|
|
Outlook XP has suddenly stopped displaying all contacts fax numbers in the
"select names" window when attempting to "send new message" to a contacts fax
number via the fax console.
I have tried updating windows xp & office; I ran detect and repair and found
nothing; I ran a scan for malicious software but found none; I have confirmed
that the "Fax Mail Transport" account seems to be present and properly
configured; I have checked the "Fax Printer Configuration" properties which
seem to be ok; and I repaired MS office xp installation... all to no avail.
Any ideas would be appreciated.
|
|
State the changes you made just before "suddenly."
State the program that is the default Contacts Manager for your operating
system.
State whether your fax recipients appear as they should in your Outlook
Address Book.
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
[Quoted Text] > Outlook XP has suddenly stopped displaying all contacts fax numbers in the
> "select names" window when attempting to "send new message" to a contacts
> fax
> number via the fax console.
>
> I have tried updating windows xp & office; I ran detect and repair and
> found
> nothing; I ran a scan for malicious software but found none; I have
> confirmed
> that the "Fax Mail Transport" account seems to be present and properly
> configured; I have checked the "Fax Printer Configuration" properties
> which
> seem to be ok; and I repaired MS office xp installation... all to no
> avail.
>
> Any ideas would be appreciated.
|
|
The computer seems to have slowed down a bit over the last several months
since I added a 2nd flat screen monitor on my dual monitor video card.
Sometimes the sysmem or some programs have become unresponsive, which may be
caused in part by simultaneously running too many programs. During the
previous week I had 2 hardware/software installations fail; Power Chute for
my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
installations, removed the hardware, and restored the computer system to it's
previous state.
My default contact manager is outlook xp.
Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
window of all contacts reviewed.
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > State the changes you made just before "suddenly."
> State the program that is the default Contacts Manager for your operating
> system.
> State whether your fax recipients appear as they should in your Outlook
> Address Book.
> --
> Russ Valentine
> [MVP-Outlook]
> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
> > Outlook XP has suddenly stopped displaying all contacts fax numbers in the
> > "select names" window when attempting to "send new message" to a contacts
> > fax
> > number via the fax console.
> >
> > I have tried updating windows xp & office; I ran detect and repair and
> > found
> > nothing; I ran a scan for malicious software but found none; I have
> > confirmed
> > that the "Fax Mail Transport" account seems to be present and properly
> > configured; I have checked the "Fax Printer Configuration" properties
> > which
> > seem to be ok; and I repaired MS office xp installation... all to no
> > avail.
> >
> > Any ideas would be appreciated.
>
>
>
|
|
But I still need you to check how the Outlook Address Book appears, not the
Contacts Folder.
I have a hunch your Outlook Address Book got corrupted with all these
crashes and system restores.
When you examine
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
how many Contact Folders do you see there?
Are all fax numbers missing from the address book in XP fax, or only some?
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
[Quoted Text] > The computer seems to have slowed down a bit over the last several months
> since I added a 2nd flat screen monitor on my dual monitor video card.
> Sometimes the sysmem or some programs have become unresponsive, which may
> be
> caused in part by simultaneously running too many programs. During the
> previous week I had 2 hardware/software installations fail; Power Chute
> for
> my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
> installations, removed the hardware, and restored the computer system to
> it's
> previous state.
>
> My default contact manager is outlook xp.
>
> Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
> window of all contacts reviewed.
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> State the changes you made just before "suddenly."
>> State the program that is the default Contacts Manager for your operating
>> system.
>> State whether your fax recipients appear as they should in your Outlook
>> Address Book.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
>> > Outlook XP has suddenly stopped displaying all contacts fax numbers in
>> > the
>> > "select names" window when attempting to "send new message" to a
>> > contacts
>> > fax
>> > number via the fax console.
>> >
>> > I have tried updating windows xp & office; I ran detect and repair and
>> > found
>> > nothing; I ran a scan for malicious software but found none; I have
>> > confirmed
>> > that the "Fax Mail Transport" account seems to be present and properly
>> > configured; I have checked the "Fax Printer Configuration" properties
>> > which
>> > seem to be ok; and I repaired MS office xp installation... all to no
>> > avail.
>> >
>> > Any ideas would be appreciated.
>>
>>
>>
|
|
Contacts: Personal Folders is the only one listed.
Fax numbers are missing only for those contacts who have email addresses. If
a contact has a fax number and no email then the fax number displays.
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > But I still need you to check how the Outlook Address Book appears, not the
> Contacts Folder.
> I have a hunch your Outlook Address Book got corrupted with all these
> crashes and system restores.
> When you examine
> Tools > E-mail accounts > View or change existing directories or address
> books > Outlook Address Book > Change.
> how many Contact Folders do you see there?
> Are all fax numbers missing from the address book in XP fax, or only some?
> --
> Russ Valentine
> [MVP-Outlook]
> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
> > The computer seems to have slowed down a bit over the last several months
> > since I added a 2nd flat screen monitor on my dual monitor video card.
> > Sometimes the sysmem or some programs have become unresponsive, which may
> > be
> > caused in part by simultaneously running too many programs. During the
> > previous week I had 2 hardware/software installations fail; Power Chute
> > for
> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
> > installations, removed the hardware, and restored the computer system to
> > it's
> > previous state.
> >
> > My default contact manager is outlook xp.
> >
> > Yes the Business Fax and/or Home Fax numbers appear normal in the Contact
> > window of all contacts reviewed.
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> State the changes you made just before "suddenly."
> >> State the program that is the default Contacts Manager for your operating
> >> system.
