An 'access denied' message usually means you don't have administrator
permissions. After you have type 'cmd' into the search box on the start menu
'right' click on the command prompt and select the 'run as administrator'
option and the solution again.
The whole idea is to delete the registry key, so when asked Yes/No you would
have to type Yes, so you haven't done anything wrong it just seems like a
permissions problem.
--
John Barnett MVP
Associate Expert
Windows - Shell/User
Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
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"tmar" <tmar[ at ]discussions.microsoft.com> wrote in message
news:57CEBE15-24AD-4D5C-B199-46F3C0DCA7B8[ at ]microsoft.com...
[Quoted Text] >I tried it and when it repeated what I had written and asked Yes/No? I >typed > Yes and it said access denied. Did I do something wrong or what, thanks > for > your help. > > > "John Barnett MVP" wrote: > >> Try this fix: >> >> http://support.microsoft.com/kb/KB931712>> >> >> -- >> John Barnett MVP >> Associate Expert >> Windows - Shell/User >> >> Web: http://xphelpandsupport.mvps.org>> Web: http://vistasupport.mvps.org>> >> The information in this mail/post is supplied "as is". No warranty of any >> kind, either expressed or implied, is made in relation to the accuracy, >> reliability or content of this mail/post. The Author shall not be liable >> for >> any direct, indirect, incidental or consequential damages arising out of >> the >> use of, or inability to use, information or opinions expressed in this >> mail/post.. >> >> >> "tmar" <tmar[ at ]discussions.microsoft.com> wrote in message >> news:31F3D4C8-798E-4FD7-B2C0-CECDC8246A89[ at ]microsoft.com... >> >I am running Vista HP, I can not update. System says it can not check >> >for >> > updates and gives code 80073712. >> >>
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