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Thread: SBS 2003 premium not allowing RDP connections

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SBS 2003 premium not allowing RDP connections
Brent C 27.05.2007 00:51:01
We are having an issue with SBS 2003 Premium edition where we can not RDP in
to the SBS Box anymore either externally or internally. When it was initally
setup this was not an issue and the only things that have changed are any new
Microsoft updates that have been installed.

It seems like the SBS Box isn't listening for port 3389 anymore, does anyone
have any ideas as to what the issue might be or anything to try and
troubleshoot the problem?

We have no issues connecting to any of the other 4 Servers through the RWW.

Thanks in advance
RE: SBS 2003 premium not allowing RDP connections
Brent C 27.05.2007 00:59:00
I forgot to mention the error report the ISA Server is giving when we try to
establish a connection:

A connection was abortively closed after one of the peers sent a RST segement.

Not sure if this helps, please let me know if you require anymore information?



"Brent C" wrote:

[Quoted Text]
> We are having an issue with SBS 2003 Premium edition where we can not RDP in
> to the SBS Box anymore either externally or internally. When it was initally
> setup this was not an issue and the only things that have changed are any new
> Microsoft updates that have been installed.
>
> It seems like the SBS Box isn't listening for port 3389 anymore, does anyone
> have any ideas as to what the issue might be or anything to try and
> troubleshoot the problem?
>
> We have no issues connecting to any of the other 4 Servers through the RWW.
>
> Thanks in advance
Re: SBS 2003 premium not allowing RDP connections
"David Copeland [MSFT]" <davidcop[ at ]online.microsoft.com> 27.05.2007 01:17:01
Brent,

Try logging on to the console (from the server itself) and re-applying
Windows Server 2003 SP2. To check to see if it is listening you can use
netstat -aon | find ":3389"

--

Hope that helps,
David Copeland
Microsoft Small Business Server Support

This posting is provided "AS IS" with no warranties, and confers no rights.

Newsgroups:
SBS v4.x : microsoft.public.backoffice.smallbiz
SBS 2000: microsoft.public.backoffice.smallbiz2000
SBS 2003: microsoft.public.windows.server.sbs
"Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
[Quoted Text]
>I forgot to mention the error report the ISA Server is giving when we try
>to
> establish a connection:
>
> A connection was abortively closed after one of the peers sent a RST
> segement.
>
> Not sure if this helps, please let me know if you require anymore
> information?
>
>
>
> "Brent C" wrote:
>
>> We are having an issue with SBS 2003 Premium edition where we can not RDP
>> in
>> to the SBS Box anymore either externally or internally. When it was
>> initally
>> setup this was not an issue and the only things that have changed are any
>> new
>> Microsoft updates that have been installed.
>>
>> It seems like the SBS Box isn't listening for port 3389 anymore, does
>> anyone
>> have any ideas as to what the issue might be or anything to try and
>> troubleshoot the problem?
>>
>> We have no issues connecting to any of the other 4 Servers through the
>> RWW.
>>
>> Thanks in advance

Re: SBS 2003 premium not allowing RDP connections
Brent C 27.05.2007 02:20:01
David,

I have previously tried the netstat command and it is not listening for
3389. I will try re-applying SP2.

Thanks

"David Copeland [MSFT]" wrote:

[Quoted Text]
> Brent,
>
> Try logging on to the console (from the server itself) and re-applying
> Windows Server 2003 SP2. To check to see if it is listening you can use
> netstat -aon | find ":3389"
>
> --
>
> Hope that helps,
> David Copeland
> Microsoft Small Business Server Support
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Newsgroups:
> SBS v4.x : microsoft.public.backoffice.smallbiz
> SBS 2000: microsoft.public.backoffice.smallbiz2000
> SBS 2003: microsoft.public.windows.server.sbs
> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
> >I forgot to mention the error report the ISA Server is giving when we try
> >to
> > establish a connection:
> >
> > A connection was abortively closed after one of the peers sent a RST
> > segement.
> >
> > Not sure if this helps, please let me know if you require anymore
> > information?
> >
> >
> >
> > "Brent C" wrote:
> >
> >> We are having an issue with SBS 2003 Premium edition where we can not RDP
> >> in
> >> to the SBS Box anymore either externally or internally. When it was
> >> initally
> >> setup this was not an issue and the only things that have changed are any
> >> new
> >> Microsoft updates that have been installed.
> >>
> >> It seems like the SBS Box isn't listening for port 3389 anymore, does
> >> anyone
> >> have any ideas as to what the issue might be or anything to try and
> >> troubleshoot the problem?
> >>
> >> We have no issues connecting to any of the other 4 Servers through the
> >> RWW.
> >>
> >> Thanks in advance
>
>
Re: SBS 2003 premium not allowing RDP connections
"SuperGumby [SBS MVP]" <not[ at ]your.nellie> 27.05.2007 10:38:49
Susan recently hit a similar thing where the TS service was not listening on
3389.