> >> State whether your fax recipients appear as they should in your Outlook
> >> Address Book.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
> >> > Outlook XP has suddenly stopped displaying all contacts fax numbers in
> >> > the
> >> > "select names" window when attempting to "send new message" to a
> >> > contacts
> >> > fax
> >> > number via the fax console.
> >> >
> >> > I have tried updating windows xp & office; I ran detect and repair and
> >> > found
> >> > nothing; I ran a scan for malicious software but found none; I have
> >> > confirmed
> >> > that the "Fax Mail Transport" account seems to be present and properly
> >> > configured; I have checked the "Fax Printer Configuration" properties
> >> > which
> >> > seem to be ok; and I repaired MS office xp installation... all to no
> >> > avail.
> >> >
> >> > Any ideas would be appreciated.
> >>
> >>
> >>
>
>
>
|
|
Now that is truly inexplicable and inconsistent with how the Outlook Address
Book works.
Please recheck your findings.
State whether these fax numbers ever appeared and whether you are now
referring to the Outlook Address Book or the Address Book you invoke from
the Fax Wizard.
Open a Contact Record whose fax number is failing to appear and verify that
the Contact has a valid, resolved fax number in a fax field.
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
[Quoted Text] > Contacts: Personal Folders is the only one listed.
>
> Fax numbers are missing only for those contacts who have email addresses.
> If
> a contact has a fax number and no email then the fax number displays.
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> But I still need you to check how the Outlook Address Book appears, not
>> the
>> Contacts Folder.
>> I have a hunch your Outlook Address Book got corrupted with all these
>> crashes and system restores.
>> When you examine
>> Tools > E-mail accounts > View or change existing directories or address
>> books > Outlook Address Book > Change.
>> how many Contact Folders do you see there?
>> Are all fax numbers missing from the address book in XP fax, or only
>> some?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
>> > The computer seems to have slowed down a bit over the last several
>> > months
>> > since I added a 2nd flat screen monitor on my dual monitor video card.
>> > Sometimes the sysmem or some programs have become unresponsive, which
>> > may
>> > be
>> > caused in part by simultaneously running too many programs. During the
>> > previous week I had 2 hardware/software installations fail; Power Chute
>> > for
>> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
>> > installations, removed the hardware, and restored the computer system
>> > to
>> > it's
>> > previous state.
>> >
>> > My default contact manager is outlook xp.
>> >
>> > Yes the Business Fax and/or Home Fax numbers appear normal in the
>> > Contact
>> > window of all contacts reviewed.
>> >
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> State the changes you made just before "suddenly."
>> >> State the program that is the default Contacts Manager for your
>> >> operating
>> >> system.
>> >> State whether your fax recipients appear as they should in your
>> >> Outlook
>> >> Address Book.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
>> >> > Outlook XP has suddenly stopped displaying all contacts fax numbers
>> >> > in
>> >> > the
>> >> > "select names" window when attempting to "send new message" to a
>> >> > contacts
>> >> > fax
>> >> > number via the fax console.
>> >> >
>> >> > I have tried updating windows xp & office; I ran detect and repair
>> >> > and
>> >> > found
>> >> > nothing; I ran a scan for malicious software but found none; I have
>> >> > confirmed
>> >> > that the "Fax Mail Transport" account seems to be present and
>> >> > properly
>> >> > configured; I have checked the "Fax Printer Configuration"
>> >> > properties
>> >> > which
>> >> > seem to be ok; and I repaired MS office xp installation... all to no
>> >> > avail.
>> >> >
>> >> > Any ideas would be appreciated.
>> >>
>> >>
>> >>
>>
>>
>>
|
|
I haven't used the fax wizard. I always invoke a fax in the same manner as I
do an email. When a contact is highlighted in outlook, I invoke a new message
to contact and click on "To:" to select the contacts fax number from the
"Select Names" window which displays the outlook address book "contacts".
This is where contacts fax numbers use to appear but don't anymore.
All fax numbers have always appeared and worked with this methood until
recently.
All contact records checked appear correct and as they always have appeared.
No fax number or any other fields appear different.
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > Now that is truly inexplicable and inconsistent with how the Outlook Address
> Book works.
> Please recheck your findings.
> State whether these fax numbers ever appeared and whether you are now
> referring to the Outlook Address Book or the Address Book you invoke from
> the Fax Wizard.
> Open a Contact Record whose fax number is failing to appear and verify that
> the Contact has a valid, resolved fax number in a fax field.
> --
> Russ Valentine
> [MVP-Outlook]
> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
> > Contacts: Personal Folders is the only one listed.
> >
> > Fax numbers are missing only for those contacts who have email addresses.
> > If
> > a contact has a fax number and no email then the fax number displays.
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> But I still need you to check how the Outlook Address Book appears, not
> >> the
> >> Contacts Folder.
> >> I have a hunch your Outlook Address Book got corrupted with all these
> >> crashes and system restores.
> >> When you examine
> >> Tools > E-mail accounts > View or change existing directories or address
> >> books > Outlook Address Book > Change.
> >> how many Contact Folders do you see there?
> >> Are all fax numbers missing from the address book in XP fax, or only
> >> some?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
> >> > The computer seems to have slowed down a bit over the last several
> >> > months
> >> > since I added a 2nd flat screen monitor on my dual monitor video card.
> >> > Sometimes the sysmem or some programs have become unresponsive, which
> >> > may
> >> > be
> >> > caused in part by simultaneously running too many programs. During the
> >> > previous week I had 2 hardware/software installations fail; Power Chute
> >> > for
> >> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned both
> >> > installations, removed the hardware, and restored the computer system
> >> > to
> >> > it's
> >> > previous state.
