Group:  Microsoft Word ยป microsoft.public.word.application.errors
Thread: Why won't Word documents open after updating to Office B2TR?

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Why won't Word documents open after updating to Office B2TR?
AlanSim 20.09.2006 21:11:02
Everything worked fine untill I applied the Office Beta 2 Technical Refresh.
Now when I try to open any Word 97-2003 document, I receive the error message
"The file [Name].doc is not available." I receive this error message even
after turning off Norton AntiVirus. Any ideas what's wrong? Thanks.
Re: Why won't Word documents open after updating to Office B2TR?
"garfield-n-odie [MVP]" <garfieldnodie[ at ]discussions.microsoft.com> 20.09.2006 21:26:43
If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

AlanSim wrote:

[Quoted Text]
> Everything worked fine untill I applied the Office Beta 2 Technical Refresh.
> Now when I try to open any Word 97-2003 document, I receive the error message
> "The file [Name].doc is not available." I receive this error message even
> after turning off Norton AntiVirus. Any ideas what's wrong? Thanks.

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