|
|
The status bar of a new document appears to be AWOL. It says 'Running virus
scan...' and never clears to show Page #, count, word count, and spell check
status. I can load a saved file and it will clear. Is it supposed to do
this? It's doesn't appear to be causing a problem other than it's annoying.
Any ideas?
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
|
|
Well it is your AV that is at fault and from your symptoms it is probably
NAV. Disable the Office Plug-in under Preference in NAV.
--
Terry Farrell - MS Word MVP
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > The status bar of a new document appears to be AWOL. It says 'Running
> virus scan...' and never clears to show Page #, count, word count, and
> spell check status. I can load a saved file and it will clear. Is it
> supposed to do this? It's doesn't appear to be causing a problem other
> than it's annoying. Any ideas?
>
> --
> howard
>
> "Quis custodiet ipsos custodes?" - Juvenal
>
>
|
|
On Sat, 2 Jun 2007 17:39:37 -0400, "Howard Cross"
<no-spam[ at ]No-Spam.com> wrote:
[Quoted Text] >The status bar of a new document appears to be AWOL. It says 'Running virus
>scan...' and never clears to show Page #, count, word count, and spell check
>status. I can load a saved file and it will clear. Is it supposed to do
>this? It's doesn't appear to be causing a problem other than it's annoying.
>Any ideas?
No, it isn't supposed to do that. But the culprit is probably your
antivirus software, not Word. If it's Norton AV, you can turn off the
Office module in Norton's "Miscellaneous" menu -- it doesn't really
add anything to your safety that the regular AV check isn't already
doing. See the bottom section of
http://office.microsoft.com/en-us/word/HA011514521033.aspx.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
|
|
Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec
Corporate 10.1 this weekend. Will this take care of the problem?
Thanks a ton!
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com...
[Quoted Text] > Well it is your AV that is at fault and from your symptoms it is probably
> NAV. Disable the Office Plug-in under Preference in NAV.
>
> --
> Terry Farrell - MS Word MVP
>
> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
>> The status bar of a new document appears to be AWOL. It says 'Running
>> virus scan...' and never clears to show Page #, count, word count, and
>> spell check status. I can load a saved file and it will clear. Is it
>> supposed to do this? It's doesn't appear to be causing a problem other
>> than it's annoying. Any ideas?
>>
>> --
>> howard
>>
>> "Quis custodiet ipsos custodes?" - Juvenal
>>
>>
>
|
|
Thanks Terry & Jay,
I just finished updating to Symantec 10.1 and the problem appears to have
gone away!
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > The status bar of a new document appears to be AWOL. It says 'Running
> virus scan...' and never clears to show Page #, count, word count, and
> spell check status. I can load a saved file and it will clear. Is it
> supposed to do this? It's doesn't appear to be causing a problem other
> than it's annoying. Any ideas?
>
> --
> howard
>
> "Quis custodiet ipsos custodes?" - Juvenal
>
>
|
|
Norton and Symantec are the same company. Many of us won't allow any of
their products on our computers.
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec
> Corporate 10.1 this weekend. Will this take care of the problem?
>
> Thanks a ton!
>
> --
> howard
>
> "Quis custodiet ipsos custodes?" - Juvenal
>
> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com...
>> Well it is your AV that is at fault and from your symptoms it is probably
>> NAV. Disable the Office Plug-in under Preference in NAV.
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
>>> The status bar of a new document appears to be AWOL. It says 'Running
>>> virus scan...' and never clears to show Page #, count, word count, and
>>> spell check status. I can load a saved file and it will clear. Is it
>>> supposed to do this? It's doesn't appear to be causing a problem other
>>> than it's annoying. Any ideas?
>>>
>>> --
>>> howard
>>>
>>> "Quis custodiet ipsos custodes?" - Juvenal
>>>
>>>
>>
>
>
|
|
Hi JoAnn, I'm aware of this philosophy. I've been using Norton products
since I started with Norton Commander in DOS days and have never had any
real complaints about the products. I suspect there's always a first time
for everything.
