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Thread: Windows does not see non-broadcasting wireless network

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Windows does not see non-broadcasting wireless network
kmanorek 03.07.2007 14:06:03
I need helping figuring out why the Windows connection manager does not see
our wireless network, but the Dell utility does. It is a non-broadcasting
wireless router which has been configured in the preferred network list as
the first entry. I don't believe it is a problem with the card because when
I switch over to the Dell utility, it finds it and connects immediately. I
have already tried the following... deleted & reinstalled the card &
drivers, updated the system bios, deleted & recreated docked & undocked
hardware profiles, deleted & readded the ssid. Nothing seems to help. When
I let Windows manage the wireless, it doesn't see it, but when I let the Dell
utility manage wireless, it sees it right away. Could there be a security
update that caused this problem? Could something in the registry be corrupt?
Any help would be greatly appreciated. For now, I'm using the Dell utility
to manage wireless.
Re: Windows does not see non-broadcasting wireless network
Barb Bowman <barb[ at ]nospam.com> 03.07.2007 14:58:33
what do you mean by "see" the wireless network that isn't
broadcasting? do you mean that you can't connect to it or that it
does not show in the list? what version of windows are you using?
XP? Vista? what type of security does this network use?

By the way, hiding the SSID doesn't really give much protection. You
might want to unhide it and make sure you can connect to it before
trying to resolve the first issue.

On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
<kmanorek[ at ]discussions.microsoft.com> wrote:

[Quoted Text]
>I need helping figuring out why the Windows connection manager does not see
>our wireless network, but the Dell utility does. It is a non-broadcasting
>wireless router which has been configured in the preferred network list as
>the first entry. I don't believe it is a problem with the card because when
>I switch over to the Dell utility, it finds it and connects immediately. I
>have already tried the following... deleted & reinstalled the card &
>drivers, updated the system bios, deleted & recreated docked & undocked
>hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>utility manage wireless, it sees it right away. Could there be a security
>update that caused this problem? Could something in the registry be corrupt?
> Any help would be greatly appreciated. For now, I'm using the Dell utility
>to manage wireless.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Re: Windows does not see non-broadcasting wireless network
kmanorek 03.07.2007 15:16:01
What I mean is that it doesn't connect to it automatically like it should. I
added it to the preferred network list, but it never connects to it which to
me means it doesn't "see" or "find" it. Other systems can be sitting right
next to this one & connect just fine. System is running Windows XP sp2. I
believe it uses WEP.
It used to work just fine, then out of the blue it stopped. The system can
connect to other access points fine, it's just our private internal wireless
it no longer connects to... unless I use the Dell utility. Then it connects
without hesitation.
"Barb Bowman" wrote:

[Quoted Text]
> what do you mean by "see" the wireless network that isn't
> broadcasting? do you mean that you can't connect to it or that it
> does not show in the list? what version of windows are you using?
> XP? Vista? what type of security does this network use?
>
> By the way, hiding the SSID doesn't really give much protection. You
> might want to unhide it and make sure you can connect to it before
> trying to resolve the first issue.
>
> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
> <kmanorek[ at ]discussions.microsoft.com> wrote:
>
> >I need helping figuring out why the Windows connection manager does not see
> >our wireless network, but the Dell utility does. It is a non-broadcasting
> >wireless router which has been configured in the preferred network list as
> >the first entry. I don't believe it is a problem with the card because when
> >I switch over to the Dell utility, it finds it and connects immediately. I
> >have already tried the following... deleted & reinstalled the card &
> >drivers, updated the system bios, deleted & recreated docked & undocked
> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
> >utility manage wireless, it sees it right away. Could there be a security
> >update that caused this problem? Could something in the registry be corrupt?
> > Any help would be greatly appreciated. For now, I'm using the Dell utility
> >to manage wireless.
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Re: Windows does not see non-broadcasting wireless network
Barb Bowman <barb[ at ]nospam.com> 03.07.2007 18:59:22
see if http://support.microsoft.com/default.aspx/kb/907405 helps.

you should be aware that WEP is really poor security. you should be
using WPA at a mininum and WPA2 if possible.

