can't mount information store Kevin 07.07.2007 16:30:01 I'm running 1 SBS 2003 server. Here is the problem Our OWA stopped working so I uninstalled IIS which basically crashed the exchange services. I then reinstalled IIS including SMTP and NNTP. I've ran eseutil to check the integrity of the database and it is in a clean state. However, I can't mount the store in the exchange manager. I also can start the exchange routing engine service. The two errors I get are Error 1083 when trying to start the routing engine service Error c1041724 when I try to mount the store. Can anyone help me. -- Thanks for your help. Kevin

Re: can't mount information store "Merv Porter [SBS-MVP]" <mwport[ at ]no_spam_hotmail.com> 07.07.2007 17:34:07 Did you reinstall Exchange as well? How to remove and to reinstall IIS on a computer that is running Exchange Server http://support.microsoft.com/kb/320202 Have you looked at: http://technet.microsoft.com/en-us/library/aa996027.aspx -------------------------------------- C1041724 Error c1041724 is "An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both." For general information about this error, see Knowledge Base article 294318, "C1041724 Error Occurs When You Try to Mount a Database" (http://support.microsoft.com/?id=294318). Check permissions on the folder that the TMP variable points to. Exchange needs full control permissions for the root of the drive with the transaction log files and database files and all subfolders between the root of the drive and these files. See Knowledge Base article 307242, "Information store does not mount with 0xfffff745 and -2235 errors" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). Check the application log for MSExchangeIS Event ID 9519. See Knowledge Base article 312873, "Mailbox Store or a Public Store May Not Mount with Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). Check the application log for MSExchangeIS Event ID 1088. See Knowledge Base article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to Mount" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). Check to ensure that the store you are trying to mount has the Allow inheritable permissions to propagate to this object check box selected. See Knowledge Base article 827283, "You receive a c1041724 or c1041722 error message when you try to mount an Exchange 2000 Server mailbox store" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). If you receive this error when trying to mount a store that has just been restored from backup, make sure hard recovery has completed. See Knowledge Base article 253931, "Mounting a Database After Restore Fails with Error Message c1041724" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). Check to see if a second SystemMailbox object exists for the store you are trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). Check to make sure another copy of the same database is not running. See Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). Check the log file drive to ensure that it has adequate space. You may see MSExchangeIS Event 9519 and 9559 in the application log. It is important that you do not simply delete transaction log files to make more space. These files are part of your Exchange database. For information on moving log files, see Knowledge Base article 821915, "How to Move Exchange Databases and Logs in Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). Check to make sure your E00.log file has the correct signature. See Knowledge Base article 294367, "You Cannot Mount the Database, and Receive Events 9518 and 455" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). Check to see if the MDBDATA folder that contains the files for the store you are trying to mount has the proper permissions set on it. See Knowledge Base article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When You Try to Mount the Mailbox or the Public Store" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). -------------------------------------------------- "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... [Quoted Text] > I'm running 1 SBS 2003 server. Here is the problem > > Our OWA stopped working so I uninstalled IIS which basically crashed the > exchange services. I then reinstalled IIS including SMTP and NNTP. I've > ran > eseutil to check the integrity of the database and it is in a clean state. > However, I can't mount the store in the exchange manager. I also can start > the exchange routing engine service. The two errors I get are > Error 1083 when trying to start the routing engine service > Error c1041724 when I try to mount the store. > > Can anyone help me. > -- > Thanks for your help. > > Kevin

Re: can't mount information store Kevin 07.07.2007 18:20:01 No I haven't tried to reinstall exchange yet. I just finished running eseutil /d command to defrag the database. It was successful. I've copied the entire exchsrvr folder to another drive. Now, in order to reinstall only the exchange portion of the SBS 2003 server. Do I need to launch "add and remove programs" click on "windows small business server 2003" from the currently installed programs list? Will this process overwrite the mdbdata folder? -- Thanks for your help. Kevin "Merv Porter [SBS-MVP]" wrote: [Quoted Text] > Did you reinstall Exchange as well? > > How to remove and to reinstall IIS on a computer that is running Exchange > Server > http://support.microsoft.com/kb/320202 > > Have you looked at: > http://technet.microsoft.com/en-us/library/aa996027.aspx > -------------------------------------- > C1041724 > Error c1041724 is "An internal processing error has occurred. Try restarting > the Exchange System Manager or the Microsoft Exchange Information Store > service, or both." For general information about this error, see Knowledge > Base article 294318, "C1041724 Error Occurs When You Try to Mount a > Database" (http://support.microsoft.com/?id=294318). > > Check permissions on the folder that the TMP variable points to. Exchange > needs full control permissions for the root of the drive with the > transaction log files and database files and all subfolders between the root > of the drive and these files. See Knowledge Base article 307242, > "Information store does not mount with 0xfffff745 and -2235 errors" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). > > Check the application log for MSExchangeIS Event ID 9519. See Knowledge Base > article 312873, "Mailbox Store or a Public Store May Not Mount with > Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). > > Check the application log for MSExchangeIS Event ID 1088. See Knowledge Base > article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to Mount" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). > > Check to ensure that the store you are trying to mount has the Allow > inheritable permissions to propagate to this object check box selected. See > Knowledge Base article 827283, "You receive a c1041724 or c1041722 error > message when you try to mount an Exchange 2000 Server mailbox store" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). > > If you receive this error when trying to mount a store that has just been > restored from backup, make sure hard recovery has completed. See Knowledge > Base article 253931, "Mounting a Database After Restore Fails with Error > Message c1041724" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). > > Check to see if a second SystemMailbox object exists for the store you are > trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, > 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). > > Check to make sure another copy of the same database is not running. See > Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages > Occur When Mailbox Store Fails to Mount" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). > > Check the log file drive to ensure that it has adequate space. You may see > MSExchangeIS Event 9519 and 9559 in the application log. It is important > that you do not simply delete transaction log files to make more space. > These files are part of your Exchange database. For information on moving > log files, see Knowledge Base article 821915, "How to Move Exchange > Databases and Logs in Exchange Server 2003" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). > > Check to make sure your E00.log file has the correct signature. See > Knowledge Base article 294367, "You Cannot Mount the Database, and Receive > Events 9518 and 455" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). > > Check to see if the MDBDATA folder that contains the files for the store you > are trying to mount has the proper permissions set on it. See Knowledge Base > article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When You > Try to Mount the Mailbox or the Public Store" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). > -------------------------------------------------- > > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... > > I'm running 1 SBS 2003 server. Here is the problem > > > > Our OWA stopped working so I uninstalled IIS which basically crashed the > > exchange services. I then reinstalled IIS including SMTP and NNTP. I've > > ran > > eseutil to check the integrity of the database and it is in a clean state. > > However, I can't mount the store in the exchange manager. I also can start > > the exchange routing engine service. The two errors I get are > > Error 1083 when trying to start the routing engine service > > Error c1041724 when I try to mount the store. > > > > Can anyone help me. > > -- > > Thanks for your help. > > > > Kevin > > >

