Inking Issue on Desktop Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/6/2007 3:34:11 AM Remember my inking issue on desktop? Well, my tablet is on the fritz and I need to use my desktop to take notes. Everything, just out of the blue, was working fine again (no large note containers). SO, I thought all would work well. I uninstalled the 2007 trial and then installed the enterprise edition of office 2007 (with active key). Now, all "pen" tools are greyed out. No highlighters and no pens. It makes highlighting pictures impossible. Any ideas? I'm using XP SP2 with all the updates (except for a couple of .net frameworks and the latest windows media player). erik -- subscribe to my OneNote blog: here <http://www.erikpaul.net/index2.php?option=ds-syndicate&version=1&feed_id=4> Watch my OneNote Tutorial Videos: http://www.erikpaul.net/video-tutor/onenote-video/

Re: Inking Issue on Desktop (SOLVED) Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/6/2007 4:06:41 AM A system reboot solved my problem, for those that are interested... erik -- subscribe to my OneNote blog: here <http://www.erikpaul.net/index2.php?option=ds-syndicate&version=1&feed_id=4> Watch my OneNote Tutorial Videos: http://www.erikpaul.net/video-tutor/onenote-video/

Re: Inking Issue on Desktop (SOLVED) Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/6/2007 4:12:57 AM Erik Gulbrandsen wrote: [Quoted Text] > A system reboot solved my problem, for those that are interested... > > erik > p.s. the large note containers stopped happening upon uninstalling my other office suites (I had 2007 student trial, 2007 OneNote trial, 2007 Office Pro). erik -- subscribe to my OneNote blog: here <http://www.erikpaul.net/index2.php?option=ds-syndicate&version=1&feed_id=4> Watch my OneNote Tutorial Videos: http://www.erikpaul.net/video-tutor/onenote-video/

Re: Inking Issue on Desktop Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/7/2007 8:36:24 PM Erik Gulbrandsen wrote: [Quoted Text] > Remember my inking issue on desktop? Well, my tablet is on the fritz > and I need to use my desktop to take notes. Everything, just out of the > blue, was working fine again (no large note containers). SO, I thought > all would work well. I uninstalled the 2007 trial and then installed > the enterprise edition of office 2007 (with active key). Now, all "pen" > tools are greyed out. No highlighters and no pens. It makes > highlighting pictures impossible. Any ideas? > > I'm using XP SP2 with all the updates (except for a couple of .net > frameworks and the latest windows media player). > > erik Guess what? My inking problem was inking problem was fixed (as were the note containers). However, about 10 min. after I posted the "fixed" on the forums, OneNote started crashing, about every 10 seconds! I did everything I could think of, but, I just reverted to reloading the image of my OS (since it takes no more than an hour). Now, I can ink, however, my highlighting is placed in one big container (just like my previous problem). This is hugely problematic, as tags and audio syncing is placed midway through the container, which happens to be the entire size of my powerpoint printout! Watch a 1 minute video of the problem here: http://www.erikpaul.net/video-tutor/onenote-videos/inking-bug-on-non-tablet-pc.html any ideas? erik

Re: Inking Issue on Desktop Alex <MS> 2/8/2007 11:30:00 PM Interesting. Thanks for posting the video, that helps a lot. So how are you making your selections of the ink? If you hit ctrl-A to select all, then you'll see the different ink highlight objects selected as individual ink strokes. If you drag a selection rectangle around all of them, or select them all with the lasso, they get merged together into one selection container to make them easier to move/resize/etc. If this is what is happening, then this is by design. If you are creating the selections in some other way, then please let me know. -alex <MS> "Erik Gulbrandsen" wrote: [Quoted Text] > Erik Gulbrandsen wrote: > > Remember my inking issue on desktop? Well, my tablet is on the fritz > > and I need to use my desktop to take notes. Everything, just out of the > > blue, was working fine again (no large note containers). SO, I thought > > all would work well. I uninstalled the 2007 trial and then installed > > the enterprise edition of office 2007 (with active key). Now, all "pen" > > tools are greyed out. No highlighters and no pens. It makes > > highlighting pictures impossible. Any ideas? > > > > I'm using XP SP2 with all the updates (except for a couple of .net > > frameworks and the latest windows media player). > > > > erik > > > Guess what? My inking problem was inking problem was fixed (as were the > note containers). However, about 10 min. after I posted the "fixed" on > the forums, OneNote started crashing, about every 10 seconds! I did > everything I could think of, but, I just reverted to reloading the image > of my OS (since it takes no more than an hour). > > Now, I can ink, however, my highlighting is placed in one big container > (just like my previous problem). This is hugely problematic, as tags > and audio syncing is placed midway through the container, which happens > to be the entire size of my powerpoint printout! > > Watch a 1 minute video of the problem here: > > http://www.erikpaul.net/video-tutor/onenote-videos/inking-bug-on-non-tablet-pc.html > > any ideas? > > erik >