> >> >
> >> > My default contact manager is outlook xp.
> >> >
> >> > Yes the Business Fax and/or Home Fax numbers appear normal in the
> >> > Contact
> >> > window of all contacts reviewed.
> >> >
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> State the changes you made just before "suddenly."
> >> >> State the program that is the default Contacts Manager for your
> >> >> operating
> >> >> system.
> >> >> State whether your fax recipients appear as they should in your
> >> >> Outlook
> >> >> Address Book.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
> >> >> > Outlook XP has suddenly stopped displaying all contacts fax numbers
> >> >> > in
> >> >> > the
> >> >> > "select names" window when attempting to "send new message" to a
> >> >> > contacts
> >> >> > fax
> >> >> > number via the fax console.
> >> >> >
> >> >> > I have tried updating windows xp & office; I ran detect and repair
> >> >> > and
> >> >> > found
> >> >> > nothing; I ran a scan for malicious software but found none; I have
> >> >> > confirmed
> >> >> > that the "Fax Mail Transport" account seems to be present and
> >> >> > properly
> >> >> > configured; I have checked the "Fax Printer Configuration"
> >> >> > properties
> >> >> > which
> >> >> > seem to be ok; and I repaired MS office xp installation... all to no
> >> >> > avail.
> >> >> >
> >> >> > Any ideas would be appreciated.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
|
|
Why would you do that?
If you've already selected a Contact and used "New Message to Contact" then
there is no reason to invoke the To: button. You have already selected your
recipient address.
Let's just stick to my original question. Tell me what you see in your
Outlook Address Book. Tell me what you changed just before "just recently."
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:F6F03216-830B-43DE-8DAB-91949B04763B[ at ]microsoft.com...
[Quoted Text] >I haven't used the fax wizard. I always invoke a fax in the same manner as
>I
> do an email. When a contact is highlighted in outlook, I invoke a new
> message
> to contact and click on "To:" to select the contacts fax number from the
> "Select Names" window which displays the outlook address book "contacts".
> This is where contacts fax numbers use to appear but don't anymore.
>
> All fax numbers have always appeared and worked with this methood until
> recently.
>
> All contact records checked appear correct and as they always have
> appeared.
> No fax number or any other fields appear different.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Now that is truly inexplicable and inconsistent with how the Outlook
>> Address
>> Book works.
>> Please recheck your findings.
>> State whether these fax numbers ever appeared and whether you are now
>> referring to the Outlook Address Book or the Address Book you invoke from
>> the Fax Wizard.
>> Open a Contact Record whose fax number is failing to appear and verify
>> that
>> the Contact has a valid, resolved fax number in a fax field.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
>> > Contacts: Personal Folders is the only one listed.
>> >
>> > Fax numbers are missing only for those contacts who have email
>> > addresses.
>> > If
>> > a contact has a fax number and no email then the fax number displays.
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> But I still need you to check how the Outlook Address Book appears,
>> >> not
>> >> the
>> >> Contacts Folder.
>> >> I have a hunch your Outlook Address Book got corrupted with all these
>> >> crashes and system restores.
>> >> When you examine
>> >> Tools > E-mail accounts > View or change existing directories or
>> >> address
>> >> books > Outlook Address Book > Change.
>> >> how many Contact Folders do you see there?
>> >> Are all fax numbers missing from the address book in XP fax, or only
>> >> some?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
>> >> > The computer seems to have slowed down a bit over the last several
>> >> > months
>> >> > since I added a 2nd flat screen monitor on my dual monitor video
>> >> > card.
>> >> > Sometimes the sysmem or some programs have become unresponsive,
>> >> > which
>> >> > may
>> >> > be
>> >> > caused in part by simultaneously running too many programs. During
>> >> > the
>> >> > previous week I had 2 hardware/software installations fail; Power
>> >> > Chute
>> >> > for
>> >> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned
>> >> > both
>> >> > installations, removed the hardware, and restored the computer
>> >> > system
>> >> > to
>> >> > it's
>> >> > previous state.
>> >> >
>> >> > My default contact manager is outlook xp.
>> >> >
>> >> > Yes the Business Fax and/or Home Fax numbers appear normal in the
>> >> > Contact
>> >> > window of all contacts reviewed.
>> >> >
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> State the changes you made just before "suddenly."
>> >> >> State the program that is the default Contacts Manager for your
>> >> >> operating
>> >> >> system.
>> >> >> State whether your fax recipients appear as they should in your
>> >> >> Outlook
>> >> >> Address Book.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
>> >> >> > Outlook XP has suddenly stopped displaying all contacts fax
>> >> >> > numbers
>> >> >> > in
>> >> >> > the
>> >> >> > "select names" window when attempting to "send new message" to a
>> >> >> > contacts
>> >> >> > fax
>> >> >> > number via the fax console.
>> >> >> >
>> >> >> > I have tried updating windows xp & office; I ran detect and
>> >> >> > repair
>> >> >> > and
>> >> >> > found
>> >> >> > nothing; I ran a scan for malicious software but found none; I
>> >> >> > have
>> >> >> > confirmed
>> >> >> > that the "Fax Mail Transport" account seems to be present and
>> >> >> > properly
>> >> >> > configured; I have checked the "Fax Printer Configuration"
>> >> >> > properties
>> >> >> > which
>> >> >> > seem to be ok; and I repaired MS office xp installation... all to
>> >> >> > no
>> >> >> > avail.
