Action Pack Subscriber - How do fresh install with upgrade licence? Upgrade from XP is faulty! TransAction Translators <dan[ at ]transaction.co.uk> 12.07.2007 10:21:26 Hi, I subscribe to the Action Pack and have licences for Vista Business. However these licenses are for upgrades and not clean installs, so I get an error message when trying to do a clean install. The reason I am doing a clean install is because the upgrade from my XP installation led to so many problems in Vista, it was worse than useless - IE7 and other programs would crash before they even opened in a window, external USB U3 drives were not recognised along with other performance issues. Everything had to be 'run as administrator' and even that was horrendously slow - on a dual core PC too! Trying to contact Microsoft Support, I was told I would be charged £40 plus VAT, something which I am loathe to do, seeing as the upgrade is faulty and a clean install would resovle all these issues and save people time all round. Can anyone suggest something to get around this? Is my only option a clean install of XP (which means yet another call to Microsoft to get it activated) before doing the upgrade? Does a clean install of XP follwed by an upgrade mean I am going to get the same problems again? Many thanks, Dan

Re: Action Pack Subscriber - How do fresh install with upgrade licence? Upgrade from XP is faulty! "Paul Randall" <paulr901[ at ]cableone.net> 12.07.2007 14:35:44 "TransAction Translators" <dan[ at ]transaction.co.uk> wrote in message news:1184235686.517615.313140[ at ]n60g2000hse.googlegroups.com... Hi, I subscribe to the Action Pack and have licences for Vista Business. However these licenses are for upgrades and not clean installs, so I get an error message when trying to do a clean install. The reason I am doing a clean install is because the upgrade from my XP installation led to so many problems in Vista, it was worse than useless - IE7 and other programs would crash before they even opened in a window, external USB U3 drives were not recognised along with other performance issues. Everything had to be 'run as administrator' and even that was horrendously slow - on a dual core PC too! Trying to contact Microsoft Support, I was told I would be charged £40 plus VAT, something which I am loathe to do, seeing as the upgrade is faulty and a clean install would resovle all these issues and save people time all round. Can anyone suggest something to get around this? Is my only option a clean install of XP (which means yet another call to Microsoft to get it activated) before doing the upgrade? Does a clean install of XP follwed by an upgrade mean I am going to get the same problems again? Many thanks, Dan Hi, Dan One way to do the clean install from an upgrade disk is to install it twice. You reformat your hard drive, and on the first install, you don't supply a product key, so you have a fully functional 30-day trial. On the second install, it uses the first install as the qualifying upgrade product and installs normally (you supply the product key). groups.google, in microsoft.public.windows.vista to get more details. http://www.onecomputerguy.com/vista_tips.htm#install_no_productid -Paul Randall

Re: Action Pack Subscriber - How do fresh install with upgrade licence? Upgrade from XP is faulty! TransAction Translators <dan[ at ]transaction.co.uk> 12.07.2007 17:53:15 On 12 Jul, 15:35, "Paul Randall" <paulr...[ at ]cableone.net> wrote: [Quoted Text] > installs normally (you supply the product key). groups.google, in > microsoft.public.windows.vista to get more details. > > http://www.onecomputerguy.com/vista_tips.htm#install_no_productid Thank you Paul! I will give it a go and come back if there is any problem. Best regards, Dan