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message
news:7ADB1D68-A8A0-4D0B-8356-4D5EF6661225[ at ]microsoft.com...
[Quoted Text] > Norton and Symantec are the same company. Many of us won't allow any of > their products on our computers. > > -- > > JoAnn Paules > Microsoft MVP - Publisher > > How to ask a question > http://support.microsoft.com/kb/555375> > > > "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message > news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >> Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec >> Corporate 10.1 this weekend. Will this take care of the problem? >> >> Thanks a ton! >> >> -- >> howard >> >> "Quis custodiet ipsos custodes?" - Juvenal >> >> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>> Well it is your AV that is at fault and from your symptoms it is >>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>> >>> -- >>> Terry Farrell - MS Word MVP >>> >>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>> The status bar of a new document appears to be AWOL. It says 'Running >>>> virus scan...' and never clears to show Page #, count, word count, and >>>> spell check status. I can load a saved file and it will clear. Is it >>>> supposed to do this? It's doesn't appear to be causing a problem other >>>> than it's annoying. Any ideas? >>>> >>>> -- >>>> howard >>>> >>>> "Quis custodiet ipsos custodes?" - Juvenal >>>> >>>> >>> >> >> >
|
|
I too used to be a Norton user but when they started jacking up the costs
for the update renewal from $5 a year to $20 within two years and then
stopped supporting the version I owned, I dumped them. I've heard it's even
higher now. Plus there are the issues caused by Symantec programs. I have
enough issues in my life without adding more.
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:eO6NZVZpHHA.4400[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > Hi JoAnn, I'm aware of this philosophy. I've been using Norton products > since I started with Norton Commander in DOS days and have never had any > real complaints about the products. I suspect there's always a first time > for everything. > > -- > howard > > "Quis custodiet ipsos custodes?" - Juvenal > > "JoAnn Paules" <jl_paules[ at ]hotmail.com> wrote in message > news:7ADB1D68-A8A0-4D0B-8356-4D5EF6661225[ at ]microsoft.com... >> Norton and Symantec are the same company. Many of us won't allow any of >> their products on our computers. >> >> -- >> >> JoAnn Paules >> Microsoft MVP - Publisher >> >> How to ask a question >> http://support.microsoft.com/kb/555375>> >> >> >> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>> Symantec Corporate 10.1 this weekend. Will this take care of the >>> problem? >>> >>> Thanks a ton! >>> >>> -- >>> howard >>> >>> "Quis custodiet ipsos custodes?" - Juvenal >>> >>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>> Well it is your AV that is at fault and from your symptoms it is >>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>> >>>> -- >>>> Terry Farrell - MS Word MVP >>>> >>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>> The status bar of a new document appears to be AWOL. It says 'Running >>>>> virus scan...' and never clears to show Page #, count, word count, and >>>>> spell check status. I can load a saved file and it will clear. Is it >>>>> supposed to do this? It's doesn't appear to be causing a problem other >>>>> than it's annoying. Any ideas? >>>>> >>>>> -- >>>>> howard >>>>> >>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>> >>>>> >>>> >>> >>> >> > >
|
|
Howard
Make sure to disable the Plug-in before uninstalling NAV... otherwise that
problem dll will not be removed and stays registered in Windows cause
problems forever.
Terry
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl...
[Quoted Text] > Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec
> Corporate 10.1 this weekend. Will this take care of the problem?
>
> Thanks a ton!
>
> --
> howard
>
> "Quis custodiet ipsos custodes?" - Juvenal
>
> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com...
>> Well it is your AV that is at fault and from your symptoms it is probably
>> NAV. Disable the Office Plug-in under Preference in NAV.
>>
>> --
>> Terry Farrell - MS Word MVP
>>
>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
>>> The status bar of a new document appears to be AWOL. It says 'Running
>>> virus scan...' and never clears to show Page #, count, word count, and
>>> spell check status. I can load a saved file and it will clear. Is it
>>> supposed to do this? It's doesn't appear to be causing a problem other
>>> than it's annoying. Any ideas?
