Yes, this is a known limitation. The "Link to Business Contact Manger
record" dialog is modal. This means that other windows cannot be activated
until it is closed. Other BCM records can be opened from the dialog, but
the main Outlook window cannot be activated until the "Link to Record"
dialog is closed.
We are investigating ways to remove this limitation in future versions.
Thanks!
--
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"IT Mentor" <ITMentor[ at ]discussions.microsoft.com> wrote in message
news:B74B3466-1965-4D29-A28A-C9C57B8D9478[ at ]microsoft.com...
[Quoted Text] > Here's what happens.
>
> I receive an email from someone who is not in any address book and they
> work
> at a company that I have a record for in BCM Accounts.
> I open the email to read, see a nice signature, and want to create new
> Business Contact.
> Leaving the email open for review, I open the related Account record and
> Add
> a contact, selecting New to create a new Business Contact form, partially
> filled, and want to look at the email for the rest of the information.
> I can't look at the email, or ANY where else in Outlook.
> Focus is immediatly returned to the new Business Contact form.
> I have to save everything, then reopen the contact to be able to look at
> the
> email.
>
> Is this by design?
> Can this behavior (not mine, the software) be changed?
> Thanks for your input and help
>
>
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