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Scenario
Our customer moved last Friday, and after a mess up trying to swap
ADSL lines with the same ISP, a 3rd party was engaged (not by me!) and
subsequently the ADSL is now with another company as they imposed a 3
month agreement and so we couldn't just transfer to the new telephone
line with a MAC code.
So (using fictitious names):
Originally, company xyz.com had ADSL and email/domain with an ISP
abcdef.co.uk and a fixed IP address of xxx.xxx.xxx.xxx
Now, since Friday, their email and domain is still hosted by ISP
abcdef.co.uk BUT ADSL is now with jklmn.co.uk and a new fix IP address
of yyy.yyy.yyy.yyy
What has happened is that emails come in fine to the Exchange server
using the pop3 connector as before, but smtp has stopped working to
the extent that after 12 hours email messages come back to the author
saying
Delivery Status Notification (Delay)
This is an automatically generated Delivery Status Notification.
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipients has been delayed
I have changed the smtp connector from 'Anonymous Access' to 'Basic
Authentication' and added one of the users names/passwords (as per pop
connector)
This actually is how our own works, as we also have a mixed ISP set-up
for connection and hosting.
So, what's wrong. How do I fix this. They're getting ratty that they
haven't been able to send emails out.
Thanks for your help.
Regards
Neil
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On 10 Jul, 23:26, neil40 <neil.grant...[ at ]googlemail.com> wrote:
[Quoted Text] > Scenario
>
> Our customer moved last Friday, and after a mess up trying to swap
> ADSL lines with the same ISP, a 3rd party was engaged (not by me!) and
> subsequently the ADSL is now with another company as they imposed a 3
> month agreement and so we couldn't just transfer to the new telephone
> line with a MAC code.
> So (using fictitious names):
> Originally, company xyz.com had ADSL and email/domain with an ISP
> abcdef.co.uk and a fixed IP address of xxx.xxx.xxx.xxx
>
> Now, since Friday, their email and domain is still hosted by ISP
> abcdef.co.uk BUT ADSL is now with jklmn.co.uk and a new fix IP address
> of yyy.yyy.yyy.yyy
>
> What has happened is that emails come in fine to the Exchange server
> using the pop3 connector as before, but smtp has stopped working to
> the extent that after 12 hours email messages come back to the author
> saying
> Delivery Status Notification (Delay)
> This is an automatically generated Delivery Status Notification.
>
> THIS IS A WARNING MESSAGE ONLY.
>
> YOU DO NOT NEED TO RESEND YOUR MESSAGE.
>
> Delivery to the following recipients has been delayed
>
> I have changed the smtp connector from 'Anonymous Access' to 'Basic
> Authentication' and added one of the users names/passwords (as per pop
> connector)
>
> This actually is how our own works, as we also have a mixed ISP set-up
> for connection and hosting.
>
> So, what's wrong. How do I fix this. They're getting ratty that they
> haven't been able to send emails out.
>
> Thanks for your help.
>
> Regards
> Neil
I forgot to add, I'd also like to know on 2003 SBS - where do I look
to see if these emails are queued, and a log file that might show
errors?
Thanks again
Neil
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|
Look in the Exchange System Manager under Queues.
( Drill down you'll find it..and you should be familiar with Exchange ESM if
your going to be managing SBServer(s) )
Set the Client to send mail via DNS and not smarthost.
( confirm that the New ISP doesn't block port 225 outbound or inbound. )
I'd then suggest that you register the static IP as primary MX Record.
Get a Secondary MX provider ( preferably with Cached and POP/Webmail
access )
Register that.
Then Configure Exchange to pickup the mail directly forgetting the POP mail
( their POP mail at their old ISP will run out when their contract expires
anyway. )
--
Henry Craven {SBS-MVP}
"neil40" <neil.grantham[ at ]googlemail.com> wrote in message
news:1184106595.161761.160470[ at ]k79g2000hse.googlegroups.com...
[Quoted Text] > On 10 Jul, 23:26, neil40 <neil.grant...[ at ]googlemail.com> wrote:
>> Scenario
>>
>> Our customer moved last Friday, and after a mess up trying to swap
>> ADSL lines with the same ISP, a 3rd party was engaged (not by me!) and
>> subsequently the ADSL is now with another company as they imposed a 3
>> month agreement and so we couldn't just transfer to the new telephone
>> line with a MAC code.
