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Thread: OneNote 2007 has been unusable all day!

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OneNote 2007 has been unusable all day!
Blair 3/28/2007 10:58:01 PM
I'm a longtime user and promoter of OneNote, but I've started having a
problem that's killing it's effectiveness. I've having a terrible problem
with OneNote 2007 going to hourglass with the hard drive swamped for several
hours. Today it started in the morning, and I missed OneNote for the full day
at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
being unavailable. My only recourse is to kill the OneNote task in Task
manager, at which point the machine returns to full usability, but of course
I can't use OneNote! As soon as I start OneNote again, I go back to the
machine being unusable.

In a recent posting on a Dan Escapa's OneNote blog
(http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
Irina explained that OneNote does a periodic "synchronization of revisions".
I'm not sure if this is what's happening to me, but when I manually invoke a
revision sync, the symptoms are similar.

After several hours of churning, the problem goes away for a few days, and
everything is fine. When the problem happens again, I've found that if I can
manage to close my "Work" notebook, the high disk utilization seems to stop.
Does this indicate that my Work notebook might be corrupted? Is there any
kind of diagnostic I can run on a notebook, or is this expected behavior with
a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
upgraded from OneNote 2003 - not sure if that could have anything to do with
this behavior.

Is there anything that I can do to eliminate this problem? At this point,
I'd be willing to start a new Notebook, but I have a lot of critical info in
the Work notebook, and would like to at least be able to copy some of it over
to a new notebook.

Thanks for any help you can offer.
Re: OneNote 2007 has been unusable all day!
"Patrick Schmid [MVP]" <pdschmid[ at ]nospam.mvps.org> 3/28/2007 11:22:00 PM
Where do you store your .one files? Are they on the same computer?
What kind of content do you have in your Work notebook that it got so
big?
Do you have Instant Search (Windows Desktop Search 3)?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:

[Quoted Text]
> I'm a longtime user and promoter of OneNote, but I've started having a
> problem that's killing it's effectiveness. I've having a terrible problem
> with OneNote 2007 going to hourglass with the hard drive swamped for several
> hours. Today it started in the morning, and I missed OneNote for the full day
> at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> being unavailable. My only recourse is to kill the OneNote task in Task
> manager, at which point the machine returns to full usability, but of course
> I can't use OneNote! As soon as I start OneNote again, I go back to the
> machine being unusable.
>
> In a recent posting on a Dan Escapa's OneNote blog
> (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> Irina explained that OneNote does a periodic "synchronization of revisions".
> I'm not sure if this is what's happening to me, but when I manually invoke a
> revision sync, the symptoms are similar.
>
> After several hours of churning, the problem goes away for a few days, and
> everything is fine. When the problem happens again, I've found that if I can
> manage to close my "Work" notebook, the high disk utilization seems to stop.
> Does this indicate that my Work notebook might be corrupted? Is there any
> kind of diagnostic I can run on a notebook, or is this expected behavior with
> a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> upgraded from OneNote 2003 - not sure if that could have anything to do with
> this behavior.
>
> Is there anything that I can do to eliminate this problem? At this point,
> I'd be willing to start a new Notebook, but I have a lot of critical info in
> the Work notebook, and would like to at least be able to copy some of it over
> to a new notebook.
>
> Thanks for any help you can offer.

Re: OneNote 2007 has been unusable all day!
Blair 3/28/2007 11:44:03 PM
Hi Patrick,

Thanks for the quick response. The notebook is on my tablet PC, and yes, I
have Desktop Search 3.0 installed and working for instant search.

As for how my notebook got so large, I can only tell you how I typically use
it. I've been working on a project every day for the last 1.5 yrs, creating
pages for each day for "Journal" entries. I also create pages for every
meeting I attend. Occasionally, I'll create an audio recording of a meeting.
Also, sometimes someone will send out a Word Doc or PDF of some material, and
I'll print it to OneNote using the Send to OneNote. Another thing I'll often
do is use the Clip tool to capture a screen image to save in OneNote.

Inspired by your question, I just went and checked the breakdown of my Work
Notebook. I have Journal entries in one Section, and Meetings in another. The
Meetings.one file is 3.59 of the overall 3.68GB! I have to imagine that the
biggest space usage in the Meetings files is from Audio Recordings and
Print-To-OneNote of documents. Is there any way to find out what's "in" that
3.59GB? Now that audio files are part of the OneNote file, it's harder to
tell how much space they're taking, or pick some to remove.

