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Thread: Word 2007 "Read-Only" error when changing source data

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Word 2007 "Read-Only" error when changing source data
kndg99[ at ]gmail.com 4/19/2007 6:51:18 PM
I have two word documents (originally created in word 2000) one is the
form and the other is the data contents.

When ever I change the data, through the edit recipients wizard, and
then close the document, it asks me to save the data source [expected
notification]. When I select "YES" to save the data source, I get a
message that the data source is read-only. I have followed the
directions in the help menu. This has not corrected the issue. The file
itself is NOT a read-only file, it is; however, on a network share.

Matt
Re: Word 2007 "Read-Only" error when changing source data
"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/21/2007 9:19:26 AM
FWIW I experience this too. It makes no difference whether the mail merge
main document or data source is .doc or .docx, it doesn't appear to be a
permissions-related thing, and if the mail merge main document is located on
the network share, Word gives you the wrong name for the document when it
pops up its message. It doesn't make any difference whether you use the
shar's UNC name or a drive letter. The impression I have is that Word is
keeping the original open, then making a local copy, then failing to
overwrite the original because it's already open, although that's not what
the error message says.

There doesn't appear to be a workaround except "move your data source to
your local disk".

I've submitted a support incident. Last time I did that it took several
weeks or months for a credible response but I live in hope...

Peter Jamieson

<kndg99[ at ]gmail.com> wrote in message
news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
>I have two word documents (originally created in word 2000) one is the form
>and the other is the data contents.
>
> When ever I change the data, through the edit recipients wizard, and then
> close the document, it asks me to save the data source [expected
> notification]. When I select "YES" to save the data source, I get a
> message that the data source is read-only. I have followed the directions
> in the help menu. This has not corrected the issue. The file itself is NOT
> a read-only file, it is; however, on a network share.
>
> Matt


Re: Word 2007 "Read-Only" error when changing source data
"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/26/2007 6:17:09 PM
FWIW, today, after a couple of prods, I eventually had a response from a
"Support Professional", which was to contact "Professional Support".

I tried to contact "Professional Support" here in the UK, but apprarently
they only operate between 8 a.m. and 6 p.m. The telephonist expertly (I
mean, really smoothly - very impressive!) ignored my suggestion that perhaps
they weren't really "professional".

I hope I don't eventually find myself in front of a hanging judge :-)

Peter Jamieson

"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
[Quoted Text]
> FWIW I experience this too. It makes no difference whether the mail merge
> main document or data source is .doc or .docx, it doesn't appear to be a
> permissions-related thing, and if the mail merge main document is located
> on the network share, Word gives you the wrong name for the document when
> it pops up its message. It doesn't make any difference whether you use the
> shar's UNC name or a drive letter. The impression I have is that Word is
> keeping the original open, then making a local copy, then failing to
> overwrite the original because it's already open, although that's not what
> the error message says.
>
> There doesn't appear to be a workaround except "move your data source to
> your local disk".
>
> I've submitted a support incident. Last time I did that it took several
> weeks or months for a credible response but I live in hope...
>
> Peter Jamieson
>
> <kndg99[ at ]gmail.com> wrote in message
> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
>>I have two word documents (originally created in word 2000) one is the
>>form and the other is the data contents.
>>
>> When ever I change the data, through the edit recipients wizard, and then
>> close the document, it asks me to save the data source [expected
>> notification]. When I select "YES" to save the data source, I get a
>> message that the data source is read-only. I have followed the directions
>> in the help menu. This has not corrected the issue. The file itself is
>> NOT a read-only file, it is; however, on a network share.
>>
>> Matt
>
>


Re: Word 2007 "Read-Only" error when changing source data
"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/27/2007 11:40:05 AM
In case you are still reading this thread, I have now been contacted by the
right people: the issue is known and being investigated. Whether and when
that might result in a fix I cannot tell you.