Re: can't mount information store "Cris Hanna [SBS-MVP]" <crisnospamhanna[ at ]computingnospampossibilities.net> 07.07.2007 19:38:22 you've started multiple threads on this...and that won't help What happens (errors, event logs, etc.) when you try to mount the store? -- Cris Hanna [SBS-MVP] ------------------------------ Please do not contact me directly, only respond in the Newsgroups MVPs do not work for Microsoft ------------------------------ Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2 "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... [Quoted Text] > No I haven't tried to reinstall exchange yet. I just finished running > eseutil > /d command to defrag the database. It was successful. I've copied the > entire > exchsrvr folder to another drive. Now, in order to reinstall only the > exchange portion of the SBS 2003 server. Do I need to launch "add and > remove > programs" click on "windows small business server 2003" from the currently > installed programs list? Will this process overwrite the mdbdata folder? > -- > Thanks for your help. > > Kevin > > > "Merv Porter [SBS-MVP]" wrote: > >> Did you reinstall Exchange as well? >> >> How to remove and to reinstall IIS on a computer that is running Exchange >> Server >> http://support.microsoft.com/kb/320202 >> >> Have you looked at: >> http://technet.microsoft.com/en-us/library/aa996027.aspx >> -------------------------------------- >> C1041724 >> Error c1041724 is "An internal processing error has occurred. Try >> restarting >> the Exchange System Manager or the Microsoft Exchange Information Store >> service, or both." For general information about this error, see >> Knowledge >> Base article 294318, "C1041724 Error Occurs When You Try to Mount a >> Database" (http://support.microsoft.com/?id=294318). >> >> Check permissions on the folder that the TMP variable points to. Exchange >> needs full control permissions for the root of the drive with the >> transaction log files and database files and all subfolders between the >> root >> of the drive and these files. See Knowledge Base article 307242, >> "Information store does not mount with 0xfffff745 and -2235 errors" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). >> >> Check the application log for MSExchangeIS Event ID 9519. See Knowledge >> Base >> article 312873, "Mailbox Store or a Public Store May Not Mount with >> Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). >> >> Check the application log for MSExchangeIS Event ID 1088. See Knowledge >> Base >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to >> Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). >> >> Check to ensure that the store you are trying to mount has the Allow >> inheritable permissions to propagate to this object check box selected. >> See >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 error >> message when you try to mount an Exchange 2000 Server mailbox store" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). >> >> If you receive this error when trying to mount a store that has just been >> restored from backup, make sure hard recovery has completed. See >> Knowledge >> Base article 253931, "Mounting a Database After Restore Fails with Error >> Message c1041724" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). >> >> Check to see if a second SystemMailbox object exists for the store you >> are >> trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). >> >> Check to make sure another copy of the same database is not running. See >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages >> Occur When Mailbox Store Fails to Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). >> >> Check the log file drive to ensure that it has adequate space. You may >> see >> MSExchangeIS Event 9519 and 9559 in the application log. It is important >> that you do not simply delete transaction log files to make more space. >> These files are part of your Exchange database. For information on moving >> log files, see Knowledge Base article 821915, "How to Move Exchange >> Databases and Logs in Exchange Server 2003" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). >> >> Check to make sure your E00.log file has the correct signature. See >> Knowledge Base article 294367, "You Cannot Mount the Database, and >> Receive >> Events 9518 and 455" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). >> >> Check to see if the MDBDATA folder that contains the files for the store >> you >> are trying to mount has the proper permissions set on it. See Knowledge >> Base >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When >> You >> Try to Mount the Mailbox or the Public Store" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). >> -------------------------------------------------- >> >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... >> > I'm running 1 SBS 2003 server. Here is the problem >> > >> > Our OWA stopped working so I uninstalled IIS which basically crashed >> > the >> > exchange services. I then reinstalled IIS including SMTP and NNTP. I've >> > ran >> > eseutil to check the integrity of the database and it is in a clean >> > state. >> > However, I can't mount the store in the exchange manager. I also can >> > start >> > the exchange routing engine service. The two errors I get are >> > Error 1083 when trying to start the routing engine service >> > Error c1041724 when I try to mount the store. >> > >> > Can anyone help me. >> > -- >> > Thanks for your help. >> > >> > Kevin >> >> >>

Re: can't mount information store "Merv Porter [SBS-MVP]" <mwport[ at ]no_spam_hotmail.com> 07.07.2007 19:48:44 A backup of your SBS server (including Exchange databases) is always recommended, but a reinstall of Exchange should not overwrite your current Exchange databases. See the follwoing thread: Reinstall Exchange on SBS 2003 SP1 http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 -- Merv Porter [SBS-MVP] ============================ "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... [Quoted Text] > No I haven't tried to reinstall exchange yet. I just finished running > eseutil > /d command to defrag the database. It was successful. I've copied the > entire > exchsrvr folder to another drive. Now, in order to reinstall only the > exchange portion of the SBS 2003 server. Do I need to launch "add and > remove > programs" click on "windows small business server 2003" from the currently > installed programs list? Will this process overwrite the mdbdata folder? > -- > Thanks for your help. > > Kevin > > > "Merv Porter [SBS-MVP]" wrote: > >> Did you reinstall Exchange as well? >> >> How to remove and to reinstall IIS on a computer that is running Exchange >> Server >> http://support.microsoft.com/kb/320202 >> >> Have you looked at: >> http://technet.microsoft.com/en-us/library/aa996027.aspx >> -------------------------------------- >> C1041724 >> Error c1041724 is "An internal processing error has occurred. Try >> restarting >> the Exchange System Manager or the Microsoft Exchange Information Store >> service, or both." For general information about this error, see >> Knowledge >> Base article 294318, "C1041724 Error Occurs When You Try to Mount a >> Database" (http://support.microsoft.com/?id=294318). >> >> Check permissions on the folder that the TMP variable points to. Exchange >> needs full control permissions for the root of the drive with the >> transaction log files and database files and all subfolders between the >> root >> of the drive and these files. See Knowledge Base article 307242, >> "Information store does not mount with 0xfffff745 and -2235 errors" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). >> >> Check the application log for MSExchangeIS Event ID 9519. See Knowledge >> Base >> article 312873, "Mailbox Store or a Public Store May Not Mount with >> Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). >> >> Check the application log for MSExchangeIS Event ID 1088. See Knowledge >> Base >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to >> Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). >> >> Check to ensure that the store you are trying to mount has the Allow >> inheritable permissions to propagate to this object check box selected. >> See >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 error >> message when you try to mount an Exchange 2000 Server mailbox store" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). >> >> If you receive this error when trying to mount a store that has just been >> restored from backup, make sure hard recovery has completed. See >> Knowledge >> Base article 253931, "Mounting a Database After Restore Fails with Error >> Message c1041724" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). >> >> Check to see if a second SystemMailbox object exists for the store