >not > > BCM. The installation of the full version of office 2007 went fine and > > all > > the programs work normally. I then decided to install BCM from disc two. > > The installation failed completely. > > > > The first part of the installation trys to install SQL express 5.0 I > > already had this installed on my system. > > > > Here is the error log from the installation > > > > > > Microsoft SQL Server 2005 9.00.2047.00 > > ============================== > > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > > 2600) > > Time : Thu Jan 25 06:12:20 2007 > > > > Machine : ANDY > > Product : Microsoft SQL Server Setup Support Files (English) > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server Native Client > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server VSS Writer > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : MSXML 6.0 Parser (KB927977) > > Product Version : 6.00.3890.0 > > Install : Successful > > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : SQL Server Database Services > > Error : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : SQL Server Database Services > > Error : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server 2005 Express Edition > > Product Version : 9.1.2047.00 > > Install : Failed > > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > > Last Action : InstallFinalize > > Error String : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > Error Number : 29528 > > -------------------------------------------------------------------------------- > > > > SQL Server Setup failed. For more information, review the Setup log file > > in > > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > > > > Time : Thu Jan 25 06:16:18 2007 > > > > > > List of log files: > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log > > c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > > c:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log > > > > At this point I am stumped on how to get this application working. Any > > suggestion or requests for addtional info would be greatly apprecieated. > > > > Thanks > > > >

Re: Office 2007 Pro and the Installation of BCM "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> 1/25/2007 10:25:52 PM Did you uninstall all the compnents of SQL Express. Usually SQL Express has following components installed (if you see in add/remove program) Microsoft SQL Server 2005 Microsoft SQL Server Native Client Microsoft SQL Server Setup Support Files Microsoft SQL Server VSS Writer -- Mukesh Agarwal [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message news:BCBE198F-9D34-4BFA-8255-19EBCECEBCA5[ at ]microsoft.com... [Quoted Text] > Hi, > > I followed you advice and uninstalled SQL completely, rebooted and then > ran > disc 2 of Office 2007 with BCM. I received the exact same error about 3/4 > of > the way through intstalling SQL. Here is the error message. > > > Microsoft SQL Server 2005 9.00.2047.00 > ============================== > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > 2600) > Time : Thu Jan 25 16:46:50 2007 > > Machine : ANDY > Product : Microsoft SQL Server Setup Support Files (English) > Product Version : 9.00.2047.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server Native Client > Product Version : 9.00.2047.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server VSS Writer > Product Version : 9.00.2047.00 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : MSXML 6.0 Parser > Product Version : 6.00.3883.8 > Install : Successful > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log > -------------------------------------------------------------------------------- > Machine : ANDY > Product : SQL Server Database Services > Error : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > > -------------------------------------------------------------------------------- > Machine : ANDY > Product : SQL Server Database Services > Error : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > > -------------------------------------------------------------------------------- > Machine : ANDY > Product : Microsoft SQL Server 2005 Express Edition > Product Version : 9.1.2047.00 > Install : Failed > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log > Last Action : InstallFinalize > Error String : The setup has encountered an unexpected error while > Installing performance counters. The error is: The system cannot find the > file specified. > Error Number : 29528 > -------------------------------------------------------------------------------- > > SQL Server Setup failed. For more information, review the Setup log file > in > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > Time : Thu Jan 25 16:53:53 2007 > > > List of log files: > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log > C:\Program Files\Microsoft SQL Server\90\Setup > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log > > Do you have any other thoughts on this? > > Thanks much for your assistance. > > Andy > > > "Mukesh Agarwal [MSFT]" wrote: > >> Please try to uninstall existing instance of SQL Express and try BCM >> again. >> It's possible that you might not have latest version of SQL Express >> installed. Please make sure that you have SQL Express SP1. You can also >> try >> uninstalling SQL Express and BCM will install again. >> >> >> >> Mukesh Agarwal [MSFT] >> Visit team blog at http://blogs.msdn.com/bcm >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights >> "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message >> news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... >> >I uninstalled the beta of office 2007. I was only running Outlook Beta, >> >not >> > BCM. The installation of the full version of office 2007 went fine and >> > all >> > the programs work