>> >> >> >
>> >> >> > Any ideas would be appreciated.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
|
|
The reason to invoke to the To: button is to select any other address for a
contact besides the default email address. When I select a contact and use
"new message to contact" outlook defaults to the email address. If I want to
fax I always must invoke to To: button and change the address by selecting
the fax number.
All contacts fax numbers display correctly in their respective contact
folder. Fax numbers appear in the resulting window when I click on the To:
button for contacts with no email address. Fax numbers NO LONGER APPEAR in
the resulting window when I click on the To: button for contacts with email
addresses.
What did I Change?
During the previous week I had 2 hardware/software installations fail; Power
Chute for my UPS, and the driver for an Adaptec Fire wire card. I abandoned
both installations, removed the hardware, and restored the computer system to
it's previous state.
Otherwise windows is set to auto update which happens periodically.
I can't recall any other changes.
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > Why would you do that?
> If you've already selected a Contact and used "New Message to Contact" then
> there is no reason to invoke the To: button. You have already selected your
> recipient address.
> Let's just stick to my original question. Tell me what you see in your
> Outlook Address Book. Tell me what you changed just before "just recently."
> --
> Russ Valentine
> [MVP-Outlook]
> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> news:F6F03216-830B-43DE-8DAB-91949B04763B[ at ]microsoft.com...
> >I haven't used the fax wizard. I always invoke a fax in the same manner as
> >I
> > do an email. When a contact is highlighted in outlook, I invoke a new
> > message
> > to contact and click on "To:" to select the contacts fax number from the
> > "Select Names" window which displays the outlook address book "contacts".
> > This is where contacts fax numbers use to appear but don't anymore.
> >
> > All fax numbers have always appeared and worked with this methood until
> > recently.
> >
> > All contact records checked appear correct and as they always have
> > appeared.
> > No fax number or any other fields appear different.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Now that is truly inexplicable and inconsistent with how the Outlook
> >> Address
> >> Book works.
> >> Please recheck your findings.
> >> State whether these fax numbers ever appeared and whether you are now
> >> referring to the Outlook Address Book or the Address Book you invoke from
> >> the Fax Wizard.
> >> Open a Contact Record whose fax number is failing to appear and verify
> >> that
> >> the Contact has a valid, resolved fax number in a fax field.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
> >> > Contacts: Personal Folders is the only one listed.
> >> >
> >> > Fax numbers are missing only for those contacts who have email
> >> > addresses.
> >> > If
> >> > a contact has a fax number and no email then the fax number displays.
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> But I still need you to check how the Outlook Address Book appears,
> >> >> not
> >> >> the
> >> >> Contacts Folder.
> >> >> I have a hunch your Outlook Address Book got corrupted with all these
> >> >> crashes and system restores.
> >> >> When you examine
> >> >> Tools > E-mail accounts > View or change existing directories or
> >> >> address
> >> >> books > Outlook Address Book > Change.
> >> >> how many Contact Folders do you see there?
> >> >> Are all fax numbers missing from the address book in XP fax, or only
> >> >> some?
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
> >> >> > The computer seems to have slowed down a bit over the last several
> >> >> > months
> >> >> > since I added a 2nd flat screen monitor on my dual monitor video
> >> >> > card.
> >> >> > Sometimes the sysmem or some programs have become unresponsive,
> >> >> > which
> >> >> > may
> >> >> > be
> >> >> > caused in part by simultaneously running too many programs. During
> >> >> > the
> >> >> > previous week I had 2 hardware/software installations fail; Power
> >> >> > Chute
> >> >> > for
> >> >> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned
> >> >> > both
> >> >> > installations, removed the hardware, and restored the computer
> >> >> > system
> >> >> > to
> >> >> > it's
> >> >> > previous state.
> >> >> >
> >> >> > My default contact manager is outlook xp.
> >> >> >
> >> >> > Yes the Business Fax and/or Home Fax numbers appear normal in the
> >> >> > Contact
> >> >> > window of all contacts reviewed.
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> State the changes you made just before "suddenly."
> >> >> >> State the program that is the default Contacts Manager for your
> >> >> >> operating
> >> >> >> system.
> >> >> >> State whether your fax recipients appear as they should in your
> >> >> >> Outlook
> >> >> >> Address Book.
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
> >> >> >> > Outlook XP has suddenly stopped displaying all contacts fax
> >> >> >> > numbers
> >> >> >> > in
> >> >> >> > the
> >> >> >> > "select names" window when attempting to "send new message" to a
> >> >> >> > contacts
> >> >> >> > fax
> >> >> >> > number via the fax console.
> >> >> >> >
> >> >> >> > I have tried updating windows xp & office; I ran detect and
> >> >> >> > repair
> >> >> >> > and
> >> >> >> > found
> >> >> >> > nothing; I ran a scan for malicious software but found none; I
> >> >> >> > have
> >> >> >> > confirmed
> >> >> >> > that the "Fax Mail Transport" account seems to be present and
> >> >> >> > properly
> >> >> >> > configured; I have checked the "Fax Printer Configuration"
> >> >> >> > properties
> >> >> >> > which
> >> >> >> > seem to be ok; and I repaired MS office xp installation... all to
> >> >> >> > no
> >> >> >> > avail.
> >> >> >> >
> >> >> >> > Any ideas would be appreciated.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
|
|
I would start by using Outlook correctly.
New Message to Contact is used to send a message to the default email
address.
Since that's not what you want to do, start a new message and select your
recipient from the Outlook Address Book.
If that doesn't work, post back.
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:91A851CC-8380-4A6A-9767-98BE3A70B6D4[ at ]microsoft.com...