"Patrick Schmid [MVP]" wrote:

[Quoted Text]
> Where do you store your .one files? Are they on the same computer?
> What kind of content do you have in your Work notebook that it got so
> big?
> Do you have Instant Search (Windows Desktop Search 3)?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:
>
> > I'm a longtime user and promoter of OneNote, but I've started having a
> > problem that's killing it's effectiveness. I've having a terrible problem
> > with OneNote 2007 going to hourglass with the hard drive swamped for several
> > hours. Today it started in the morning, and I missed OneNote for the full day
> > at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> > being unavailable. My only recourse is to kill the OneNote task in Task
> > manager, at which point the machine returns to full usability, but of course
> > I can't use OneNote! As soon as I start OneNote again, I go back to the
> > machine being unusable.
> >
> > In a recent posting on a Dan Escapa's OneNote blog
> > (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> > Irina explained that OneNote does a periodic "synchronization of revisions".
> > I'm not sure if this is what's happening to me, but when I manually invoke a
> > revision sync, the symptoms are similar.
> >
> > After several hours of churning, the problem goes away for a few days, and
> > everything is fine. When the problem happens again, I've found that if I can
> > manage to close my "Work" notebook, the high disk utilization seems to stop.
> > Does this indicate that my Work notebook might be corrupted? Is there any
> > kind of diagnostic I can run on a notebook, or is this expected behavior with
> > a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> > upgraded from OneNote 2003 - not sure if that could have anything to do with
> > this behavior.
> >
> > Is there anything that I can do to eliminate this problem? At this point,
> > I'd be willing to start a new Notebook, but I have a lot of critical info in
> > the Work notebook, and would like to at least be able to copy some of it over
> > to a new notebook.
> >
> > Thanks for any help you can offer.
>
>
Re: OneNote 2007 has been unusable all day!
Blair 3/29/2007 1:40:01 AM
Hi Patrick,

Thanks again for the incredible reply! I'm now backing up my OneNote folders
before following the process you described - beginning with the checking the
disk.

You were right, over in the cache, I can see that almost all of the space is
taken up by audio files - and interestingly, sometimes two copies of the same
audio file. This really helps because now that I can locate the audio files
again by name, I can begin to choose which things I could really live
without, and go clean them up from within OneNote.

First, of course, though, is to check the disk and getting the cache
rebuilt. I'll keep you posted on how that goes.

"Patrick Schmid [MVP]" wrote:

[Quoted Text]
> Hi Blair,
>
> OneNote should be able to handle such a big meeting file. However,
> whenever you get files of that size, disk fragmentation becomes a
> serious performance issue. Hence I would suggest that you defragment
> your disk regularly. Also, scan your disk for any errors right now and
> do this before defragmenting (right-click the disk in my computer,
> Properties, Tools, Check Now, Select Automatically fix file system
> errors, then press OK. It will probably tell you that it can't do it
> right now, and asks if you want to do it at the next reboot. Select yes
> and then reboot. Then just let it sit until you see the login screen
> again. This might take quite some time!)
> Let me quickly explain what OneNote is doing in the background. It keeps
> a full copy of your .one files and all the embedded files in the OneNote
> cache folder. By default, that folder is \Documents and
> Settings\your_username\Local Settings\Application
> Data\microsoft\onenote\12.0
> In the cache, it actually splits the embedded & audio files off the
> actual notes, and keeps all notes in one single cache file. You can see
> that when you go in that directory. That will give you some kind of idea
> as to what is taking the most space (prob. the audio).
> Whenever you make any change in OneNote, the change is made to the
> cache. Then in the background OneNote synchronizes the cache with your
> ..one files. For local .one files that happens every 3 seconds. It needs
> to do this cache-based approach to support all the synchronization
> mechanisms OneNote 2007 offers.
> One thing that could have happened is that the cache got corrupted in
> some way. So after you checked your disk, you could tell OneNote to
> rebuild the cache from scratch. As this means it has to make a full copy
> of your 3.68 GB, it is going to take some time. If you want to do this,
> leave ON open over night for example to make sure it had enough time to
> finish the process. To start the process, leave OneNote open without
> making any changes for an hour or so (to ensure that your cache has been
> fully written to the .one files), then close it. In Start, Run, type
> onenote /safeboot. OneNote will open and present you with a dialog where
> you should have the choice of rebuilding the cache. After you selected
> it, leave it open for several hours and don't try to work with it during
> that time.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
>
> "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> news:F2A7BF33-4E21-4C47-93D6-110E6286E0CF[ at ]microsoft.com:
>
> > Hi Patrick,
> >
> > Thanks for the quick response. The notebook is on my tablet PC, and yes, I
> > have Desktop Search 3.0 installed and working for instant search.
> >
> > As for how my notebook got so large, I can only tell you how I typically use
> > it. I've been working on a project every day for the last 1.5 yrs, creating
> > pages for each day for "Journal" entries. I also create pages for every
> > meeting I attend. Occasionally, I'll create an audio recording of a meeting.
> > Also, sometimes someone will send out a Word Doc or PDF of some material, and
> > I'll print it to OneNote using the Send to OneNote. Another thing I'll often
> > do is use the Clip tool to capture a screen image to save in OneNote.
> >
> > Inspired by your question, I just went and checked the breakdown of my Work
> > Notebook. I have Journal entries in one Section, and Meetings in another. The
> > Meetings.one file is 3.59 of the overall 3.68GB! I have to imagine that the
> > biggest space usage in the Meetings files is from Audio Recordings and
> > Print-To-OneNote of documents. Is there any way to find out what's "in" that
> > 3.59GB? Now that audio files are part of the OneNote file, it's harder to
> > tell how much space they're taking, or pick some to remove.
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Where do you store your .one files? Are they on the same computer?
> > > What kind of content do you have in your Work notebook that it got so
> > > big?
> > > Do you have Instant Search (Windows Desktop Search 3)?
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:
> > >
> > > > I'm a longtime user and promoter of OneNote, but I've started having a
> > > > problem that's killing it's effectiveness. I've having a terrible problem
> > > > with OneNote 2007 going to hourglass with the hard drive swamped for several
> > > > hours. Today it started in the morning, and I missed OneNote for the full day
> > > > at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> > > > being unavailable. My only recourse is to kill the OneNote task in Task
> > > > manager, at which point the machine returns to full usability, but of course
> > > > I can't use OneNote! As soon as I start OneNote again, I go back to the
> > > > machine being unusable.
> > > >
> > > > In a recent posting on a Dan Escapa's OneNote blog
> > > > (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> > > > Irina explained that OneNote does a periodic "synchronization of revisions".
> > > > I'm not sure if this is what's happening to me, but when I manually invoke a
> > > > revision sync, the symptoms are similar.
> > > >
> > > > After several hours of churning, the problem goes away for a few days, and
> > > > everything is fine. When the problem happens again, I've found that if I can
> > > > manage to close my "Work" notebook, the high disk utilization seems to stop.
> > > > Does this indicate that my Work notebook might be corrupted? Is there any
> > > > kind of diagnostic I can run on a notebook, or is this expected behavior with
> > > > a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> > > > upgraded from OneNote 2003 - not sure if that could have anything to do with
> > > > this behavior.
> > > >
> > > > Is there anything that I can do to eliminate this problem? At this point,
> > > > I'd be willing to start a new Notebook, but I have a lot of critical info in
> > > > the Work notebook, and would like to at least be able to copy some of it over
> > > > to a new notebook.
> > > >
> > > > Thanks for any help you can offer.
> > >
> > >
>
>
Re: OneNote 2007 has been unusable all day!
Blair 3/29/2007 3:26:01 AM
Hi Patrick,