ends up the RDP 'device' was the culprit, not sure of the solution. Maybe
David can assist.

devmgr. show non present and show hidden, RDPNP was disabled or broken, _I
think_.

"Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
news:70321B35-10B7-4707-9BA0-BA919B5C565E[ at ]microsoft.com...
[Quoted Text]
> David,
>
> I have previously tried the netstat command and it is not listening for
> 3389. I will try re-applying SP2.
>
> Thanks
>
> "David Copeland [MSFT]" wrote:
>
>> Brent,
>>
>> Try logging on to the console (from the server itself) and re-applying
>> Windows Server 2003 SP2. To check to see if it is listening you can use
>> netstat -aon | find ":3389"
>>
>> --
>>
>> Hope that helps,
>> David Copeland
>> Microsoft Small Business Server Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Newsgroups:
>> SBS v4.x : microsoft.public.backoffice.smallbiz
>> SBS 2000: microsoft.public.backoffice.smallbiz2000
>> SBS 2003: microsoft.public.windows.server.sbs
>> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
>> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
>> >I forgot to mention the error report the ISA Server is giving when we
>> >try
>> >to
>> > establish a connection:
>> >
>> > A connection was abortively closed after one of the peers sent a RST
>> > segement.
>> >
>> > Not sure if this helps, please let me know if you require anymore
>> > information?
>> >
>> >
>> >
>> > "Brent C" wrote:
>> >
>> >> We are having an issue with SBS 2003 Premium edition where we can not
>> >> RDP
>> >> in
>> >> to the SBS Box anymore either externally or internally. When it was
>> >> initally
>> >> setup this was not an issue and the only things that have changed are
>> >> any
>> >> new
>> >> Microsoft updates that have been installed.
>> >>
>> >> It seems like the SBS Box isn't listening for port 3389 anymore, does
>> >> anyone
>> >> have any ideas as to what the issue might be or anything to try and
>> >> troubleshoot the problem?
>> >>
>> >> We have no issues connecting to any of the other 4 Servers through the
>> >> RWW.
>> >>
>> >> Thanks in advance
>>
>>


Re: SBS 2003 premium not allowing RDP connections
"SuperGumby [SBS MVP]" <not[ at ]your.nellie> 27.05.2007 10:42:49
Susan recently hit a similar thing where the TS service was not listening on
3389.

ends up the RDP 'device' was the culprit, not sure of the solution. Maybe
David can assist.

devmgr. show non present and show hidden, RDPNP was disabled or broken, _I
think_.

"Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
news:70321B35-10B7-4707-9BA0-BA919B5C565E[ at ]microsoft.com...
[Quoted Text]
> David,
>
> I have previously tried the netstat command and it is not listening for
> 3389. I will try re-applying SP2.
>
> Thanks
>
> "David Copeland [MSFT]" wrote:
>
>> Brent,
>>
>> Try logging on to the console (from the server itself) and re-applying
>> Windows Server 2003 SP2. To check to see if it is listening you can use
>> netstat -aon | find ":3389"
>>
>> --
>>
>> Hope that helps,
>> David Copeland
>> Microsoft Small Business Server Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> Newsgroups:
>> SBS v4.x : microsoft.public.backoffice.smallbiz
>> SBS 2000: microsoft.public.backoffice.smallbiz2000
>> SBS 2003: microsoft.public.windows.server.sbs
>> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
>> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
>> >I forgot to mention the error report the ISA Server is giving when we
>> >try
>> >to
>> > establish a connection:
>> >
>> > A connection was abortively closed after one of the peers sent a RST
>> > segement.
>> >
>> > Not sure if this helps, please let me know if you require anymore
>> > information?
>> >
>> >
>> >
>> > "Brent C" wrote:
>> >
>> >> We are having an issue with SBS 2003 Premium edition where we can not
>> >> RDP
>> >> in
>> >> to the SBS Box anymore either externally or internally. When it was
>> >> initally
>> >> setup this was not an issue and the only things that have changed are
>> >> any
>> >> new
>> >> Microsoft updates that have been installed.
>> >>
>> >> It seems like the SBS Box isn't listening for port 3389 anymore, does
>> >> anyone
>> >> have any ideas as to what the issue might be or anything to try and
>> >> troubleshoot the problem?
>> >>
>> >> We have no issues connecting to any of the other 4 Servers through the
>> >> RWW.
>> >>
>> >> Thanks in advance
>>
>>