Peter Jamieson

"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
news:ePBwr8CiHHA.4520[ at ]TK2MSFTNGP02.phx.gbl...
[Quoted Text]
> FWIW, today, after a couple of prods, I eventually had a response from a
> "Support Professional", which was to contact "Professional Support".
>
> I tried to contact "Professional Support" here in the UK, but apprarently
> they only operate between 8 a.m. and 6 p.m. The telephonist expertly (I
> mean, really smoothly - very impressive!) ignored my suggestion that
> perhaps they weren't really "professional".
>
> I hope I don't eventually find myself in front of a hanging judge :-)
>
> Peter Jamieson
>
> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
> news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
>> FWIW I experience this too. It makes no difference whether the mail merge
>> main document or data source is .doc or .docx, it doesn't appear to be a
>> permissions-related thing, and if the mail merge main document is located
>> on the network share, Word gives you the wrong name for the document when
>> it pops up its message. It doesn't make any difference whether you use
>> the shar's UNC name or a drive letter. The impression I have is that Word
>> is keeping the original open, then making a local copy, then failing to
>> overwrite the original because it's already open, although that's not
>> what the error message says.
>>
>> There doesn't appear to be a workaround except "move your data source to
>> your local disk".
>>
>> I've submitted a support incident. Last time I did that it took several
>> weeks or months for a credible response but I live in hope...
>>
>> Peter Jamieson
>>
>> <kndg99[ at ]gmail.com> wrote in message
>> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
>>>I have two word documents (originally created in word 2000) one is the
>>>form and the other is the data contents.
>>>
>>> When ever I change the data, through the edit recipients wizard, and
>>> then close the document, it asks me to save the data source [expected
>>> notification]. When I select "YES" to save the data source, I get a
>>> message that the data source is read-only. I have followed the
>>> directions in the help menu. This has not corrected the issue. The file
>>> itself is NOT a read-only file, it is; however, on a network share.
>>>
>>> Matt
>>
>>
>
>


Re: Word 2007 "Read-Only" error when changing source data
kndg99[ at ]gmail.com 4/30/2007 4:25:07 PM
I am still reading the thread.

My workaround came with creating an access database and putting one
table in it and linking to that table. That allowed us to use the same
data (after some converting...) and change it directly from word2007.

It is my presumption that this works because it opens the access
database as a linked file rather than a read-only access file. Since
Access inherently locks the file once it is open it prevents others from
accessing it at the same time, so i think that it has prevented the
"read-only" issue.

KNDG99

Peter Jamieson wrote:
[Quoted Text]
> In case you are still reading this thread, I have now been contacted by the
> right people: the issue is known and being investigated. Whether and when
> that might result in a fix I cannot tell you.
>
> Peter Jamieson
>
> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
> news:ePBwr8CiHHA.4520[ at ]TK2MSFTNGP02.phx.gbl...
>> FWIW, today, after a couple of prods, I eventually had a response from a
>> "Support Professional", which was to contact "Professional Support".
>>
>> I tried to contact "Professional Support" here in the UK, but apprarently
>> they only operate between 8 a.m. and 6 p.m. The telephonist expertly (I
>> mean, really smoothly - very impressive!) ignored my suggestion that
>> perhaps they weren't really "professional".
>>
>> I hope I don't eventually find myself in front of a hanging judge :-)
>>
>> Peter Jamieson
>>
>> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
>> news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
>>> FWIW I experience this too. It makes no difference whether the mail merge
>>> main document or data source is .doc or .docx, it doesn't appear to be a
>>> permissions-related thing, and if the mail merge main document is located
>>> on the network share, Word gives you the wrong name for the document when
>>> it pops up its message. It doesn't make any difference whether you use
>>> the shar's UNC name or a drive letter. The impression I have is that Word
>>> is keeping the original open, then making a local copy, then failing to
>>> overwrite the original because it's already open, although that's not
>>> what the error message says.
>>>
>>> There doesn't appear to be a workaround except "move your data source to
>>> your local disk".
>>>
>>> I've submitted a support incident. Last time I did that it took several
>>> weeks or months for a credible response but I live in hope...
>>>
>>> Peter Jamieson
>>>
>>> <kndg99[ at ]gmail.com> wrote in message
>>> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
>>>> I have two word documents (originally created in word 2000) one is the
>>>> form and the other is the data contents.
>>>>
>>>> When ever I change the data, through the edit recipients wizard, and
>>>> then close the document, it asks me to save the data source [expected
>>>> notification]. When I select "YES" to save the data source, I get a
>>>> message that the data source is read-only. I have followed the
>>>> directions in the help menu. This has not corrected the issue. The file
>>>> itself is NOT a read-only file, it is; however, on a network share.
>>>>
>>>> Matt
>>>
>>
>
>
Re: Word 2007 "Read-Only" error when changing source data
"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 4/30/2007 7:01:18 PM
[Quoted Text]
> It is my presumption that this works because it opens the access database
> as a linked file rather than a read-only access file.