[Quoted Text] > The reason to invoke to the To: button is to select any other address for
> a
> contact besides the default email address. When I select a contact and use
> "new message to contact" outlook defaults to the email address. If I want
> to
> fax I always must invoke to To: button and change the address by selecting
> the fax number.
>
> All contacts fax numbers display correctly in their respective contact
> folder. Fax numbers appear in the resulting window when I click on the To:
> button for contacts with no email address. Fax numbers NO LONGER APPEAR in
> the resulting window when I click on the To: button for contacts with
> email
> addresses.
>
> What did I Change?
>
> During the previous week I had 2 hardware/software installations fail;
> Power
> Chute for my UPS, and the driver for an Adaptec Fire wire card. I
> abandoned
> both installations, removed the hardware, and restored the computer system
> to
> it's previous state.
>
> Otherwise windows is set to auto update which happens periodically.
>
> I can't recall any other changes.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Why would you do that?
>> If you've already selected a Contact and used "New Message to Contact"
>> then
>> there is no reason to invoke the To: button. You have already selected
>> your
>> recipient address.
>> Let's just stick to my original question. Tell me what you see in your
>> Outlook Address Book. Tell me what you changed just before "just
>> recently."
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> news:F6F03216-830B-43DE-8DAB-91949B04763B[ at ]microsoft.com...
>> >I haven't used the fax wizard. I always invoke a fax in the same manner
>> >as
>> >I
>> > do an email. When a contact is highlighted in outlook, I invoke a new
>> > message
>> > to contact and click on "To:" to select the contacts fax number from
>> > the
>> > "Select Names" window which displays the outlook address book
>> > "contacts".
>> > This is where contacts fax numbers use to appear but don't anymore.
>> >
>> > All fax numbers have always appeared and worked with this methood until
>> > recently.
>> >
>> > All contact records checked appear correct and as they always have
>> > appeared.
>> > No fax number or any other fields appear different.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Now that is truly inexplicable and inconsistent with how the Outlook
>> >> Address
>> >> Book works.
>> >> Please recheck your findings.
>> >> State whether these fax numbers ever appeared and whether you are now
>> >> referring to the Outlook Address Book or the Address Book you invoke
>> >> from
>> >> the Fax Wizard.
>> >> Open a Contact Record whose fax number is failing to appear and verify
>> >> that
>> >> the Contact has a valid, resolved fax number in a fax field.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
>> >> > Contacts: Personal Folders is the only one listed.
>> >> >
>> >> > Fax numbers are missing only for those contacts who have email
>> >> > addresses.
>> >> > If
>> >> > a contact has a fax number and no email then the fax number
>> >> > displays.
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> But I still need you to check how the Outlook Address Book appears,
>> >> >> not
>> >> >> the
>> >> >> Contacts Folder.
>> >> >> I have a hunch your Outlook Address Book got corrupted with all
>> >> >> these
>> >> >> crashes and system restores.
>> >> >> When you examine
>> >> >> Tools > E-mail accounts > View or change existing directories or
>> >> >> address
>> >> >> books > Outlook Address Book > Change.
>> >> >> how many Contact Folders do you see there?
>> >> >> Are all fax numbers missing from the address book in XP fax, or
>> >> >> only
>> >> >> some?
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
>> >> >> > The computer seems to have slowed down a bit over the last
>> >> >> > several
>> >> >> > months
>> >> >> > since I added a 2nd flat screen monitor on my dual monitor video
>> >> >> > card.
>> >> >> > Sometimes the sysmem or some programs have become unresponsive,
>> >> >> > which
>> >> >> > may
>> >> >> > be
>> >> >> > caused in part by simultaneously running too many programs.
>> >> >> > During
>> >> >> > the
>> >> >> > previous week I had 2 hardware/software installations fail; Power
>> >> >> > Chute
>> >> >> > for
>> >> >> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned
>> >> >> > both
>> >> >> > installations, removed the hardware, and restored the computer
>> >> >> > system
>> >> >> > to
>> >> >> > it's
>> >> >> > previous state.
>> >> >> >
>> >> >> > My default contact manager is outlook xp.
>> >> >> >
>> >> >> > Yes the Business Fax and/or Home Fax numbers appear normal in the
>> >> >> > Contact
>> >> >> > window of all contacts reviewed.
>> >> >> >
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> State the changes you made just before "suddenly."
>> >> >> >> State the program that is the default Contacts Manager for your
>> >> >> >> operating
>> >> >> >> system.
>> >> >> >> State whether your fax recipients appear as they should in your
>> >> >> >> Outlook
>> >> >> >> Address Book.
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
>> >> >> >> > Outlook XP has suddenly stopped displaying all contacts fax
>> >> >> >> > numbers
>> >> >> >> > in
>> >> >> >> > the
>> >> >> >> > "select names" window when attempting to "send new message" to
>> >> >> >> > a
>> >> >> >> > contacts
>> >> >> >> > fax
>> >> >> >> > number via the fax console.
>> >> >> >> >
>> >> >> >> > I have tried updating windows xp & office; I ran detect and
>> >> >> >> > repair
>> >> >> >> > and
>> >> >> >> > found
>> >> >> >> > nothing; I ran a scan for malicious software but found none; I
>> >> >> >> > have
>> >> >> >> > confirmed
>> >> >> >> > that the "Fax Mail Transport" account seems to be present and
>> >> >> >> > properly
>> >> >> >> > configured; I have checked the "Fax Printer Configuration"
>> >> >> >> > properties
>> >> >> >> > which
>> >> >> >> > seem to be ok; and I repaired MS office xp installation... all
>> >> >> >> > to
>> >> >> >> > no
>> >> >> >> > avail.