Re: SBS 2003 premium not allowing RDP connections
Susan Bradley, CPA aka Ebitz - SBS Rocks 27.05.2007 11:39:00
http://msmvps.com/blogs/bradley/archive/2007/05/07/back-to-rdping-to-my-server.aspx

http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/16b3ce0417f39445/5dd8111968e07a02?lnk=st&q=terminal+server+device+redirector&rnum=4#5dd8111968e07a02

Read that thread.
Prior to all that, I had disabled the RSS and offloading, I had up'd the NIC
drivers and I STILL lost RDP to the server. In the driver section that one
driver had a "!" and had to be reinstalled from the cab folder.

If it's not that, CALL Product support services as issues like this with SP2
are a free call.

--
http://www.sbslinks.com/really.htm


"SuperGumby [SBS MVP]" wrote:

[Quoted Text]
> Susan recently hit a similar thing where the TS service was not listening on
> 3389.
>
> ends up the RDP 'device' was the culprit, not sure of the solution. Maybe
> David can assist.
>
> devmgr. show non present and show hidden, RDPNP was disabled or broken, _I
> think_.
>
> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
> news:70321B35-10B7-4707-9BA0-BA919B5C565E[ at ]microsoft.com...
> > David,
> >
> > I have previously tried the netstat command and it is not listening for
> > 3389. I will try re-applying SP2.
> >
> > Thanks
> >
> > "David Copeland [MSFT]" wrote:
> >
> >> Brent,
> >>
> >> Try logging on to the console (from the server itself) and re-applying
> >> Windows Server 2003 SP2. To check to see if it is listening you can use
> >> netstat -aon | find ":3389"
> >>
> >> --
> >>
> >> Hope that helps,
> >> David Copeland
> >> Microsoft Small Business Server Support
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Newsgroups:
> >> SBS v4.x : microsoft.public.backoffice.smallbiz
> >> SBS 2000: microsoft.public.backoffice.smallbiz2000
> >> SBS 2003: microsoft.public.windows.server.sbs
> >> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
> >> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
> >> >I forgot to mention the error report the ISA Server is giving when we
> >> >try
> >> >to
> >> > establish a connection:
> >> >
> >> > A connection was abortively closed after one of the peers sent a RST
> >> > segement.
> >> >
> >> > Not sure if this helps, please let me know if you require anymore
> >> > information?
> >> >
> >> >
> >> >
> >> > "Brent C" wrote:
> >> >
> >> >> We are having an issue with SBS 2003 Premium edition where we can not
> >> >> RDP
> >> >> in
> >> >> to the SBS Box anymore either externally or internally. When it was
> >> >> initally
> >> >> setup this was not an issue and the only things that have changed are
> >> >> any
> >> >> new
> >> >> Microsoft updates that have been installed.
> >> >>
> >> >> It seems like the SBS Box isn't listening for port 3389 anymore, does
> >> >> anyone
> >> >> have any ideas as to what the issue might be or anything to try and
> >> >> troubleshoot the problem?
> >> >>
> >> >> We have no issues connecting to any of the other 4 Servers through the
> >> >> RWW.
> >> >>
> >> >> Thanks in advance
> >>
> >>
>
>
>
Re: SBS 2003 premium not allowing RDP connections
Brent C 29.05.2007 08:47:00
I have tried all the suggestions listed and none of them have fixed the
problem. I tried reinstalling SP2, removing SP2 and then reinstalling SP2
again without any luck. Between each instance of uninstall/reinstall I tested
RDP and no luck still.