Thanks, I'm clear that I should not delete items from the cache - I meant
that I could go back and delete them within OneNote.

I'm following your instructions - the disk check is done, and I've started
Onenote with the safeboot switch. I chose the option the deletes the cache.
One thing I wasn't sure about, after I did this, OneNote then opened with no
notebooks open. I wasn't sure from your instructions whether I should re-open
the notebooks before I left it overnight. After waiting a few minutes for
some hard drive churning to start, I decided to go ahead and open my main
notebooks (Work and Personal) and leave it that way overnight. I think I got
it right, because now I see a lot of disk activity. Let me know if I was
supposed to leave it with no notebooks open, and I can try it again tomorrow
night.

Thanks again,
Blair

"Patrick Schmid [MVP]" wrote:

[Quoted Text]
> Hi Blair,
>
> Just as a warning: Never delete anything from the cache folder yourself,
> even if there are duplicates of files or files you don't want any
> longer. So you'd have to remove the audio files you don't want any
> longer directly in OneNote.
> Alternatively, you could make an archive notebook and just move there
> the pages you don't want any longer.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> news:BAB64C8D-3A38-4944-BAA9-ABA381E43C38[ at ]microsoft.com:
>
> > Hi Patrick,
> >
> > Thanks again for the incredible reply! I'm now backing up my OneNote folders
> > before following the process you described - beginning with the checking the
> > disk.
> >
> > You were right, over in the cache, I can see that almost all of the space is
> > taken up by audio files - and interestingly, sometimes two copies of the same
> > audio file. This really helps because now that I can locate the audio files
> > again by name, I can begin to choose which things I could really live
> > without, and go clean them up from within OneNote.
> >
> > First, of course, though, is to check the disk and getting the cache
> > rebuilt. I'll keep you posted on how that goes.
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Hi Blair,
> > >
> > > OneNote should be able to handle such a big meeting file. However,
> > > whenever you get files of that size, disk fragmentation becomes a
> > > serious performance issue. Hence I would suggest that you defragment
> > > your disk regularly. Also, scan your disk for any errors right now and
> > > do this before defragmenting (right-click the disk in my computer,
> > > Properties, Tools, Check Now, Select Automatically fix file system
> > > errors, then press OK. It will probably tell you that it can't do it
> > > right now, and asks if you want to do it at the next reboot. Select yes
> > > and then reboot. Then just let it sit until you see the login screen
> > > again. This might take quite some time!)
> > > Let me quickly explain what OneNote is doing in the background. It keeps
> > > a full copy of your .one files and all the embedded files in the OneNote
> > > cache folder. By default, that folder is \Documents and
> > > Settings\your_username\Local Settings\Application
> > > Data\microsoft\onenote\12.0
> > > In the cache, it actually splits the embedded & audio files off the
> > > actual notes, and keeps all notes in one single cache file. You can see
> > > that when you go in that directory. That will give you some kind of idea
> > > as to what is taking the most space (prob. the audio).
> > > Whenever you make any change in OneNote, the change is made to the
> > > cache. Then in the background OneNote synchronizes the cache with your
> > > ..one files. For local .one files that happens every 3 seconds. It needs
> > > to do this cache-based approach to support all the synchronization
> > > mechanisms OneNote 2007 offers.
> > > One thing that could have happened is that the cache got corrupted in
> > > some way. So after you checked your disk, you could tell OneNote to
> > > rebuild the cache from scratch. As this means it has to make a full copy
> > > of your 3.68 GB, it is going to take some time. If you want to do this,
> > > leave ON open over night for example to make sure it had enough time to
> > > finish the process. To start the process, leave OneNote open without
> > > making any changes for an hour or so (to ensure that your cache has been
> > > fully written to the .one files), then close it. In Start, Run, type
> > > onenote /safeboot. OneNote will open and present you with a dialog where
> > > you should have the choice of rebuilding the cache. After you selected
> > > it, leave it open for several hours and don't try to work with it during