>>>
>>> --
>>> howard
>>>
>>> "Quis custodiet ipsos custodes?" - Juvenal
>>>
>>>
>>
>
>
|
|
oops... what plug-in? Is it still there? Can it still be removed?
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com...
[Quoted Text] > Howard
>
> Make sure to disable the Plug-in before uninstalling NAV... otherwise that
> problem dll will not be removed and stays registered in Windows cause
> problems forever.
>
> Terry
>
> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl...
>> Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec
>> Corporate 10.1 this weekend. Will this take care of the problem?
>>
>> Thanks a ton!
>>
>> --
>> howard
>>
>> "Quis custodiet ipsos custodes?" - Juvenal
>>
>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com...
>>> Well it is your AV that is at fault and from your symptoms it is
>>> probably NAV. Disable the Office Plug-in under Preference in NAV.
>>>
>>> --
>>> Terry Farrell - MS Word MVP
>>>
>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
>>>> The status bar of a new document appears to be AWOL. It says 'Running
>>>> virus scan...' and never clears to show Page #, count, word count, and
>>>> spell check status. I can load a saved file and it will clear. Is it
>>>> supposed to do this? It's doesn't appear to be causing a problem other
>>>> than it's annoying. Any ideas?
>>>>
>>>> --
>>>> howard
>>>>
>>>> "Quis custodiet ipsos custodes?" - Juvenal
>>>>
>>>>
>>>
>>
>>
>
|
|
Yes, it can be removed after the fact, with some extra work. Quoting
from Beth Melton's article at
http://office.microsoft.com/en-us/word/HA011514521033.aspx :
~~~~
If you do not use Norton AntiVirus but it was previously installed,
the Office Plug-in could still be registered. For example, maybe you
upgraded Norton Antivirus to Norton System Works or Norton Corporate
Edition.
Use Windows Search and search for the OFFICEAV.DLL file.
If OFFICEAV.DLL is found, click Start, click Run, and then enter the
following command in the Open box:
regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL"
Note Use the file location for your OFFICEAV.DLL file if it varies
from the example provided.
Click OK.
If the command runs successfully, you will be prompted with the
following message:
DLLUnregisterServer in "C:\Program Files\Norton
Antivirus\OFFICEAV.DLL" succeeded.
~~~~
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross"
<no-spam[ at ]No-Spam.com> wrote:
[Quoted Text] >oops... what plug-in? Is it still there? Can it still be removed?
>
>--
>howard
>
>"Quis custodiet ipsos custodes?" - Juvenal
>
>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com...
>> Howard
>>
>> Make sure to disable the Plug-in before uninstalling NAV... otherwise that
>> problem dll will not be removed and stays registered in Windows cause
>> problems forever.
>>
>> Terry
>>
>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl...
>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to Symantec
>>> Corporate 10.1 this weekend. Will this take care of the problem?
>>>
>>> Thanks a ton!
>>>
>>> --
>>> howard
>>>
>>> "Quis custodiet ipsos custodes?" - Juvenal
>>>
>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message
>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com...
>>>> Well it is your AV that is at fault and from your symptoms it is
>>>> probably NAV. Disable the Office Plug-in under Preference in NAV.
>>>>
>>>> --
>>>> Terry Farrell - MS Word MVP
>>>>
>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
>>>>> The status bar of a new document appears to be AWOL. It says 'Running
>>>>> virus scan...' and never clears to show Page #, count, word count, and
>>>>> spell check status. I can load a saved file and it will clear. Is it
>>>>> supposed to do this? It's doesn't appear to be causing a problem other
>>>>> than it's annoying. Any ideas?
>>>>>
>>>>> --
>>>>> howard
>>>>>
>>>>> "Quis custodiet ipsos custodes?" - Juvenal
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
|
|
Will this plug-in be in use as part of Symantec Antivirus 10.1 (Corp
Edition)?
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message
news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com...