I have checked the drivers under device manager and all are ok. Tried
updating the NIC Drivers etc.

I don't know if this is specifically a problem with SP2, does anyone else
have anyother suggestions? I am starting to get pretty frustrated here so
anything I can try is appreciated. It is a pain as well because each time I
have to try something I have to drive 1.5 hours each way to test and then
drive back without a resolution.

"SuperGumby [SBS MVP]" wrote:

[Quoted Text]
> Susan recently hit a similar thing where the TS service was not listening on
> 3389.
>
> ends up the RDP 'device' was the culprit, not sure of the solution. Maybe
> David can assist.
>
> devmgr. show non present and show hidden, RDPNP was disabled or broken, _I
> think_.
>
> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
> news:70321B35-10B7-4707-9BA0-BA919B5C565E[ at ]microsoft.com...
> > David,
> >
> > I have previously tried the netstat command and it is not listening for
> > 3389. I will try re-applying SP2.
> >
> > Thanks
> >
> > "David Copeland [MSFT]" wrote:
> >
> >> Brent,
> >>
> >> Try logging on to the console (from the server itself) and re-applying
> >> Windows Server 2003 SP2. To check to see if it is listening you can use
> >> netstat -aon | find ":3389"
> >>
> >> --
> >>
> >> Hope that helps,
> >> David Copeland
> >> Microsoft Small Business Server Support
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> Newsgroups:
> >> SBS v4.x : microsoft.public.backoffice.smallbiz
> >> SBS 2000: microsoft.public.backoffice.smallbiz2000
> >> SBS 2003: microsoft.public.windows.server.sbs
> >> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
> >> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
> >> >I forgot to mention the error report the ISA Server is giving when we
> >> >try
> >> >to
> >> > establish a connection:
> >> >
> >> > A connection was abortively closed after one of the peers sent a RST
> >> > segement.
> >> >
> >> > Not sure if this helps, please let me know if you require anymore
> >> > information?
> >> >
> >> >
> >> >
> >> > "Brent C" wrote:
> >> >
> >> >> We are having an issue with SBS 2003 Premium edition where we can not
> >> >> RDP
> >> >> in
> >> >> to the SBS Box anymore either externally or internally. When it was
> >> >> initally
> >> >> setup this was not an issue and the only things that have changed are
> >> >> any
> >> >> new
> >> >> Microsoft updates that have been installed.
> >> >>
> >> >> It seems like the SBS Box isn't listening for port 3389 anymore, does
> >> >> anyone
> >> >> have any ideas as to what the issue might be or anything to try and
> >> >> troubleshoot the problem?
> >> >>
> >> >> We have no issues connecting to any of the other 4 Servers through the
> >> >> RWW.
> >> >>
> >> >> Thanks in advance
> >>
> >>
>
>
>
>
Re: SBS 2003 premium not allowing RDP connections
"Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]" <sbradcpa[ at ]pacbell.net> 29.05.2007 13:53:21
You missed my earlier email.

And you forgot to call PSS support.

-------------------

http://msmvps.com/blogs/bradley/archive/2007/05/07/back-to-rdping-to-my-server.aspx


http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/16b3ce0417f39445/5dd8111968e07a02?lnk=st&q=terminal+server+device+redirector&rnum=4#5dd8111968e07a02

Read that thread.
Prior to all that, I had disabled the RSS and offloading, I had up'd the
NIC
drivers and I STILL lost RDP to the server. In the driver section that one
driver had a "!" and had to be reinstalled from the cab folder.

If it's not that, CALL Product support services as issues like this with
SP2
are a free call.