normally. I then decided to install BCM from disc >> > two. >> > The installation failed completely. >> > >> > The first part of the installation trys to install SQL express 5.0 I >> > already had this installed on my system. >> > >> > Here is the error log from the installation >> > >> > >> > Microsoft SQL Server 2005 9.00.2047.00 >> > ============================== >> > OS Version : Microsoft Windows XP Professional Service Pack 2 >> > (Build >> > 2600) >> > Time : Thu Jan 25 06:12:20 2007 >> > >> > Machine : ANDY >> > Product : Microsoft SQL Server Setup Support Files (English) >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server Native Client >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server VSS Writer >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : MSXML 6.0 Parser (KB927977) >> > Product Version : 6.00.3890.0 >> > Install : Successful >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : SQL Server Database Services >> > Error : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : SQL Server Database Services >> > Error : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server 2005 Express Edition >> > Product Version : 9.1.2047.00 >> > Install : Failed >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> > Last Action : InstallFinalize >> > Error String : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > Error Number : 29528 >> > -------------------------------------------------------------------------------- >> > >> > SQL Server Setup failed. For more information, review the Setup log >> > file >> > in >> > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. >> > >> > >> > Time : Thu Jan 25 06:16:18 2007 >> > >> > >> > List of log files: >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Summary.txt >> > c:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log >> > >> > At this point I am stumped on how to get this application working. Any >> > suggestion or requests for addtional info would be greatly >> > apprecieated. >> > >> > Thanks >> > >> >>

Re: Office 2007 Pro and the Installation of BCM GoGeisel 1/25/2007 11:13:45 PM Yes, I cleared it out completely, doubled check the in the Services, to make sure there was no sign of it anywhere, rebooted the pc, check it again. Is there any more info I can give you to help the process? "Mukesh Agarwal [MSFT]" wrote: [Quoted Text] > Did you uninstall all the compnents of SQL Express. > Usually SQL Express has following components installed (if you see in > add/remove program) > Microsoft SQL Server 2005 > Microsoft SQL Server Native Client > Microsoft SQL Server Setup Support Files > Microsoft SQL Server VSS Writer > -- > Mukesh Agarwal [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message > news:BCBE198F-9D34-4BFA-8255-19EBCECEBCA5[ at ]microsoft.com... > > Hi, > > > > I followed you advice and uninstalled SQL completely, rebooted and then > > ran > > disc 2 of Office 2007 with BCM. I received the exact same error about 3/4 > > of > > the way through intstalling SQL. Here is the error message. > > > > > > Microsoft SQL Server 2005 9.00.2047.00 > > ============================== > > OS Version : Microsoft Windows XP Professional Service Pack 2 (Build > > 2600) > > Time : Thu Jan 25 16:46:50 2007 > > > > Machine : ANDY > > Product : Microsoft SQL Server Setup Support Files (English) > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server Native Client > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server VSS Writer > > Product Version : 9.00.2047.00 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : MSXML 6.0 Parser > > Product Version : 6.00.3883.8 > > Install : Successful > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : SQL Server Database Services > > Error : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : SQL Server Database Services > > Error : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > > > -------------------------------------------------------------------------------- > > Machine : ANDY > > Product : Microsoft SQL Server 2005 Express Edition > > Product Version : 9.1.2047.00 > > Install : Failed > > Log File : C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log > > Last Action : InstallFinalize > > Error String : The setup has encountered an unexpected error while > > Installing performance counters. The error is: The system cannot find the > > file specified. > > Error Number : 29528 > > -------------------------------------------------------------------------------- > > > > SQL Server Setup failed. For more information, review the Setup log file > > in > > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > > > > > > Time : Thu Jan 25 16:53:53 2007 > > > > > > List of log files: > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log > > C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log > > C:\Program Files\Microsoft SQL Server\90\Setup > > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log > > > > Do you have any other thoughts on this? > > > > Thanks much for your assistance. > > > > Andy > > > > > > "Mukesh Agarwal [MSFT]" wrote: > > > >> Please try to uninstall existing instance of SQL Express and try BCM > >> again. > >> It's possible that you might not have latest version of SQL Express > >> installed. Please make sure that you have SQL Express SP1. You can also > >> try > >> uninstalling SQL Express and BCM will install again. > >> > >> > >> > >> Mukesh Agarwal [MSFT] > >> Visit team blog at http://blogs.msdn.com/bcm > >> > >> This posting is provided "AS IS" with no warranties, and confers no > >> rights > >> "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message > >> news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... > >> >I uninstalled the beta of office 2007. I was only running Outlook