you >> are >> trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). >> >> Check to make sure another copy of the same database is not running. See >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages >> Occur When Mailbox Store Fails to Mount" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). >> >> Check the log file drive to ensure that it has adequate space. You may >> see >> MSExchangeIS Event 9519 and 9559 in the application log. It is important >> that you do not simply delete transaction log files to make more space. >> These files are part of your Exchange database. For information on moving >> log files, see Knowledge Base article 821915, "How to Move Exchange >> Databases and Logs in Exchange Server 2003" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). >> >> Check to make sure your E00.log file has the correct signature. See >> Knowledge Base article 294367, "You Cannot Mount the Database, and >> Receive >> Events 9518 and 455" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). >> >> Check to see if the MDBDATA folder that contains the files for the store >> you >> are trying to mount has the proper permissions set on it. See Knowledge >> Base >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When >> You >> Try to Mount the Mailbox or the Public Store" >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). >> -------------------------------------------------- >> >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... >> > I'm running 1 SBS 2003 server. Here is the problem >> > >> > Our OWA stopped working so I uninstalled IIS which basically crashed >> > the >> > exchange services. I then reinstalled IIS including SMTP and NNTP. I've >> > ran >> > eseutil to check the integrity of the database and it is in a clean >> > state. >> > However, I can't mount the store in the exchange manager. I also can >> > start >> > the exchange routing engine service. The two errors I get are >> > Error 1083 when trying to start the routing engine service >> > Error c1041724 when I try to mount the store. >> > >> > Can anyone help me. >> > -- >> > Thanks for your help. >> > >> > Kevin >> >> >>

Re: can't mount information store Kevin 08.07.2007 03:28:00 Since my last post I have renamed and moved the mdbdata folder to a secure drive. I then reinstalled exchange and then installed exchange 2003 sp2. I then moved the original mdbdata folder back. I the exchange routing engine service is no working, however, I still can't mount the mailbox and public stores. If I restart the server, the following are in Event Viewer Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 494 Date: 7/7/2007 Time: 5:12:04 PM User: N/A Computer: GREGORY Description: Information Store (2660) First Storage Group: Database recovery failed with error -1216 because it encountered references to a database, 'C:\Program Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The database was not brought to a Clean Shutdown state before it was removed (or possibly moved or renamed). The database engine will not permit recovery to complete for this instance until the missing database is re-instated. If the database is truly no longer available and no longer required, procedures for recovering from this error are available in the Microsoft Knowledge Base or by following the "more information" link at the bottom of this message. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: ESE Event Category: Logging/Recovery Event ID: 454 Date: 7/7/2007 Time: 5:12:04 PM User: N/A Computer: GREGORY Description: Information Store (2660) First Storage Group: Database recovery/restore failed with unexpected error -1216. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9518 Date: 7/7/2007 Time: 5:12:04 PM User: N/A Computer: GREGORY Description: Error 0xfffffb40 starting Storage Group /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. Storage Group - Initialization of Jet failed. For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9518 Date: 7/7/2007 Time: 5:12:04 PM User: N/A Computer: GREGORY Description: Error 0xfffffb40 starting Storage Group /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. <NULL>. For more information, click http://www.microsoft.com/contentredirect.asp. When I try to mount the mailbox and public store I receive the Error c1041724 and the following is in Event Viewer. Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9518 Date: 7/7/2007 Time: 9:12:10 PM User: N/A Computer: GREGORY Description: Error 0xfffffb40 starting Storage Group /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. Storage Group - Initialization of Jet failed. For more information, click http://www.microsoft.com/contentredirect.asp. Any Ideas? -- Thanks for your help. Kevin "Merv Porter [SBS-MVP]" wrote: [Quoted Text] > A backup of your SBS server (including Exchange databases) is always > recommended, but a reinstall of Exchange should not overwrite your current > Exchange databases. See the follwoing thread: > > Reinstall Exchange on SBS 2003 SP1 > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 > > -- > Merv Porter [SBS-MVP] > ============================ > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... > > No I haven't tried to reinstall exchange yet. I just finished running > > eseutil > > /d command to defrag the database. It was successful. I've copied the > > entire > > exchsrvr folder to another drive. Now, in order to reinstall only the > > exchange portion of the SBS 2003 server. Do I need to launch "add and > > remove > > programs" click on "windows small business server 2003" from the currently > > installed programs list? Will this process overwrite the mdbdata folder? > > -- > > Thanks for your help. > > > > Kevin > > > > > > "Merv Porter [SBS-MVP]" wrote: > > > >> Did you reinstall Exchange as well? > >> > >> How to remove and to reinstall IIS on a computer that is running Exchange > >> Server > >> http://support.microsoft.com/kb/320202 > >> > >> Have you looked at: > >> http://technet.microsoft.com/en-us/library/aa996027.aspx > >> -------------------------------------- > >> C1041724 > >> Error c1041724 is "An internal processing error has occurred. Try > >> restarting > >> the Exchange System Manager or the Microsoft Exchange Information Store > >> service, or both." For general information about this error, see > >> Knowledge > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount a > >> Database" (http://support.microsoft.com/?id=294318). > >> > >> Check permissions on the folder that the TMP variable points to. Exchange > >> needs full control permissions for the root of the drive with the > >> transaction log files and database files and all subfolders between the > >> root > >> of the drive and these files. See Knowledge Base article 307242, > >> "Information store does not mount with 0xfffff745 and -2235 errors" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). > >> > >> Check the application log for MSExchangeIS Event ID 9519. See Knowledge > >> Base > >> article 312873, "Mailbox Store or a Public Store May Not Mount with > >> Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). > >> > >> Check the application log for MSExchangeIS Event ID 1088. See Knowledge > >> Base > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to > >> Mount" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). > >> > >> Check to ensure that the store you are trying to mount has the Allow > >> inheritable permissions to propagate to this object check box selected. > >> See > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 error > >> message when you try to mount an Exchange 2000 Server mailbox store" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). > >> > >> If you receive this error when trying to mount a store that has just been > >> restored from backup, make sure hard recovery has completed. See > >> Knowledge > >> Base article 253931, "Mounting a Database After Restore Fails with Error > >> Message c1041724" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). > >> > >> Check to see if a second SystemMailbox object exists for the store you > >> are > >> trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). > >> > >> Check to make sure another copy of the same database is not running. See > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages > >> Occur When Mailbox Store Fails to Mount" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). > >> > >> Check the log file drive to ensure that it has adequate space. You may > >> see > >> MSExchangeIS Event 9519 and 9559 in the application log. It is important > >> that you do not simply delete transaction log files to make more space. > >> These files are part of your Exchange database. For information on moving > >> log files, see Knowledge Base article 821915, "How to Move Exchange > >> Databases and Logs in Exchange Server 2003" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). > >> > >> Check to make sure your E00.log file has the correct signature. See > >> Knowledge Base article 294367, "You Cannot Mount the Database, and > >> Receive > >> Events 9518 and 455" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). > >> > >> Check to see if the MDBDATA folder that contains the files for the store > >> you > >> are trying to mount has the proper permissions set on it. See Knowledge > >> Base > >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When > >> You > >> Try to Mount the Mailbox or the Public Store" > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). > >> -------------------------------------------------- > >> > >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... > >> > I'm running 1 SBS 2003 server. Here is the problem > >> > > >> > Our OWA stopped working so I uninstalled IIS which basically crashed > >> > the > >> > exchange services. I then reinstalled IIS including SMTP and NNTP. I've > >> > ran > >> > eseutil to check the integrity of the database and it is in a clean > >> > state. > >> > However, I can't mount the store in the exchange manager. I also can > >> > start > >> > the exchange routing engine service. The two errors I get are > >> > Error 1083 when trying to start the routing engine service > >> > Error c1041724 when I try to mount the store. > >> > > >> > Can anyone help me. > >> > -- > >> > Thanks for your help. > >> > > >> > Kevin > >> > >> > >> > > >