Brent C wrote:
[Quoted Text]
> I have tried all the suggestions listed and none of them have fixed the
> problem. I tried reinstalling SP2, removing SP2 and then reinstalling SP2
> again without any luck. Between each instance of uninstall/reinstall I tested
> RDP and no luck still.
>
> I have checked the drivers under device manager and all are ok. Tried
> updating the NIC Drivers etc.
>
> I don't know if this is specifically a problem with SP2, does anyone else
> have anyother suggestions? I am starting to get pretty frustrated here so
> anything I can try is appreciated. It is a pain as well because each time I
> have to try something I have to drive 1.5 hours each way to test and then
> drive back without a resolution.
>
> "SuperGumby [SBS MVP]" wrote:
>
>> Susan recently hit a similar thing where the TS service was not listening on
>> 3389.
>>
>> ends up the RDP 'device' was the culprit, not sure of the solution. Maybe
>> David can assist.
>>
>> devmgr. show non present and show hidden, RDPNP was disabled or broken, _I
>> think_.
>>
>> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
>> news:70321B35-10B7-4707-9BA0-BA919B5C565E[ at ]microsoft.com...
>>> David,
>>>
>>> I have previously tried the netstat command and it is not listening for
>>> 3389. I will try re-applying SP2.
>>>
>>> Thanks
>>>
>>> "David Copeland [MSFT]" wrote:
>>>
>>>> Brent,
>>>>
>>>> Try logging on to the console (from the server itself) and re-applying
>>>> Windows Server 2003 SP2. To check to see if it is listening you can use
>>>> netstat -aon | find ":3389"
>>>>
>>>> --
>>>>
>>>> Hope that helps,
>>>> David Copeland
>>>> Microsoft Small Business Server Support
>>>>
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>> Newsgroups:
>>>> SBS v4.x : microsoft.public.backoffice.smallbiz
>>>> SBS 2000: microsoft.public.backoffice.smallbiz2000
>>>> SBS 2003: microsoft.public.windows.server.sbs
>>>> "Brent C" <BrentC[ at ]discussions.microsoft.com> wrote in message
>>>> news:0ABA0099-C728-4DAC-9C89-EF218135A359[ at ]microsoft.com...
>>>>> I forgot to mention the error report the ISA Server is giving when we
>>>>> try
>>>>> to
>>>>> establish a connection:
>>>>>
>>>>> A connection was abortively closed after one of the peers sent a RST
>>>>> segement.
>>>>>
>>>>> Not sure if this helps, please let me know if you require anymore
>>>>> information?
>>>>>
>>>>>
>>>>>
>>>>> "Brent C" wrote:
>>>>>
>>>>>> We are having an issue with SBS 2003 Premium edition where we can not
>>>>>> RDP
>>>>>> in
>>>>>> to the SBS Box anymore either externally or internally. When it was
>>>>>> initally
>>>>>> setup this was not an issue and the only things that have changed are
>>>>>> any
>>>>>> new
>>>>>> Microsoft updates that have been installed.
>>>>>>
>>>>>> It seems like the SBS Box isn't listening for port 3389 anymore, does
>>>>>> anyone
>>>>>> have any ideas as to what the issue might be or anything to try and
>>>>>> troubleshoot the problem?
>>>>>>
>>>>>> We have no issues connecting to any of the other 4 Servers through the
>>>>>> RWW.
>>>>>>
>>>>>> Thanks in advance
>>>>
>>
>>
>>
RE: SBS 2003 premium not allowing RDP connections
Paddy 26.06.2007 09:23:02
Has anyone managed to fix this problem? I am having exact same thing on SBS
2003 R2. Difference with mine is that SP2 was already on the box and RDP was
working fine for a week. Then overnight RDP is not working, nestat find
:3389 just returns to the command prompt so RDP is not listening, I have
checked terminal service is running, remote desktop is enabled, rdp
connection in TS manager is active and says its listening, port number in the
registry is correct.

Only thing I can think of that changed is that we installed Mcafee
Groupshield but I have since uninstalled that and problem still occurs.

I have followed suggestions on here, checked for the driver in Device
Manager (with show hidden items) and reapplied SP2 but still not working.

Any other pointers would be greatly appreciated as this is driving me mad!

Regards

Paddy

"Brent C" wrote:

[Quoted Text]
> We are having an issue with SBS 2003 Premium edition where we can not RDP in
> to the SBS Box anymore either externally or internally. When it was initally
> setup this was not an issue and the only things that have changed are any new
> Microsoft updates that have been installed.
>
> It seems like the SBS Box isn't listening for port 3389 anymore, does anyone
> have any ideas as to what the issue might be or anything to try and
> troubleshoot the problem?
>
> We have no issues connecting to any of the other 4 Servers through the RWW.
>
> Thanks in advance

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