I think it's simpler than that: Word 2007 will read Access data via the
Access ACE OLE DB provider, which isn't part of Word and is inherently
multi-user. (unless you have explicitly specified DDE or ODBC access). One
of two good multi-user solutions - the other might be to go direct to
storing your data in a SQL Server or other server-based database.

Peter Jamieson

<kndg99[ at ]gmail.com> wrote in message
news:%231FocQ0iHHA.4732[ at ]TK2MSFTNGP02.phx.gbl...
>I am still reading the thread.
>
> My workaround came with creating an access database and putting one table
> in it and linking to that table. That allowed us to use the same data
> (after some converting...) and change it directly from word2007.
>
> It is my presumption that this works because it opens the access database
> as a linked file rather than a read-only access file. Since Access
> inherently locks the file once it is open it prevents others from
> accessing it at the same time, so i think that it has prevented the
> "read-only" issue.
>
> KNDG99
>
> Peter Jamieson wrote:
>> In case you are still reading this thread, I have now been contacted by
>> the right people: the issue is known and being investigated. Whether and
>> when that might result in a fix I cannot tell you.
>>
>> Peter Jamieson
>>
>> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
>> news:ePBwr8CiHHA.4520[ at ]TK2MSFTNGP02.phx.gbl...
>>> FWIW, today, after a couple of prods, I eventually had a response from a
>>> "Support Professional", which was to contact "Professional Support".
>>>
>>> I tried to contact "Professional Support" here in the UK, but
>>> apprarently they only operate between 8 a.m. and 6 p.m. The telephonist
>>> expertly (I mean, really smoothly - very impressive!) ignored my
>>> suggestion that perhaps they weren't really "professional".
>>>
>>> I hope I don't eventually find myself in front of a hanging judge :-)
>>>
>>> Peter Jamieson
>>>
>>> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
>>> news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
>>>> FWIW I experience this too. It makes no difference whether the mail
>>>> merge main document or data source is .doc or .docx, it doesn't appear
>>>> to be a permissions-related thing, and if the mail merge main document
>>>> is located on the network share, Word gives you the wrong name for the
>>>> document when it pops up its message. It doesn't make any difference
>>>> whether you use the shar's UNC name or a drive letter. The impression I
>>>> have is that Word is keeping the original open, then making a local
>>>> copy, then failing to overwrite the original because it's already open,
>>>> although that's not what the error message says.
>>>>
>>>> There doesn't appear to be a workaround except "move your data source
>>>> to your local disk".
>>>>
>>>> I've submitted a support incident. Last time I did that it took several
>>>> weeks or months for a credible response but I live in hope...
>>>>
>>>> Peter Jamieson
>>>>
>>>> <kndg99[ at ]gmail.com> wrote in message
>>>> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
>>>>> I have two word documents (originally created in word 2000) one is the
>>>>> form and the other is the data contents.
>>>>>
>>>>> When ever I change the data, through the edit recipients wizard, and
>>>>> then close the document, it asks me to save the data source [expected
>>>>> notification]. When I select "YES" to save the data source, I get a
>>>>> message that the data source is read-only. I have followed the
>>>>> directions in the help menu. This has not corrected the issue. The
>>>>> file itself is NOT a read-only file, it is; however, on a network
>>>>> share.
>>>>>
>>>>> Matt
>>>>
>>>
>>

Re: Word 2007 "Read-Only" error when changing source data
Average PC GUY 6/21/2007 4:09:02 PM
Humm.. I too have this problem and I wonder if works in access if it will
work in excel.


