Group:  Microsoft Outlook ยป microsoft.public.outlook.installation
Thread: How do I configure outlook for a cable modem?

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How do I configure outlook for a cable modem?
Kelly 13.09.2006 02:21:02
I use to have dial up and outlook 2003 worked fine. I just switched to a
cable modem and a new ISP. I can send email but not receive them. I called
ProLog (ISP) and they helped me configure outlook express, but told me they
can not help me with Microsoft Outlook over the phone. Why I don't know.
Can anyone help me? I have spent many hours in front of the computer trying
to search for the solution.
Re: How do I configure outlook for a cable modem?
"Hal Hostetler [MVP P/I]" <hhh[ at ]kvoa.com> 13.09.2006 21:30:11
If you have an account in Outlook Express that's working, you can export it
from Outlook Express and import it with Outlook:

http://office.microsoft.com/en-us/assistance/HA010943881033.aspx
Import your messages or account from Outlook to Outlook Express

Hal
--
Hal Hostetler, CPBE -- hhh[ at ]kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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"Kelly" <Kelly[ at ]discussions.microsoft.com> wrote in message
news:80EC0FDD-3C35-471B-B6D5-659B3155F108[ at ]microsoft.com...
[Quoted Text]
> I use to have dial up and outlook 2003 worked fine. I just switched to a
> cable modem and a new ISP. I can send email but not receive them. I
called
> ProLog (ISP) and they helped me configure outlook express, but told me
they
> can not help me with Microsoft Outlook over the phone. Why I don't know.
> Can anyone help me? I have spent many hours in front of the computer
trying
> to search for the solution.


Re: How do I configure outlook for a cable modem?
"Brian Tillman" <tillman1952[ at ]yahoo.com> 14.09.2006 20:29:28
Kelly <Kelly[ at ]discussions.microsoft.com> wrote:

[Quoted Text]
> I use to have dial up and outlook 2003 worked fine. I just switched
> to a cable modem and a new ISP. I can send email but not receive
> them. I called ProLog (ISP) and they helped me configure outlook
> express, but told me they can not help me with Microsoft Outlook over
> the phone.

If your Outlook Express account works, import it into Outlook with
File>Import and Export>Import Internet Mail Account Settings and see if it
works then.
--
Brian Tillman

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