Word 2003 - Tool bar drop down menu is invisible Paul 12/30/2008 11:49:01 AM When clicking on tool bar item, such as File - Edit, etc., the drop down menu is invisible, except for the shadow of the menu frame. Left or right click is the same problem. Only the very top bar of the page, showing Word Icon and Document 1 - Microsoft Word and buttons in top right hand corner, will show drop down menu with a right click. All other places below this do not show menu, only shadow of menu frame Am running Windows XP. Have tried un-installing Office 2003 from Control Panel but will not remove program. Some file missing. Un-install then directs me to C:/Program Files\Microsoft Office\OFFICE 11\1033\SETUP.CHM for information on problem. Unable to interpret list of instructions, so that's no help. Re-installing Word 2003, and using repair facility too, does not help either. Problem continues. Does anyone know the solution?

Re: Word 2003 - Tool bar drop down menu is invisible "Stefan Blom" <no.spam[ at ]please.xyz> 12/30/2008 1:37:38 PM See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm. -- Stefan Blom Microsoft Word MVP "Paul" <Paul[ at ]discussions.microsoft.com> wrote in message news:32B0B723-8034-47F8-80A8-71316208CAC5[ at ]microsoft.com... [Quoted Text] > When clicking on tool bar item, such as File - Edit, etc., the drop down > menu > is invisible, except for the shadow of the menu frame. > Left or right click is the same problem. > > Only the very top bar of the page, showing Word Icon and Document 1 - > Microsoft Word and buttons in top right hand corner, will show drop down > menu > with a right click. All other places below this do not show menu, only > shadow > of menu frame > > Am running Windows XP. > > Have tried un-installing Office 2003 from Control Panel but will not > remove > program. Some file missing. Un-install then directs me to C:/Program > Files\Microsoft Office\OFFICE 11\1033\SETUP.CHM for information on > problem. > Unable to interpret list of instructions, so that's no help. > > Re-installing Word 2003, and using repair facility too, does not help > either. Problem continues. > > Does anyone know the solution?

Re: Word 2003 - Tool bar drop down menu is invisible Paul 12/30/2008 4:51:01 PM "Stefan Blom" wrote: [Quoted Text] > See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm. > > -- > Stefan Blom > Microsoft Word MVP > > > > "Paul" <Paul[ at ]discussions.microsoft.com> wrote in message > news:32B0B723-8034-47F8-80A8-71316208CAC5[ at ]microsoft.com... > > When clicking on tool bar item, such as File - Edit, etc., the drop down > > menu > > is invisible, except for the shadow of the menu frame. > > Left or right click is the same problem. > > > > Only the very top bar of the page, showing Word Icon and Document 1 - > > Microsoft Word and buttons in top right hand corner, will show drop down > > menu > > with a right click. All other places below this do not show menu, only > > shadow > > of menu frame > > > > Am running Windows XP. > > > > Have tried un-installing Office 2003 from Control Panel but will not > > remove > > program. Some file missing. Un-install then directs me to C:/Program > > Files\Microsoft Office\OFFICE 11\1033\SETUP.CHM for information on > > problem. > > Unable to interpret list of instructions, so that's no help. > > > > Re-installing Word 2003, and using repair facility too, does not help > > either. Problem continues. > > > > Does anyone know the solution? > > > Thanks for the help. However, I deleted the registry Toolbars value but the problem continued. Tried again and it continued. Re-booted and tried again and it remained the same. Seems permanent. The Toolbars value comes back the same as before, once the same menu is opened. Are there any other solutions?