Group:  English: Windows Vista ยป microsoft.public.windows.vista.installation_setup
Thread: Compatablility of XP programmes. No Command.com file

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Compatablility of XP programmes. No Command.com file
Paul J Carroll 12.07.2007 14:56:06
My new vista system has given me nothing but problems. Fist of all I had to
upgrade the firmware in my router to get it to even talk to the internet.
Now I can't get my quickbooks account system to load. the Install shield
just comes up with a message saying "cannot fin dc:\windows\command.com" and
then terminates. Any body got any suggestions before I send this thing back.
Re: Compatablility of XP programmes. No Command.com file
Malke <notreally[ at ]invalid.invalid> 12.07.2007 15:21:31
Paul J Carroll wrote:
[Quoted Text]
> My new vista system has given me nothing but problems. Fist of all I had to
> upgrade the firmware in my router to get it to even talk to the internet.
> Now I can't get my quickbooks account system to load. the Install shield
> just comes up with a message saying "cannot fin dc:\windows\command.com" and
> then terminates. Any body got any suggestions before I send this thing back.

Intuit (the maker of QuickBooks) has stated that only the most recent
version of QuickBooks is compatible with Vista. Do you have this
version? The fact that your error message is referencing the ancient
command.com makes me think not. If not, there's your answer. Contact
Intuit for further help with their software.

http://www.quickbooks.com/Helpcenter/vista/


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Re: Compatablility of XP programmes. No Command.com file
"dean-dean" <dean-dean[ at ]discussions.microsoft.com> 12.07.2007 15:33:40
Command.com is in C:\Windows\System32\

You could try making InstallShield happy by putting a copy of that file
(don't move it) under C:\Windows\.

When you open Command Prompt, and type "Set" (without quotation marks), what
is the value for ComSpec?

"Paul J Carroll" <Paul J Carroll[ at ]discussions.microsoft.com> wrote in message
news:2BDF2F06-9CB5-484D-86C5-AF39D739E437[ at ]microsoft.com...
[Quoted Text]
> My new vista system has given me nothing but problems. Fist of all I had
> to
> upgrade the firmware in my router to get it to even talk to the internet.
> Now I can't get my quickbooks account system to load. the Install shield
> just comes up with a message saying "cannot fin dc:\windows\command.com"
> and
> then terminates. Any body got any suggestions before I send this thing
> back.

Re: Compatablility of XP programmes. No Command.com file
Justin Brown - SYNACS <jcbrown[ at ]gmail.com> 12.07.2007 16:30:00
On Jul 12, 7:56 am, Paul J Carroll <Paul J
Carr...[ at ]discussions.microsoft.com> wrote:
[Quoted Text]
> My new vista system has given me nothing but problems. Fist of all I had to
> upgrade the firmware in my router to get it to even talk to the internet.
> Now I can't get my quickbooks account system to load. the Install shield
> just comes up with a message saying "cannot fin dc:\windows\command.com" and
> then terminates. Any body got any suggestions before I send this thing back.

QuickBooks 2007 is the only version that is officially supported on
Vista. Are there any other problems you want to address? I usually
turn of IPv6 on fresh installs, but other than that HP has new printer
drivers, etc, and Vista seems to be a decent upgrade.

Re: Compatablility of XP programmes. No Command.com file
Paul J Carroll 13.07.2007 15:54:01
Thanks for suggestion
Comspec value is C:\windows\system32\cmd.exe
Bit nervous about messing at this level.
Quickbooks say that they have run 2005 version with only minor problems but
I suspect that this has been a current install that has been vista upgraded.
Bit gauling to have to replace software that is less than 2yrs old. In
addition quickbooks only certify 2007 version for vista and this has not been
released yet in the UK.

"dean-dean" wrote:

[Quoted Text]
> Command.com is in C:\Windows\System32\
>
> You could try making InstallShield happy by putting a copy of that file
> (don't move it) under C:\Windows\.
>
> When you open Command Prompt, and type "Set" (without quotation marks), what
> is the value for ComSpec?
>
> "Paul J Carroll" <Paul J Carroll[ at ]discussions.microsoft.com> wrote in message
> news:2BDF2F06-9CB5-484D-86C5-AF39D739E437[ at ]microsoft.com...
> > My new vista system has given me nothing but problems. Fist of all I had
> > to
> > upgrade the firmware in my router to get it to even talk to the internet.
> > Now I can't get my quickbooks account system to load. the Install shield
> > just comes up with a message saying "cannot fin dc:\windows\command.com"
> > and
> > then terminates. Any body got any suggestions before I send this thing
> > back.
>
>

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