> In article <1173597868.926283.10800[ at ]c51g2000cwc.googlegroups.com>,
> elizabethbrown4[ at ]gmail.com says...
> > Yes I have a perfectly working internet connection, No I do not use a
> > proxy, Yes I have tried disabling my firewall, Yes I have deleted and
> > reinstalled the trial, and No I cannot activate by telephone because
> > this is the trial version of OneNote.
> >
> > When I try to activate my downloaded (from the Microsoft website) free
> > trial of OneNote 2007, it starts "connecting" and then tells me that
> > there was a "communication error."
> >
>
> You might be having the same problem I had when activating my new
> installation of Windows XP Media Center Edition (MCE). Here is the post I
> sent to microsoft.public.windowsupdate about that.
>
> =================================================================
> Subject: Windows Update error 0x80072EFD, possible solution.
> From: Grant Robertson <BOGUS[ at ]BOGUS.com>
> Newsgroups: microsoft.public.windowsupdate
>
> First the solution:
>
> 1) Go to Internet Options (either through the control panel or { Tools /
> Options } in Internet Explorer. Go to the Connections tab and click the
> Lan Settings button at the bottom. Uncheck "Automatically detect
> settings."
>
> 2) Go to Start / Run... and type "proxycfg -d" and press Enter.
>
>
> Why this works:
> If your computer is connected to a large network such as at a university
> or large corporation then there may be one or more proxy servers on that
> network that are not meant for you to use. If "Automatically detect
> settings" is checked then Windows will find that proxy server even if you
> are not meant to use it. This can cause several problems. If that proxy
> server is configured to block certain sites or is not configured properly
> for certain activities such as Windows Update, then those sites or
> services will not work for you. It is even possible to not be able to
> connect to any of Microsoft's web site with Internet Explorer but still
> be able to do so using Firefox. Unfortunately, Microsoft always assumes
> that everyone is on an all-Microsoft network and that any proxy servers
> that exist are there for you to use. This is why most of the Microsoft
> documentation about this error tells you to make sure the "Automatically
> detect settings" option is enabled if you don't know if there even is a
> proxy server.
>
> (see
http://support.microsoft.com/kb/241783)>
> A second mistake on Microsoft's part is to take whatever proxy server
> Windows finds and store it in the Registry where you can't see it. If you
> uncheck the "Automatically detect settings" option then Internet
> Explorer will not look for or attempt to use a proxy server. However,
> Windows update will still continue to use the proxy server stored in the
> Registry. The only way to remove this setting is to edit the registry
> directly or to use the proxycfg.exe command line tool.
>
>
> I spent hours last night looking for the solution to this problem. I had
> just installed a new PC with Windows XP Media Center Edition and had
> gotten all of many Office programs installed before I went to run the
> updates. I thought I had messed up the install somehow so I started the
> installation from scratch several times before I finally hit on this
> solution. Oddly, it was not mentioned once in all the web pages I found.
> Most only repeated Microsoft recommendations using other words. I'm
> telling you, for a bunch of geniuses, Microsoft sure can do some idiotic
> things sometimes.
> ==================================================================
>
> P.S. Even though you are on a commercial ISP rather than a university
> network like me, that doesn't mean that Time/Warner doesn't have some
> proxy server somewhere on their network. In fact, a lot of ISPs cache web
> sites in an attempt to speed up your access to them. This is done by a
> proxy server even though they don't tell you about it. Or perhaps there
> was one at some time but there isn't now.
>
> It is entirely possible that the activation code for the trial you are
> trying to activate is looking in the registry for proxy information and
> not telling you about it.
>