Beta, > >> >not > >> > BCM. The installation of the full version of office 2007 went fine and > >> > all > >> > the programs work normally. I then decided to install BCM from disc > >> > two. > >> > The installation failed completely. > >> > > >> > The first part of the installation trys to install SQL express 5.0 I > >> > already had this installed on my system. > >> > > >> > Here is the error log from the installation > >> > > >> > > >> > Microsoft SQL Server 2005 9.00.2047.00 > >> > ============================== > >> > OS Version : Microsoft Windows XP Professional Service Pack 2 > >> > (Build > >> > 2600) > >> > Time : Thu Jan 25 06:12:20 2007 > >> > > >> > Machine : ANDY > >> > Product : Microsoft SQL Server Setup Support Files (English) > >> > Product Version : 9.00.2047.00 > >> > Install : Successful > >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : Microsoft SQL Server Native Client > >> > Product Version : 9.00.2047.00 > >> > Install : Successful > >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : Microsoft SQL Server VSS Writer > >> > Product Version : 9.00.2047.00 > >> > Install : Successful > >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : MSXML 6.0 Parser (KB927977) > >> > Product Version : 6.00.3890.0 > >> > Install : Successful > >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : SQL Server Database Services > >> > Error : The setup has encountered an unexpected error while > >> > Installing performance counters. The error is: The system cannot find > >> > the > >> > file specified. > >> > > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : SQL Server Database Services > >> > Error : The setup has encountered an unexpected error while > >> > Installing performance counters. The error is: The system cannot find > >> > the > >> > file specified. > >> > > >> > -------------------------------------------------------------------------------- > >> > Machine : ANDY > >> > Product : Microsoft SQL Server 2005 Express Edition > >> > Product Version : 9.1.2047.00 > >> > Install : Failed > >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > >> > Last Action : InstallFinalize > >> > Error String : The setup has encountered an unexpected error while > >> > Installing performance counters. The error is: The system cannot find > >> > the > >> > file specified. > >> > Error Number : 29528 > >> > -------------------------------------------------------------------------------- > >> > > >> > SQL Server Setup failed. For more information, review the Setup log > >> > file > >> > in > >> > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. > >> > > >> > > >> > Time : Thu Jan 25 06:16:18 2007 > >> > > >> > > >> > List of log files: > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Summary.txt > >> > c:\Program Files\Microsoft SQL Server\90\Setup > >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log > >> > > >> > At this point I am stumped on how to get this application working. Any > >> > suggestion or requests for addtional info would be greatly > >> > apprecieated. > >> > > >> > Thanks > >> > > >> > >> > >

Re: Office 2007 Pro and the Installation of BCM "Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 2/9/2007 11:15:03 PM Could you check the Windows Event Log for any error messages around this same date/time? Just click "Start | Run" then type eventvwr and click "OK". Now review the Application and System folders for events near that time. If you find one, open it and click the copy button, then paste the error into the Newsgroup. Thanks! -- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "Alex" <alex[ at ]hotmail.co.uk> wrote in message news:eDaDnkMQHHA.4364[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > Hi - if I can join in > I am trying to install Outlook2007 with BCM and I get to the point of SQL5 > Express install and I get a message saying that the installation cannot > continue - > The error string said: The SQL Server service failed to start > i have found a KB article - 920114 but this refers to a folder 'protect' - > which i dont have within the installation. > Can anyone help please- thanks > > A > > "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> wrote in message > news:ulAf6SMQHHA.1280[ at ]TK2MSFTNGP04.phx.gbl... >> Please try to uninstall existing instance of SQL Express and try BCM >> again. It's possible that you might not have latest version of SQL >> Express installed. Please make sure that you have SQL Express SP1. You >> can also try uninstalling SQL Express and BCM will install again. >> >> >> >> Mukesh Agarwal [MSFT] >> Visit team blog at http://blogs.msdn.com/bcm >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights >> "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message >> news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... >>>I uninstalled the beta of office 2007. I was only running Outlook Beta, >>>not >>> BCM. The installation of the full version of office 2007 went fine and >>> all >>> the programs work normally. I then decided to install BCM from disc >>> two. >>> The installation failed completely. >>> >>> The first part of the installation trys to install SQL express 5.0 I >>> already had this installed on my system. >>> >>> Here is the error log from the installation >>> >>> >>> Microsoft SQL Server 2005 9.00.2047.00 >>> ============================== >>> OS Version : Microsoft Windows XP Professional Service Pack 2 >>> (Build >>> 2600) >>> Time : Thu Jan 25 06:12:20 2007 >>> >>> Machine : ANDY >>> Product : Microsoft SQL Server Setup Support Files (English) >>> Product Version : 9.00.2047.00 >>> Install : Successful >>> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : Microsoft SQL Server Native Client >>> Product Version : 9.00.2047.00 >>> Install : Successful >>> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : Microsoft SQL Server VSS Writer >>> Product Version : 9.00.2047.00 >>> Install : Successful >>> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : MSXML 6.0 Parser (KB927977) >>> Product Version : 6.00.3890.0 >>> Install : Successful >>> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : SQL Server Database Services >>> Error : The setup has encountered an unexpected error while >>> Installing performance counters. The error is: The system cannot find >>> the >>> file specified. >>> >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : SQL Server Database Services >>> Error : The setup has encountered an unexpected error while >>> Installing performance counters. The error is: The system cannot find >>> the >>> file specified. >>> >>> -------------------------------------------------------------------------------- >>> Machine : ANDY >>> Product : Microsoft SQL Server 2005 Express Edition >>> Product Version : 9.1.2047.00 >>> Install : Failed >>> Log File : c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >>> Last Action : InstallFinalize >>> Error String : The setup has encountered an unexpected error while >>> Installing performance counters. The error is: The system cannot find >>> the >>> file specified. >>> Error Number : 29528 >>> -------------------------------------------------------------------------------- >>> >>> SQL Server Setup failed. For more information, review the Setup log file >>> in >>> %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. >>> >>> >>> Time : Thu Jan 25 06:16:18 2007 >>> >>> >>> List of log files: >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log >>> c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt >>> c:\Program Files\Microsoft SQL Server\90\Setup >>> Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log >>> >>> At this point I am stumped on how to get this application working. Any >>> suggestion or requests for addtional info would be greatly apprecieated. >>> >>> Thanks >>> >> > >

Re: Office 2007 Pro and the Installation of BCM "Clinton Ford [MSFT]" <ClintonFordMSFT[ at ]discussions.microsoft.com> 2/9/2007 11:19:21 PM There are a couple of articles that discuss fixing issues with SQL performance counters. If these articles do not help, please contact support so we can reproduce and fix this problem. Thanks! See section titled "MSDE Setup fails if the SQL performance counters are corrupted" in this article: How to troubleshoot Business Contact Manager Setup issues http://support.microsoft.com/kb/901163 A SQL Server Desktop Engine 2000 installation fails when it tries to register Performance Monitor counters http://support.microsoft.com/default.aspx/kb/315083 Support options for Business Contact Manager http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=11335 Please let me know if you are able to resolve the issue. -- Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message news:38ED7D93-985F-40F9-8578-BFD0ADC5D100[ at ]microsoft.com... [Quoted Text] > Yes, I cleared it out completely, doubled check the in the Services, to > make > sure there was no sign of it anywhere, rebooted the pc, check it again. > Is > there any more info I can give you to help the process? > > "Mukesh Agarwal [MSFT]" wrote: > >> Did you uninstall all the compnents of SQL Express. >> Usually SQL Express has following components installed (if you see in >> add/remove program) >> Microsoft SQL Server 2005 >> Microsoft SQL Server Native Client >> Microsoft SQL Server Setup Support Files >> Microsoft SQL Server VSS Writer >> -- >> Mukesh Agarwal [MSFT] >> Visit team blog at http://blogs.msdn.com/bcm >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights >> "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message >> news:BCBE198F-9D34-4BFA-8255-19EBCECEBCA5[ at ]microsoft.com... >> > Hi, >> > >> > I followed you advice and uninstalled SQL completely, rebooted and then >> > ran >> > disc 2 of Office 2007 with BCM. I received the exact same error about >> > 3/4 >> > of >> > the way through intstalling SQL. Here is the error message. >> > >> > >> > Microsoft SQL Server 2005 9.00.2047.00 >> > ============================== >> > OS Version : Microsoft Windows XP Professional Service Pack 2 >> > (Build >> > 2600) >> > Time : Thu Jan 25 16:46:50 2007 >> > >> > Machine : ANDY >> > Product : Microsoft SQL Server Setup Support Files (English) >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server Native Client >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server VSS Writer >> > Product Version : 9.00.2047.00 >> > Install : Successful >> > Log File : C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : MSXML 6.0 Parser >> > Product Version : 6.00.3883.8 >> > Install : Successful >> > Log File : C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : SQL Server Database Services >> > Error : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : SQL Server Database Services >> > Error : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > >> > -------------------------------------------------------------------------------- >> > Machine : ANDY >> > Product : Microsoft SQL Server 2005 Express Edition >> > Product Version : 9.1.2047.00 >> > Install : Failed >> > Log File : C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log >> > Last Action : InstallFinalize >> > Error String : The setup has encountered an unexpected error while >> > Installing performance counters. The error is: The system cannot find >> > the >> > file specified. >> > Error Number : 29528 >> > -------------------------------------------------------------------------------- >> > >> > SQL Server Setup failed. For more information, review the Setup log >> > file >> > in >> > %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt. >> > >> > >> > Time : Thu Jan 25 16:53:53 2007 >> > >> > >> > List of log files: >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core(Local).log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLSupport_1.