Re: can't mount information store Kevin 08.07.2007 03:40:00 I should probably point out. That the database has not been renamed or moved. It's right where it's suppose to be. Also, the only files in the "DBDATA" folder are: E00.chk E00.log E0002A82.log priv1.edb priv1.stm pub1.edb pub1.stm res1.log res2.log I do appreciate your help. -- Thanks for your help. Kevin "Kevin" wrote: [Quoted Text] > Since my last post I have renamed and moved the mdbdata folder to a secure > drive. I then reinstalled exchange and then installed exchange 2003 sp2. I > then moved the original mdbdata folder back. I the exchange routing engine > service > is no working, however, I still can't mount the mailbox and public stores. > > If I restart the server, the following are in Event Viewer > Event Type: Error > Event Source: ESE > Event Category: Logging/Recovery > Event ID: 494 > Date: 7/7/2007 > Time: 5:12:04 PM > User: N/A > Computer: GREGORY > Description: > Information Store (2660) First Storage Group: Database recovery failed with > error -1216 because it encountered references to a database, 'C:\Program > Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The database > was not brought to a Clean Shutdown state before it was removed (or possibly > moved or renamed). The database engine will not permit recovery to complete > for this instance until the missing database is re-instated. If the database > is truly no longer available and no longer required, procedures for > recovering from this error are available in the Microsoft Knowledge Base or > by following the "more information" link at the bottom of this message. > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > Event Type: Error > Event Source: ESE > Event Category: Logging/Recovery > Event ID: 454 > Date: 7/7/2007 > Time: 5:12:04 PM > User: N/A > Computer: GREGORY > Description: > Information Store (2660) First Storage Group: Database recovery/restore > failed with unexpected error -1216. > > For more information, click http://www.microsoft.com/contentredirect.asp. > > Event Type: Error > Event Source: MSExchangeIS > Event Category: General > Event ID: 9518 > Date: 7/7/2007 > Time: 5:12:04 PM > User: N/A > Computer: GREGORY > Description: > Error 0xfffffb40 starting Storage Group > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > Microsoft Exchange Information Store. > Storage Group - Initialization of Jet failed. > > For more information, click http://www.microsoft.com/contentredirect.asp. > > Event Type: Error > Event Source: MSExchangeIS > Event Category: General > Event ID: 9518 > Date: 7/7/2007 > Time: 5:12:04 PM > User: N/A > Computer: GREGORY > Description: > Error 0xfffffb40 starting Storage Group > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > Microsoft Exchange Information Store. > <NULL>. > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > When I try to mount the mailbox and public store I receive the Error > c1041724 and the following is in Event Viewer. > > Event Type: Error > Event Source: MSExchangeIS > Event Category: General > Event ID: 9518 > Date: 7/7/2007 > Time: 9:12:10 PM > User: N/A > Computer: GREGORY > Description: > Error 0xfffffb40 starting Storage Group > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > Microsoft Exchange Information Store. > Storage Group - Initialization of Jet failed. > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > Any Ideas? > > -- > Thanks for your help. > > Kevin > > > "Merv Porter [SBS-MVP]" wrote: > > > A backup of your SBS server (including Exchange databases) is always > > recommended, but a reinstall of Exchange should not overwrite your current > > Exchange databases. See the follwoing thread: > > > > Reinstall Exchange on SBS 2003 SP1 > > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 > > > > -- > > Merv Porter [SBS-MVP] > > ============================ > > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... > > > No I haven't tried to reinstall exchange yet. I just finished running > > > eseutil > > > /d command to defrag the database. It was successful. I've copied the > > > entire > > > exchsrvr folder to another drive. Now, in order to reinstall only the > > > exchange portion of the SBS 2003 server. Do I need to launch "add and > > > remove > > > programs" click on "windows small business server 2003" from the currently > > > installed programs list? Will this process overwrite the mdbdata folder? > > > -- > > > Thanks for your help. > > > > > > Kevin > > > > > > > > > "Merv Porter [SBS-MVP]" wrote: > > > > > >> Did you reinstall Exchange as well? > > >> > > >> How to remove and to reinstall IIS on a computer that is running Exchange > > >> Server > > >> http://support.microsoft.com/kb/320202 > > >> > > >> Have you looked at: > > >> http://technet.microsoft.com/en-us/library/aa996027.aspx > > >> -------------------------------------- > > >> C1041724 > > >> Error c1041724 is "An internal processing error has occurred. Try > > >> restarting > > >> the Exchange System Manager or the Microsoft Exchange Information Store > > >> service, or both." For general information about this error, see > > >> Knowledge > > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount a > > >> Database" (http://support.microsoft.com/?id=294318). > > >> > > >> Check permissions on the folder that the TMP variable points to. Exchange > > >> needs full control permissions for the root of the drive with the > > >> transaction log files and database files and all subfolders between the > > >> root > > >> of the drive and these files. See Knowledge Base article 307242, > > >> "Information store does not mount with 0xfffff745 and -2235 errors" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). > > >> > > >> Check the application log for MSExchangeIS Event ID 9519. See Knowledge > > >> Base > > >> article 312873, "Mailbox Store or a Public Store May Not Mount with > > >> Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). > > >> > > >> Check the application log for MSExchangeIS Event ID 1088. See Knowledge > > >> Base > > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to > > >> Mount" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). > > >> > > >> Check to ensure that the store you are trying to mount has the Allow > > >> inheritable permissions to propagate to this object check box selected. > > >> See > > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 error > > >> message when you try to mount an Exchange 2000 Server mailbox store" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). > > >> > > >> If you receive this error when trying to mount a store that has just been > > >> restored from backup, make sure hard recovery has completed. See > > >> Knowledge > > >> Base article 253931, "Mounting a Database After Restore Fails with Error > > >> Message c1041724" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). > > >> > > >> Check to see if a second SystemMailbox object exists for the store you > > >> are > > >> trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, > > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). > > >> > > >> Check to make sure another copy of the same database is not running. See > > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages > > >> Occur When Mailbox Store Fails to Mount" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). > > >> > > >> Check the log file drive to ensure that it has adequate space. You may > > >> see > > >> MSExchangeIS Event 9519 and 9559 in the application log. It is important > > >> that you do not simply delete transaction log files to make more space. > > >> These files are part of your Exchange database. For information on moving > > >> log files, see Knowledge Base article 821915, "How to Move Exchange > > >> Databases and Logs in Exchange Server 2003" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). > > >> > > >> Check to make sure your E00.log file has the correct signature. See > > >> Knowledge Base article 294367, "You Cannot Mount the Database, and > > >> Receive > > >> Events 9518 and 455" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). > > >> > > >> Check to see if the MDBDATA folder that contains the files for the store > > >> you > > >> are trying to mount has the proper permissions set on it. See Knowledge > > >> Base > > >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When > > >> You > > >> Try to Mount the Mailbox or the Public Store" > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). > > >> -------------------------------------------------- > > >> > > >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > > >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... > > >> > I'm running 1 SBS 2003 server. Here is the problem > > >> > > > >> > Our OWA stopped working so I uninstalled IIS which basically crashed > > >> > the > > >> > exchange services. I then reinstalled IIS including SMTP and NNTP. I've > > >> > ran > > >> > eseutil to check the integrity of the database and it is in a clean > > >> > state. > > >> > However, I can't mount the store in the exchange manager. I also can > > >> > start > > >> > the exchange routing engine service. The two errors I get are > > >> > Error 1083 when trying to start the routing engine service > > >> > Error c1041724 when I try to mount the store. > > >> > > > >> > Can anyone help me. > > >> > -- > > >> > Thanks for your help. > > >> > > > >> > Kevin > > >> > > >> > > >> > > > > > >