On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
<kmanorek[ at ]discussions.microsoft.com> wrote:

[Quoted Text]
>What I mean is that it doesn't connect to it automatically like it should. I
>added it to the preferred network list, but it never connects to it which to
>me means it doesn't "see" or "find" it. Other systems can be sitting right
>next to this one & connect just fine. System is running Windows XP sp2. I
>believe it uses WEP.
>It used to work just fine, then out of the blue it stopped. The system can
>connect to other access points fine, it's just our private internal wireless
>it no longer connects to... unless I use the Dell utility. Then it connects
>without hesitation.
>"Barb Bowman" wrote:
>
>> what do you mean by "see" the wireless network that isn't
>> broadcasting? do you mean that you can't connect to it or that it
>> does not show in the list? what version of windows are you using?
>> XP? Vista? what type of security does this network use?
>>
>> By the way, hiding the SSID doesn't really give much protection. You
>> might want to unhide it and make sure you can connect to it before
>> trying to resolve the first issue.
>>
>> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
>> <kmanorek[ at ]discussions.microsoft.com> wrote:
>>
>> >I need helping figuring out why the Windows connection manager does not see
>> >our wireless network, but the Dell utility does. It is a non-broadcasting
>> >wireless router which has been configured in the preferred network list as
>> >the first entry. I don't believe it is a problem with the card because when
>> >I switch over to the Dell utility, it finds it and connects immediately. I
>> >have already tried the following... deleted & reinstalled the card &
>> >drivers, updated the system bios, deleted & recreated docked & undocked
>> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>> >utility manage wireless, it sees it right away. Could there be a security
>> >update that caused this problem? Could something in the registry be corrupt?
>> > Any help would be greatly appreciated. For now, I'm using the Dell utility
>> >to manage wireless.
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Re: Windows does not see non-broadcasting wireless network
kmanorek 09.07.2007 16:30:03
I'm not sure if this would fix my problem because it states the following in
the notes:

"You can reconnect to the wireless network that uses a hidden SSID if you
remove and then re-create the SSID profile for that network in the Preferred
networks list"

This is not a true statement in my case. I cannot reconnect after removing
& recreating the SSID profile. Do you think I should still contact Microsoft
to get the hotfix?

Thanks - Kim
"Barb Bowman" wrote:

[Quoted Text]
> see if http://support.microsoft.com/default.aspx/kb/907405 helps.
>
> you should be aware that WEP is really poor security. you should be
> using WPA at a mininum and WPA2 if possible.
>
> On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
> <kmanorek[ at ]discussions.microsoft.com> wrote:
>
> >What I mean is that it doesn't connect to it automatically like it should. I
> >added it to the preferred network list, but it never connects to it which to
> >me means it doesn't "see" or "find" it. Other systems can be sitting right
> >next to this one & connect just fine. System is running Windows XP sp2. I
> >believe it uses WEP.
> >It used to work just fine, then out of the blue it stopped. The system can
> >connect to other access points fine, it's just our private internal wireless
> >it no longer connects to... unless I use the Dell utility. Then it connects
> >without hesitation.
> >"Barb Bowman" wrote:
> >
> >> what do you mean by "see" the wireless network that isn't
> >> broadcasting? do you mean that you can't connect to it or that it
> >> does not show in the list? what version of windows are you using?
> >> XP? Vista? what type of security does this network use?
> >>
> >> By the way, hiding the SSID doesn't really give much protection. You
> >> might want to unhide it and make sure you can connect to it before
> >> trying to resolve the first issue.
> >>
> >> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
> >> <kmanorek[ at ]discussions.microsoft.com> wrote:
> >>
> >> >I need helping figuring out why the Windows connection manager does not see
> >> >our wireless network, but the Dell utility does. It is a non-broadcasting
> >> >wireless router which has been configured in the preferred network list as
> >> >the first entry. I don't believe it is a problem with the card because when
> >> >I switch over to the Dell utility, it finds it and connects immediately. I
> >> >have already tried the following... deleted & reinstalled the card &
> >> >drivers, updated the system bios, deleted & recreated docked & undocked
> >> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
> >> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
> >> >utility manage wireless, it sees it right away. Could there be a security
> >> >update that caused this problem? Could something in the registry be corrupt?
> >> > Any help would be greatly appreciated. For now, I'm using the Dell utility
> >> >to manage wireless.
> >> --
> >>
> >> Barb Bowman
> >> MS Windows-MVP
> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> >> http://blogs.digitalmediaphile.com/barb/
> >>
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
Re: Windows does not see non-broadcasting wireless network
Barb Bowman <barb[ at ]nospam.com> 09.07.2007 16:59:07
I think you should try WPA first and see if that improves on things.
Then try the hotfix.