>> >> >> >> >
>> >> >> >> > Any ideas would be appreciated.
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
|
|
Whether I invoke a new message from the inbox screen or from the contacts
screen both methods present me with the same "untitled message" window. The
former leaves the To: field blank while the latter populates it with the
default address. Addressing the message from there is identical in both
methods by selecting the To: button and choosing an address from the outlook
address book; contacts.
Is this what you are referring to?
I am confident that both methods work consistantly as evidenced by the
thousand faxes that I have sent over the past couple of years.
What seems to have happened to Outlook is that for whatever reason (perhaps
one of the recent crashes) it is no longer displaying the fax field in the
address book from a contact that also has an email address. Do you know of a
way to "reindex" or "reinitialize" the outlook database?
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > I would start by using Outlook correctly.
> New Message to Contact is used to send a message to the default email
> address.
> Since that's not what you want to do, start a new message and select your
> recipient from the Outlook Address Book.
> If that doesn't work, post back.
> --
> Russ Valentine
> [MVP-Outlook]
> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> news:91A851CC-8380-4A6A-9767-98BE3A70B6D4[ at ]microsoft.com...
> > The reason to invoke to the To: button is to select any other address for
> > a
> > contact besides the default email address. When I select a contact and use
> > "new message to contact" outlook defaults to the email address. If I want
> > to
> > fax I always must invoke to To: button and change the address by selecting
> > the fax number.
> >
> > All contacts fax numbers display correctly in their respective contact
> > folder. Fax numbers appear in the resulting window when I click on the To:
> > button for contacts with no email address. Fax numbers NO LONGER APPEAR in
> > the resulting window when I click on the To: button for contacts with
> > email
> > addresses.
> >
> > What did I Change?
> >
> > During the previous week I had 2 hardware/software installations fail;
> > Power
> > Chute for my UPS, and the driver for an Adaptec Fire wire card. I
> > abandoned
> > both installations, removed the hardware, and restored the computer system
> > to
> > it's previous state.
> >
> > Otherwise windows is set to auto update which happens periodically.
> >
> > I can't recall any other changes.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Why would you do that?
> >> If you've already selected a Contact and used "New Message to Contact"
> >> then
> >> there is no reason to invoke the To: button. You have already selected
> >> your
> >> recipient address.
> >> Let's just stick to my original question. Tell me what you see in your
> >> Outlook Address Book. Tell me what you changed just before "just
> >> recently."
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> news:F6F03216-830B-43DE-8DAB-91949B04763B[ at ]microsoft.com...
> >> >I haven't used the fax wizard. I always invoke a fax in the same manner
> >> >as
> >> >I
> >> > do an email. When a contact is highlighted in outlook, I invoke a new
> >> > message
> >> > to contact and click on "To:" to select the contacts fax number from
> >> > the
> >> > "Select Names" window which displays the outlook address book
> >> > "contacts".
> >> > This is where contacts fax numbers use to appear but don't anymore.
> >> >
> >> > All fax numbers have always appeared and worked with this methood until
> >> > recently.
> >> >
> >> > All contact records checked appear correct and as they always have
> >> > appeared.
> >> > No fax number or any other fields appear different.
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Now that is truly inexplicable and inconsistent with how the Outlook
> >> >> Address
> >> >> Book works.
> >> >> Please recheck your findings.
> >> >> State whether these fax numbers ever appeared and whether you are now
> >> >> referring to the Outlook Address Book or the Address Book you invoke
> >> >> from
> >> >> the Fax Wizard.
> >> >> Open a Contact Record whose fax number is failing to appear and verify
> >> >> that
> >> >> the Contact has a valid, resolved fax number in a fax field.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
> >> >> > Contacts: Personal Folders is the only one listed.
> >> >> >
> >> >> > Fax numbers are missing only for those contacts who have email
> >> >> > addresses.
> >> >> > If
> >> >> > a contact has a fax number and no email then the fax number
> >> >> > displays.
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> But I still need you to check how the Outlook Address Book appears,
> >> >> >> not
> >> >> >> the
> >> >> >> Contacts Folder.
> >> >> >> I have a hunch your Outlook Address Book got corrupted with all
> >> >> >> these
> >> >> >> crashes and system restores.
> >> >> >> When you examine
> >> >> >> Tools > E-mail accounts > View or change existing directories or
> >> >> >> address
> >> >> >> books > Outlook Address Book > Change.
> >> >> >> how many Contact Folders do you see there?
> >> >> >> Are all fax numbers missing from the address book in XP fax, or
> >> >> >> only
> >> >> >> some?
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
> >> >> >> > The computer seems to have slowed down a bit over the last
> >> >> >> > several
> >> >> >> > months
> >> >> >> > since I added a 2nd flat screen monitor on my dual monitor video
> >> >> >> > card.
> >> >> >> > Sometimes the sysmem or some programs have become unresponsive,
> >> >> >> > which
> >> >> >> > may
> >> >> >> > be
> >> >> >> > caused in part by simultaneously running too many programs.
> >> >> >> > During
> >> >> >> > the
> >> >> >> > previous week I had 2 hardware/software installations fail; Power
> >> >> >> > Chute
> >> >> >> > for
> >> >> >> > my UPS, and the driver for an Adaptec Fire wire card. I abandoned
> >> >> >> > both
> >> >> >> > installations, removed the hardware, and restored the computer
> >> >> >> > system
> >> >> >> > to
> >> >> >> > it's
> >> >> >> > previous state.
> >> >> >> >
> >> >> >> > My default contact manager is outlook xp.
