Word documents are slow to open after retiring Template server "GeorgeJetson" <nigel.bowen[ at ]adi-limited.com> 4/26/2006 4:30:47 AM After retiring a Server containing our Word Templates our Word document take 5 - 10 minutes to open. I originally tried a script to change the template path, but this didn't work as I have discovered that the Path to the workgroup templates is via a mapped drive and is correctly pointing to the new server. I have verified this in the header of the document (opening it in notepad). Something else in each document is trying to access the old server. This can be verified by bring the old server back online. The documents open immediately. I can fix this by copying the contents of the documents into a new file and saving this over the old one. I know that I can try to hack the DNS & WINS to redirect the calls to the old server to the new one, but this isn't a fix, but rather a short term hack. We are currently using Office97 and moving to Office2003. Both versions experience the same issue. Has anyone any ideas to resolve this?

Re: Word documents are slow to open after retiring Template server "Andra" <andraatlatnetdotlv> 4/26/2006 3:08:16 PM Tools > Templates and Add-Ins...>Document template even if it shows right, attach anew for each document... GeorgeJetson wrote [Quoted Text] > After retiring a Server containing our Word Templates our Word document > take 5 - 10 minutes to open. > > I originally tried a script to change the template path, but this > didn't work as I have discovered that the > Path to the workgroup templates is via a mapped drive and is correctly > pointing to the new server. I have verified this in the header of the > document (opening it in notepad). > > Something else in each document is trying to access the old server. > > This can be verified by bring the old server back online. The > documents open immediately. > > I can fix this by copying the contents of the documents into a new file > and saving this over the old one. > > I know that I can try to hack the DNS & WINS to redirect the calls to > the old server to the new one, but this isn't a fix, but rather a > short term hack. > > We are currently using Office97 and moving to Office2003. Both > versions experience the same issue. > > Has anyone any ideas to resolve this?

Re: Word documents are slow to open after retiring Template server "Charles Kenyon" <wordfaq[ at ]nospam.addbalance.com> 4/26/2006 7:17:53 PM See http://support.microsoft.com/?kbid=830561 "Documents that have attached templates take a long time to open in Word 2002 and in Word 2003". Note, all documents have attached templates. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "GeorgeJetson" <nigel.bowen[ at ]adi-limited.com> wrote in message news:1146025847.641343.6160[ at ]t31g2000cwb.googlegroups.com... [Quoted Text] > After retiring a Server containing our Word Templates our Word document > take 5 - 10 minutes to open. > > I originally tried a script to change the template path, but this > didn't work as I have discovered that the > Path to the workgroup templates is via a mapped drive and is correctly > pointing to the new server. I have verified this in the header of the > document (opening it in notepad). > > Something else in each document is trying to access the old server. > > This can be verified by bring the old server back online. The > documents open immediately. > > I can fix this by copying the contents of the documents into a new file > and saving this over the old one. > > I know that I can try to hack the DNS & WINS to redirect the calls to > the old server to the new one, but this isn't a fix, but rather a > short term hack. > > We are currently using Office97 and moving to Office2003. Both > versions experience the same issue. > > Has anyone any ideas to resolve this? >