> > > that time.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > >
> > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > news:F2A7BF33-4E21-4C47-93D6-110E6286E0CF[ at ]microsoft.com:
> > >
> > > > Hi Patrick,
> > > >
> > > > Thanks for the quick response. The notebook is on my tablet PC, and yes, I
> > > > have Desktop Search 3.0 installed and working for instant search.
> > > >
> > > > As for how my notebook got so large, I can only tell you how I typically use
> > > > it. I've been working on a project every day for the last 1.5 yrs, creating
> > > > pages for each day for "Journal" entries. I also create pages for every
> > > > meeting I attend. Occasionally, I'll create an audio recording of a meeting.
> > > > Also, sometimes someone will send out a Word Doc or PDF of some material, and
> > > > I'll print it to OneNote using the Send to OneNote. Another thing I'll often
> > > > do is use the Clip tool to capture a screen image to save in OneNote.
> > > >
> > > > Inspired by your question, I just went and checked the breakdown of my Work
> > > > Notebook. I have Journal entries in one Section, and Meetings in another. The
> > > > Meetings.one file is 3.59 of the overall 3.68GB! I have to imagine that the
> > > > biggest space usage in the Meetings files is from Audio Recordings and
> > > > Print-To-OneNote of documents. Is there any way to find out what's "in" that
> > > > 3.59GB? Now that audio files are part of the OneNote file, it's harder to
> > > > tell how much space they're taking, or pick some to remove.
> > > >
> > > > "Patrick Schmid [MVP]" wrote:
> > > >
> > > > > Where do you store your .one files? Are they on the same computer?
> > > > > What kind of content do you have in your Work notebook that it got so
> > > > > big?
> > > > > Do you have Instant Search (Windows Desktop Search 3)?
> > > > >
> > > > > Patrick Schmid [OneNote MVP]
> > > > > --------------
> > > > > http://pschmid.net
> > > > > ***
> > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > ***
> > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > ***
> > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > >
> > > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > > news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:
> > > > >
> > > > > > I'm a longtime user and promoter of OneNote, but I've started having a
> > > > > > problem that's killing it's effectiveness. I've having a terrible problem
> > > > > > with OneNote 2007 going to hourglass with the hard drive swamped for several
> > > > > > hours. Today it started in the morning, and I missed OneNote for the full day
> > > > > > at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> > > > > > being unavailable. My only recourse is to kill the OneNote task in Task
> > > > > > manager, at which point the machine returns to full usability, but of course
> > > > > > I can't use OneNote! As soon as I start OneNote again, I go back to the
> > > > > > machine being unusable.
> > > > > >
> > > > > > In a recent posting on a Dan Escapa's OneNote blog
> > > > > > (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> > > > > > Irina explained that OneNote does a periodic "synchronization of revisions".
> > > > > > I'm not sure if this is what's happening to me, but when I manually invoke a
> > > > > > revision sync, the symptoms are similar.
> > > > > >
> > > > > > After several hours of churning, the problem goes away for a few days, and
> > > > > > everything is fine. When the problem happens again, I've found that if I can
> > > > > > manage to close my "Work" notebook, the high disk utilization seems to stop.
> > > > > > Does this indicate that my Work notebook might be corrupted? Is there any
> > > > > > kind of diagnostic I can run on a notebook, or is this expected behavior with
> > > > > > a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> > > > > > upgraded from OneNote 2003 - not sure if that could have anything to do with
> > > > > > this behavior.
> > > > > >
> > > > > > Is there anything that I can do to eliminate this problem? At this point,
> > > > > > I'd be willing to start a new Notebook, but I have a lot of critical info in
> > > > > > the Work notebook, and would like to at least be able to copy some of it over
> > > > > > to a new notebook.
> > > > > >
> > > > > > Thanks for any help you can offer.
> > > > >
> > > > >
> > >
> > >
>
>
Re: OneNote 2007 has been unusable all day!
Blair 3/29/2007 1:36:03 PM
Great, Patrick. Thanks again for all your help. After rebuilding the cache
overnight, I seem to have an extra 3.5 GB free on my hard drive, so maybe the
cache was corrupted.