[Quoted Text] > Yes, it can be removed after the fact, with some extra work. Quoting > from Beth Melton's article at > http://office.microsoft.com/en-us/word/HA011514521033.aspx : > > ~~~~ > > If you do not use Norton AntiVirus but it was previously installed, > the Office Plug-in could still be registered. For example, maybe you > upgraded Norton Antivirus to Norton System Works or Norton Corporate > Edition. > > Use Windows Search and search for the OFFICEAV.DLL file. > If OFFICEAV.DLL is found, click Start, click Run, and then enter the > following command in the Open box: > > regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" > > Note Use the file location for your OFFICEAV.DLL file if it varies > from the example provided. > > Click OK. > > If the command runs successfully, you will be prompted with the > following message: > > DLLUnregisterServer in "C:\Program Files\Norton > Antivirus\OFFICEAV.DLL" succeeded. > > ~~~~ > > -- > Regards, > Jay Freedman > Microsoft Word MVP FAQ: http://word.mvps.org> Email cannot be acknowledged; please post all follow-ups to the > newsgroup so all may benefit. > > > On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" > <no-spam[ at ]No-Spam.com> wrote: > >>oops... what plug-in? Is it still there? Can it still be removed? >> >>-- >>howard >> >>"Quis custodiet ipsos custodes?" - Juvenal >> >>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>> Howard >>> >>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>> that >>> problem dll will not be removed and stays registered in Windows cause >>> problems forever. >>> >>> Terry >>> >>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>> Symantec >>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>> >>>> Thanks a ton! >>>> >>>> -- >>>> howard >>>> >>>> "Quis custodiet ipsos custodes?" - Juvenal >>>> >>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>> Well it is your AV that is at fault and from your symptoms it is >>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>> >>>>> -- >>>>> Terry Farrell - MS Word MVP >>>>> >>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>> The status bar of a new document appears to be AWOL. It says 'Running >>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>> and >>>>>> spell check status. I can load a saved file and it will clear. Is it >>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>> other >>>>>> than it's annoying. Any ideas? >>>>>> >>>>>> -- >>>>>> howard >>>>>> >>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>> >>>>>> >>>>> >>>> >>>> >>> >>
|
|
No, Norton Corporate has never used that plug-in -- probably because
corporate customers, who have actual market power, would never stand
for the troubles it causes. :-)
On Sun, 3 Jun 2007 15:29:26 -0400, "Howard Cross"
<no-spam[ at ]No-Spam.com> wrote:
[Quoted Text] >Will this plug-in be in use as part of Symantec Antivirus 10.1 (Corp >Edition)? > >-- >howard > >"Quis custodiet ipsos custodes?" - Juvenal > >"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message >news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com... >> Yes, it can be removed after the fact, with some extra work. Quoting >> from Beth Melton's article at >> http://office.microsoft.com/en-us/word/HA011514521033.aspx : >> >> ~~~~ >> >> If you do not use Norton AntiVirus but it was previously installed, >> the Office Plug-in could still be registered. For example, maybe you >> upgraded Norton Antivirus to Norton System Works or Norton Corporate >> Edition. >> >> Use Windows Search and search for the OFFICEAV.DLL file. >> If OFFICEAV.DLL is found, click Start, click Run, and then enter the >> following command in the Open box: >> >> regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" >> >> Note Use the file location for your OFFICEAV.DLL file if it varies >> from the example provided. >> >> Click OK. >> >> If the command runs successfully, you will be prompted with the >> following message: >> >> DLLUnregisterServer in "C:\Program Files\Norton >> Antivirus\OFFICEAV.DLL" succeeded. >> >> ~~~~ >> >> -- >> Regards, >> Jay Freedman >> Microsoft Word MVP FAQ: http://word.mvps.org>> Email cannot be acknowledged; please post all follow-ups to the >> newsgroup so all may benefit. >> >> >> On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" >> <no-spam[ at ]No-Spam.com> wrote: >> >>>oops... what plug-in? Is it still there? Can it still be removed? >>> >>>-- >>>howard >>> >>>"Quis custodiet ipsos custodes?" - Juvenal >>> >>>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>>> Howard >>>> >>>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>>> that >>>> problem dll will not be removed and stays registered in Windows cause >>>> problems forever. >>>> >>>> Terry >>>> >>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>>> Symantec >>>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>>> >>>>> Thanks a ton! >>>>> >>>>> -- >>>>> howard >>>>> >>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>> >>>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>>> Well it is your AV that is at fault and from your symptoms it is >>>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>>> >>>>>> -- >>>>>> Terry Farrell - MS Word MVP >>>>>> >>>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>>> The status bar of a new document appears to be AWOL. It says 'Running >>>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>>> and >>>>>>> spell check status. I can load a saved file and it will clear. Is it >>>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>>> other >>>>>>> than it's annoying. Any ideas? >>>>>>> >>>>>>> -- >>>>>>> howard >>>>>>> >>>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> > |
|
Thanks Jay, I'll give it a shot and let you know if I was successful.
