Best Practice with Replacement Contacts Dave[ at ]MGI 4/6/2007 2:36:01 PM Hello, Our company has recently migrated to Business Contact Manager and we are enjoying it over our old Act! database. Our sales team has been renaming existing contacts for at least 10 years without problem when they used Act!. When a contact leaves a company and is replaced by someone new, it was their practice to simply overwrite the name of the existing contact. They have not done this in Outlook or in BCM. Is there any possible side-effect to this method (data or otherwise)? Is it better to mark in-active and create new instead? Thanks, Dave

Re: Best Practice with Replacement Contacts "Mukesh Agarwal [MSFT]" <mukeshag[ at ]online.microsoft.com> 4/6/2007 11:58:39 PM There is no side effect. You can edit the names, address etc without breaking any linking with Account. -- Mukesh Agarwal [MSFT] Visit team blog at http://blogs.msdn.com/bcm This posting is provided "AS IS" with no warranties, and confers no rights "Dave[ at ]MGI" <Dave[ at ]MGI[ at ]discussions.microsoft.com> wrote in message news:150F93F1-2ACB-484A-A675-6C381AF622A8[ at ]microsoft.com... [Quoted Text] > Hello, > > Our company has recently migrated to Business Contact Manager and we are > enjoying it over our old Act! database. Our sales team has been renaming > existing contacts for at least 10 years without problem when they used > Act!. > When a contact leaves a company and is replaced by someone new, it was > their > practice to simply overwrite the name of the existing contact. They have > not > done this in Outlook or in BCM. Is there any possible side-effect to this > method (data or otherwise)? Is it better to mark in-active and create new > instead? > > Thanks, > Dave

Re: Best Practice with Replacement Contacts KA 4/12/2007 1:08:03 AM But then you would lose the email sent to the original contact...right? -- KA "Mukesh Agarwal [MSFT]" wrote: [Quoted Text] > There is no side effect. You can edit the names, address etc without > breaking any linking with Account. > > -- > Mukesh Agarwal [MSFT] > Visit team blog at http://blogs.msdn.com/bcm > > This posting is provided "AS IS" with no warranties, and confers no rights > "Dave[ at ]MGI" <Dave[ at ]MGI[ at ]discussions.microsoft.com> wrote in message > news:150F93F1-2ACB-484A-A675-6C381AF622A8[ at ]microsoft.com... > > Hello, > > > > Our company has recently migrated to Business Contact Manager and we are > > enjoying it over our old Act! database. Our sales team has been renaming > > existing contacts for at least 10 years without problem when they used > > Act!. > > When a contact leaves a company and is replaced by someone new, it was > > their > > practice to simply overwrite the name of the existing contact. They have > > not > > done this in Outlook or in BCM. Is there any possible side-effect to this > > method (data or otherwise)? Is it better to mark in-active and create new > > instead? > > > > Thanks, > > Dave > >

Re: Best Practice with Replacement Contacts "Burcu Kinay [MSFT]" <bkinay[ at ]online.microsoft.com> 4/13/2007 10:15:56 PM You will not lose previously linked email. -- This posting is provided "AS IS" with no warranties, and confers no rights. "KA" <KA[ at ]discussions.microsoft.com> wrote in message news:D974864A-C672-4781-B459-F97354811A26[ at ]microsoft.com... [Quoted Text] > But then you would lose the email sent to the original contact...right? > -- > KA > > > "Mukesh Agarwal [MSFT]" wrote: > >> There is no side effect. You can edit the names, address etc without >> breaking any linking with Account. >> >> -- >> Mukesh Agarwal [MSFT] >> Visit team blog at http://blogs.msdn.com/bcm >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights >> "Dave[ at ]MGI" <Dave[ at ]MGI[ at ]discussions.microsoft.com> wrote in message >> news:150F93F1-2ACB-484A-A675-6C381AF622A8[ at ]microsoft.com... >> > Hello, >> > >> > Our company has recently migrated to Business Contact Manager and we >> > are >> > enjoying it over our old Act! database. Our sales team has been >> > renaming >> > existing contacts for at least 10 years without problem when they used >> > Act!. >> > When a contact leaves a company and is replaced by someone new, it was >> > their >> > practice to simply overwrite the name of the existing contact. They >> > have >> > not >> > done this in Outlook or in BCM. Is there any possible side-effect to >> > this >> > method (data or otherwise)? Is it better to mark in-active and create >> > new >> > instead? >> > >> > Thanks, >> > Dave >> >>