"Patrick Schmid [MVP]" wrote:

[Quoted Text]
> Notebooks will only be cached if they are open. So opening them was the
> right thing to do.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> news:A80A5559-38AB-4F3D-9CBB-1BCAAB1BCBE1[ at ]microsoft.com:
>
> > Hi Patrick,
> >
> > Thanks, I'm clear that I should not delete items from the cache - I meant
> > that I could go back and delete them within OneNote.
> >
> > I'm following your instructions - the disk check is done, and I've started
> > Onenote with the safeboot switch. I chose the option the deletes the cache.
> > One thing I wasn't sure about, after I did this, OneNote then opened with no
> > notebooks open. I wasn't sure from your instructions whether I should re-open
> > the notebooks before I left it overnight. After waiting a few minutes for
> > some hard drive churning to start, I decided to go ahead and open my main
> > notebooks (Work and Personal) and leave it that way overnight. I think I got
> > it right, because now I see a lot of disk activity. Let me know if I was
> > supposed to leave it with no notebooks open, and I can try it again tomorrow
> > night.
> >
> > Thanks again,
> > Blair
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Hi Blair,
> > >
> > > Just as a warning: Never delete anything from the cache folder yourself,
> > > even if there are duplicates of files or files you don't want any
> > > longer. So you'd have to remove the audio files you don't want any
> > > longer directly in OneNote.
> > > Alternatively, you could make an archive notebook and just move there
> > > the pages you don't want any longer.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > news:BAB64C8D-3A38-4944-BAA9-ABA381E43C38[ at ]microsoft.com:
> > >
> > > > Hi Patrick,
> > > >
> > > > Thanks again for the incredible reply! I'm now backing up my OneNote folders
> > > > before following the process you described - beginning with the checking the
> > > > disk.
> > > >
> > > > You were right, over in the cache, I can see that almost all of the space is
> > > > taken up by audio files - and interestingly, sometimes two copies of the same
> > > > audio file. This really helps because now that I can locate the audio files
> > > > again by name, I can begin to choose which things I could really live
> > > > without, and go clean them up from within OneNote.
> > > >
> > > > First, of course, though, is to check the disk and getting the cache
> > > > rebuilt. I'll keep you posted on how that goes.
> > > >
> > > > "Patrick Schmid [MVP]" wrote:
> > > >
> > > > > Hi Blair,
> > > > >
> > > > > OneNote should be able to handle such a big meeting file. However,
> > > > > whenever you get files of that size, disk fragmentation becomes a
> > > > > serious performance issue. Hence I would suggest that you defragment
> > > > > your disk regularly. Also, scan your disk for any errors right now and
> > > > > do this before defragmenting (right-click the disk in my computer,
> > > > > Properties, Tools, Check Now, Select Automatically fix file system
> > > > > errors, then press OK. It will probably tell you that it can't do it
> > > > > right now, and asks if you want to do it at the next reboot. Select yes
> > > > > and then reboot. Then just let it sit until you see the login screen
> > > > > again. This might take quite some time!)
> > > > > Let me quickly explain what OneNote is doing in the background. It keeps
> > > > > a full copy of your .one files and all the embedded files in the OneNote
> > > > > cache folder. By default, that folder is \Documents and
> > > > > Settings\your_username\Local Settings\Application
> > > > > Data\microsoft\onenote\12.0
> > > > > In the cache, it actually splits the embedded & audio files off the
> > > > > actual notes, and keeps all notes in one single cache file. You can see
> > > > > that when you go in that directory. That will give you some kind of idea
> > > > > as to what is taking the most space (prob. the audio).
> > > > > Whenever you make any change in OneNote, the change is made to the
> > > > > cache. Then in the background OneNote synchronizes the cache with your
> > > > > ..one files. For local .one files that happens every 3 seconds. It needs
> > > > > to do this cache-based approach to support all the synchronization
> > > > > mechanisms OneNote 2007 offers.
> > > > > One thing that could have happened is that the cache got corrupted in
> > > > > some way. So after you checked your disk, you could tell OneNote to
> > > > > rebuild the cache from scratch. As this means it has to make a full copy
> > > > > of your 3.68 GB, it is going to take some time. If you want to do this,
> > > > > leave ON open over night for example to make sure it had enough time to
> > > > > finish the process. To start the process, leave OneNote open without
> > > > > making any changes for an hour or so (to ensure that your cache has been
> > > > > fully written to the .one files), then close it. In Start, Run, type
> > > > > onenote /safeboot. OneNote will open and present you with a dialog where
> > > > > you should have the choice of rebuilding the cache. After you selected