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message
news:aj66639vhklicooaum14pegff7a8e0lka8[ at ]4ax.com...
[Quoted Text] > No, Norton Corporate has never used that plug-in -- probably because > corporate customers, who have actual market power, would never stand > for the troubles it causes. :-) > > > On Sun, 3 Jun 2007 15:29:26 -0400, "Howard Cross" > <no-spam[ at ]No-Spam.com> wrote: > >>Will this plug-in be in use as part of Symantec Antivirus 10.1 (Corp >>Edition)? >> >>-- >>howard >> >>"Quis custodiet ipsos custodes?" - Juvenal >> >>"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message >>news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com... >>> Yes, it can be removed after the fact, with some extra work. Quoting >>> from Beth Melton's article at >>> http://office.microsoft.com/en-us/word/HA011514521033.aspx : >>> >>> ~~~~ >>> >>> If you do not use Norton AntiVirus but it was previously installed, >>> the Office Plug-in could still be registered. For example, maybe you >>> upgraded Norton Antivirus to Norton System Works or Norton Corporate >>> Edition. >>> >>> Use Windows Search and search for the OFFICEAV.DLL file. >>> If OFFICEAV.DLL is found, click Start, click Run, and then enter the >>> following command in the Open box: >>> >>> regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" >>> >>> Note Use the file location for your OFFICEAV.DLL file if it varies >>> from the example provided. >>> >>> Click OK. >>> >>> If the command runs successfully, you will be prompted with the >>> following message: >>> >>> DLLUnregisterServer in "C:\Program Files\Norton >>> Antivirus\OFFICEAV.DLL" succeeded. >>> >>> ~~~~ >>> >>> -- >>> Regards, >>> Jay Freedman >>> Microsoft Word MVP FAQ: http://word.mvps.org>>> Email cannot be acknowledged; please post all follow-ups to the >>> newsgroup so all may benefit. >>> >>> >>> On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" >>> <no-spam[ at ]No-Spam.com> wrote: >>> >>>>oops... what plug-in? Is it still there? Can it still be removed? >>>> >>>>-- >>>>howard >>>> >>>>"Quis custodiet ipsos custodes?" - Juvenal >>>> >>>>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>>>> Howard >>>>> >>>>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>>>> that >>>>> problem dll will not be removed and stays registered in Windows cause >>>>> problems forever. >>>>> >>>>> Terry >>>>> >>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>>>> Symantec >>>>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>>>> >>>>>> Thanks a ton! >>>>>> >>>>>> -- >>>>>> howard >>>>>> >>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>> >>>>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>>>> Well it is your AV that is at fault and from your symptoms it is >>>>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>>>> >>>>>>> -- >>>>>>> Terry Farrell - MS Word MVP >>>>>>> >>>>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>>>> The status bar of a new document appears to be AWOL. It says >>>>>>>> 'Running >>>>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>>>> and >>>>>>>> spell check status. I can load a saved file and it will clear. Is >>>>>>>> it >>>>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>>>> other >>>>>>>> than it's annoying. Any ideas? >>>>>>>> >>>>>>>> -- >>>>>>>> howard >>>>>>>> >>>>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >>
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Hi Jay, it was unsuccessful. Does that mean it wasn't registered and in use
and everything is okay?
