> You can remove the compatibility pack or leave it on your computer. It
> shouldn't do any harm right now.
>
> Patrick Schmid
> --------------
>
http://pschmid.net>
> "Sheila" <Sheila[ at ]discussions.microsoft.com> wrote in message
> news:BDEE69C3-139D-4EC9-8647-B23EE02C8565[ at ]microsoft.com:
>
> > Many thanks, Patrick, for all clarity and thoroughness in this discussion
> > group!
> >
> > I'm following the KB 923718 now and have emptied the Temp folder, verified
> > 2GB free space, and Enabled Windows Installer Logging by Adding Registry
> > Entries.
> >
> > The next step is "Enable update controller logging by using a command line
> > switch." To do that, I need to re-download B2TR because I hadn't saved it to
> > my hard drive.
> >
> > That's when I realized, "Aaaargh! What I tried to install yesterday was not
> > B2TR (filename: Office2007b2tr-kb000000-fullfile-en-us.exe), but MS Office
> > Compatibility Pack for Word, Excel and Powerpoint 2007 -- Beta 2 Technical
> > Refresh (Filename: O2007Cnv.exe)
> >
> > For the Compatibility Pack, the article at
> >
http://www.microsoft.com/canada/office/preview/beta/converter.mspx gives
> > instructions for "Removing the Compatibility Pack (Beta 2 Technical Refresh)"
> > from the Control Panel.
> >
> > Should I go ahead with that?
> >
> > And then should I re-download the REAL B2TR?
> >
> > Cheers from Beautiful British Columbia,
> >
> > Sheila
> >
> > "Patrick Schmid" wrote:
> >
> > > So the B2TR setup failed? Follow the steps in the KB linked on my B2TR
> > > issues post to resolve setup issues. Then try installing it again.
> > > If it still fails, follow the steps in the KB to create a log file and
> > > email it to me (you can get my email from my website).
> > >
> > > Patrick Schmid
> > > --------------
> > >
http://pschmid.net> > >
> > > "Sheila" <Sheila[ at ]discussions.microsoft.com> wrote in message
> > > news:E8A3DB3F-2E23-453E-925F-C958BF503007[ at ]microsoft.com:
> > >
> > > > Because of problems with ON Search, I followed a link from this discussion
> > > > group tonight to "Try OneNote Instant Search" by installing OneNote Beta 2 TR.
> > > >
> > > > I made sure I had Windows upgrades first. Then installed B2TR. Near the end
> > > > of the install, a message briefly flashed saying "Installation failed."
> > > >
> > > > I re-booted and tried to open OneNote. The message was: "MS Office OneNote
> > > > has encountered a problem and needs to close."
> > > >
> > > > Repeated tries and re-boots gave me the same message.
> > > >
> > > > I then tried to open Outlook and got this message: "Cannot start MS Office
> > > > Outlook. Cannot initialize MS Office shared utilities. Restart your computer
> > > > or reinstall MS Office Outlook."
> > > >
> > > > Then Excel: "Not enough memory to run MS Office Excel." (There is plenty of
> > > > memory.)
> > > >
> > > > Then Word: "There is not enough memory or disk space to run Word." (Ditto)
> > > >
> > > > As you can imagine, I am doing my best not to panic. I read another post on
> > > > a help site of someone who got similar messages and was not able to fix
> > > > anything by uninstalling / reinstalling.
> > > >
> > > > Previous to this, I had been running 2007 for several months. Searching in
> > > > OneNote was not working well, and Outlook crashed several times a day, but
> > > > Word and Excel were absolutely fine.
> > > >
> > > > I have tried to submit a bug report on this at the 2007 beta site, but keep
> > > > going down blind alleys when I try to submit feedback.
> > > >
> > > > I would REALLY appreciate some knowledgeable help on this.
> > > >
> > > > Thanks,
> > > >
> > > > Sheila
> > >
> > >
>
>