Re: can't mount information store Kevin 08.07.2007 04:32:03 I verified that both the mailbox and public database were in a clean state, then moved the E00.log file into a different folder and both databases mounted.... Go figure. Anyway, I'm heading to the office to see if mail is moving. I'll be back. -- Thanks for your help. Kevin "Kevin" wrote: [Quoted Text] > I should probably point out. That the database has not been renamed or moved. > It's right where it's suppose to be. Also, the only files in the "DBDATA" > folder are: > E00.chk > E00.log > E0002A82.log > priv1.edb > priv1.stm > pub1.edb > pub1.stm > res1.log > res2.log > > I do appreciate your help. > -- > Thanks for your help. > > Kevin > > > "Kevin" wrote: > > > Since my last post I have renamed and moved the mdbdata folder to a secure > > drive. I then reinstalled exchange and then installed exchange 2003 sp2. I > > then moved the original mdbdata folder back. I the exchange routing engine > > service > > is no working, however, I still can't mount the mailbox and public stores. > > > > If I restart the server, the following are in Event Viewer > > Event Type: Error > > Event Source: ESE > > Event Category: Logging/Recovery > > Event ID: 494 > > Date: 7/7/2007 > > Time: 5:12:04 PM > > User: N/A > > Computer: GREGORY > > Description: > > Information Store (2660) First Storage Group: Database recovery failed with > > error -1216 because it encountered references to a database, 'C:\Program > > Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The database > > was not brought to a Clean Shutdown state before it was removed (or possibly > > moved or renamed). The database engine will not permit recovery to complete > > for this instance until the missing database is re-instated. If the database > > is truly no longer available and no longer required, procedures for > > recovering from this error are available in the Microsoft Knowledge Base or > > by following the "more information" link at the bottom of this message. > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > > > Event Type: Error > > Event Source: ESE > > Event Category: Logging/Recovery > > Event ID: 454 > > Date: 7/7/2007 > > Time: 5:12:04 PM > > User: N/A > > Computer: GREGORY > > Description: > > Information Store (2660) First Storage Group: Database recovery/restore > > failed with unexpected error -1216. > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > Event Type: Error > > Event Source: MSExchangeIS > > Event Category: General > > Event ID: 9518 > > Date: 7/7/2007 > > Time: 5:12:04 PM > > User: N/A > > Computer: GREGORY > > Description: > > Error 0xfffffb40 starting Storage Group > > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > > Microsoft Exchange Information Store. > > Storage Group - Initialization of Jet failed. > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > Event Type: Error > > Event Source: MSExchangeIS > > Event Category: General > > Event ID: 9518 > > Date: 7/7/2007 > > Time: 5:12:04 PM > > User: N/A > > Computer: GREGORY > > Description: > > Error 0xfffffb40 starting Storage Group > > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > > Microsoft Exchange Information Store. > > <NULL>. > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > > > When I try to mount the mailbox and public store I receive the Error > > c1041724 and the following is in Event Viewer. > > > > Event Type: Error > > Event Source: MSExchangeIS > > Event Category: General > > Event ID: 9518 > > Date: 7/7/2007 > > Time: 9:12:10 PM > > User: N/A > > Computer: GREGORY > > Description: > > Error 0xfffffb40 starting Storage Group > > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first administrative > > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group on the > > Microsoft Exchange Information Store. > > Storage Group - Initialization of Jet failed. > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > > > Any Ideas? > > > > -- > > Thanks for your help. > > > > Kevin > > > > > > "Merv Porter [SBS-MVP]" wrote: > > > > > A backup of your SBS server (including Exchange databases) is always > > > recommended, but a reinstall of Exchange should not overwrite your current > > > Exchange databases. See the follwoing thread: > > > > > > Reinstall Exchange on SBS 2003 SP1 > > > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 > > > > > > -- > > > Merv Porter [SBS-MVP] > > > ============================ > > > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > > > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... > > > > No I haven't tried to reinstall exchange yet. I just finished running > > > > eseutil > > > > /d command to defrag the database. It was successful. I've copied the > > > > entire > > > > exchsrvr folder to another drive. Now, in order to reinstall only the > > > > exchange portion of the SBS 2003 server. Do I need to launch "add and > > > > remove > > > > programs" click on "windows small business server 2003" from the currently > > > > installed programs list? Will this process overwrite the mdbdata folder? > > > > -- > > > > Thanks for your help. > > > > > > > > Kevin > > > > > > > > > > > > "Merv Porter [SBS-MVP]" wrote: > > > > > > > >> Did you reinstall Exchange as well? > > > >> > > > >> How to remove and to reinstall IIS on a computer that is running Exchange > > > >> Server > > > >> http://support.microsoft.com/kb/320202 > > > >> > > > >> Have you looked at: > > > >> http://technet.microsoft.com/en-us/library/aa996027.aspx > > > >> -------------------------------------- > > > >> C1041724 > > > >> Error c1041724 is "An internal processing error has occurred. Try > > > >> restarting > > > >> the Exchange System Manager or the Microsoft Exchange Information Store > > > >> service, or both." For general information about this error, see > > > >> Knowledge > > > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount a > > > >> Database" (http://support.microsoft.com/?id=294318). > > > >> > > > >> Check permissions on the folder that the TMP variable points to. Exchange > > > >> needs full control permissions for the root of the drive with the > > > >> transaction log files and database files and all subfolders between the > > > >> root > > > >> of the drive and these files. See Knowledge Base article 307242, > > > >> "Information store does not mount with 0xfffff745 and -2235 errors" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). > > > >> > > > >> Check the application log for MSExchangeIS Event ID 9519. See Knowledge > > > >> Base > > > >> article 312873, "Mailbox Store or a Public Store May Not Mount with > > > >> Error -344" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). > > > >> > > > >> Check the application log for MSExchangeIS Event ID 1088. See Knowledge > > > >> Base > > > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails to > > > >> Mount" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). > > > >> > > > >> Check to ensure that the store you are trying to mount has the Allow > > > >> inheritable permissions to propagate to this object check box selected. > > > >> See > > > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 error > > > >> message when you try to mount an Exchange 2000 Server mailbox store" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). > > > >> > > > >> If you receive this error when trying to mount a store that has just been > > > >> restored from backup, make sure hard recovery has completed. See > > > >> Knowledge > > > >> Base article 253931, "Mounting a Database After Restore Fails with Error > > > >> Message c1041724" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). > > > >> > > > >> Check to see if a second SystemMailbox object exists for the store you > > > >> are > > > >> trying to mount. See Knowledge Base article 274534, "XADM: Event ID 