Re: Inking Issue on Desktop Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/10/2007 5:15:44 AM I wish I had recorded audio with the video...I hit CTRL-A, which should select all containers as well as individual containers by themselves (as you stated). If you watch the video, this is EXACTLY what I was trying to show. Hitting CTRL-A shows that all the inking is strictly in one note container (no pun intended--that literally just came out). So, there is definitely something wrong. Lemme know what you find out...I'm really curious. erik Alex <MS> wrote: [Quoted Text] > Interesting. Thanks for posting the video, that helps a lot. > > So how are you making your selections of the ink? If you hit ctrl-A to > select all, then you'll see the different ink highlight objects selected as > individual ink strokes. If you drag a selection rectangle around all of > them, or select them all with the lasso, they get merged together into one > selection container to make them easier to move/resize/etc. If this is what > is happening, then this is by design. If you are creating the selections in > some other way, then please let me know. > > -alex <MS> > > "Erik Gulbrandsen" wrote: > >> Erik Gulbrandsen wrote: >>> Remember my inking issue on desktop? Well, my tablet is on the fritz >>> and I need to use my desktop to take notes. Everything, just out of the >>> blue, was working fine again (no large note containers). SO, I thought >>> all would work well. I uninstalled the 2007 trial and then installed >>> the enterprise edition of office 2007 (with active key). Now, all "pen" >>> tools are greyed out. No highlighters and no pens. It makes >>> highlighting pictures impossible. Any ideas? >>> >>> I'm using XP SP2 with all the updates (except for a couple of .net >>> frameworks and the latest windows media player). >>> >>> erik >> >> Guess what? My inking problem was inking problem was fixed (as were the >> note containers). However, about 10 min. after I posted the "fixed" on >> the forums, OneNote started crashing, about every 10 seconds! I did >> everything I could think of, but, I just reverted to reloading the image >> of my OS (since it takes no more than an hour). >> >> Now, I can ink, however, my highlighting is placed in one big container >> (just like my previous problem). This is hugely problematic, as tags >> and audio syncing is placed midway through the container, which happens >> to be the entire size of my powerpoint printout! >> >> Watch a 1 minute video of the problem here: >> >> http://www.erikpaul.net/video-tutor/onenote-videos/inking-bug-on-non-tablet-pc.html >> >> any ideas? >> >> erik >>

