Trouble installing downloaded office 2007 beta Craig Taylor 28.09.2006 12:53:04 I have purchased a key for the office 2007 beta and downloaded the file. When I try to install the program it returns with an error message: "Failure to progress installation" and ceases to complete. This error message takes place allmost immdiately after the request "do you want to commence installation" Please could you advise as to how I can install the program. For your information I am running Zone Alarm (firewall) andd AVG (anti virus) Defender (anti spyware) Many Thanks for your support Craig Taylor

Re: Trouble installing downloaded office 2007 beta "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com> 29.09.2006 11:49:36 Hi Craig, It could be that the download is damaged, but you may want to see if these steps help. (Generally, all 3rd party apps and utilities, including antivirus software should be temporarily closed when installing MS Office software.) =========== 1. Backup your PC/files for safety. 2. Use Start=>Programs=>Accessories=>Disk Cleanup to clear your Temporary Internet files and temp files. 3. Restart the PC. You may want to set a restore point from Start=>Programs=>Accessories=>System Tools 4. Locate your 2007 Office Professional Beta 2 download file and note the folder/path location. 5. Create a new folder on your PC and note that folder/path location. 6. Use Start=>Run , and on a single line, type in the following (using the path & file names from Step 4 & Step 5, above) "drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path" example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces is important) "c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1" 7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps, utilities, email, messengers, and antivirus. Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5). Or, if the extraction in step 6 does not succeed then the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type %temp% {enter key} then locate in that folder the the Setup.exe(xxxxxxx).log name style (file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the extraction failed. Post back with the results either way please ========== <<"Craig Taylor" <craigtaylor99[ at ]gmail.com> wrote in message news:99C2AF46-59D3-436B-AA28-48F3935F03AE[ at ]microsoft.com... I have purchased a key for the office 2007 beta and downloaded the file. When I try to install the program it returns with an error message: "Failure to progress installation" and ceases to complete. This error message takes place allmost immdiately after the request "do you want to commence installation" Please could you advise as to how I can install the program. For your information I am running Zone Alarm (firewall) andd AVG (anti virus) Defender (anti spyware) Many Thanks for your support Craig Taylor>> -- I hope this helped you, Bob Buckland ?:-) MS Office system products MVP >>*Courtesy is not expensive and can pay big dividends<< LINKS to the 2007 Office System 1. Free MS Office 2007 book from MS Press, 213 pages: http://microsoft.com/learning/office2007/default.mspx#booksfrommspress 2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta, e-learning courses, doucmentation and movies: http://microsoft.com/office/preview 3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool: http://sas.office.microsoft.com/ 4. Try the 2007 OfficeOnline preview website , without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033 b. then visit http://officebeta.iponet.net