I looked in the process monitor before attempting to unregister it and
didn't see a process that remotely looked like it was related to offficeav.
RegSvr32 Alert:
DllUnregisterServer in C:\Documents and Settings\hobbit\Local
Settings\Temp\NAV\NAV\External\NORTON\OFFICEAV.DLL failed.
Return code was:0x8002801c
I was logged in as administrator for the computer, but not on the old
account where I had originally installed NAV. Would this make a difference?
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message
news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com...
[Quoted Text] > Yes, it can be removed after the fact, with some extra work. Quoting > from Beth Melton's article at > http://office.microsoft.com/en-us/word/HA011514521033.aspx : > > ~~~~ > > If you do not use Norton AntiVirus but it was previously installed, > the Office Plug-in could still be registered. For example, maybe you > upgraded Norton Antivirus to Norton System Works or Norton Corporate > Edition. > > Use Windows Search and search for the OFFICEAV.DLL file. > If OFFICEAV.DLL is found, click Start, click Run, and then enter the > following command in the Open box: > > regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" > > Note Use the file location for your OFFICEAV.DLL file if it varies > from the example provided. > > Click OK. > > If the command runs successfully, you will be prompted with the > following message: > > DLLUnregisterServer in "C:\Program Files\Norton > Antivirus\OFFICEAV.DLL" succeeded. > > ~~~~ > > -- > Regards, > Jay Freedman > Microsoft Word MVP FAQ: http://word.mvps.org> Email cannot be acknowledged; please post all follow-ups to the > newsgroup so all may benefit. > > > On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" > <no-spam[ at ]No-Spam.com> wrote: > >>oops... what plug-in? Is it still there? Can it still be removed? >> >>-- >>howard >> >>"Quis custodiet ipsos custodes?" - Juvenal >> >>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>> Howard >>> >>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>> that >>> problem dll will not be removed and stays registered in Windows cause >>> problems forever. >>> >>> Terry >>> >>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>> Symantec >>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>> >>>> Thanks a ton! >>>> >>>> -- >>>> howard >>>> >>>> "Quis custodiet ipsos custodes?" - Juvenal >>>> >>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>> Well it is your AV that is at fault and from your symptoms it is >>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>> >>>>> -- >>>>> Terry Farrell - MS Word MVP >>>>> >>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>> The status bar of a new document appears to be AWOL. It says 'Running >>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>> and >>>>>> spell check status. I can load a saved file and it will clear. Is it >>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>> other >>>>>> than it's annoying. Any ideas? >>>>>> >>>>>> -- >>>>>> howard >>>>>> >>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>> >>>>>> >>>>> >>>> >>>> >>> >>
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It should mean everything is ok. Did the problem in Word go away?