Re: Inking Issue on Desktop Alex <MS> 2/11/2007 10:34:01 PM I think I know what is going on here. When you first create the strokes (try this again on a new page), then hit ctrl-A, you should see them select in different containers. Then, drag a rectangular selection (marquee) around them all, and they will select in one container. Then clear the selection, add text or whatever, then hit ctrl-A until the strokes are selected again. We remember that you selected them together before, and we select them together again. This is really a side effect of the temporary marquee grouping, which I am guessing was simpler to just persist. But they aren't strictly grouped, you can marquee around a subset again to select just the ones you want. I can see how this is unpredictable, and harmful in your scenario. Thanks for this feedback, it really helps to see how small things like this can affect real users like you. To avoid this (until we can fix it), try not to select them all together with the marquee. -Alex <MS> "Erik Gulbrandsen" wrote: [Quoted Text] > I wish I had recorded audio with the video...I hit CTRL-A, which should > select all containers as well as individual containers by themselves (as > you stated). If you watch the video, this is EXACTLY what I was trying > to show. Hitting CTRL-A shows that all the inking is strictly in one > note container (no pun intended--that literally just came out). So, > there is definitely something wrong. > > Lemme know what you find out...I'm really curious. > > erik > > Alex <MS> wrote: > > Interesting. Thanks for posting the video, that helps a lot. > > > > So how are you making your selections of the ink? If you hit ctrl-A to > > select all, then you'll see the different ink highlight objects selected as > > individual ink strokes. If you drag a selection rectangle around all of > > them, or select them all with the lasso, they get merged together into one > > selection container to make them easier to move/resize/etc. If this is what > > is happening, then this is by design. If you are creating the selections in > > some other way, then please let me know. > > > > -alex <MS> > > > > "Erik Gulbrandsen" wrote: > > > >> Erik Gulbrandsen wrote: > >>> Remember my inking issue on desktop? Well, my tablet is on the fritz > >>> and I need to use my desktop to take notes. Everything, just out of the > >>> blue, was working fine again (no large note containers). SO, I thought > >>> all would work well. I uninstalled the 2007 trial and then installed > >>> the enterprise edition of office 2007 (with active key). Now, all "pen" > >>> tools are greyed out. No highlighters and no pens. It makes > >>> highlighting pictures impossible. Any ideas? > >>> > >>> I'm using XP SP2 with all the updates (except for a couple of .net > >>> frameworks and the latest windows media player). > >>> > >>> erik > >> > >> Guess what? My inking problem was inking problem was fixed (as were the > >> note containers). However, about 10 min. after I posted the "fixed" on > >> the forums, OneNote started crashing, about every 10 seconds! I did > >> everything I could think of, but, I just reverted to reloading the image > >> of my OS (since it takes no more than an hour). > >> > >> Now, I can ink, however, my highlighting is placed in one big container > >> (just like my previous problem). This is hugely problematic, as tags > >> and audio syncing is placed midway through the container, which happens > >> to be the entire size of my powerpoint printout! > >> > >> Watch a 1 minute video of the problem here: > >> > >> http://www.erikpaul.net/video-tutor/onenote-videos/inking-bug-on-non-tablet-pc.html > >> > >> any ideas? > >> > >> erik > >> >

Re: Inking Issue on Desktop Erik Gulbrandsen <erik_gulbrandsen_bogus_email[ at ]bogusaddress.com> 2/12/2007 6:07:29 PM Alex, that is what the video was meant to show--the strokes DON'T show up in seperate containers. The video was meant to show nothing more. I was hitting CTRL-A to show you that all strokes were contained within one note container. Everything else you wrote is not relevant to the situation (although I bet there is a user out there that wants this). I appreciate your reply. What I need help with is the fact that my strokes are all contained within one container. This means that my audio syncing is just ruined. I will have one sync point associated with all of my inking, since all inking is contained within one container. let me know what you think. If you would like to do a remote management session, that can be worked out easily (I've done one before with Olya). erik Alex <MS> wrote: [Quoted Text] > I think I know what is going on here. When you first create the strokes (try > this again on a new page), then hit ctrl-A, you should see them select in > different containers. Then, drag a rectangular selection (marquee) around > them all, and they will select in one container. Then clear the selection, > add text or whatever, then hit ctrl-A until the strokes are selected again. > We remember that you selected them together before, and we select them > together again. This is really a side effect of the temporary marquee > grouping, which I am guessing was simpler to just persist. But they aren't > strictly grouped, you can marquee around a subset again to select just the > ones you want. I can see how this is unpredictable, and harmful in your > scenario. Thanks for this feedback, it really helps to see how small things > like this can affect real users like you. To avoid this (until we can fix > it), try not to select them all together with the marquee. > > -Alex <MS> >