On Mon, 9 Jul 2007 09:30:03 -0700, kmanorek
<kmanorek[ at ]discussions.microsoft.com> wrote:

[Quoted Text]
>I'm not sure if this would fix my problem because it states the following in
>the notes:
>
>"You can reconnect to the wireless network that uses a hidden SSID if you
>remove and then re-create the SSID profile for that network in the Preferred
>networks list"
>
>This is not a true statement in my case. I cannot reconnect after removing
>& recreating the SSID profile. Do you think I should still contact Microsoft
>to get the hotfix?
>
>Thanks - Kim
>"Barb Bowman" wrote:
>
>> see if http://support.microsoft.com/default.aspx/kb/907405 helps.
>>
>> you should be aware that WEP is really poor security. you should be
>> using WPA at a mininum and WPA2 if possible.
>>
>> On Tue, 3 Jul 2007 08:16:01 -0700, kmanorek
>> <kmanorek[ at ]discussions.microsoft.com> wrote:
>>
>> >What I mean is that it doesn't connect to it automatically like it should. I
>> >added it to the preferred network list, but it never connects to it which to
>> >me means it doesn't "see" or "find" it. Other systems can be sitting right
>> >next to this one & connect just fine. System is running Windows XP sp2. I
>> >believe it uses WEP.
>> >It used to work just fine, then out of the blue it stopped. The system can
>> >connect to other access points fine, it's just our private internal wireless
>> >it no longer connects to... unless I use the Dell utility. Then it connects
>> >without hesitation.
>> >"Barb Bowman" wrote:
>> >
>> >> what do you mean by "see" the wireless network that isn't
>> >> broadcasting? do you mean that you can't connect to it or that it
>> >> does not show in the list? what version of windows are you using?
>> >> XP? Vista? what type of security does this network use?
>> >>
>> >> By the way, hiding the SSID doesn't really give much protection. You
>> >> might want to unhide it and make sure you can connect to it before
>> >> trying to resolve the first issue.
>> >>
>> >> On Tue, 3 Jul 2007 07:06:03 -0700, kmanorek
>> >> <kmanorek[ at ]discussions.microsoft.com> wrote:
>> >>
>> >> >I need helping figuring out why the Windows connection manager does not see
>> >> >our wireless network, but the Dell utility does. It is a non-broadcasting
>> >> >wireless router which has been configured in the preferred network list as
>> >> >the first entry. I don't believe it is a problem with the card because when
>> >> >I switch over to the Dell utility, it finds it and connects immediately. I
>> >> >have already tried the following... deleted & reinstalled the card &
>> >> >drivers, updated the system bios, deleted & recreated docked & undocked
>> >> >hardware profiles, deleted & readded the ssid. Nothing seems to help. When
>> >> >I let Windows manage the wireless, it doesn't see it, but when I let the Dell
>> >> >utility manage wireless, it sees it right away. Could there be a security
>> >> >update that caused this problem? Could something in the registry be corrupt?
>> >> > Any help would be greatly appreciated. For now, I'm using the Dell utility
>> >> >to manage wireless.
>> >> --
>> >>
>> >> Barb Bowman
>> >> MS Windows-MVP
>> >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> >> http://blogs.digitalmediaphile.com/barb/
>> >>
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>>
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

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