On Sun, 3 Jun 2007 16:11:28 -0400, "Howard Cross"
<no-spam[ at ]No-Spam.com> wrote:
[Quoted Text] >Hi Jay, it was unsuccessful. Does that mean it wasn't registered and in use >and everything is okay? > >I looked in the process monitor before attempting to unregister it and >didn't see a process that remotely looked like it was related to offficeav. > >RegSvr32 Alert: > >DllUnregisterServer in C:\Documents and Settings\hobbit\Local >Settings\Temp\NAV\NAV\External\NORTON\OFFICEAV.DLL failed. > >Return code was:0x8002801c > > > >I was logged in as administrator for the computer, but not on the old >account where I had originally installed NAV. Would this make a difference? > >-- >howard > >"Quis custodiet ipsos custodes?" - Juvenal > >"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message >news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com... >> Yes, it can be removed after the fact, with some extra work. Quoting >> from Beth Melton's article at >> http://office.microsoft.com/en-us/word/HA011514521033.aspx : >> >> ~~~~ >> >> If you do not use Norton AntiVirus but it was previously installed, >> the Office Plug-in could still be registered. For example, maybe you >> upgraded Norton Antivirus to Norton System Works or Norton Corporate >> Edition. >> >> Use Windows Search and search for the OFFICEAV.DLL file. >> If OFFICEAV.DLL is found, click Start, click Run, and then enter the >> following command in the Open box: >> >> regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" >> >> Note Use the file location for your OFFICEAV.DLL file if it varies >> from the example provided. >> >> Click OK. >> >> If the command runs successfully, you will be prompted with the >> following message: >> >> DLLUnregisterServer in "C:\Program Files\Norton >> Antivirus\OFFICEAV.DLL" succeeded. >> >> ~~~~ >> >> -- >> Regards, >> Jay Freedman >> Microsoft Word MVP FAQ: http://word.mvps.org>> Email cannot be acknowledged; please post all follow-ups to the >> newsgroup so all may benefit. >> >> >> On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" >> <no-spam[ at ]No-Spam.com> wrote: >> >>>oops... what plug-in? Is it still there? Can it still be removed? >>> >>>-- >>>howard >>> >>>"Quis custodiet ipsos custodes?" - Juvenal >>> >>>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>>> Howard >>>> >>>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>>> that >>>> problem dll will not be removed and stays registered in Windows cause >>>> problems forever. >>>> >>>> Terry >>>> >>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>>> Symantec >>>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>>> >>>>> Thanks a ton! >>>>> >>>>> -- >>>>> howard >>>>> >>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>> >>>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>>> Well it is your AV that is at fault and from your symptoms it is >>>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>>> >>>>>> -- >>>>>> Terry Farrell - MS Word MVP >>>>>> >>>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>>> The status bar of a new document appears to be AWOL. It says 'Running >>>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>>> and >>>>>>> spell check status. I can load a saved file and it will clear. Is it >>>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>>> other >>>>>>> than it's annoying. Any ideas? >>>>>>> >>>>>>> -- >>>>>>> howard >>>>>>> >>>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.
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Yeah, it went away after I uninstalled NAV and installed SAV.
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message
news:fb96635th3te5tll6pp0um7pkh1dsridv0[ at ]4ax.com...
[Quoted Text] > It should mean everything is ok. Did the problem in Word go away? > > On Sun, 3 Jun 2007 16:11:28 -0400, "Howard Cross" > <no-spam[ at ]No-Spam.com> wrote: > >>Hi Jay, it was unsuccessful. Does that mean it wasn't registered and in >>use >>and everything is okay? >> >>I looked in the process monitor before attempting to unregister it and >>didn't see a process that remotely looked like it was related to >>offficeav. >> >>RegSvr32 Alert: >> >>DllUnregisterServer in C:\Documents and Settings\hobbit\Local >>Settings\Temp\NAV\NAV\External\NORTON\OFFICEAV.DLL failed. >> >>Return code was:0x8002801c >> >> >> >>I was logged in as administrator for the computer, but not on the old >>account where I