BCM shutting down over and over and over and over "TheMurf" <murf[ at ]cinci.rr.com> 3/8/2007 1:23:38 AM Well, I thought I finally made it through one day without BCM locking up and shutting down. But I made the fatal mistake of trying to update one more contact before going to bed. I entered a name inthe search field and hit enter and BCM shut down and sent off the prerequsite report to MS. If it has done this once since the 07 upgrade it has done it 500 times. Is there a fix onthe way? Jim

Re: BCM shutting down over and over and over and over "Luther" <enowning[ at ]gmail.com> 3/9/2007 2:32:10 PM On Mar 7, 5:23 pm, "TheMurf" <m...[ at ]cinci.rr.com> wrote: [Quoted Text] > Well, I thought I finally made it through one day without BCM locking up and > shutting down. But I made the fatal mistake of trying to update one more > contact before going to bed. I entered a name inthe search field and hit > enter and BCM shut down and sent off the prerequsite report to MS. If it has > done this once since the 07 upgrade it has done it 500 times. Is there a fix > onthe way? Jim Look in the prerequsite report. Is it Bcm, Outlook, or Windows Search choking? Look in the Windows Event log. There should be an error event at the same time it sent the report to MS, with a Watson bucket error number, or something like that. Get that number. Then you'll have a precise issue to report to Microsoft, and the more people bring up a specific issue, the likelier it is to be fixed. Here's some more info about the info being uploaded, these are windows CE docs, but the info applies to all Windows. http://msdn2.microsoft.com/en-us/library/aa935778.aspx and http://msdn2.microsoft.com/en-us/library/aa935767.aspx And more on getting a log of the crash http://support.microsoft.com/kb/308538/