> Hello,
>
> Thanks for posting in our newsgroup.
>
> From your description, I know that two of your mail users can't receive
> messages from certain person from certain organization and get NDR 5.2.1.
> If I am off-base, please don't hesitate to let me know.
>
> Please take the following steps to see if the problem can be resolved:
>
> Step 1: If you have third party spam filtering software on SBS server,
> please disable it and check if the problem persists.
>
> Step 2: Check the problematic user's E-mail address in user's properties in
> ADUC. If there are multiple e-mail addresses, delete the custom one and set
> the system created as Primary e-mail address, then try again.
>
> Step 3: Since only 2 users have this problem, the issue may be related to
> corrupt Exchange attribute, you can follow steps below to reset its
> Exchange attributes.
>
> 1. In Outlook, Export all mails in Mailbox as .PST file.
>
> Please follow the instruction below to export all mails in the mailbox as
> .PST file.
>
> 287070 OL2002: How to Back Up, Restore, or Move Outlook Data
>
http://support.microsoft.com/?id=287070>
> 2. Remove the Exchange Attribute for problematic user with corrupt Exchange
> Attribute.
>
> 1) In Exchange 2003 computer, launch Active Directory Users and Computers.
> 2) In the Users Container, right click the user with corrupt attribute,
> click Exchange Task.
> 3) Click Remove Exchange Attribute and click Next to finish the process.
>
> 3. Run Cleanup Agent
>
> 1) In Exchange 2003 computer, launch Exchange System Manager.
> 2) Expand the mailbox store where the problematic mailbox located, right
> click the mailboxes container, select Run Cleanup Agent.
> 3) Then you will see the problematic mailbox with a red X.
>
> 4. Create a new mailbox for the user.
>
> 1) In Exchange 2003 computer, launch Active Directory Users and Computers.
> 2) In the Users Container, right click the user with corrupt attribute,
> click Exchange Task.
> 3) Click Create a new Mailbox and select Mailbox Store for the new mailbox,
> click Next to finish the process.
>
> 5. After that, please follow article 287070 above to import the PST file in
> Outlook.
>
> How to manage .pst files in Outlook 2002 and in Outlook 2003
>
http://support.microsoft.com/kb/287070>
> Please check if the problem disappears.
>
> Step 4: Please apply the hotfix in the following KB:
>
> Note: Please contact CSS to get this hotfix.
>
> A user receives an NDR that contains a 5.2.1 status code when the user
> tries to send an e-mail message to a public folder in Exchange Server 2003
>
>
http://support.microsoft.com/kb/873393/en-us>
> If the problem persists, please help me connect the following information
> for further research:
>
> 1. A sample of NDR
>
> 2. MPS Report
>
> 1.Visit
>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9> 15706/MPSRPT_Exchange.EXE to download the file.
>
> 2. Run the MPSRPT_Exchange.EXE on the server box.
>
> 3. Wait for 10~15 minutes.
>
> 4. Open Windows explorer, navigate to %SYSTEMROOT%\MPSReports\Exchange\cab\
>
> 5. Send the .cab file directly to v-robeli[ at ]microsoft.com with subject:
> 39636999-Exchange problem: NDR 5.2.1
>
> I am looking forward to hear from you.
>
> If you need further assistance, please don't hesitate to let me know.
>
> Best regards,
>
> Robert Li(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> This newsgroup only focuses on SBS technical issues. If you have issues
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> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
>
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx>
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>
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>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check
http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> <From: Anze <kavsek[ at ]gmail.com>
> <Newsgroups: microsoft.public.windows.server.sbs
> <Subject: Exchange problem: NDR 5.2.1
> <Date: Mon, 18 Jun 2007 06:06:50 -0700
> <Organization:
http://groups.google.com> <Lines: 42
> <Message-ID: <1182172010.631783.136230[ at ]u2g2000hsc.googlegroups.com>
> <NNTP-Posting-Host: 193.2.237.20
> <Mime-Version: 1.0
> <Content-Type: text/plain; charset="iso-8859-2"
> <X-Trace: posting.google.com 1182172010 9191 127.0.0.1 (18 Jun 2007
> 13:06:50 GMT)
> <X-Complaints-To: groups-abuse[ at ]google.com
> <NNTP-Posting-Date: Mon, 18 Jun 2007 13:06:50 +0000 (UTC)
> <User-Agent: G2/1.0
> <X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
> .NET CLR 1.1.4322),gzip(gfe),gzip(gfe)
> <X-HTTP-Via: 1.0 nproxy26.gov.si:80 (squid/2.5.STABLE6)
> <Complaints-To: groups-abuse[ at ]google.com
> <Injection-Info: u2g2000hsc.googlegroups.com; posting-host=193.2.237.20;
> < posting-account=M7-bYw0AAACHZxPXUBfoiClFT-EPNxCT
> <Bytes: 2195
> <Path:
> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!news-out.
> cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!border1..nn
> tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!u2g2000hsc.googleg
> roups.com!not-for-mail
> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:44631
> <X-Tomcat-NG: microsoft.public.windows.server.sbs
> <
> <
> <Hello folk!
> <
> <I have SBS 2003 Premium with Exchange mail server SP2. Two of my mail
> <users can't recieve messages from certain person from certain
> <organization. Others can.
> <
> <Here is NDR report:
> <
> <-----------------------------------------------
> <This is an automatically generated Delivery Status Notification.
> <
> <Delivery to the following recipients failed.
> <
> <recipient[ at ]mydomain.com
> <
> <
> <Reporting-MTA: dns;myserver.mydomain.com
> <Received-From-MTA: dns;smtp.domain.com
> <Arrival-Date: Tue, 12 Jun 2007 08:48:08 +0200
> <
> <Original-Recipient: rfc822;recipient[ at ]mydomain.com
> <Final-Recipient: rfc822;recipient[ at ]mydomain.com
> <Action: failed
> <Status: 5.2.1
> <X-Display-Name: User =?unicode-1-1-utf-7?Q?+ARA-uki+AQc-?=
> <
> <-----------------------------------------------
> <
> <About this error I found these answers:
> <
http://support.microsoft.com/kb/284204> <
> <it says: message too big or SID not found.
> <
> <I checked the size and it's only 2Kb. Users are members of my AD and
> <have SID, he gets all his emails from other people inside and outside
> <organization.
> <
> <Any other suggestions?
> <
> <Thanx, A
> <
> <