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Thread: Outlook 2003 Problem / roaming profiles??

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Outlook 2003 Problem / roaming profiles??
"smile" <smile[ at ]nospamhere.com> 12.07.2007 15:25:04
I have a problem with 1 user - who can't access his Outlook

His mail box appears to blank!
Can't setup the Exchange info - the fields are grayed out

We are using Roming Profiles

I can loginto the users PC as myself and access my mailbox without any
problem
but can't login in as him on another PC


Re: Outlook 2003 Problem / roaming profiles??
"Lanwench [MVP - Exchange]" <lanwench[ at ]heybuddy.donotsendme.unsolicitedmailatyahoo.com> 12.07.2007 16:09:35
smile <smile[ at ]nospamhere.com> wrote:
[Quoted Text]
> I have a problem with 1 user - who can't access his Outlook
>
> His mail box appears to blank!

Recreate his mail profile from scratch.
> Can't setup the Exchange info - the fields are grayed out
>
> We are using Roming Profiles
>
> I can loginto the users PC as myself and access my mailbox without
> any problem
> but can't login in as him on another PC

That's another issue - what event log errors do you see?
Below please find my standard boilerplate on roaming profiles.



General tips:

1. Set up a share on the server. For example - d:\profiles, shared as
profiles$ to make it hidden from browsing. Make sure this share is not set
to allow offline files/caching!
2. Make sure the share permissions on profiles$ indicate everyone=full
control. Set the NTFS security to administrators, system, and users=full
control.
3. In the users' ADUC properties, specify \\server\profiles$\%username% in
the profiles field
4. Have each user log into the domain once from their usual workstation
(where their existing profile lives) and log out. The profile is now
roaming.
5. If you want the administrators group to automatically have permissions to
the profiles folders, you'll need to make the appropriate change in group
policy. Look in computer configuration/administrative templates/system/user
profiles - there's an option to add administrators group to the roaming
profiles permissions.

Notes:

* Make sure users understand that they should never log into multiple
computers at the same time when they have roaming profiles (unless you make
the profiles mandatory by renaming ntuser.dat to ntuser.man so they can't
change them). Explain that the
last one out
wins, when it comes to uploading the final, changed copy of the profile.

* Keep your profiles TINY. Redirect My Documents; usually best done to the
user's home directory on the server - either via
group policy (folder redirection) or manually (far less advisable). If you
aren't going to also redirect the desktop using policies, tell users that
they are not to store any files on the desktop or you will beat them with a
stick. Big profile=slow login/logout, and possible profile corruption.

* Note that user profiles are not compatible between different OS versions,
even between W2k/XP. Keep all your computers. Keep your workstations as
identical as possible - meaning, OS version is the same, SP level is the
same, app load is (as much as possible) the same.

* Do not let people store any data locally - all data belongs on the server.

* The User Profile Hive Cleanup Utility should be running on all your
computers. You can download it here:
http://www.microsoft.com/downloads/details.aspx?familyid=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en


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