9175, > > > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). > > > >> > > > >> Check to make sure another copy of the same database is not running. See > > > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 Messages > > > >> Occur When Mailbox Store Fails to Mount" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). > > > >> > > > >> Check the log file drive to ensure that it has adequate space. You may > > > >> see > > > >> MSExchangeIS Event 9519 and 9559 in the application log. It is important > > > >> that you do not simply delete transaction log files to make more space. > > > >> These files are part of your Exchange database. For information on moving > > > >> log files, see Knowledge Base article 821915, "How to Move Exchange > > > >> Databases and Logs in Exchange Server 2003" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). > > > >> > > > >> Check to make sure your E00.log file has the correct signature. See > > > >> Knowledge Base article 294367, "You Cannot Mount the Database, and > > > >> Receive > > > >> Events 9518 and 455" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). > > > >> > > > >> Check to see if the MDBDATA folder that contains the files for the store > > > >> you > > > >> are trying to mount has the proper permissions set on it. See Knowledge > > > >> Base > > > >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 When > > > >> You > > > >> Try to Mount the Mailbox or the Public Store" > > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). > > > >> -------------------------------------------------- > > > >> > > > >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > > > >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... > > > >> > I'm running 1 SBS 2003 server. Here is the problem > > > >> > > > > >> > Our OWA stopped working so I uninstalled IIS which basically crashed > > > >> > the > > > >> > exchange services. I then reinstalled IIS including SMTP and NNTP. I've > > > >> > ran > > > >> > eseutil to check the integrity of the database and it is in a clean > > > >> > state. > > > >> > However, I can't mount the store in the exchange manager. I also can > > > >> > start > > > >> > the exchange routing engine service. The two errors I get are > > > >> > Error 1083 when trying to start the routing engine service > > > >> > Error c1041724 when I try to mount the store. > > > >> > > > > >> > Can anyone help me. > > > >> > -- > > > >> > Thanks for your help. > > > >> > > > > >> > Kevin > > > >> > > > >> > > > >> > > > > > > > > >

Re: can't mount information store "Cris Hanna [SBS-MVP]" <crisnospamhanna[ at ]computingnospampossibilities.net> 08.07.2007 17:04:32 As you might guess...the NG's dont always get monitored frequently on the weekends Appears like a corrupt log file? Give us an update when you've checked -- Cris Hanna [SBS-MVP] ------------------------------ Please do not contact me directly, only respond in the Newsgroups MVPs do not work for Microsoft ------------------------------ Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2 "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message news:D3C2AFD8-B2E9-4ED5-B23F-6D3089E02B7A[ at ]microsoft.com... [Quoted Text] >I verified that both the mailbox and public database were in a clean state, > then moved the E00.log file into a different folder and both databases > mounted.... Go figure. Anyway, I'm heading to the office to see if mail is > moving. I'll be back. > -- > Thanks for your help. > > Kevin > > > "Kevin" wrote: > >> I should probably point out. That the database has not been renamed or >> moved. >> It's right where it's suppose to be. Also, the only files in the "DBDATA" >> folder are: >> E00.chk >> E00.log >> E0002A82.log >> priv1.edb >> priv1.stm >> pub1.edb >> pub1.stm >> res1.log >> res2.log >> >> I do appreciate your help. >> -- >> Thanks for your help. >> >> Kevin >> >> >> "Kevin" wrote: >> >> > Since my last post I have renamed and moved the mdbdata folder to a >> > secure >> > drive. I then reinstalled exchange and then installed exchange 2003 >> > sp2. I >> > then moved the original mdbdata folder back. I the exchange routing >> > engine >> > service >> > is no working, however, I still can't mount the mailbox and public >> > stores. >> > >> > If I restart the server, the following are in Event Viewer >> > Event Type: Error >> > Event Source: ESE >> > Event Category: Logging/Recovery >> > Event ID: 494 >> > Date: 7/7/2007 >> > Time: 5:12:04 PM >> > User: N/A >> > Computer: GREGORY >> > Description: >> > Information Store (2660) First Storage Group: Database recovery failed >> > with >> > error -1216 because it encountered references to a database, >> > 'C:\Program >> > Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The >> > database >> > was not brought to a Clean Shutdown state before it was removed (or >> > possibly >> > moved or renamed). The database engine will not permit recovery to >> > complete >> > for this instance until the missing database is re-instated. If the >> > database >> > is truly no longer available and no longer required, procedures for >> > recovering from this error are available in the Microsoft Knowledge >> > Base or >> > by following the "more information" link at the bottom of this message. >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > >> > Event Type: Error >> > Event Source: ESE >> > Event Category: Logging/Recovery >> > Event ID: 454 >> > Date: 7/7/2007 >> > Time: 5:12:04 PM >> > User: N/A >> > Computer: GREGORY >> > Description: >> > Information Store (2660) First Storage Group: Database recovery/restore >> > failed with unexpected error -1216. >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > Event Type: Error >> > Event Source: MSExchangeIS >> > Event Category: General >> > Event ID: 9518 >> > Date: 7/7/2007 >> > Time: 5:12:04 PM >> > User: N/A >> > Computer: GREGORY >> > Description: >> > Error 0xfffffb40 starting Storage Group >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first >> > administrative >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group >> > on the >> > Microsoft Exchange Information Store. >> > Storage Group - Initialization of Jet failed. >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > Event Type: Error >> > Event Source: MSExchangeIS >> > Event Category: General >> > Event ID: 9518 >> > Date: 7/7/2007 >> > Time: 5:12:04 PM >> > User: N/A >> > Computer: GREGORY >> > Description: >> > Error 0xfffffb40 starting Storage Group >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first >> > administrative >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group >> > on the >> > Microsoft Exchange Information Store. >> > <NULL>. >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > >> > When I try to mount the mailbox and public store I receive the Error >> > c1041724 and the following is in Event Viewer. >> > >> > Event Type: Error >> > Event Source: MSExchangeIS >> > Event Category: General >> > Event ID: 9518 >> > Date: 7/7/2007 >> > Time: 9:12:10 PM >> > User: N/A >> > Computer: GREGORY >> > Description: >> > Error 0xfffffb40 starting Storage Group >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first >> > administrative >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group >> > on the >> > Microsoft Exchange Information Store. >> > Storage Group - Initialization of Jet failed. >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > >> > Any Ideas? >> > >> > -- >> > Thanks for your help. >> > >> > Kevin >> > >> > >> > "Merv Porter [SBS-MVP]" wrote: >> > >> > > A backup of your SBS server (including Exchange databases) is always >> > > recommended, but a reinstall of Exchange should not overwrite your >> > > current >> > > Exchange databases. See the follwoing thread: >> > > >> > > Reinstall Exchange on SBS 2003 SP1 >> > > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 >> > > >> > > -- >> > > Merv Porter [SBS-MVP] >> > > ============================ >> > > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message >> > > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... >> > > > No I haven't tried to reinstall exchange yet. I just finished >> > > > running >> > > > eseutil >> > > > /d command to defrag the database. It was successful. I've copied >> > > > the >> > > > entire >> > > > exchsrvr folder to another drive. Now, in order to reinstall only >> > > > the >> > > > exchange portion of the SBS 2003 server. Do I need to launch "add >> > > > and >> > > > remove >> > > > programs" click on "windows small business server 2003" from the >> > > > currently >> > > > installed programs list? Will this process overwrite the mdbdata >> > > > folder? >> > > > -- >> > > > Thanks for your help. >> > > > >> > > > Kevin >> > > > >> > > > >> > > > "Merv Porter [SBS-MVP]" wrote: >> > > > >> > > >> Did you reinstall Exchange as well? >> > > >> >> > > >> How to remove and to reinstall IIS on a computer that is running >> > > >> Exchange >> > > >> Server >> > > >> http://support.microsoft.com/kb/320202 >> > > >> >> > > >> Have you looked at: >> > > >> http://technet.microsoft.com/en-us/library/aa996027.aspx >> > > >> -------------------------------------- >> > > >> C1041724 >> > > >> Error c1041724 is "An internal processing error