> > > > > it, leave it open for several hours and don't try to work with it during
> > > > > that time.
> > > > >
> > > > > Patrick Schmid [OneNote MVP]
> > > > > --------------
> > > > > http://pschmid.net
> > > > > ***
> > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > ***
> > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > ***
> > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > >
> > > > >
> > > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > > news:F2A7BF33-4E21-4C47-93D6-110E6286E0CF[ at ]microsoft.com:
> > > > >
> > > > > > Hi Patrick,
> > > > > >
> > > > > > Thanks for the quick response. The notebook is on my tablet PC, and yes, I
> > > > > > have Desktop Search 3.0 installed and working for instant search.
> > > > > >
> > > > > > As for how my notebook got so large, I can only tell you how I typically use
> > > > > > it. I've been working on a project every day for the last 1.5 yrs, creating
> > > > > > pages for each day for "Journal" entries. I also create pages for every
> > > > > > meeting I attend. Occasionally, I'll create an audio recording of a meeting.
> > > > > > Also, sometimes someone will send out a Word Doc or PDF of some material, and
> > > > > > I'll print it to OneNote using the Send to OneNote. Another thing I'll often
> > > > > > do is use the Clip tool to capture a screen image to save in OneNote.
> > > > > >
> > > > > > Inspired by your question, I just went and checked the breakdown of my Work
> > > > > > Notebook. I have Journal entries in one Section, and Meetings in another. The
> > > > > > Meetings.one file is 3.59 of the overall 3.68GB! I have to imagine that the
> > > > > > biggest space usage in the Meetings files is from Audio Recordings and
> > > > > > Print-To-OneNote of documents. Is there any way to find out what's "in" that
> > > > > > 3.59GB? Now that audio files are part of the OneNote file, it's harder to
> > > > > > tell how much space they're taking, or pick some to remove.
> > > > > >
> > > > > > "Patrick Schmid [MVP]" wrote:
> > > > > >
> > > > > > > Where do you store your .one files? Are they on the same computer?
> > > > > > > What kind of content do you have in your Work notebook that it got so
> > > > > > > big?
> > > > > > > Do you have Instant Search (Windows Desktop Search 3)?
> > > > > > >
> > > > > > > Patrick Schmid [OneNote MVP]
> > > > > > > --------------
> > > > > > > http://pschmid.net
> > > > > > > ***
> > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > > ***
> > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > > ***
> > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > > >
> > > > > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > > > > news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:
> > > > > > >
> > > > > > > > I'm a longtime user and promoter of OneNote, but I've started having a
> > > > > > > > problem that's killing it's effectiveness. I've having a terrible problem
> > > > > > > > with OneNote 2007 going to hourglass with the hard drive swamped for several
> > > > > > > > hours. Today it started in the morning, and I missed OneNote for the full day
> > > > > > > > at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> > > > > > > > being unavailable. My only recourse is to kill the OneNote task in Task
> > > > > > > > manager, at which point the machine returns to full usability, but of course
> > > > > > > > I can't use OneNote! As soon as I start OneNote again, I go back to the
> > > > > > > > machine being unusable.
> > > > > > > >
> > > > > > > > In a recent posting on a Dan Escapa's OneNote blog
> > > > > > > > (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> > > > > > > > Irina explained that OneNote does a periodic "synchronization of revisions".
> > > > > > > > I'm not sure if this is what's happening to me, but when I manually invoke a
> > > > > > > > revision sync, the symptoms are similar.
> > > > > > > >
> > > > > > > > After several hours of churning, the problem goes away for a few days, and
> > > > > > > > everything is fine. When the problem happens again, I've found that if I can
> > > > > > > > manage to close my "Work" notebook, the high disk utilization seems to stop.
> > > > > > > > Does this indicate that my Work notebook might be corrupted? Is there any
> > > > > > > > kind of diagnostic I can run on a notebook, or is this expected behavior with
> > > > > > > > a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> > > > > > > > upgraded from OneNote 2003 - not sure if that could have anything to do with
> > > > > > > > this behavior.
> > > > > > > >
> > > > > > > > Is there anything that I can do to eliminate this problem? At this point,
> > > > > > > > I'd be willing to start a new Notebook, but I have a lot of critical info in
> > > > > > > > the Work notebook, and would like to at least be able to copy some of it over
> > > > > > > > to a new notebook.
> > > > > > > >
> > > > > > > > Thanks for any help you can offer.
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > >
> > >
>
>
Re: OneNote 2007 has been unusable all day!
Blair 4/5/2007 11:14:02 PM
Hi Patrick,