> >> >> >> >
> >> >> >> > Yes the Business Fax and/or Home Fax numbers appear normal in the
> >> >> >> > Contact
> >> >> >> > window of all contacts reviewed.
> >> >> >> >
> >> >> >> >
> >> >> >> >
> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >> >
> >> >> >> >> State the changes you made just before "suddenly."
> >> >> >> >> State the program that is the default Contacts Manager for your
> >> >> >> >> operating
> >> >> >> >> system.
> >> >> >> >> State whether your fax recipients appear as they should in your
> >> >> >> >> Outlook
> >> >> >> >> Address Book.
> >> >> >> >> --
> >> >> >> >> Russ Valentine
> >> >> >> >> [MVP-Outlook]
> >> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
> >> >> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
> >> >> >> >> > Outlook XP has suddenly stopped displaying all contacts fax
> >> >> >> >> > numbers
> >> >> >> >> > in
> >> >> >> >> > the
> >> >> >> >> > "select names" window when attempting to "send new message" to
> >> >> >> >> > a
> >> >> >> >> > contacts
> >> >> >> >> > fax
> >> >> >> >> > number via the fax console.
> >> >> >> >> >
> >> >> >> >> > I have tried updating windows xp & office; I ran detect and
> >> >> >> >> > repair
> >> >> >> >> > and
> >> >> >> >> > found
> >> >> >> >> > nothing; I ran a scan for malicious software but found none; I
> >> >> >> >> > have
> >> >> >> >> > confirmed
> >> >> >> >> > that the "Fax Mail Transport" account seems to be present and
> >> >> >> >> > properly
> >> >> >> >> > configured; I have checked the "Fax Printer Configuration"
> >> >> >> >> > properties
> >> >> >> >> > which
> >> >> >> >> > seem to be ok; and I repaired MS office xp installation... all
> >> >> >> >> > to
> >> >> >> >> > no
> >> >> >> >> > avail.
> >> >> >> >> >
> >> >> >> >> > Any ideas would be appreciated.
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
|
|
You're confusing me. So now you're saying that neither method for invoking
the Outlook Address Book includes fax numbers?
If so, remove the Outlook Address Book from the profile. Restart Outlook.
Add it back, making sure your Contacts folder appears there. Restart
Outlook.
--
Russ Valentine
[MVP-Outlook]
"ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
news:F294EC14-DC70-4456-BA5F-FFA0F1866A94[ at ]microsoft.com...
[Quoted Text] > Whether I invoke a new message from the inbox screen or from the contacts
> screen both methods present me with the same "untitled message" window.
> The
> former leaves the To: field blank while the latter populates it with the
> default address. Addressing the message from there is identical in both
> methods by selecting the To: button and choosing an address from the
> outlook
> address book; contacts.
>
> Is this what you are referring to?
>
> I am confident that both methods work consistantly as evidenced by the
> thousand faxes that I have sent over the past couple of years.
>
> What seems to have happened to Outlook is that for whatever reason
> (perhaps
> one of the recent crashes) it is no longer displaying the fax field in the
> address book from a contact that also has an email address. Do you know of
> a
> way to "reindex" or "reinitialize" the outlook database?
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I would start by using Outlook correctly.
>> New Message to Contact is used to send a message to the default email
>> address.
>> Since that's not what you want to do, start a new message and select your
>> recipient from the Outlook Address Book.
>> If that doesn't work, post back.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> news:91A851CC-8380-4A6A-9767-98BE3A70B6D4[ at ]microsoft.com...
>> > The reason to invoke to the To: button is to select any other address
>> > for
>> > a
>> > contact besides the default email address. When I select a contact and
>> > use
>> > "new message to contact" outlook defaults to the email address. If I
>> > want
>> > to
>> > fax I always must invoke to To: button and change the address by
>> > selecting
>> > the fax number.
>> >
>> > All contacts fax numbers display correctly in their respective contact
>> > folder. Fax numbers appear in the resulting window when I click on the
>> > To:
>> > button for contacts with no email address. Fax numbers NO LONGER APPEAR
>> > in
>> > the resulting window when I click on the To: button for contacts with
>> > email
>> > addresses.
>> >
>> > What did I Change?
>> >
>> > During the previous week I had 2 hardware/software installations fail;
>> > Power
>> > Chute for my UPS, and the driver for an Adaptec Fire wire card. I
>> > abandoned
>> > both installations, removed the hardware, and restored the computer
>> > system
>> > to
>> > it's previous state.
>> >
>> > Otherwise windows is set to auto update which happens periodically.
>> >
>> > I can't recall any other changes.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Why would you do that?
>> >> If you've already selected a Contact and used "New Message to Contact"
>> >> then
>> >> there is no reason to invoke the To: button. You have already selected
>> >> your
>> >> recipient address.
>> >> Let's just stick to my original question. Tell me what you see in your
>> >> Outlook Address Book. Tell me what you changed just before "just
>> >> recently."
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> news:F6F03216-830B-43DE-8DAB-91949B04763B[ at ]microsoft.com...
>> >> >I haven't used the fax wizard. I always invoke a fax in the same
>> >> >manner
>> >> >as
>> >> >I
>> >> > do an email. When a contact is highlighted in outlook, I invoke a
>> >> > new
>> >> > message
>> >> > to contact and click on "To:" to select the contacts fax number from
>> >> > the
>> >> > "Select Names" window which displays the outlook address book
>> >> > "contacts".
>> >> > This is where contacts fax numbers use to appear but don't anymore.
>> >> >
>> >> > All fax numbers have always appeared and worked with this methood
>> >> > until
>> >> > recently.
