Windows Small Business Server Backup failed (Event ID: 5634) RJP 11.07.2007 14:10:03 Hello, I am having an ongoing problem with my SBS 2003 R1 server failing to backup to tape. I was previously using Veritas BackUp Exec 9.1 but have uninstalled it completely. I am using an IBM model 59P6746 VXA2 80/160GB tape drive which I have updated to the latest firmware and drivers from IBM's site. I have run the VXA test software for the drive and all works fine. I can usually do a manual NTBackup but when I leave it to the SBS Backup program it always fails...my Backup User permissions seem correct. I don't think this can be a hardware issue since the tape drive worked perfectly right up to the day I uninstalled the Veritas software and as mentioned before all tests run fine. I think it must be related to either RSM, Shadow Copy or perhaps permissions but not sure. I am open to any suggestions on what to try. Thanks, -- Rob Pereira

RE: Windows Small Business Server Backup failed (Event ID: 5634) v-robeli[ at ]online.microsoft.com (Robert Li [MSFT]) 12.07.2007 06:24:01 Hi Rob, Thanks for posting in our newsgroup. From your description, I know that on SBS server, you fail to have SBS backup and get event ID 5634. If I am off-base, please don't hesitate to let me know. Please take the following steps to narrow down this issue: Step 1: Please check if backup device is in the HCL list. http://www.windowsservercatalog.com/ Step 2: If you configure SBS Backup to back up to local hard disk, does the issue occur? There are many reasons causing Event ID: 5634. Also there are other errors appear. To further troubleshoot the issue, please help get the following information. Thanks for your time and cooperation. 1. The backup log files in the "C:\Program Files\Microsoft Windows Small Business Server\Support\Backup Logs" folder. 2. Reproduce this issue, and then export the Application Event log file and email it to me. To export the application event log: 1) Click Start -> Run, type EVENTVWR.MSC and click OK. 2) Right click the Application Event, select Save Log File as, save it to .evt file. 3) Email me the file Please kindly send these log files to my working mailbox: v-robeli[ at ]microsoft.com with subject: 39856081-Windows Small Business Server Backup failed (Event ID: 5634). I am looking forward to hear from you. If you need further assistance, please don't hesitate to let me know. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <Thread-Topic: Windows Small Business Server Backup failed (Event ID: 5634) <thread-index: AcfDxSzo3UxMND/JSfmWaSs9jRACVA== <X-WBNR-Posting-Host: 207.46.192.207 <From: =?Utf-8?B?UkpQ?= <RJP[ at ]discussions.microsoft.com> <Subject: Windows Small Business Server Backup failed (Event ID: 5634) <Date: Wed, 11 Jul 2007 07:10:03 -0700 <Lines: 29 <Message-ID: <A780CCFB-4F6A-46ED-AB1B-2880590BC2BA[ at ]microsoft.com> <MIME-Version: 1.0 <Content-Type: text/plain; < charset="Utf-8" <Content-Transfer-Encoding: 7bit <X-Newsreader: Microsoft CDO for Windows 2000 <Content-Class: urn:content-classes:message <Importance: normal <Priority: normal <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 <Newsgroups: microsoft.public.windows.server.sbs <Path: TK2MSFTNGHUB02.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:49719 <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 <X-Tomcat-NG: microsoft.public.windows.server.sbs < <Hello, < <I am having an ongoing problem with my SBS 2003 R1 server failing to backup <to tape. < <I was previously using Veritas BackUp Exec 9.1 but have uninstalled it <completely. < <I am using an IBM model 59P6746 VXA2 80/160GB tape drive which I have <updated to the latest firmware and drivers from IBM's site. < <I have run the VXA test software for the drive and all works fine. I can <usually do a manual NTBackup but when I leave it to the SBS Backup program it <always fails...my Backup User permissions seem correct. < <I don't think this can be a hardware issue since the tape drive worked <perfectly right up to the day I uninstalled the Veritas software and as <mentioned before all tests run fine. < <I think it must be related to either RSM, Shadow Copy or perhaps permissions <but not sure. < <I am open to any suggestions on what to try. < < <Thanks, < <-- <Rob Pereira <