I appreciate the suggestions you've given so far, but it turns out that I'm
still having problems with Onenote 2007 bogging down my hard drive, even
after defragging the drive twice, and then rebuilding the OneNote cache. I've
had another day of barely being able to use it, and I'm ready to try
something drastic. Are there any other options to repair a Onenote notebook?
Is there any tool to check for notebook "health"? If my notebook is somehow
corrupted, and I backup the PC and then rebuild it from scratch (remember,
I'm ready for drastic if need be - I can't have my tablet unusable at work),
will I just be back in the same situation if I then copy some of my current
notebook's content to a new notebook?

Thanks for any suggestions you can offer. I'm looking at my tablet's hard
drive light on solid right now, and my frustration level is extreme.

Blair

"Blair" wrote:

[Quoted Text]
> Great, Patrick. Thanks again for all your help. After rebuilding the cache
> overnight, I seem to have an extra 3.5 GB free on my hard drive, so maybe the
> cache was corrupted.
>
> "Patrick Schmid [MVP]" wrote:
>
> > Notebooks will only be cached if they are open. So opening them was the
> > right thing to do.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > news:A80A5559-38AB-4F3D-9CBB-1BCAAB1BCBE1[ at ]microsoft.com:
> >
> > > Hi Patrick,
> > >
> > > Thanks, I'm clear that I should not delete items from the cache - I meant
> > > that I could go back and delete them within OneNote.
> > >
> > > I'm following your instructions - the disk check is done, and I've started
> > > Onenote with the safeboot switch. I chose the option the deletes the cache.
> > > One thing I wasn't sure about, after I did this, OneNote then opened with no
> > > notebooks open. I wasn't sure from your instructions whether I should re-open
> > > the notebooks before I left it overnight. After waiting a few minutes for
> > > some hard drive churning to start, I decided to go ahead and open my main
> > > notebooks (Work and Personal) and leave it that way overnight. I think I got
> > > it right, because now I see a lot of disk activity. Let me know if I was
> > > supposed to leave it with no notebooks open, and I can try it again tomorrow
> > > night.
> > >
> > > Thanks again,
> > > Blair
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > Hi Blair,
> > > >
> > > > Just as a warning: Never delete anything from the cache folder yourself,
> > > > even if there are duplicates of files or files you don't want any
> > > > longer. So you'd have to remove the audio files you don't want any
> > > > longer directly in OneNote.
> > > > Alternatively, you could make an archive notebook and just move there
> > > > the pages you don't want any longer.
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > news:BAB64C8D-3A38-4944-BAA9-ABA381E43C38[ at ]microsoft.com:
> > > >
> > > > > Hi Patrick,
> > > > >
> > > > > Thanks again for the incredible reply! I'm now backing up my OneNote folders
> > > > > before following the process you described - beginning with the checking the
> > > > > disk.
> > > > >
> > > > > You were right, over in the cache, I can see that almost all of the space is
> > > > > taken up by audio files - and interestingly, sometimes two copies of the same
> > > > > audio file. This really helps because now that I can locate the audio files
> > > > > again by name, I can begin to choose which things I could really live
> > > > > without, and go clean them up from within OneNote.
> > > > >
> > > > > First, of course, though, is to check the disk and getting the cache
> > > > > rebuilt. I'll keep you posted on how that goes.
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > Hi Blair,
> > > > > >
> > > > > > OneNote should be able to handle such a big meeting file. However,
> > > > > > whenever you get files of that size, disk fragmentation becomes a
> > > > > > serious performance issue. Hence I would suggest that you defragment
> > > > > > your disk regularly. Also, scan your disk for any errors right now and
> > > > > > do this before defragmenting (right-click the disk in my computer,
> > > > > > Properties, Tools, Check Now, Select Automatically fix file system
> > > > > > errors, then press OK. It will probably tell you that it can't do it
> > > > > > right now, and asks if you want to do it at the next reboot. Select yes
> > > > > > and then reboot. Then just let it sit until you see the login screen
> > > > > > again. This might take quite some time!)
> > > > > > Let me quickly explain what OneNote is doing in the background. It keeps
> > > > > > a full copy of your .one files and all the embedded files in the OneNote
> > > > > > cache folder. By default, that folder is \Documents and
> > > > > > Settings\your_username\Local Settings\Application
> > > > > > Data\microsoft\onenote\12.0
> > > > > > In the cache, it actually splits the embedded & audio files off the
> > > > > > actual notes, and keeps all notes in one single cache file. You can see
> > > > > > that when you go in that directory. That will give you some kind of idea
> > > > > > as to what is taking the most space (prob. the audio).
> > > > > > Whenever you make any change in OneNote, the change is made to the
> > > > > > cache. Then in the background OneNote synchronizes the cache with your
> > > > > > ..one files. For local .one files that happens every 3 seconds. It needs
> > > > > > to do this cache-based approach to support all the synchronization
> > > > > > mechanisms OneNote 2007 offers.
> > > > > > One thing that could have happened is that the cache got corrupted in
> > > > > > some way. So after you checked your disk, you could tell OneNote to
> > > > > > rebuild the cache from scratch. As this means it has to make a full copy