"Peter Jamieson" wrote:

[Quoted Text]
> > It is my presumption that this works because it opens the access database
> > as a linked file rather than a read-only access file.
>
> I think it's simpler than that: Word 2007 will read Access data via the
> Access ACE OLE DB provider, which isn't part of Word and is inherently
> multi-user. (unless you have explicitly specified DDE or ODBC access). One
> of two good multi-user solutions - the other might be to go direct to
> storing your data in a SQL Server or other server-based database.
>
> Peter Jamieson
>
> <kndg99[ at ]gmail.com> wrote in message
> news:%231FocQ0iHHA.4732[ at ]TK2MSFTNGP02.phx.gbl...
> >I am still reading the thread.
> >
> > My workaround came with creating an access database and putting one table
> > in it and linking to that table. That allowed us to use the same data
> > (after some converting...) and change it directly from word2007.
> >
> > It is my presumption that this works because it opens the access database
> > as a linked file rather than a read-only access file. Since Access
> > inherently locks the file once it is open it prevents others from
> > accessing it at the same time, so i think that it has prevented the
> > "read-only" issue.
> >
> > KNDG99
> >
> > Peter Jamieson wrote:
> >> In case you are still reading this thread, I have now been contacted by
> >> the right people: the issue is known and being investigated. Whether and
> >> when that might result in a fix I cannot tell you.
> >>
> >> Peter Jamieson
> >>
> >> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
> >> news:ePBwr8CiHHA.4520[ at ]TK2MSFTNGP02.phx.gbl...
> >>> FWIW, today, after a couple of prods, I eventually had a response from a
> >>> "Support Professional", which was to contact "Professional Support".
> >>>
> >>> I tried to contact "Professional Support" here in the UK, but
> >>> apprarently they only operate between 8 a.m. and 6 p.m. The telephonist
> >>> expertly (I mean, really smoothly - very impressive!) ignored my
> >>> suggestion that perhaps they weren't really "professional".
> >>>
> >>> I hope I don't eventually find myself in front of a hanging judge :-)
> >>>
> >>> Peter Jamieson
> >>>
> >>> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
> >>> news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
> >>>> FWIW I experience this too. It makes no difference whether the mail
> >>>> merge main document or data source is .doc or .docx, it doesn't appear
> >>>> to be a permissions-related thing, and if the mail merge main document
> >>>> is located on the network share, Word gives you the wrong name for the
> >>>> document when it pops up its message. It doesn't make any difference
> >>>> whether you use the shar's UNC name or a drive letter. The impression I
> >>>> have is that Word is keeping the original open, then making a local
> >>>> copy, then failing to overwrite the original because it's already open,
> >>>> although that's not what the error message says.
> >>>>
> >>>> There doesn't appear to be a workaround except "move your data source
> >>>> to your local disk".
> >>>>
> >>>> I've submitted a support incident. Last time I did that it took several
> >>>> weeks or months for a credible response but I live in hope...
> >>>>
> >>>> Peter Jamieson
> >>>>
> >>>> <kndg99[ at ]gmail.com> wrote in message
> >>>> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
> >>>>> I have two word documents (originally created in word 2000) one is the
> >>>>> form and the other is the data contents.
> >>>>>
> >>>>> When ever I change the data, through the edit recipients wizard, and
> >>>>> then close the document, it asks me to save the data source [expected
> >>>>> notification]. When I select "YES" to save the data source, I get a
> >>>>> message that the data source is read-only. I have followed the
> >>>>> directions in the help menu. This has not corrected the issue. The
> >>>>> file itself is NOT a read-only file, it is; however, on a network
> >>>>> share.
> >>>>>
> >>>>> Matt
> >>>>
> >>>
> >>
>
>
Re: Word 2007 "Read-Only" error when changing source data
"Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> 6/21/2007 5:16:49 PM
Hi,

I's quite possible. If your data source is a .xls or .xslx (or whatever else
it can be in Excel 2007) then Word will connect, by default, using OLE DB. I
suspect it's where Word opens the data source file itself (or via a
converter rather than an ODBC driver or OLE DB provider) that it goes wrong.

You can but try...

BTW, don't expect to be able to get more than 255 columns from your Excel
sheet, even though Excel can now do more columns. That's the subject of
another recent incident report to Microsoft...

