This group supports Microsoft fax products designed to integrate with
Outlook.
You'll need to contact Symantec for help.
Good luck with that.
--
Russ Valentine
[MVP-Outlook]
"Nicolas Poirier" <nicoglycerine[ at ]tlb.sympatico.ca> wrote in message
news:I%7gf.694$gK4.84449[ at ]news20.bellglobal.com...
[Quoted Text] >I have a company computer to receive fax with internal modem. Since many
> years now I have the same problem. When I receive some fax, the PC or the
> modem often freeze and worse of all, it don't hang and stay silent until
> someone calls back to tell me that it's impossible to send me a fax. The
> only thing I can do then is to reboot the computer.
>
> Here is the hardware history since now:
> I had a PC with Win98 + USR internal modem working with Symantec Delrina
> WinFax Pro. Symantec software freeze until complete reboot.
> I changed for a Dell PC with a Dell internal modem using Windows XP
> Enterprise Ed. with fax capabilities. PC completely freezes until reset
> (no
> reboot possible).
> Then I changed the internal modem with another USR internal modem. PC
> doesn't freeze completely but a reboot is necessary.
>
> The PC is connected via a powersurge bar with telephone protection. So I
> don't think it's an overvoltage problem.
>
> Could it be some incompatibilities between fax machines that are
> unefficiently trying to exchange datas?
>
> Any sggestions are welcomed
> Thank you
> Nicolas Poirier
>
>
>
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