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Thread: Microsoft Knowledge Base article 922850

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Microsoft Knowledge Base article 922850
Shahar Zeevi 9/18/2006 5:34:02 PM
After installing the technical refresh for office 2007 Beta 2 I get the
following error message with a word document

I had no problems with the Beta 2 (before the install of the TR).

Thanks,

“To open documents with this file type, disable the registry policy setting.
For more information, see Microsoft Knowledge Base article 922850.”
Re: Microsoft Knowledge Base article 922850
"Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 9/20/2006 6:04:55 PM
Hi Shahar,

Hmmm. There registry keys that can be set to block certain file types and Word version files

==========
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Security\FileOpenBlock

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock

==========
Word 2007 install can also set the keys for older file types Word 2007 won't support (Word v1/2 or old Word Mac, or Word files that
were created in a pre release/beta version of Office 2003 or of Office 2007 older than Beta 2.

Do any of the files you're trying to open fall into those categories?

If you hold down the control key while starting Word and open a Word .doc or .docx file do you still get that error?

Are you logged in as administrator?

=======
<<"Shahar Zeevi" <Shahar Zeevi[ at ]discussions.microsoft.com> wrote in message
news:860366BC-5E24-46C1-970F-D61304E1C3DD[ at ]microsoft.com...
After installing the technical refresh for office 2007 Beta 2 I get the
following error message with a word document

I had no problems with the Beta 2 (before the install of the TR).

Thanks,

"To open documents with this file type, disable the registry policy setting.
For more information, see Microsoft Knowledge Base article 922850.">>
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Re: Microsoft Knowledge Base article 922850
Shahar Zeevi 9/24/2006 3:16:01 AM
Thanks fo rthe help.

I do not have the "FileOpenBlock" key anywhere in my registry!

also holding the control did not help.

Thanks for your help

Shahar

"Bob Buckland ?:-)" wrote:

[Quoted Text]
> Hi Shahar,
>
> Hmmm. There registry keys that can be set to block certain file types and Word version files
>
> ==========
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Security\FileOpenBlock
>
> HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock
>
> ==========
> Word 2007 install can also set the keys for older file types Word 2007 won't support (Word v1/2 or old Word Mac, or Word files that
> were created in a pre release/beta version of Office 2003 or of Office 2007 older than Beta 2.
>
> Do any of the files you're trying to open fall into those categories?
>
> If you hold down the control key while starting Word and open a Word .doc or .docx file do you still get that error?
>
> Are you logged in as administrator?
>
> =======
> <<"Shahar Zeevi" <Shahar Zeevi[ at ]discussions.microsoft.com> wrote in message
> news:860366BC-5E24-46C1-970F-D61304E1C3DD[ at ]microsoft.com...
> After installing the technical refresh for office 2007 Beta 2 I get the
> following error message with a word document
>
> I had no problems with the Beta 2 (before the install of the TR).
>
> Thanks,
>
> "To open documents with this file type, disable the registry policy setting.
> For more information, see Microsoft Knowledge Base article 922850.">>
> --
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>
Re: Microsoft Knowledge Base article 922850
"Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 9/24/2006 9:24:41 AM
Hi Shahar,

And the answer to the other questions please?

========
<<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in message
news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
Thanks fo rthe help.

I do not have the "FileOpenBlock" key anywhere in my registry!

also holding the control did not help.

Thanks for your help

Shahar >>
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Re: Microsoft Knowledge Base article 922850
izzy[ at ]altered.com 9/25/2006 2:53:56 PM
I've got the same problem. After a fresh install of XP x64 (after a
failed upgrade attempt to Vista RC1) and fresh install of Office 2007
B2 + TR I now can't open some .DOC files.

It looks like I can open Word 2003 docs. But if I try to open
ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
in WordPad fine.

Bob Buckland ?:-) (At Beautiful Downtown) wrote:
[Quoted Text]
> Hi Shahar,
>
> And the answer to the other questions please?
>
> ========
> <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in message
> news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> Thanks fo rthe help.
>
> I do not have the "FileOpenBlock" key anywhere in my registry!
>
> also holding the control did not help.
>
> Thanks for your help
>
> Shahar >>
> --
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*

Re: Microsoft Knowledge Base article 922850
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 9/25/2006 4:40:37 PM
Have you disabled the Office Plug-in in Norton AntiVirus?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

<izzy[ at ]altered.com> wrote in message
news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
[Quoted Text]
> I've got the same problem. After a fresh install of XP x64 (after a
> failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> B2 + TR I now can't open some .DOC files.
>
> It looks like I can open Word 2003 docs. But if I try to open
> ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> in WordPad fine.
>
> Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > Hi Shahar,
> >
> > And the answer to the other questions please?
> >
> > ========
> > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
message
> > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > Thanks fo rthe help.
> >
> > I do not have the "FileOpenBlock" key anywhere in my registry!
> >
> > also holding the control did not help.
> >
> > Thanks for your help
> >
> > Shahar >>
> > --
> > Bob Buckland ?:-)
> > MS Office System Products MVP
> >
> > *Courtesy is not expensive and can pay big dividends*
>

Re: Microsoft Knowledge Base article 922850
Gengiz 9/28/2006 9:48:02 PM
HEEEEEEEEEEEEEEEELLLLLLLLPPPPPPPPPPPPPPPP
I also can't open word docs now.. i get a message saying : the file ***** is
not available?? i need these files, someone please HELP ME..

