Disk UPgrade problem "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> 4/9/2007 7:34:35 PM I recently upgraded from an 80 gb drive to a 160 gb drive using the Maxtor Maxblast 4.0 software. 98% of everything works ok so far but: All office 2003 products get a message about reinstalling and selecting the REPAIR option. The application does go ahead and load after a while. I put the original office cd in and instead of running the autoinstall, a window opens showing the contents of the CD. If I click on setup.exe, it takes off and copies a bunch of files, then stops with the following message: "The patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package" and the install stops. It is the original CD that I used a few years ago to install Office 2003, however the applications have been updated. Now what? TIA

Re: Disk UPgrade problem "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> 4/9/2007 7:49:14 PM You need to install Office, not copy it over. Uninstall/delete what you have and start from scratch. -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message news:eiihh4teHHA.1868[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] >I recently upgraded from an 80 gb drive to a 160 gb drive using the Maxtor >Maxblast 4.0 software. > 98% of everything works ok so far > > but: > > All office 2003 products get a message about reinstalling and selecting > the REPAIR option. The application does go ahead and load after a while. > > I put the original office cd in and instead of running the autoinstall, a > window opens showing the contents of the CD. > > If I click on setup.exe, it takes off and copies a bunch of files, then > stops with the following message: > "The patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package" and the > install stops. > > It is the original CD that I used a few years ago to install Office 2003, > however the applications have been updated. > > Now what? > > TIA >

Re: Disk UPgrade problem "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> 4/10/2007 12:24:37 AM OH No! What a pain. I wonder what the "...and select the REPAIR..." message was all about. I tried opening Word and Excel and select the 'Detect and Repair' option from the HELP drop down but after 30-45 seconds I get the same message about the PATCH FILE. GWB "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> wrote in message news:utbZoAueHHA.3884[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] > You need to install Office, not copy it over. Uninstall/delete what you > have and start from scratch. > > -- > JoAnn Paules > MVP Microsoft [Publisher] > > ~~~~~ > How to ask a question > http://support.microsoft.com/KB/555375 > > > "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message > news:eiihh4teHHA.1868[ at ]TK2MSFTNGP04.phx.gbl... >>I recently upgraded from an 80 gb drive to a 160 gb drive using the Maxtor >>Maxblast 4.0 software. >> 98% of everything works ok so far >> >> but: >> >> All office 2003 products get a message about reinstalling and selecting >> the REPAIR option. The application does go ahead and load after a while. >> >> I put the original office cd in and instead of running the autoinstall, a >> window opens showing the contents of the CD. >> >> If I click on setup.exe, it takes off and copies a bunch of files, then >> stops with the following message: >> "The patch package could not be opened. Verify that the patch package >> exists and that you can access it, or contact the application vendor to >> verify that this is a valid Windows Installer patch package" and the >> install stops. >> >> It is the original CD that I used a few years ago to install Office 2003, >> however the applications have been updated. >> >> Now what? >> >> TIA >> > >

Re: Disk UPgrade problem "JoAnn Paules" <jl_paules[ at ]hotmail.com> 4/10/2007 12:38:39 AM The days of just copying programs from one hard drive to another have been gone form many years. Your computer knows stuff - like what hard drive Office was stored on. You moved it but the only way to tell it where it is now is to install it. And you have to get rid of the faulty installation first. I know - yuck. But if you want it to work, you have to do it right. -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message news:ezp5naweHHA.3956[ at ]TK2MSFTNGP03.phx.gbl... [Quoted Text] > OH No! What a pain. I wonder what the "...and select the REPAIR..." > message was all about. I tried opening Word and Excel and select the > 'Detect and Repair' option from the HELP drop down but after 30-45 seconds > I get the same message about the PATCH FILE. > > GWB > > "JoAnn Paules" <jl_paules[ at ]hotNOSPAMmail.com> wrote in message > news:utbZoAueHHA.3884[ at ]TK2MSFTNGP04.phx.gbl... >> You need to install Office, not copy it over. Uninstall/delete what you >> have and start from scratch. >> >> -- >> JoAnn Paules >> MVP Microsoft [Publisher] >> >> ~~~~~ >> How to ask a question >> http://support.microsoft.com/KB/555375 >> >> >> "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message >> news:eiihh4teHHA.1868[ at ]TK2MSFTNGP04.phx.gbl... >>>I recently upgraded from an 80 gb drive to a 160 gb drive using the >>>Maxtor Maxblast 4.0 software. >>> 98% of everything works ok so far >>> >>> but: >>> >>> All office 2003 products get a message about reinstalling and selecting >>> the REPAIR option. The application does go ahead and load after a >>> while. >>> >>> I put the original office cd in and instead of running the autoinstall, >>> a window opens showing the contents of the CD. >>> >>> If I click on setup.exe, it takes off and copies a bunch of files, then >>> stops with the following message: >>> "The patch package could not be opened. Verify that the patch package >>> exists and that you can access it, or contact the application vendor to >>> verify that this is a valid Windows Installer patch package" and the >>> install stops. >>> >>> It is the original CD that I used a few years ago to install Office >>> 2003, however the applications have been updated. >>> >>> Now what? >>> >>> TIA >>> >> >> > >

Re: Disk UPgrade problem "LVTravel" <noone[ at ]nothere.com> 4/10/2007 5:42:12 AM If you click Start, Settings, Control Panel, Add/Remove Programs then find the option for Microsoft Office 2003. Click once on the line that describes the program (something like Microsoft Office Professional Edition 2003 or whatever version you have.) Once you click on this two buttons will open in the lower right of the line. One says Change. Click on that button. Microsoft Office setup will start and eventually give you the option to Add or Remove Features, Reinstall or Repair or Uninstall. Click on the button for Reinstall or repair and follow the instructions. "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message news:eiihh4teHHA.1868[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] >I recently upgraded from an 80 gb drive to a 160 gb drive using the Maxtor >Maxblast 4.0 software. > 98% of everything works ok so far > > but: > > All office 2003 products get a message about reinstalling and selecting > the REPAIR option. The application does go ahead and load after a while. > > I put the original office cd in and instead of running the autoinstall, a > window opens showing the contents of the CD. > > If I click on setup.exe, it takes off and copies a bunch of files, then > stops with the following message: > "The patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package" and the > install stops. > > It is the original CD that I used a few years ago to install Office 2003, > however the applications have been updated. > > Now what? > > TIA >

Re: Disk UPgrade problem "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> 4/11/2007 2:38:41 AM I think the answer is in this article. http://support.microsoft.com/kb/812490/en-us GWB "George W. Barrowcliff" <george.barrowcliff[ at ]flash.net> wrote in message news:eiihh4teHHA.1868[ at ]TK2MSFTNGP04.phx.gbl... [Quoted Text] >I recently upgraded from an 80 gb drive to a 160 gb drive using the Maxtor >Maxblast 4.0 software. > 98% of everything works ok so far > > but: > > All office 2003 products get a message about reinstalling and selecting > the REPAIR option. The application does go ahead and load after a while. > > I put the original office cd in and instead of running the autoinstall, a > window opens showing the contents of the CD. > > If I click on setup.exe, it takes off and copies a bunch of files, then > stops with the following message: > "The patch package could not be opened. Verify that the patch package > exists and that you can access it, or contact the application vendor to > verify that this is a valid Windows Installer patch package" and the > install stops. > > It is the original CD that I used a few years ago to install Office 2003, > however the applications have been updated. > > Now what? > > TIA >