Group:  Microsoft Word ยป microsoft.public.word.setup.networking
Thread: One particular user: Word hangs when starting to type...

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One particular user: Word hangs when starting to type...
"Rod Janson" <rodney[ at ]janson.net> 2/12/2006 5:15:45 PM
Hi,

Office XP, network with 50 clients, everything works fine but for one user
there is a problem:

When she starts Word and start typing on a new document word hangs
immediately using 100% CPU cycles.

I have erased all word settings in HKEY_CUREENT_USER but the problem
persists. When any other user uses the same computer, Word works fine.
When this particular user starts Word on another computer, the same problem
occurs.

Thanks a lot for tips on what's going on and how to remedy it.

Rod


Re: One particular user: Word hangs when starting to type...
"Doug Robbins - Word MVP" <dkr[ at ]REMOVETHISmvps.org> 2/12/2006 6:30:25 PM
Answered in the other newsgroup to which you posted this. Check that users
Normal.dot template.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"Rod Janson" <rodney[ at ]janson.net> wrote in message
news:e8DA9f$LGHA.1124[ at ]TK2MSFTNGP10.phx.gbl...
[Quoted Text]
> Hi,
>
> Office XP, network with 50 clients, everything works fine but for one user
> there is a problem:
>
> When she starts Word and start typing on a new document word hangs
> immediately using 100% CPU cycles.
>
> I have erased all word settings in HKEY_CUREENT_USER but the problem
> persists. When any other user uses the same computer, Word works fine.
> When this particular user starts Word on another computer, the same
> problem occurs.
>
> Thanks a lot for tips on what's going on and how to remedy it.
>
> Rod
>


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