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Hi,
Hope someone can help. My SBS2003 server recently stopped sending me the
daily performance report as an email. I have re-run the "Reporting and
Monitoring" wizard in SBS2003 Server Management however all that I now get
is a daily email that says "The is no performance data available at this
time. Performance data is collected hourly"
Can anyone offer a solution?
Thanks and kind regards,
Andrew
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Hello Andrew,
Thanks for posting in our newsgroup.
From you description, I know that in your daily performance report you see
"There is no performance data available at this time. Performance data is
collected hourly". If I am off-base, please don't hesitate to let me know.
By default the daily performance report is scheduled to run daily at 7:45
P.M. and it gathers system, disk, memory, Exchange, Fax, and printing
performance statistics, and then places that data into the database.
Please let me know the following information to make the situation more
clearly:
1. What important change did you make before the issue begins?
2. Can you get the server usage report usefully?
Based on my research, please take the following steps:
Step 1: Please ensure you ran the Monitoring configure wizard as the
following steps.
1. Open Server Management and Expand Monitoring and Reporting.
2. Click Set Up Monitoring Reports and Alerts and Click Next.
3. Select Receive a daily performance report in e-mail, View the usage
report in Server Management and Receive a usage report in e-mail every
other week. Click Next.
4. Input the E-mail address you want to send the report to and click Next.
5 Select a business owner to view the usage report and click Next.
6. Input an e-mail address to receive the notification of performance
alerts and click Next.
7. Click Finish.
Step 2: The problem may be caused by corrupt SQL database, please reset the
SQL database for monitoring component. To do so:
1. Open Server Management.
2. Click Monitoring and Reporting.
3. Click Set Up Monitoring Reports and Alerts.
4. Click Next and select Reinstall monitoring features.
5. Click Yes to confirm.
6. Follow the steps to complete the task.
7. Then pleas re-run CEICW wizard and then run configure Monitoring and
Reporting wizard to configure the monitoring component.
After doing these steps, the health monitor will be reconfigured and the
SQL database will be reset. The original performance and usage data will be
removed. The server will start to collect new counter value from the
beginning. It will take more than 24 hours so that the report can be
generated. Then please test to see if the issue resolved.
If the problem persists, please kindly help me collect the following
information for further research:
1. A sample of daily performance report.
2. MPS Report
1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to us.
Please send the information to v-robeli[ at ]microsoft.com with subject:
39800551-Monitoring.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
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--------------------
<From: "Andrew Gericke" <amgerick[ at ]mweb.co.za>
<Subject: Monitoring
<Date: Thu, 5 Jul 2007 22:21:58 +0200
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<Hi,
<
<Hope someone can help. My SBS2003 server recently stopped sending me the
<daily performance report as an email. I have re-run the "Reporting and
<Monitoring" wizard in SBS2003 Server Management however all that I now get
<is a daily email that says "The is no performance data available at this
<time. Performance data is collected hourly"
<
<Can anyone offer a solution?
<
<Thanks and kind regards,
<
<Andrew
<
<
<
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