Audio 'White Noise' during a video call Dave 07.07.2007 12:52:01 When I am on a video call both ends get 'white noise' through. It doesn't happen all the time but we can be talking and then this will happen. We start the call, have part of a conversation, and then without touching anything this noise starts. Both ends get it at the same time. There is no set time for how long it occurs. It can be any time (currently have timed different occurances at 15 seconds to 3 minutes) It is not feed back or any such. Anyone else finding this and got a work around?

Re: Audio 'White Noise' during a video call "Jennifer Burgin [Windows Live MVP]" <btjen[ at ]mvps.org> 07.07.2007 13:51:19 Hi Dave, Are you talking about a screeching sounds when you refer to "white noise" or hissing/air noise? What I try to do to minimize any screeching noises is to keep the audio microphone as far away from my computer's speakers as possible. Also, keeping the microphone away from air drafts, fans or any kind of air circulating device can minimize hissing/air noises in the background. There's a chance a slower Internet connection between both users can cause weird noises to creep through the IM conversation. -- Jennifer Burgin (GT: Miss Cabernet) Microsoft MVP, Windows Live www.jenniferburgin.com "Dave" <Dave[ at ]discussions.microsoft.com> wrote in message news:00A79A03-E53D-483E-A02A-E3A82CF8B5F8[ at ]microsoft.com... [Quoted Text] > When I am on a video call both ends get 'white noise' through. It doesn't > happen all the time but we can be talking and then this will happen. We > start > the call, have part of a conversation, and then without touching anything > this noise starts. > Both ends get it at the same time. > There is no set time for how long it occurs. It can be any time (currently > have timed different occurances at 15 seconds to 3 minutes) > > It is not feed back or any such. > > Anyone else finding this and got a work around? >

Re: Audio 'White Noise' during a video call "Jonathan Kay [MVP]" <msnewsreplies[ at ]jonathankay.com> 08.07.2007 02:54:36 Greetings Dave, This can happen when bandwidth starts to get limited or decreased. The codec will try to adjust and each time you'll get this sound. If you're in an environment where the available bandwidth is consistently changing, you'll see this regularly. -- Jonathan Kay Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2007 Jonathan Kay. You *must* contact me for redistribution rights. -- "Dave" <Dave[ at ]discussions.microsoft.com> wrote in message news:00A79A03-E53D-483E-A02A-E3A82CF8B5F8[ at ]microsoft.com... [Quoted Text] > When I am on a video call both ends get 'white noise' through. It doesn't > happen all the time but we can be talking and then this will happen. We start > the call, have part of a conversation, and then without touching anything > this noise starts. > Both ends get it at the same time. > There is no set time for how long it occurs. It can be any time (currently > have timed different occurances at 15 seconds to 3 minutes) > > It is not feed back or any such. > > Anyone else finding this and got a work around? >

Re: Audio 'White Noise' during a video call Nangy 09.07.2007 19:18:04 Hi there, i've the same problem when connecting to friends above, nice to read the aknowledgement of Jonathan, but that doesn't help us any further!! is there a way to work around this?? thanks

Re: Audio 'White Noise' during a video call Chris P 12.07.2007 18:16:04 I also frequently get this problem. My girlfriend lives in the US and I live in London, so we use Messenger to have video conversations every day. The noise (which is very annoying) will interrupt our conversations anywhere from 2 seconds to 3 minutes into a conversation. If you can bear it out, it sometimes goes away (cuts out), but it's easier to just end the conversation and start over. When this happens 30 time during a conversation it can be pretty frustrating. Any help would be GREATLY appreciated. btw, i've also experienced this problem using othe voip applications and through different computers. "Nangy" wrote: [Quoted Text] > Hi there, > > i've the same problem when connecting to friends above, nice to read the > aknowledgement of Jonathan, but that doesn't help us any further!! is there > a way to work around this?? > > thanks

Re: Audio 'White Noise' during a video call Dave 12.07.2007 19:32:01 Glad it isn't just me then :D It's not due to feedback from the speakers or fans through the mic as that was a problem we were having at one point but have got around that. It sounds quite reasonable for the bandwidth problem but you would expect some degradation in the video. The visual 'freezes' for a short while, buffering?, and then contiues but not at the same time as the skreech. Sounds about the same as what Nangy and Chris are experiencing and it is most annoying when talking to family and you can see them and have to finish your conversation either with sign language or typing:) Thanks for the replies "Chris P" wrote: [Quoted Text] > I also frequently get this problem. My girlfriend lives in the US and I live > in London, so we use Messenger to have video conversations every day. The > noise (which is very annoying) will interrupt our conversations anywhere from > 2 seconds to 3 minutes into a conversation. If you can bear it out, it > sometimes goes away (cuts out), but it's easier to just end the conversation > and start over. When this happens 30 time during a conversation it can be > pretty frustrating. > > Any help would be GREATLY appreciated. > > btw, i've also experienced this problem using othe voip applications and > through different computers. > > > > "Nangy" wrote: > > > Hi there, > > > > i've the same problem when connecting to friends above, nice to read the > > aknowledgement of Jonathan, but that doesn't help us any further!! is there > > a way to work around this?? > > > > thanks