>> >> >
>> >> > All contact records checked appear correct and as they always have
>> >> > appeared.
>> >> > No fax number or any other fields appear different.
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Now that is truly inexplicable and inconsistent with how the
>> >> >> Outlook
>> >> >> Address
>> >> >> Book works.
>> >> >> Please recheck your findings.
>> >> >> State whether these fax numbers ever appeared and whether you are
>> >> >> now
>> >> >> referring to the Outlook Address Book or the Address Book you
>> >> >> invoke
>> >> >> from
>> >> >> the Fax Wizard.
>> >> >> Open a Contact Record whose fax number is failing to appear and
>> >> >> verify
>> >> >> that
>> >> >> the Contact has a valid, resolved fax number in a fax field.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> news:F67D6699-FD97-47DD-81F0-683E039E20B3[ at ]microsoft.com...
>> >> >> > Contacts: Personal Folders is the only one listed.
>> >> >> >
>> >> >> > Fax numbers are missing only for those contacts who have email
>> >> >> > addresses.
>> >> >> > If
>> >> >> > a contact has a fax number and no email then the fax number
>> >> >> > displays.
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> But I still need you to check how the Outlook Address Book
>> >> >> >> appears,
>> >> >> >> not
>> >> >> >> the
>> >> >> >> Contacts Folder.
>> >> >> >> I have a hunch your Outlook Address Book got corrupted with all
>> >> >> >> these
>> >> >> >> crashes and system restores.
>> >> >> >> When you examine
>> >> >> >> Tools > E-mail accounts > View or change existing directories or
>> >> >> >> address
>> >> >> >> books > Outlook Address Book > Change.
>> >> >> >> how many Contact Folders do you see there?
>> >> >> >> Are all fax numbers missing from the address book in XP fax, or
>> >> >> >> only
>> >> >> >> some?
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> >> news:F32E5059-D2C2-46A9-96EC-90B87BAE4B58[ at ]microsoft.com...
>> >> >> >> > The computer seems to have slowed down a bit over the last
>> >> >> >> > several
>> >> >> >> > months
>> >> >> >> > since I added a 2nd flat screen monitor on my dual monitor
>> >> >> >> > video
>> >> >> >> > card.
>> >> >> >> > Sometimes the sysmem or some programs have become
>> >> >> >> > unresponsive,
>> >> >> >> > which
>> >> >> >> > may
>> >> >> >> > be
>> >> >> >> > caused in part by simultaneously running too many programs.
>> >> >> >> > During
>> >> >> >> > the
>> >> >> >> > previous week I had 2 hardware/software installations fail;
>> >> >> >> > Power
>> >> >> >> > Chute
>> >> >> >> > for
>> >> >> >> > my UPS, and the driver for an Adaptec Fire wire card. I
>> >> >> >> > abandoned
>> >> >> >> > both
>> >> >> >> > installations, removed the hardware, and restored the computer
>> >> >> >> > system
>> >> >> >> > to
>> >> >> >> > it's
>> >> >> >> > previous state.
>> >> >> >> >
>> >> >> >> > My default contact manager is outlook xp.
>> >> >> >> >
>> >> >> >> > Yes the Business Fax and/or Home Fax numbers appear normal in
>> >> >> >> > the
>> >> >> >> > Contact
>> >> >> >> > window of all contacts reviewed.
>> >> >> >> >
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >> >
>> >> >> >> >> State the changes you made just before "suddenly."
>> >> >> >> >> State the program that is the default Contacts Manager for
>> >> >> >> >> your
>> >> >> >> >> operating
>> >> >> >> >> system.
>> >> >> >> >> State whether your fax recipients appear as they should in
>> >> >> >> >> your
>> >> >> >> >> Outlook
>> >> >> >> >> Address Book.
>> >> >> >> >> --
>> >> >> >> >> Russ Valentine
>> >> >> >> >> [MVP-Outlook]
>> >> >> >> >> "ctc" <ctc[ at ]discussions.microsoft.com> wrote in message
>> >> >> >> >> news:9D5E303E-FA22-4841-ABDE-ECEDF9FA6757[ at ]microsoft.com...
>> >> >> >> >> > Outlook XP has suddenly stopped displaying all contacts fax
>> >> >> >> >> > numbers
>> >> >> >> >> > in
>> >> >> >> >> > the
>> >> >> >> >> > "select names" window when attempting to "send new message"
>> >> >> >> >> > to
>> >> >> >> >> > a
>> >> >> >> >> > contacts
>> >> >> >> >> > fax
>> >> >> >> >> > number via the fax console.
>> >> >> >> >> >
>> >> >> >> >> > I have tried updating windows xp & office; I ran detect and
>> >> >> >> >> > repair
>> >> >> >> >> > and
>> >> >> >> >> > found
>> >> >> >> >> > nothing; I ran a scan for malicious software but found
>> >> >> >> >> > none; I
>> >> >> >> >> > have
>> >> >> >> >> > confirmed
>> >> >> >> >> > that the "Fax Mail Transport" account seems to be present
>> >> >> >> >> > and
>> >> >> >> >> > properly
>> >> >> >> >> > configured; I have checked the "Fax Printer Configuration"
>> >> >> >> >> > properties
>> >> >> >> >> > which
>> >> >> >> >> > seem to be ok; and I repaired MS office xp installation...
>> >> >> >> >> > all
>> >> >> >> >> > to
>> >> >> >> >> > no
>> >> >> >> >> > avail.
>> >> >> >> >> >
>> >> >> >> >> > Any ideas would be appreciated.
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
|
|
|