"Suzanne S. Barnhill" wrote:

[Quoted Text]
> Have you disabled the Office Plug-in in Norton AntiVirus?
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so
> all may benefit.
>
> <izzy[ at ]altered.com> wrote in message
> news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
> > I've got the same problem. After a fresh install of XP x64 (after a
> > failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> > B2 + TR I now can't open some .DOC files.
> >
> > It looks like I can open Word 2003 docs. But if I try to open
> > ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> > in WordPad fine.
> >
> > Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > > Hi Shahar,
> > >
> > > And the answer to the other questions please?
> > >
> > > ========
> > > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
> message
> > > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > > Thanks fo rthe help.
> > >
> > > I do not have the "FileOpenBlock" key anywhere in my registry!
> > >
> > > also holding the control did not help.
> > >
> > > Thanks for your help
> > >
> > > Shahar >>
> > > --
> > > Bob Buckland ?:-)
> > > MS Office System Products MVP
> > >
> > > *Courtesy is not expensive and can pay big dividends*
> >
>
>
Re: Microsoft Knowledge Base article 922850
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 9/28/2006 10:41:54 PM
Have you disabled the Office Plug-in of Norton AntiVirus?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Gengiz" <Gengiz[ at ]discussions.microsoft.com> wrote in message
news:0B8A2999-612E-476C-82DF-BD720D087D60[ at ]microsoft.com...
[Quoted Text]
> HEEEEEEEEEEEEEEEELLLLLLLLPPPPPPPPPPPPPPPP
> I also can't open word docs now.. i get a message saying : the file *****
is
> not available?? i need these files, someone please HELP ME..
>
> "Suzanne S. Barnhill" wrote:
>
> > Have you disabled the Office Plug-in in Norton AntiVirus?
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site: http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> > all may benefit.
> >
> > <izzy[ at ]altered.com> wrote in message
> > news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
> > > I've got the same problem. After a fresh install of XP x64 (after a
> > > failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> > > B2 + TR I now can't open some .DOC files.
> > >
> > > It looks like I can open Word 2003 docs. But if I try to open
> > > ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> > > in WordPad fine.
> > >
> > > Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > > > Hi Shahar,
> > > >
> > > > And the answer to the other questions please?
> > > >
> > > > ========
> > > > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
> > message
> > > > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > > > Thanks fo rthe help.
> > > >
> > > > I do not have the "FileOpenBlock" key anywhere in my registry!
> > > >
> > > > also holding the control did not help.
> > > >
> > > > Thanks for your help
> > > >
> > > > Shahar >>
> > > > --
> > > > Bob Buckland ?:-)
> > > > MS Office System Products MVP
> > > >
> > > > *Courtesy is not expensive and can pay big dividends*
> > >
> >
> >

Re: Microsoft Knowledge Base article 922850
Shahar Zeevi 9/29/2006 9:24:02 PM
I do not know the original version as this document was sent to me by the
customer.

I did open in with the 2007 before the technical refresh update

Shahar


"Bob Buckland ?:-)" wrote:

[Quoted Text]
> Hi Shahar,
>
> Hmmm. There registry keys that can be set to block certain file types and Word version files
>
> ==========
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Security\FileOpenBlock
>
> HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock
>
> ==========
> Word 2007 install can also set the keys for older file types Word 2007 won't support (Word v1/2 or old Word Mac, or Word files that
> were created in a pre release/beta version of Office 2003 or of Office 2007 older than Beta 2.
>
> Do any of the files you're trying to open fall into those categories?
>
> If you hold down the control key while starting Word and open a Word .doc or .docx file do you still get that error?
>
> Are you logged in as administrator?
>
> =======
> <<"Shahar Zeevi" <Shahar Zeevi[ at ]discussions.microsoft.com> wrote in message
> news:860366BC-5E24-46C1-970F-D61304E1C3DD[ at ]microsoft.com...
> After installing the technical refresh for office 2007 Beta 2 I get the
> following error message with a word document
>
> I had no problems with the Beta 2 (before the install of the TR).
>
> Thanks,
>
> "To open documents with this file type, disable the registry policy setting.
> For more information, see Microsoft Knowledge Base article 922850.">>
> --
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>
Re: Microsoft Knowledge Base article 922850
Shahar Zeevi 9/29/2006 9:27:01 PM
I have the business version (pushed by the server – little yellow
mouse/shield on the task bar)

How do I disable it?

