Specific question about Oulook/Exchange setup Sava Jurisic 28.09.2006 04:46:02 Hi ALL, Business Requirements: 1. For the sake of argument and to protect the innocent, we will assume that the name of the company is ACME and their corresponding domain is acme.com 2. Each employee needs to have an e-mail address such as john.smith[ at ]acme.com 3. Employees need to send/receive e-mails to/from customers on the Internet. 4. Customers can also send e-mails to a general address: acme[ at ]acme.com 5. Some designated employees need to review the messages addressed to acme[ at ]acme.com and respond to them either from their own e-mail address ( john.smith[ at ]acme.com ) or from the general ( acme[ at ]acme.com ) address. Current Status: 1. SBS 2003 is installed. 2. Each employee has a user account and a corresponding e-mail address ( john.smith[ at ]acme.com ) 3. An additional user called ACME was created with a corresponding e-mail address ( acme[ at ]acme.com ) 4. All users use Outlook 2003 as mail client and have an Exchange connection to their corresponding mailbox ( john.smith[ at ]acme.com ) 5. Designated users have additional IMAP connection to the ACME mailbox ( acme[ at ]acme.com ) on the same SBS server. In these cases, the personal account ( john.smith[ at ]acme.com ) is the default account. Those users MUST see both accounts (personal and general) in one screen; Problem Description: Messages sent from the IMAP ACME account are being saved in the Sent folder of the personal ( john.smith[ at ]acme.com ) account, instead of being saved in the Sent folder of the IMAP ACME account. What do we need: Messages sent from the IMAP ACME account should be saved in the Sent folder of the IMAP ACME account ( acme[ at ]acme.com ). IMAP is not requirement; We just kept using the same structure as it was before an upgrade from iMail to Exchange; Question: 1. How to configure Outlook to save sent messages in the appropriate Sent folders corresponding to the account the message was sent from (john.smith or acme)? Many, many thanks for your help.

Re: Specific question about Oulook/Exchange setup "Brian Tillman" <tillman1952[ at ]yahoo.com> 28.09.2006 13:51:40 Sava Jurisic <SavaJurisic[ at ]discussions.microsoft.com> wrote: [Quoted Text] > 1. How to configure Outlook to save sent messages in the appropriate > Sent folders corresponding to the account the message was sent from > (john.smith or acme)? You create rules to move the outgoing messages to the proper forlders based on sending account. I believe Outlook 2007 will be able to handle the issue without rules. -- Brian Tillman

Re: Specific question about Oulook/Exchange setup Sava Jurisic 29.09.2006 03:26:01 "Brian Tillman" wrote: [Quoted Text] > > You create rules to move the outgoing messages to the proper forlders based > on sending account. I believe Outlook 2007 will be able to handle the issue > without rules. > -- > Brian Tillman > > Hi Brian, YES, we tried that, but the problem IS that you can not MOVE messaqe, you can ONLY COPY; therefore, everytime you run the rule, there are double, triple ...etc messages in acme[ at ]acme.com Sent folder; :( Thanks, Sava

Re: Specific question about Oulook/Exchange setup "Brian Tillman" <tillman1952[ at ]yahoo.com> 29.09.2006 14:51:01 Sava Jurisic <SavaJurisic[ at ]discussions.microsoft.com> wrote: [Quoted Text] > YES, we tried that, but the problem IS that you can not MOVE messaqe, > you can ONLY COPY; Untrue. If that's what you see then you have incorrect settings. -- Brian Tillman