> > > > > > of your 3.68 GB, it is going to take some time. If you want to do this,
> > > > > > leave ON open over night for example to make sure it had enough time to
> > > > > > finish the process. To start the process, leave OneNote open without
> > > > > > making any changes for an hour or so (to ensure that your cache has been
> > > > > > fully written to the .one files), then close it. In Start, Run, type
> > > > > > onenote /safeboot. OneNote will open and present you with a dialog where
> > > > > > you should have the choice of rebuilding the cache. After you selected
> > > > > > it, leave it open for several hours and don't try to work with it during
> > > > > > that time.
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > >
> > > > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > > > news:F2A7BF33-4E21-4C47-93D6-110E6286E0CF[ at ]microsoft.com:
> > > > > >
> > > > > > > Hi Patrick,
> > > > > > >
> > > > > > > Thanks for the quick response. The notebook is on my tablet PC, and yes, I
> > > > > > > have Desktop Search 3.0 installed and working for instant search.
> > > > > > >
> > > > > > > As for how my notebook got so large, I can only tell you how I typically use
> > > > > > > it. I've been working on a project every day for the last 1.5 yrs, creating
> > > > > > > pages for each day for "Journal" entries. I also create pages for every
> > > > > > > meeting I attend. Occasionally, I'll create an audio recording of a meeting.
> > > > > > > Also, sometimes someone will send out a Word Doc or PDF of some material, and
> > > > > > > I'll print it to OneNote using the Send to OneNote. Another thing I'll often
> > > > > > > do is use the Clip tool to capture a screen image to save in OneNote.
> > > > > > >
> > > > > > > Inspired by your question, I just went and checked the breakdown of my Work
> > > > > > > Notebook. I have Journal entries in one Section, and Meetings in another. The
> > > > > > > Meetings.one file is 3.59 of the overall 3.68GB! I have to imagine that the
> > > > > > > biggest space usage in the Meetings files is from Audio Recordings and
> > > > > > > Print-To-OneNote of documents. Is there any way to find out what's "in" that
> > > > > > > 3.59GB? Now that audio files are part of the OneNote file, it's harder to
> > > > > > > tell how much space they're taking, or pick some to remove.
> > > > > > >
> > > > > > > "Patrick Schmid [MVP]" wrote:
> > > > > > >
> > > > > > > > Where do you store your .one files? Are they on the same computer?
> > > > > > > > What kind of content do you have in your Work notebook that it got so
> > > > > > > > big?
> > > > > > > > Do you have Instant Search (Windows Desktop Search 3)?
> > > > > > > >
> > > > > > > > Patrick Schmid [OneNote MVP]
> > > > > > > > --------------
> > > > > > > > http://pschmid.net
> > > > > > > > ***
> > > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > > > ***
> > > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > > > ***
> > > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > > > >
> > > > > > > > "Blair" <Blair[ at ]discussions.microsoft.com> wrote in message
> > > > > > > > news:93A34047-E301-4747-82B0-EF56317C8287[ at ]microsoft.com:
> > > > > > > >
> > > > > > > > > I'm a longtime user and promoter of OneNote, but I've started having a
> > > > > > > > > problem that's killing it's effectiveness. I've having a terrible problem
> > > > > > > > > with OneNote 2007 going to hourglass with the hard drive swamped for several
> > > > > > > > > hours. Today it started in the morning, and I missed OneNote for the full day
> > > > > > > > > at work - literally hours of my machine (1.5 Ghz Centrino, XP Tablet edition)
> > > > > > > > > being unavailable. My only recourse is to kill the OneNote task in Task
> > > > > > > > > manager, at which point the machine returns to full usability, but of course
> > > > > > > > > I can't use OneNote! As soon as I start OneNote again, I go back to the
> > > > > > > > > machine being unusable.
> > > > > > > > >
> > > > > > > > > In a recent posting on a Dan Escapa's OneNote blog
> > > > > > > > > (http://blogs.msdn.com/descapa/archive/2007/02/20/a-teaser-on-how-onenote-storage-and-replication-works.aspx#comments),
> > > > > > > > > Irina explained that OneNote does a periodic "synchronization of revisions".
> > > > > > > > > I'm not sure if this is what's happening to me, but when I manually invoke a
> > > > > > > > > revision sync, the symptoms are similar.
> > > > > > > > >
> > > > > > > > > After several hours of churning, the problem goes away for a few days, and
> > > > > > > > > everything is fine. When the problem happens again, I've found that if I can
> > > > > > > > > manage to close my "Work" notebook, the high disk utilization seems to stop.
> > > > > > > > > Does this indicate that my Work notebook might be corrupted? Is there any
> > > > > > > > > kind of diagnostic I can run on a notebook, or is this expected behavior with
> > > > > > > > > a large Notebook (my Work notebook is 3.68GB)? Also, this notebook was
> > > > > > > > > upgraded from OneNote 2003 - not sure if that could have anything to do with
> > > > > > > > > this behavior.
> > > > > > > > >
> > > > > > > > > Is there anything that I can do to eliminate this problem? At this point,
> > > > > > > > > I'd be willing to start a new Notebook, but I have a lot of critical info in
> > > > > > > > > the Work notebook, and would like to at least be able to copy some of it over
> > > > > > > > > to a new notebook.
> > > > > > > > >
> > > > > > > > > Thanks for any help you can offer.
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> >
> >

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