problem entering product key for Office DavidB 11/16/2008 8:31:01 PM I purchased a new Dell with Office home and student pre-installed. When I start up Word, it asks me for the product key, which I found on the CD that came with the machine. As soon as I enter the first character of the product key, the "continue" button becomes inoperative - it is not clickable. When the field in which the product key is entered is blank, the "continue" button is clickable, but naturally it does not regeister the product when I click, since the product key field is empty. field is empty.

Re: problem entering product key for Office "DL" <address[ at ]invalid> 11/16/2008 8:43:30 PM You dont register, you Activate Does Word actually start? "DavidB" <DavidB[ at ]discussions.microsoft.com> wrote in message news:A5177310-9A26-4690-8810-E33D427BB8E7[ at ]microsoft.com... [Quoted Text] >I purchased a new Dell with Office home and student pre-installed. When I > start up Word, it asks me for the product key, which I found on the CD > that > came with the machine. As soon as I enter the first character of the > product > key, the "continue" button becomes inoperative - it is not clickable. When > the field in which the product key is entered is blank, the "continue" > button > is clickable, but naturally it does not regeister the product when I > click, > since the product key field is empty. field is empty.

Re: problem entering product key for Office "LVTravel" <noone[ at ]nothere.com> 11/16/2008 8:47:30 PM "DavidB" <DavidB[ at ]discussions.microsoft.com> wrote in message news:A5177310-9A26-4690-8810-E33D427BB8E7[ at ]microsoft.com... [Quoted Text] >I purchased a new Dell with Office home and student pre-installed. When I > start up Word, it asks me for the product key, which I found on the CD > that > came with the machine. As soon as I enter the first character of the > product > key, the "continue" button becomes inoperative - it is not clickable. When > the field in which the product key is entered is blank, the "continue" > button > is clickable, but naturally it does not regeister the product when I > click, > since the product key field is empty. field is empty. I am assuming the CD case is the case that your copy of the Office Home and Student CD is in and NOT the CD that is labeled something about recovery or the like. Most of the time the preinstalled H & S program is a trial and the key for that will be on separate paperwork. It is a Microsoft CD case for Office? Did you pay extra for the H & S license? If so, what happens if you enter all the 25 characters from the case?

Re: problem entering product key for Office DavidB 11/19/2008 1:40:07 AM Entering all the 25 characters did the trick. I guess I did not get them all in correctly before. Thanks for your help "LVTravel" wrote: [Quoted Text] > > "DavidB" <DavidB[ at ]discussions.microsoft.com> wrote in message > news:A5177310-9A26-4690-8810-E33D427BB8E7[ at ]microsoft.com... > >I purchased a new Dell with Office home and student pre-installed. When I > > start up Word, it asks me for the product key, which I found on the CD > > that > > came with the machine. As soon as I enter the first character of the > > product > > key, the "continue" button becomes inoperative - it is not clickable. When > > the field in which the product key is entered is blank, the "continue" > > button > > is clickable, but naturally it does not regeister the product when I > > click, > > since the product key field is empty. field is empty. > > I am assuming the CD case is the case that your copy of the Office Home and > Student CD is in and NOT the CD that is labeled something about recovery or > the like. Most of the time the preinstalled H & S program is a trial and the > key for that will be on separate paperwork. It is a Microsoft CD case for > Office? Did you pay extra for the H & S license? If so, what happens if > you enter all the 25 characters from the case? > > >

Re: problem entering product key for Office "LVTravel" <noone[ at ]nothere.com> 11/20/2008 1:08:58 AM "DavidB" <DavidB[ at ]discussions.microsoft.com> wrote in message news:2FD5C403-EC83-4442-8C6C-D8029F834D84[ at ]microsoft.com... [Quoted Text] > Entering all the 25 characters did the trick. I guess I did not get them > all > in correctly before. Thanks for your help > > "LVTravel" wrote: > >> >> "DavidB" <DavidB[ at ]discussions.microsoft.com> wrote in message >> news:A5177310-9A26-4690-8810-E33D427BB8E7[ at ]microsoft.com... >> >I purchased a new Dell with Office home and student pre-installed. When >> >I >> > start up Word, it asks me for the product key, which I found on the CD >> > that >> > came with the machine. As soon as I enter the first character of the >> > product >> > key, the "continue" button becomes inoperative - it is not clickable. >> > When >> > the field in which the product key is entered is blank, the "continue" >> > button >> > is clickable, but naturally it does not regeister the product when I >> > click, >> > since the product key field is empty. field is empty. >> >> I am assuming the CD case is the case that your copy of the Office Home >> and >> Student CD is in and NOT the CD that is labeled something about recovery >> or >> the like. Most of the time the preinstalled H & S program is a trial and >> the >> key for that will be on separate paperwork. It is a Microsoft CD case for >> Office? Did you pay extra for the H & S license? If so, what happens >> if >> you enter all the 25 characters from the case? >> >> >> Glad you got it working.