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i would really like to convert to bcm but act seems to have a compelling feature that bcm doesn't - in act, you can simply scroll down the notes for any record and read them in real time whereas, in bcm, it seems you can only view the titles of different notes, logs, etc. and have to open each one in order to read it. am i missing here? also, is there a way, as there is in act, to easily print out the text of all the notes, logs etc. associated with any one record?
any help here would be most appreciated. thanks!
jpkgo
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BCM follows the Outlook Journal folder model of having each history item be its own separate file with an identified subject line. As a former ACT user myself I can't say whether it is better or not but it is different and it all depends upon your preferences and how wed you are to them.
To answer your second question go to the tool bar on top and click on Business Tools>Reports>Business Contacts>Business Contact History>Select the Contact. This will generate a multi page report print out of everything you have done that is linked to that contact. You can do this same thing for individual Accounts and Opportunities.
-THP
jpkgo wrote:
[Quoted Text] > i would really like to convert to bcm but act seems to have a compelling >feature that bcm doesn't - in act, you can simply scroll down the notes for >any record and read them in real time whereas, in bcm, it seems you can only >view the titles of different notes, logs, etc. and have to open each one in >order to read it. am i missing here? also, is there a way, as there is in >act, to easily print out the text of all the notes, logs etc. associated with >any one record? > > any help here would be most appreciated. thanks! > >jpkgo
-- Message posted via http://www.officekb.com
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I enjoy using BCM, although it is not without fault.
Once all the linking is done between contacts, calendar, notes, email, etc, you can view each contact with it's links below, ("Expanded") in the Journal area of Outlook, "Business History in Business Contact Manager".
Also, you can set the View to "Auto Preview" which gives a sample of whats inside each link. What you actually see is noted below: Email - Subject, Created/Due, From, To, Cc Appointment/Meeting - Subject, Created/Due, Start Time, End Time, Location Note - Subject, Created/Due, Comments (first 7 lines) Other item types are probably similar, but these are all I use. And, of course you can "Customize Current View" collumn headers
I was curious, so I printed a test page in this Journal area. It printed exactly what I saw on screen ... a list of every contact, expanded with every link, and the auto preview information for each linked item.
Hope this clarifies what BCM can do. There may be more, but this is my experience. ZILLA -- The world is like a book, and those that never leave home read but one page. St. Augustine of Hippo (354-430)
"jpkgo" wrote:
[Quoted Text] > i would really like to convert to bcm but act seems to have a compelling > feature that bcm doesn't - in act, you can simply scroll down the notes for > any record and read them in real time whereas, in bcm, it seems you can only > view the titles of different notes, logs, etc. and have to open each one in > order to read it. am i missing here? also, is there a way, as there is in > act, to easily print out the text of all the notes, logs etc. associated with > any one record? > > any help here would be most appreciated. thanks! > > jpkgo > > >
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Some features described in this thread appear not to work, at least in my experience in running with a 2007 release. It would be great to somehow report, view, or printout a field having more than 96 characters of text. This is the apparent limitation on size of user defined fields in BCM - and it is simply not enough characters for me to describe what I need to describe and include in a report, view, or printout.
In my experience, the ability to print what is on the preview (as described below) fails in Outlook 2007. The ability to preview at all is not a feature in Outlook + BCM 2007, at least within the Communication History in Business Contact Manager.
"ZILLA" wrote:
[Quoted Text] > I enjoy using BCM, although it is not without fault. > > Once all the linking is done between contacts, calendar, notes, email, etc, > you can view each contact with it's links below, ("Expanded") in the Journal > area of Outlook, "Business History in Business Contact Manager". > > Also, you can set the View to "Auto Preview" which gives a sample of whats > inside each link. What you actually see is noted below: > Email - Subject, Created/Due, From, To, Cc > Appointment/Meeting - Subject, Created/Due, Start Time, End Time, Location > Note - Subject, Created/Due, Comments (first 7 lines) > Other item types are probably similar, but these are all I use. > And, of course you can "Customize Current View" collumn headers > > I was curious, so I printed a test page in this Journal area. It printed > exactly what I saw on screen ... a list of every contact, expanded with every > link, and the auto preview information for each linked item. > > Hope this clarifies what BCM can do. There may be more, but this is my > experience. > ZILLA > -- > The world is like a book, and those that never leave home read but one page. > St. Augustine of Hippo (354-430) > > > "jpkgo" wrote: > > > i would really like to convert to bcm but act seems to have a compelling > > feature that bcm doesn't - in act, you can simply scroll down the notes for > > any record and read them in real time whereas, in bcm, it seems you can only > > view the titles of different notes, logs, etc. and have to open each one in > > order to read it. am i missing here? also, is there a way, as there is in > > act, to easily print out the text of all the notes, logs etc. associated with > > any one record? > > > > any help here would be most appreciated. thanks! > > > > jpkgo > > > > > >
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