had originally installed NAV. Would this make a >>difference? >> >>-- >>howard >> >>"Quis custodiet ipsos custodes?" - Juvenal >> >>"Jay Freedman" <jay.freedman[ at ]verizon.net> wrote in message >>news:h01663pacip78fp6sdg8q5kut8b7373dgh[ at ]4ax.com... >>> Yes, it can be removed after the fact, with some extra work. Quoting >>> from Beth Melton's article at >>> http://office.microsoft.com/en-us/word/HA011514521033.aspx : >>> >>> ~~~~ >>> >>> If you do not use Norton AntiVirus but it was previously installed, >>> the Office Plug-in could still be registered. For example, maybe you >>> upgraded Norton Antivirus to Norton System Works or Norton Corporate >>> Edition. >>> >>> Use Windows Search and search for the OFFICEAV.DLL file. >>> If OFFICEAV.DLL is found, click Start, click Run, and then enter the >>> following command in the Open box: >>> >>> regsvr32 /u "C:\Program Files\Norton Antivirus\OFFICEAV.DLL" >>> >>> Note Use the file location for your OFFICEAV.DLL file if it varies >>> from the example provided. >>> >>> Click OK. >>> >>> If the command runs successfully, you will be prompted with the >>> following message: >>> >>> DLLUnregisterServer in "C:\Program Files\Norton >>> Antivirus\OFFICEAV.DLL" succeeded. >>> >>> ~~~~ >>> >>> -- >>> Regards, >>> Jay Freedman >>> Microsoft Word MVP FAQ: http://word.mvps.org>>> Email cannot be acknowledged; please post all follow-ups to the >>> newsgroup so all may benefit. >>> >>> >>> On Sun, 3 Jun 2007 10:52:27 -0400, "Howard Cross" >>> <no-spam[ at ]No-Spam.com> wrote: >>> >>>>oops... what plug-in? Is it still there? Can it still be removed? >>>> >>>>-- >>>>howard >>>> >>>>"Quis custodiet ipsos custodes?" - Juvenal >>>> >>>>"Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>news:5F5C1716-4570-42B2-9138-73521F5B0D50[ at ]microsoft.com... >>>>> Howard >>>>> >>>>> Make sure to disable the Plug-in before uninstalling NAV... otherwise >>>>> that >>>>> problem dll will not be removed and stays registered in Windows cause >>>>> problems forever. >>>>> >>>>> Terry >>>>> >>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>> news:uTCrjcWpHHA.2156[ at ]TK2MSFTNGP03.phx.gbl... >>>>>> Good guess Terry, I am using NAV at the moment. I'm upgrading to >>>>>> Symantec >>>>>> Corporate 10.1 this weekend. Will this take care of the problem? >>>>>> >>>>>> Thanks a ton! >>>>>> >>>>>> -- >>>>>> howard >>>>>> >>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>> >>>>>> "Terry Farrell" <terryfarrell[ at ]msn.com> wrote in message >>>>>> news:0BE8512D-7D3E-4085-9E67-BC4196B2DA08[ at ]microsoft.com... >>>>>>> Well it is your AV that is at fault and from your symptoms it is >>>>>>> probably NAV. Disable the Office Plug-in under Preference in NAV. >>>>>>> >>>>>>> -- >>>>>>> Terry Farrell - MS Word MVP >>>>>>> >>>>>>> "Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message >>>>>>> news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl... >>>>>>>> The status bar of a new document appears to be AWOL. It says >>>>>>>> 'Running >>>>>>>> virus scan...' and never clears to show Page #, count, word count, >>>>>>>> and >>>>>>>> spell check status. I can load a saved file and it will clear. Is >>>>>>>> it >>>>>>>> supposed to do this? It's doesn't appear to be causing a problem >>>>>>>> other >>>>>>>> than it's annoying. Any ideas? >>>>>>>> >>>>>>>> -- >>>>>>>> howard >>>>>>>> >>>>>>>> "Quis custodiet ipsos custodes?" - Juvenal >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>> >> > > -- > Regards, > Jay Freedman > Microsoft Word MVP FAQ: http://word.mvps.org> Email cannot be acknowledged; please post all follow-ups to the newsgroup > so all may benefit.
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Once again, thanks Jay, Terry, and JoAnn problem appears to be resolved. :)
--
howard
"Quis custodiet ipsos custodes?" - Juvenal
"Howard Cross" <no-spam[ at ]No-Spam.com> wrote in message
news:uKPLH6VpHHA.3644[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text] > The status bar of a new document appears to be AWOL. It says 'Running
> virus scan...' and never clears to show Page #, count, word count, and
> spell check status. I can load a saved file and it will clear. Is it
> supposed to do this? It's doesn't appear to be causing a problem other
> than it's annoying. Any ideas?
>
> --
> howard
>
> "Quis custodiet ipsos custodes?" - Juvenal
>
>
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