has occurred. Try >> > > >> restarting >> > > >> the Exchange System Manager or the Microsoft Exchange Information >> > > >> Store >> > > >> service, or both." For general information about this error, see >> > > >> Knowledge >> > > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount >> > > >> a >> > > >> Database" (http://support.microsoft.com/?id=294318). >> > > >> >> > > >> Check permissions on the folder that the TMP variable points to. >> > > >> Exchange >> > > >> needs full control permissions for the root of the drive with the >> > > >> transaction log files and database files and all subfolders >> > > >> between the >> > > >> root >> > > >> of the drive and these files. See Knowledge Base article 307242, >> > > >> "Information store does not mount with 0xfffff745 and -2235 >> > > >> errors" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). >> > > >> >> > > >> Check the application log for MSExchangeIS Event ID 9519. See >> > > >> Knowledge >> > > >> Base >> > > >> article 312873, "Mailbox Store or a Public Store May Not Mount >> > > >> with >> > > >> Error -344" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). >> > > >> >> > > >> Check the application log for MSExchangeIS Event ID 1088. See >> > > >> Knowledge >> > > >> Base >> > > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails >> > > >> to >> > > >> Mount" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). >> > > >> >> > > >> Check to ensure that the store you are trying to mount has the >> > > >> Allow >> > > >> inheritable permissions to propagate to this object check box >> > > >> selected. >> > > >> See >> > > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 >> > > >> error >> > > >> message when you try to mount an Exchange 2000 Server mailbox >> > > >> store" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). >> > > >> >> > > >> If you receive this error when trying to mount a store that has >> > > >> just been >> > > >> restored from backup, make sure hard recovery has completed. See >> > > >> Knowledge >> > > >> Base article 253931, "Mounting a Database After Restore Fails with >> > > >> Error >> > > >> Message c1041724" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). >> > > >> >> > > >> Check to see if a second SystemMailbox object exists for the store >> > > >> you >> > > >> are >> > > >> trying to mount. See Knowledge Base article 274534, "XADM: Event >> > > >> ID 9175, >> > > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). >> > > >> >> > > >> Check to make sure another copy of the same database is not >> > > >> running. See >> > > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 >> > > >> Messages >> > > >> Occur When Mailbox Store Fails to Mount" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280753). >> > > >> >> > > >> Check the log file drive to ensure that it has adequate space. You >> > > >> may >> > > >> see >> > > >> MSExchangeIS Event 9519 and 9559 in the application log. It is >> > > >> important >> > > >> that you do not simply delete transaction log files to make more >> > > >> space. >> > > >> These files are part of your Exchange database. For information on >> > > >> moving >> > > >> log files, see Knowledge Base article 821915, "How to Move >> > > >> Exchange >> > > >> Databases and Logs in Exchange Server 2003" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=821915). >> > > >> >> > > >> Check to make sure your E00.log file has the correct signature. >> > > >> See >> > > >> Knowledge Base article 294367, "You Cannot Mount the Database, and >> > > >> Receive >> > > >> Events 9518 and 455" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=294367). >> > > >> >> > > >> Check to see if the MDBDATA folder that contains the files for the >> > > >> store >> > > >> you >> > > >> are trying to mount has the proper permissions set on it. See >> > > >> Knowledge >> > > >> Base >> > > >> article 823022, " 'ID No: c1041724' Error Message and Event ID 491 >> > > >> When >> > > >> You >> > > >> Try to Mount the Mailbox or the Public Store" >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823022). >> > > >> -------------------------------------------------- >> > > >> >> > > >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message >> > > >> news:2BE5A69D-732F-491B-8C77-6E7CA78B34B7[ at ]microsoft.com... >> > > >> > I'm running 1 SBS 2003 server. Here is the problem >> > > >> > >> > > >> > Our OWA stopped working so I uninstalled IIS which basically >> > > >> > crashed >> > > >> > the >> > > >> > exchange services. I then reinstalled IIS including SMTP and >> > > >> > NNTP. I've >> > > >> > ran >> > > >> > eseutil to check the integrity of the database and it is in a >> > > >> > clean >> > > >> > state. >> > > >> > However, I can't mount the store in the exchange manager. I also >> > > >> > can >> > > >> > start >> > > >> > the exchange routing engine service. The two errors I get are >> > > >> > Error 1083 when trying to start the routing engine service >> > > >> > Error c1041724 when I try to mount the store. >> > > >> > >> > > >> > Can anyone help me. >> > > >> > -- >> > > >> > Thanks for your help. >> > > >> > >> > > >> > Kevin >> > > >> >> > > >> >> > > >> >> > > >> > > >> > >

Re: can't mount information store Kevin 08.07.2007 20:50:00 I believe I've resolved the issue. This began by me finding an article on microsoft website on how to reinstall IIS but it never said to dismount the store or shut down the exchange services. An article that one of you gave me stated that it was important to do that. Both database were dirty shutdown and the logs were corrupt. I greatly appreciate all of your help. -- Thanks for your help. Kevin "Cris Hanna [SBS-MVP]" wrote: [Quoted Text] > As you might guess...the NG's dont always get monitored frequently on the > weekends > Appears like a corrupt log file? > > Give us an update when you've checked > > -- > Cris Hanna [SBS-MVP] > ------------------------------ > Please do not contact me directly, only respond in the Newsgroups > MVPs do not work for Microsoft > ------------------------------ > Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2 > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > news:D3C2AFD8-B2E9-4ED5-B23F-6D3089E02B7A[ at ]microsoft.com... > >I verified that both the mailbox and public database were in a clean state, > > then moved the E00.log file into a different folder and both databases > > mounted.... Go figure. Anyway, I'm heading to the office to see if mail is > > moving. I'll be back. > > -- > > Thanks for your help. > > > > Kevin > > > > > > "Kevin" wrote: > > > >> I should probably point out. That the database has not been renamed or > >> moved. > >> It's right where it's suppose to be. Also, the only files in the "DBDATA" > >> folder are: > >> E00.chk > >> E00.log > >> E0002A82.log > >> priv1.edb > >> priv1.stm > >> pub1.edb > >> pub1.stm > >> res1.log > >> res2.log > >> > >> I do appreciate your help. > >> -- > >> Thanks for your help. > >> > >> Kevin > >> > >> > >> "Kevin" wrote: > >> > >> > Since my last post I have renamed and moved the mdbdata folder to a > >> > secure > >> > drive. I then reinstalled exchange and then installed exchange 2003 > >> > sp2. I > >> > then moved the original mdbdata folder back. I the exchange routing > >> > engine > >> > service > >> > is no working, however, I still can't mount the mailbox and public > >> > stores. > >> > > >> > If I restart the server, the following are in Event Viewer > >> > Event Type: Error > >> > Event Source: ESE > >> > Event Category: Logging/Recovery > >> > Event ID: 494 > >> > Date: 7/7/2007 > >> > Time: 5:12:04 PM > >> > User: N/A > >> > Computer: GREGORY > >> > Description: > >> > Information Store (2660) First Storage Group: Database recovery failed > >> > with > >> > error -1216 because it encountered references to a database, > >> > 'C:\Program > >> > Files\Exchsrvr\mdbdata\priv1.edb', which is no longer present. The > >> > database > >> > was not brought to a Clean Shutdown state before it was removed (or > >> > possibly > >> > moved or renamed). The database engine will not permit recovery to > >> > complete > >> > for this instance until the missing database is re-instated. If the > >> > database > >> > is truly no longer available and no longer required, procedures for > >> > recovering from this error are available in the Microsoft Knowledge > >> > Base or > >> > by following the "more information" link at the bottom of this message. > >> > > >> > For more information, click > >> > http://www.microsoft.com/contentredirect.asp. > >> > > >> > > >> > Event Type: Error > >> > Event Source: ESE > >> > Event Category: Logging/Recovery > >> > Event ID: 454 > >> > Date: 7/7/2007 > >> > Time: 5:12:04 PM > >> > User: N/A > >> > Computer: GREGORY > >> > Description: > >> > Information Store (2660) First Storage Group: Database recovery/restore > >> > failed with unexpected error -1216. > >> > > >> > For more information, click > >> > http://www.microsoft.com/contentredirect.asp. > >> > > >> > Event Type: Error > >> > Event Source: MSExchangeIS > >> > Event Category: General > >> > Event ID: 9518 > >> > Date: 7/7/2007 > >> > Time: 5:12:04 PM > >> > User: N/A > >> > Computer: GREGORY > >> > Description: > >> > Error 0xfffffb40 starting Storage Group > >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > >> > administrative > >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > >> > on the > >> > Microsoft Exchange Information Store. > >> > Storage Group - Initialization of Jet failed. > >> > > >> > For more information, click > >> > http://www.microsoft.com/contentredirect.asp. > >> > > >> > Event Type: Error > >> > Event Source: MSExchangeIS > >> > Event Category: General > >> > Event ID: 9518 > >> > Date: 7/7/2007 > >> > Time: 5:12:04 PM > >> > User: N/A > >> > Computer: GREGORY > >> > Description: > >> > Error 0xfffffb40 starting Storage Group > >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > >> > administrative > >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > >> > on the > >> > Microsoft Exchange Information Store. > >> > <NULL>. > >> > > >> > For more information, click > >> > http://www.microsoft.com/contentredirect.asp. > >> > > >> > > >> > When I try to mount the mailbox and public store I receive the Error > >> > c1041724 and the following is in Event Viewer. > >> > > >> > Event Type: Error > >> > Event Source: MSExchangeIS > >> > Event Category: General > >> > Event ID: 9518 > >> > Date: 7/7/2007 > >> > Time: 9:12:10 PM > >> > User: N/A > >> > Computer: GREGORY > >> > Description: > >> > Error 0xfffffb40 starting Storage Group > >> > /DC=com/DC=gregoryelectricinc/CN=Configuration/CN=Services/CN=Microsoft > >> > Exchange/CN=GREGORYELECTRIC/CN=Administrative Groups/CN=first > >> > administrative > >> > group/CN=Servers/CN=GREGORY/CN=InformationStore/CN=First Storage Group > >> > on the > >> > Microsoft Exchange Information Store. > >> > Storage Group - Initialization of Jet failed. > >> > > >> > For more information, click > >> > http://www.microsoft.com/contentredirect.asp. > >> > > >> > > >> > Any Ideas? > >> > > >> > -- > >> > Thanks for your help. > >> > > >> > Kevin > >> > > >> > > >> > "Merv Porter [SBS-MVP]" wrote: > >> > > >> > > A backup of your SBS server (including Exchange databases) is always > >> > > recommended, but a reinstall of Exchange should not overwrite your > >> > > current > >> > > Exchange databases. See the follwoing thread: > >> > > > >> > > Reinstall Exchange on SBS 2003 SP1 > >> > > http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/21b1705d81d37e1f/d1fa451860752996?lnk=st&q=reinstall+exchange+on+SBS+2003+sp1+terence&rnum=6&hl=en#d1fa451860752996 > >> > > > >> > > -- > >> > > Merv Porter [SBS-MVP] > >> > > ============================ > >> > > "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message > >> > > news:A3E52CA2-F299-415F-ADEE-E8BB86B9E085[ at ]microsoft.com... > >> > > > No I haven't tried to reinstall exchange yet. I just finished > >> > > > running > >> > > > eseutil > >> > > > /d command to defrag the database. It was successful. I've copied > >> > > > the > >> > > > entire > >> > > > exchsrvr folder to another drive. Now, in order to reinstall only > >> > > > the > >> > > > exchange portion of the SBS 2003 server. Do I need to launch "add > >> > > > and > >> > > > remove > >> > > > programs" click on "windows small business server 2003" from the > >> > > > currently > >> > > > installed programs list? Will this process overwrite the mdbdata > >> > > > folder? > >> > > > -- > >> > > > Thanks for your help. > >> > > > > >> > > > Kevin > >> > > > > >> > > > > >> > > > "Merv Porter [SBS-MVP]" wrote: > >> > > > > >> > > >> Did you reinstall Exchange as well? > >> > > >> > >> > > >> How to remove and to reinstall IIS on a computer that is running > >> > > >> Exchange > >> > > >> Server > >> > > >> http://support.microsoft.com/kb/320202 > >> > > >> > >> > > >> Have you looked at: > >> > > >> http://technet.microsoft.com/en-us/library/aa996027.aspx > >> > > >> -------------------------------------- > >> > > >> C1041724 > >> > > >> Error c1041724 is "An internal processing error has occurred. Try > >> > > >> restarting > >> > > >> the Exchange System Manager or the Microsoft Exchange Information > >> > > >> Store > >> > > >> service, or both." For general information about this error, see > >> > > >> Knowledge > >> > > >> Base article 294318, "C1041724 Error Occurs When You Try to Mount > >> > > >> a > >> > > >> Database" (http://support.microsoft.com/?id=294318). > >> > > >> > >> > > >> Check permissions on the folder that the TMP variable points to. > >> > > >> Exchange > >> > > >> needs full control permissions for the root of the drive with the > >> > > >> transaction log files and database files and all subfolders > >> > > >> between the > >> > > >> root > >> > > >> of the drive and these files. See Knowledge Base article 307242, > >> > > >> "Information store does not mount with 0xfffff745 and -2235 > >> > > >> errors" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=307242). > >> > > >> > >> > > >> Check the application log for MSExchangeIS Event ID 9519. See > >> > > >> Knowledge > >> > > >> Base > >> > > >> article 312873, "Mailbox Store or a Public Store May Not Mount > >> > > >> with > >> > > >> Error -344" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=312873). > >> > > >> > >> > > >> Check the application log for MSExchangeIS Event ID 1088. See > >> > > >> Knowledge > >> > > >> Base > >> > > >> article 280652, "XADM: "Event ID 1088" Is Logged and Store Fails > >> > > >> to > >> > > >> Mount" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=280652). > >> > > >> > >> > > >> Check to ensure that the store you are trying to mount has the > >> > > >> Allow > >> > > >> inheritable permissions to propagate to this object check box > >> > > >> selected. > >> > > >> See > >> > > >> Knowledge Base article 827283, "You receive a c1041724 or c1041722 > >> > > >> error > >> > > >> message when you try to mount an Exchange 2000 Server mailbox > >> > > >> store" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=827283). > >> > > >> > >> > > >> If you receive this error when trying to mount a store that has > >> > > >> just been > >> > > >> restored from backup, make sure hard recovery has completed. See > >> > > >> Knowledge > >> > > >> Base article 253931, "Mounting a Database After Restore Fails with > >> > > >> Error > >> > > >> Message c1041724" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=253931). > >> > > >> > >> > > >> Check to see if a second SystemMailbox object exists for the store > >> > > >> you > >> > > >> are > >> > > >> trying to mount. See Knowledge Base article 274534, "XADM: Event > >> > > >> ID 9175, > >> > > >> 9546, 9519 Messages Occur When Mailbox Store Fails to Mount" > >> > > >> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=274534). > >> > > >> > >> > > >> Check to make sure another copy of the same database is not > >> > > >> running. See > >> > > >> Knowledge Base article 280753, "XADM: Event ID 9175, 9546, 9519 > >> > > >> Messages

Re: can't mount information store "Cris Hanna [SBS-MVP]" <crisnospamhanna[ at ]computingnospampossibilities.net> 08.07.2007 21:31:09 Well it was probably Merv that gave you the article But we're glad its sorted out. -- Cris Hanna [SBS-MVP] ------------------------------ Please do not contact me directly, only respond in the Newsgroups MVPs do not work for Microsoft ------------------------------ Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2 "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message news:2DE3BD0F-E3F1-49C0-ACA5-E80F7618D787[ at ]microsoft.com... [Quoted Text] >I believe I've resolved the issue. This began by me finding an article on > microsoft website on how to reinstall IIS but it never said to dismount > the > store or shut down the exchange services. An article that one of you gave > me > stated that it was important to do that. Both database were dirty shutdown > and the logs were corrupt. I greatly appreciate all of your help. > -- > Thanks for your help. > > Kevin > > > "Cris Hanna [SBS-MVP]" wrote: > >> As you might guess...the NG's dont always get monitored frequently on the >> weekends >> Appears like a corrupt log file? >> >> Give us an update when you've checked >> >> -- >> Cris Hanna [SBS-MVP] >> ------------------------------ >> Please do not contact me directly, only respond in the Newsgroups >> MVPs do not work for Microsoft >> ------------------------------ >> Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2 >> "Kevin" <Kevin[ at ]discussions.microsoft.com> wrote in message >> news:D3C2AFD8-B2E9-4ED5-B23F-6D3089E02B7A[ at ]microsoft.com... >> >I verified that both the mailbox and public database were in a clean >> >state, >> > then moved the E00.log file into a different folder and both databases >> > mounted.... Go figure. Anyway, I'm heading to the office to see if mail >> > is >> > moving. I'll be back. >> > -- >> > Thanks for your help. >> > >> > Kevin >> > >> > >> > "Kevin" wrote: >> > >> >> I should probably point out. That the database has not been renamed or >> >> moved. >> >> It's right where it's suppose to be. Also, the only files in the >> >> "DBDATA" >> >> folder are: >> >> E00.chk >> >> E00.log >> >> E0002A82.log >> >> priv1.edb >> >> priv1.stm >> >> pub1.edb >> >> pub1.stm >> >> res1.log >> >> res2.log >> >> >> >>