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQLNCLI_1.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SqlWriter_1.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_MSXML6_1.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SQL.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Datastore.xml >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_.NET Framework 2.0.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SNAC.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Core.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Summary.txt >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_Support.log >> > C:\Program Files\Microsoft SQL Server\90\Setup >> > Bootstrap\LOG\Files\SQLSetup0012_ANDY_SCC.log >> > >> > Do you have any other thoughts on this? >> > >> > Thanks much for your assistance. >> > >> > Andy >> > >> > >> > "Mukesh Agarwal [MSFT]" wrote: >> > >> >> Please try to uninstall existing instance of SQL Express and try BCM >> >> again. >> >> It's possible that you might not have latest version of SQL Express >> >> installed. Please make sure that you have SQL Express SP1. You can >> >> also >> >> try >> >> uninstalling SQL Express and BCM will install again. >> >> >> >> >> >> >> >> Mukesh Agarwal [MSFT] >> >> Visit team blog at http://blogs.msdn.com/bcm >> >> >> >> This posting is provided "AS IS" with no warranties, and confers no >> >> rights >> >> "GoGeisel" <GoGeisel[ at ]discussions.microsoft.com> wrote in message >> >> news:F3991A8A-29D8-47A0-80F9-27994EB38ECA[ at ]microsoft.com... >> >> >I uninstalled the beta of office 2007. I was only running Outlook >> >> >Beta, >> >> >not >> >> > BCM. The installation of the full version of office 2007 went fine >> >> > and >> >> > all >> >> > the programs work normally. I then decided to install BCM from disc >> >> > two. >> >> > The installation failed completely. >> >> > >> >> > The first part of the installation trys to install SQL express 5.0 >> >> > I >> >> > already had this installed on my system. >> >> > >> >> > Here is the error log from the installation >> >> > >> >> > >> >> > Microsoft SQL Server 2005 9.00.2047.00 >> >> > ============================== >> >> > OS Version : Microsoft Windows XP Professional Service Pack 2 >> >> > (Build >> >> > 2600) >> >> > Time : Thu Jan 25 06:12:20 2007 >> >> > >> >> > Machine : ANDY >> >> > Product : Microsoft SQL Server Setup Support Files (English) >> >> > Product Version : 9.00.2047.00 >> >> > Install : Successful >> >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : Microsoft SQL Server Native Client >> >> > Product Version : 9.00.2047.00 >> >> > Install : Successful >> >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : Microsoft SQL Server VSS Writer >> >> > Product Version : 9.00.2047.00 >> >> > Install : Successful >> >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : MSXML 6.0 Parser (KB927977) >> >> > Product Version : 6.00.3890.0 >> >> > Install : Successful >> >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : SQL Server Database Services >> >> > Error : The setup has encountered an unexpected error >> >> > while >> >> > Installing performance counters. The error is: The system cannot >> >> > find >> >> > the >> >> > file specified. >> >> > >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : SQL Server Database Services >> >> > Error : The setup has encountered an unexpected error >> >> > while >> >> > Installing performance counters. The error is: The system cannot >> >> > find >> >> > the >> >> > file specified. >> >> > >> >> > -------------------------------------------------------------------------------- >> >> > Machine : ANDY >> >> > Product : Microsoft SQL Server 2005 Express Edition >> >> > Product Version : 9.1.2047.00 >> >> > Install : Failed >> >> > Log File : c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> >> > Last Action : InstallFinalize >> >> > Error String : The setup has encountered an unexpected error >> >> > while >> >> > Installing performance counters. The error is: The system cannot >> >> > find >> >> > the >> >> > file specified. >> >> > Error Number : 29528 >> >> > -------------------------------------------------------------------------------- >> >> > >> >> > SQL Server Setup failed. For more information, review the Setup log >> >> > file >> >> > in >> >> > %ProgramFiles%\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Summary.txt. >> >> > >> >> > >> >> > Time : Thu Jan 25 06:16:18 2007 >> >> > >> >> > >> >> > List of log files: >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core(Local).log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLSupport_1.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQLNCLI_1.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SqlWriter_1.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_MSXML6_1.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SQL.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Datastore.xml >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_.NET Framework 2.0.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Support.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_Core.log >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Summary.txt >> >> > c:\Program Files\Microsoft SQL Server\90\Setup >> >> > Bootstrap\LOG\Files\SQLSetup0010_ANDY_SCC.log >> >> > >> >> > At this point I am stumped on how to get this application working. >> >> > Any >> >> > suggestion or requests for addtional info would be greatly >> >> > apprecieated. >> >> > >> >> > Thanks >> >> > >> >> >> >> >> >>