Peter Jamieson

"Average PC GUY" <AveragePCGUY[ at ]discussions.microsoft.com> wrote in message
news:3C31EA5E-97CB-4447-B801-E4E264672A1B[ at ]microsoft.com...
[Quoted Text]
> Humm.. I too have this problem and I wonder if works in access if it will
> work in excel.
>
>
> "Peter Jamieson" wrote:
>
>> > It is my presumption that this works because it opens the access
>> > database
>> > as a linked file rather than a read-only access file.
>>
>> I think it's simpler than that: Word 2007 will read Access data via the
>> Access ACE OLE DB provider, which isn't part of Word and is inherently
>> multi-user. (unless you have explicitly specified DDE or ODBC access).
>> One
>> of two good multi-user solutions - the other might be to go direct to
>> storing your data in a SQL Server or other server-based database.
>>
>> Peter Jamieson
>>
>> <kndg99[ at ]gmail.com> wrote in message
>> news:%231FocQ0iHHA.4732[ at ]TK2MSFTNGP02.phx.gbl...
>> >I am still reading the thread.
>> >
>> > My workaround came with creating an access database and putting one
>> > table
>> > in it and linking to that table. That allowed us to use the same data
>> > (after some converting...) and change it directly from word2007.
>> >
>> > It is my presumption that this works because it opens the access
>> > database
>> > as a linked file rather than a read-only access file. Since Access
>> > inherently locks the file once it is open it prevents others from
>> > accessing it at the same time, so i think that it has prevented the
>> > "read-only" issue.
>> >
>> > KNDG99
>> >
>> > Peter Jamieson wrote:
>> >> In case you are still reading this thread, I have now been contacted
>> >> by
>> >> the right people: the issue is known and being investigated. Whether
>> >> and
>> >> when that might result in a fix I cannot tell you.
>> >>
>> >> Peter Jamieson
>> >>
>> >> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
>> >> news:ePBwr8CiHHA.4520[ at ]TK2MSFTNGP02.phx.gbl...
>> >>> FWIW, today, after a couple of prods, I eventually had a response
>> >>> from a
>> >>> "Support Professional", which was to contact "Professional Support".
>> >>>
>> >>> I tried to contact "Professional Support" here in the UK, but
>> >>> apprarently they only operate between 8 a.m. and 6 p.m. The
>> >>> telephonist
>> >>> expertly (I mean, really smoothly - very impressive!) ignored my
>> >>> suggestion that perhaps they weren't really "professional".
>> >>>
>> >>> I hope I don't eventually find myself in front of a hanging judge :-)
>> >>>
>> >>> Peter Jamieson
>> >>>
>> >>> "Peter Jamieson" <pjj[ at ]KillmapSpjjnet.demon.co.uk> wrote in message
>> >>> news:Obo3xX$gHHA.2368[ at ]TK2MSFTNGP04.phx.gbl...
>> >>>> FWIW I experience this too. It makes no difference whether the mail
>> >>>> merge main document or data source is .doc or .docx, it doesn't
>> >>>> appear
>> >>>> to be a permissions-related thing, and if the mail merge main
>> >>>> document
>> >>>> is located on the network share, Word gives you the wrong name for
>> >>>> the
>> >>>> document when it pops up its message. It doesn't make any difference
>> >>>> whether you use the shar's UNC name or a drive letter. The
>> >>>> impression I
>> >>>> have is that Word is keeping the original open, then making a local
>> >>>> copy, then failing to overwrite the original because it's already
>> >>>> open,
>> >>>> although that's not what the error message says.
>> >>>>
>> >>>> There doesn't appear to be a workaround except "move your data
>> >>>> source
>> >>>> to your local disk".
>> >>>>
>> >>>> I've submitted a support incident. Last time I did that it took
>> >>>> several
>> >>>> weeks or months for a credible response but I live in hope...
>> >>>>
>> >>>> Peter Jamieson
>> >>>>
>> >>>> <kndg99[ at ]gmail.com> wrote in message
>> >>>> news:eMex5NrgHHA.4692[ at ]TK2MSFTNGP04.phx.gbl...
>> >>>>> I have two word documents (originally created in word 2000) one is
>> >>>>> the
>> >>>>> form and the other is the data contents.
>> >>>>>
>> >>>>> When ever I change the data, through the edit recipients wizard,
>> >>>>> and
>> >>>>> then close the document, it asks me to save the data source
>> >>>>> [expected
>> >>>>> notification]. When I select "YES" to save the data source, I get a
>> >>>>> message that the data source is read-only. I have followed the
>> >>>>> directions in the help menu. This has not corrected the issue. The
>> >>>>> file itself is NOT a read-only file, it is; however, on a network
>> >>>>> share.
>> >>>>>
>> >>>>> Matt
>> >>>>
>> >>>
>> >>
>>
>>

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