>> So (using fictitious names):
>> Originally, company xyz.com had ADSL and email/domain with an ISP
>> abcdef.co.uk and a fixed IP address of xxx.xxx.xxx.xxx
>>
>> Now, since Friday, their email and domain is still hosted by ISP
>> abcdef.co.uk BUT ADSL is now with jklmn.co.uk and a new fix IP address
>> of yyy.yyy.yyy.yyy
>>
>> What has happened is that emails come in fine to the Exchange server
>> using the pop3 connector as before, but smtp has stopped working to
>> the extent that after 12 hours email messages come back to the author
>> saying
>> Delivery Status Notification (Delay)
>> This is an automatically generated Delivery Status Notification.
>>
>> THIS IS A WARNING MESSAGE ONLY.
>>
>> YOU DO NOT NEED TO RESEND YOUR MESSAGE.
>>
>> Delivery to the following recipients has been delayed
>>
>> I have changed the smtp connector from 'Anonymous Access' to 'Basic
>> Authentication' and added one of the users names/passwords (as per pop
>> connector)
>>
>> This actually is how our own works, as we also have a mixed ISP set-up
>> for connection and hosting.
>>
>> So, what's wrong. How do I fix this. They're getting ratty that they
>> haven't been able to send emails out.
>>
>> Thanks for your help.
>>
>> Regards
>> Neil
>
> I forgot to add, I'd also like to know on 2003 SBS - where do I look
> to see if these emails are queued, and a log file that might show
> errors?
>
> Thanks again
> Neil
>
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|
Sorry .. Mistype
Port 25 .....not 225
--
Henry Craven {SBS-MVP}
"Henry Craven {SBS-MVP}" <sme[ at ]nevernever.lan> wrote in message
news:27BCD2FB-45F5-4823-BA8E-FFDBA7DFBAB0[ at ]microsoft.com...
[Quoted Text] > Look in the Exchange System Manager under Queues.
> ( Drill down you'll find it..and you should be familiar with Exchange ESM
> if your going to be managing SBServer(s) )
>
> Set the Client to send mail via DNS and not smarthost.
> ( confirm that the New ISP doesn't block port 225 outbound or inbound. )
>
> I'd then suggest that you register the static IP as primary MX Record.
> Get a Secondary MX provider ( preferably with Cached and POP/Webmail
> access )
> Register that.
>
> Then Configure Exchange to pickup the mail directly forgetting the POP
> mail
> ( their POP mail at their old ISP will run out when their contract expires
> anyway. )
>
> --
> Henry Craven {SBS-MVP}
>
>
> "neil40" <neil.grantham[ at ]googlemail.com> wrote in message
> news:1184106595.161761.160470[ at ]k79g2000hse.googlegroups.com...
>> On 10 Jul, 23:26, neil40 <neil.grant...[ at ]googlemail.com> wrote:
>>> Scenario
>>>
>>> Our customer moved last Friday, and after a mess up trying to swap
>>> ADSL lines with the same ISP, a 3rd party was engaged (not by me!) and
>>> subsequently the ADSL is now with another company as they imposed a 3
>>> month agreement and so we couldn't just transfer to the new telephone
>>> line with a MAC code.
>>> So (using fictitious names):
>>> Originally, company xyz.com had ADSL and email/domain with an ISP
>>> abcdef.co.uk and a fixed IP address of xxx.xxx.xxx.xxx
>>>
>>> Now, since Friday, their email and domain is still hosted by ISP
>>> abcdef.co.uk BUT ADSL is now with jklmn.co.uk and a new fix IP address
>>> of yyy.yyy.yyy.yyy
>>>
>>> What has happened is that emails come in fine to the Exchange server
>>> using the pop3 connector as before, but smtp has stopped working to
>>> the extent that after 12 hours email messages come back to the author
>>> saying
>>> Delivery Status Notification (Delay)
>>> This is an automatically generated Delivery Status Notification.
>>>
>>> THIS IS A WARNING MESSAGE ONLY.
>>>
>>> YOU DO NOT NEED TO RESEND YOUR MESSAGE.
>>>
>>> Delivery to the following recipients has been delayed
>>>
>>> I have changed the smtp connector from 'Anonymous Access' to 'Basic
>>> Authentication' and added one of the users names/passwords (as per pop
>>> connector)
>>>
>>> This actually is how our own works, as we also have a mixed ISP set-up
>>> for connection and hosting.
>>>
>>> So, what's wrong. How do I fix this. They're getting ratty that they
>>> haven't been able to send emails out.
>>>
>>> Thanks for your help.
>>>
>>> Regards
>>> Neil
>>
>> I forgot to add, I'd also like to know on 2003 SBS - where do I look
>> to see if these emails are queued, and a log file that might show
>> errors?
>>
>> Thanks again
>> Neil
>>
>
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