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Thread: Missing 1 HDD and 1 DVDrom, not in device manager

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Missing 1 HDD and 1 DVDrom, not in device manager
Stevie V 12.07.2007 17:04:02
I installed x64 on a secondary hard drive last night and now I cant see one
of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
motherboard and have them installed, all the devices in Device Manager are
now working properly.
Both missing drives ARE detected by the BIOS and on POST.
Both missing drives ARE visible when I boot XPx32 from the primary drive.
Both missing drives are NOT listed in device manager or "Disk Management"
utility.
The 3rd (missing) HDD is attached to the embedded 3rd party Promise IDE/RAID
controller as a Stand-alone drive and is detected in BIOS, on POST and in
XPx32. The x64 drivers for the promise controller are installed, and device
manager tells me they are working properly.
Can anyone help me gain use of these two rogue drives in XPx64?
Thanks
Re: Missing 1 HDD and 1 DVDrom, not in device manager
"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> 12.07.2007 19:02:34
What controller are the missing drives connected to? Is the controller
visible in Device manager?

The issue with Promise contollers is that RAID works OK, but standalone
devices may not work. It's a problem with the drivers.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
news:06215732-C998-4367-9422-55EA9F70C259[ at ]microsoft.com...
[Quoted Text]
>I installed x64 on a secondary hard drive last night and now I cant see one
> of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> motherboard and have them installed, all the devices in Device Manager are
> now working properly.
> Both missing drives ARE detected by the BIOS and on POST.
> Both missing drives ARE visible when I boot XPx32 from the primary drive.
> Both missing drives are NOT listed in device manager or "Disk Management"
> utility.
> The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> IDE/RAID
> controller as a Stand-alone drive and is detected in BIOS, on POST and in
> XPx32. The x64 drivers for the promise controller are installed, and
> device
> manager tells me they are working properly.
> Can anyone help me gain use of these two rogue drives in XPx64?
> Thanks

Re: Missing 1 HDD and 1 DVDrom, not in device manager
"John Barnes" <jbarnes[ at ]email.net> 12.07.2007 22:55:35
I would also check in Computer Management/Disk Management to see if they are
there and not assigned a drive letter.


"Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
news:06215732-C998-4367-9422-55EA9F70C259[ at ]microsoft.com...
[Quoted Text]
>I installed x64 on a secondary hard drive last night and now I cant see one
> of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> motherboard and have them installed, all the devices in Device Manager are
> now working properly.
> Both missing drives ARE detected by the BIOS and on POST.
> Both missing drives ARE visible when I boot XPx32 from the primary drive.
> Both missing drives are NOT listed in device manager or "Disk Management"
> utility.
> The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> IDE/RAID
> controller as a Stand-alone drive and is detected in BIOS, on POST and in
> XPx32. The x64 drivers for the promise controller are installed, and
> device
> manager tells me they are working properly.
> Can anyone help me gain use of these two rogue drives in XPx64?
> Thanks

Re: Missing 1 HDD and 1 DVDrom, not in device manager
Stevie V 12.07.2007 23:48:01
The DVD is on Secondary IDE and the HDD is on the Promise IDE (my board has 3
IDE ports).
I had no problems installing the HDD on the Promise IDE in XP-32, just had
to enable it in the BIOS and it was pretty much plug and play.

"Charlie Russel - MVP" wrote:

[Quoted Text]
> What controller are the missing drives connected to? Is the controller
> visible in Device manager?
>
> The issue with Promise contollers is that RAID works OK, but standalone
> devices may not work. It's a problem with the drivers.
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
> news:06215732-C998-4367-9422-55EA9F70C259[ at ]microsoft.com...
> >I installed x64 on a secondary hard drive last night and now I cant see one
> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> > motherboard and have them installed, all the devices in Device Manager are
> > now working properly.
> > Both missing drives ARE detected by the BIOS and on POST.
> > Both missing drives ARE visible when I boot XPx32 from the primary drive.
> > Both missing drives are NOT listed in device manager or "Disk Management"
> > utility.
> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> > IDE/RAID
> > controller as a Stand-alone drive and is detected in BIOS, on POST and in
> > XPx32. The x64 drivers for the promise controller are installed, and
> > device
> > manager tells me they are working properly.
> > Can anyone help me gain use of these two rogue drives in XPx64?
> > Thanks
>
Re: Missing 1 HDD and 1 DVDrom, not in device manager
Stevie V 12.07.2007 23:54:03
I wish it was that easy...
Thanks.

"John Barnes" wrote:

[Quoted Text]
> I would also check in Computer Management/Disk Management to see if they are
> there and not assigned a drive letter.
>
>
> "Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
> news:06215732-C998-4367-9422-55EA9F70C259[ at ]microsoft.com...
> >I installed x64 on a secondary hard drive last night and now I cant see one
> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
> > motherboard and have them installed, all the devices in Device Manager are
> > now working properly.
> > Both missing drives ARE detected by the BIOS and on POST.
> > Both missing drives ARE visible when I boot XPx32 from the primary drive.
> > Both missing drives are NOT listed in device manager or "Disk Management"
> > utility.
> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
> > IDE/RAID
> > controller as a Stand-alone drive and is detected in BIOS, on POST and in
> > XPx32. The x64 drivers for the promise controller are installed, and
> > device
> > manager tells me they are working properly.
> > Can anyone help me gain use of these two rogue drives in XPx64?
> > Thanks
>
>
Re: Missing 1 HDD and 1 DVDrom, not in device manager
"Charlie Russel - MVP" <charlie[ at ]mvKILLALLSPAMMERSps.org> 13.07.2007 22:14:17
Drivers for 32-bit are not the same as on 64-bit. I strongly suspect you're
going to need to contact Promise or your mobo mfg for updated drivers.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
news:CF62A917-0CF2-4F7C-B4E7-9CA5E5E56DEF[ at ]microsoft.com...
[Quoted Text]
> The DVD is on Secondary IDE and the HDD is on the Promise IDE (my board
> has 3
> IDE ports).
> I had no problems installing the HDD on the Promise IDE in XP-32, just had
> to enable it in the BIOS and it was pretty much plug and play.
>
> "Charlie Russel - MVP" wrote:
>
>> What controller are the missing drives connected to? Is the controller
>> visible in Device manager?
>>
>> The issue with Promise contollers is that RAID works OK, but standalone
>> devices may not work. It's a problem with the drivers.
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>> http://mvp.support.microsoft.com/profile/charlie.russel
>>
>>
>> "Stevie V" <StevieV[ at ]discussions.microsoft.com> wrote in message
>> news:06215732-C998-4367-9422-55EA9F70C259[ at ]microsoft.com...
>> >I installed x64 on a secondary hard drive last night and now I cant see
>> >one
>> > of my 3 HDDs and one of my DVD drives. I found all x64 drivers for my
>> > motherboard and have them installed, all the devices in Device Manager
>> > are
>> > now working properly.
>> > Both missing drives ARE detected by the BIOS and on POST.
>> > Both missing drives ARE visible when I boot XPx32 from the primary
>> > drive.
>> > Both missing drives are NOT listed in device manager or "Disk
>> > Management"
>> > utility.
>> > The 3rd (missing) HDD is attached to the embedded 3rd party Promise
>> > IDE/RAID
>> > controller as a Stand-alone drive and is detected in BIOS, on POST and
>> > in
>> > XPx32. The x64 drivers for the promise controller are installed, and
>> > device
>> > manager tells me they are working properly.
>> > Can anyone help me gain use of these two rogue drives in XPx64?
>> > Thanks
>>

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