crashed computer BaltimoreJack 30.04.2007 18:18:01 I was wondering if someone could help me. My name is Jacob. My email is bscreen613[ at ]juno.com. Is this a virus? What can I do to rectify the situation? When i turn on my computer i see the windows xp screen the the screen goes black then blue with the following message: we apologize for the inconvenience but windows didn't start successfully. A recent hardware or software change might have caused this stop: c0000218 {registry file failure} the registry cannot load the hive (file): \systemRoot\system32\config\SOFTWARE or its log or alternate.

Re: crashed computer "Shenan Stanley" <newshelper[ at ]gmail.com> 06.05.2007 18:39:40 BaltimoreJack wrote: [Quoted Text] > I was wondering if someone could help me. My name is Jacob. My > email is bscreen613[ at ]juno.com. > > Is this a virus? What can I do to rectify the situation? > > When i turn on my computer i see the windows xp screen the the > screen goes black then blue with the following message: > > we apologize for the inconvenience but windows didn't start > successfully. A recent hardware or software change might have > caused this > > stop: c0000218 {registry file failure} > > the registry cannot load the hive (file): > > \systemRoot\system32\config\SOFTWARE or its log or alternate. Could have been a virus. Could have been a bad sector on the hard disk drive. Could be bad memory. Could be bad luck. How to Perform a Windows XP Repair Install http://www.michaelstevenstech.com/XPrepairinstall.htm How to perform an in-place upgrade (reinstallation) of Windows XP http://support.microsoft.com/kb/315341 -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html