Thanks,

Shahar


"Suzanne S. Barnhill" wrote:

[Quoted Text]
> Have you disabled the Office Plug-in in Norton AntiVirus?
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so
> all may benefit.
>
> <izzy[ at ]altered.com> wrote in message
> news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
> > I've got the same problem. After a fresh install of XP x64 (after a
> > failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> > B2 + TR I now can't open some .DOC files.
> >
> > It looks like I can open Word 2003 docs. But if I try to open
> > ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> > in WordPad fine.
> >
> > Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > > Hi Shahar,
> > >
> > > And the answer to the other questions please?
> > >
> > > ========
> > > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
> message
> > > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > > Thanks fo rthe help.
> > >
> > > I do not have the "FileOpenBlock" key anywhere in my registry!
> > >
> > > also holding the control did not help.
> > >
> > > Thanks for your help
> > >
> > > Shahar >>
> > > --
> > > Bob Buckland ?:-)
> > > MS Office System Products MVP
> > >
> > > *Courtesy is not expensive and can pay big dividends*
> >
>
>
Re: Microsoft Knowledge Base article 922850
"Suzanne S. Barnhill" <sbarnhill[ at ]mvps.org> 9/29/2006 10:18:35 PM
If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.

Search for : officeav.dll

If you find it then go to Start/Run and run the following command:

regsvr32 /u "<path>\officeav.dll"

Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in message
news:65176FD6-FC4A-4017-9336-9BCDD6B10865[ at ]microsoft.com...
[Quoted Text]
> I have the business version (pushed by the server – little yellow
> mouse/shield on the task bar)
>
> How do I disable it?
>
> Thanks,
>
> Shahar
>
>
> "Suzanne S. Barnhill" wrote:
>
> > Have you disabled the Office Plug-in in Norton AntiVirus?
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site: http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> > all may benefit.
> >
> > <izzy[ at ]altered.com> wrote in message
> > news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
> > > I've got the same problem. After a fresh install of XP x64 (after a
> > > failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> > > B2 + TR I now can't open some .DOC files.
> > >
> > > It looks like I can open Word 2003 docs. But if I try to open
> > > ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> > > in WordPad fine.
> > >
> > > Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > > > Hi Shahar,
> > > >
> > > > And the answer to the other questions please?
> > > >
> > > > ========
> > > > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
> > message
> > > > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > > > Thanks fo rthe help.
> > > >
> > > > I do not have the "FileOpenBlock" key anywhere in my registry!
> > > >
> > > > also holding the control did not help.
> > > >
> > > > Thanks for your help
> > > >
> > > > Shahar >>
> > > > --
> > > > Bob Buckland ?:-)
> > > > MS Office System Products MVP
> > > >
> > > > *Courtesy is not expensive and can pay big dividends*
> > >
> >
> >

Re: Microsoft Knowledge Base article 922850
"Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 9/30/2006 9:31:04 AM
Hi Shahar,

And the result from the other steps to try of the previous message?

===============
<<Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in message news:F50A4E2A-3444-45E1-8B57-D7E2E11FA82D[ at ]microsoft.com...
I do not know the original version as this document was sent to me by the
customer.

I did open in with the 2007 before the technical refresh update

Shahar >>
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


Re: Microsoft Knowledge Base article 922850
Gengiz 9/30/2006 3:01:02 PM
thanks for everyones help, works now.. big respect

"Suzanne S. Barnhill" wrote:

[Quoted Text]
> Have you disabled the Office Plug-in in Norton AntiVirus?
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so
> all may benefit.
>
> <izzy[ at ]altered.com> wrote in message
> news:1159196036.813720.258710[ at ]i3g2000cwc.googlegroups.com...
> > I've got the same problem. After a fresh install of XP x64 (after a
> > failed upgrade attempt to Vista RC1) and fresh install of Office 2007
> > B2 + TR I now can't open some .DOC files.
> >
> > It looks like I can open Word 2003 docs. But if I try to open
> > ROBOCOPY.DOC from the W2k3 ResKit I get the error. I can open the DOC
> > in WordPad fine.
> >
> > Bob Buckland ?:-) (At Beautiful Downtown) wrote:
> > > Hi Shahar,
> > >
> > > And the answer to the other questions please?
> > >
> > > ========
> > > <<"Shahar Zeevi" <ShaharZeevi[ at ]discussions.microsoft.com> wrote in
> message
> > > news:A5B8F2D5-DF67-4415-9476-1BEA0540FA6F[ at ]microsoft.com...
> > > Thanks fo rthe help.
> > >
> > > I do not have the "FileOpenBlock" key anywhere in my registry!
> > >
> > > also holding the control did not help.
> > >
> > > Thanks for your help
> > >
> > > Shahar >>
> > > --
> > > Bob Buckland ?:-)
> > > MS Office System Products MVP
> > >
> > > *Courtesy is not expensive and can pay big dividends*
> >
>
>

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