Blue Screen way too often PlowKing 12.07.2007 23:44:00 I have seen many posts on the BSOD but I haven't seen any reference to the same error messages I'm getting. To preface I have a Gateway laptop preloaded with Vista Home Premium AMD Turion 64 X 2 Mobile Tech, 512KB X 2 L2 cache, 1.6GHz, 1024MB DDR2 memory, wireless card and if anything is necessary I can add to it. I get a BSOD at least 2X's a week. I have tried to update everything, everything is up to date it says. I have tried to update drivers, nothing needs updating. So here is the error message I get. Hopefully someone can help me, or direct me to help. I am not paying Microsoft to help me troubleshoot this problem. Here goes... Problem: Blue Screen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 BC Code: D1 BCP1: 00003885 BCP2: 00000002 BCP3: 00000000 OSVersion: 6_0_6000 Service Pack 0_0 Product: 768_1 I really would appreciate anything anyone can tell me related to this problem. Thanks in advance. Jason

Re: Blue Screen way too often "Richard G. Harper" <rgharper[ at ]email.com> 13.07.2007 00:11:47 If this is a new computer, TAKE IT BACK for warranty repair or replacement. A new system should not be behaving so. "PlowKing" <PlowKing[ at ]discussions.microsoft.com> wrote in message news:AD912FAE-2C8F-4541-809D-220FD6462764[ at ]microsoft.com... [Quoted Text] >I have seen many posts on the BSOD but I haven't seen any reference to the > same error messages I'm getting. To preface I have a Gateway laptop > preloaded with Vista Home Premium AMD Turion 64 X 2 Mobile Tech, 512KB X 2 > L2 > cache, 1.6GHz, 1024MB DDR2 memory, wireless card and if anything is > necessary > I can add to it. I get a BSOD at least 2X's a week. I have tried to > update > everything, everything is up to date it says. I have tried to update > drivers, nothing needs updating. So here is the error message I get. > Hopefully someone can help me, or direct me to help. I am not paying > Microsoft to help me troubleshoot this problem. Here goes... > > Problem: Blue Screen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 1033 > > BC Code: D1 > BCP1: 00003885 > BCP2: 00000002 > BCP3: 00000000 > OSVersion: 6_0_6000 > Service Pack 0_0 > Product: 768_1 > > I really would appreciate anything anyone can tell me related to this > problem. Thanks in advance. > > Jason

Re: Blue Screen way too often PlowKing 13.07.2007 00:38:00 I probably bought it in April from Best Buy (don't have my receipt handy) and I know the typical BS they feed that I should have bought the service contract and it would be covered, instead it has to be sent out for inspection.

Re: Blue Screen way too often "Rick Rogers" <rick[ at ]mvps.org> 13.07.2007 01:41:59 Hi, 0xD1 is usually a driver error. If it's behaved like this since you got it, the manufacturer should be contacted for warranty support. If it started at some point afterward, look to software and hardware that you have added to it (software like antivirus software commonly uses device drivers as well). A dump file, if it's being created, may be able to provice additional clues. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "PlowKing" <PlowKing[ at ]discussions.microsoft.com> wrote in message news:AD912FAE-2C8F-4541-809D-220FD6462764[ at ]microsoft.com... [Quoted Text] >I have seen many posts on the BSOD but I haven't seen any reference to the > same error messages I'm getting. To preface I have a Gateway laptop > preloaded with Vista Home Premium AMD Turion 64 X 2 Mobile Tech, 512KB X 2 > L2 > cache, 1.6GHz, 1024MB DDR2 memory, wireless card and if anything is > necessary > I can add to it. I get a BSOD at least 2X's a week. I have tried to > update > everything, everything is up to date it says. I have tried to update > drivers, nothing needs updating. So here is the error message I get. > Hopefully someone can help me, or direct me to help. I am not paying > Microsoft to help me troubleshoot this problem. Here goes... > > Problem: Blue Screen > OS Version: 6.0.6000.2.0.0.768.3 > Locale ID: 1033 > > BC Code: D1 > BCP1: 00003885 > BCP2: 00000002 > BCP3: 00000000 > OSVersion: 6_0_6000 > Service Pack 0_0 > Product: 768_1 > > I really would appreciate anything anyone can tell me related to this > problem. Thanks in advance. > > Jason

Re: Blue Screen way too often PlowKing 13.07.2007 02:58:01 I have seen a lot of references to the dump files. How do I find and/or access them?

Re: Blue Screen way too often "Rick Rogers" <rick[ at ]mvps.org> 13.07.2007 10:08:33 Hi, Control Panel\System\Advanced system settings under the advanced tab/startup and recovery will tell you the type of dump and location of the file (usually C:\Windows\memory.dmp). See this on how to read the files: http://support.microsoft.com/kb/931370 or you can send the file to me and I'll look at it for you. Use the email addy used here, and a subject line of 'per req' to get past filters. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "PlowKing" <PlowKing[ at ]discussions.microsoft.com> wrote in message news:E41BF5E7-0BAF-4CEB-A3AB-986A38ACCB26[ at ]microsoft.com... [Quoted Text] >I have seen a lot of references to the dump files. How do I find and/or > access them?