Outlook Pst file lost rllngriver 27.09.2006 17:12:02 I have a client that was having an issue with his Word Normal.dot template. It was somehow renamed and put in a different place.Malware was mostlikely the culprit. In an effort to correct this issue, I went to Add/Remove Programs and chose to change the configuration settings to the default installation. Unfortunately, all of his outlook settings were overwritten. His .pst backup file vanished. The only one I could find had old information. There are no restore points. Do you have any idea how I can recover this pst file as he needs to have a record of all of his sent files? I was able to recover his inbox from the verizon server, but they do not keep a record of sent emails sent through outlook. What do you advise? Thank you. I appreciate it.

Re: Outlook Pst file lost "DL" <address[ at ]invalid> 27.09.2006 20:23:22 You have searched, to include hidden, for *.pst? The pst doesn't get deleted by changing settings, or uninstalling OL "rllngriver" <rllngriver[ at ]discussions.microsoft.com> wrote in message news:22BE59D5-EB69-49E5-9FF7-6B0FA728CD5C[ at ]microsoft.com... [Quoted Text] > I have a client that was having an issue with his Word Normal.dot template. > It was somehow renamed and put in a different place.Malware was mostlikely > the culprit. > > In an effort to correct this issue, I went to Add/Remove Programs and chose > to change the configuration settings to the default installation. > Unfortunately, all of his outlook settings were overwritten. His .pst backup > file vanished. The only one I could find had old information. There are no > restore points. > > > Do you have any idea how I can recover this pst file as he needs to have a > record of all of his sent files? > > > I was able to recover his inbox from the verizon server, but they do not > keep a record of sent emails sent through outlook. > > What do you advise? > > > Thank you. I appreciate it. >

Re: Outlook Pst file lost rllngriver 29.09.2006 03:36:02 Yes. I found it. Thank you very much. "DL" wrote: [Quoted Text] > You have searched, to include hidden, for *.pst? > The pst doesn't get deleted by changing settings, or uninstalling OL > > "rllngriver" <rllngriver[ at ]discussions.microsoft.com> wrote in message > news:22BE59D5-EB69-49E5-9FF7-6B0FA728CD5C[ at ]microsoft.com... > > I have a client that was having an issue with his Word Normal.dot > template. > > It was somehow renamed and put in a different place.Malware was mostlikely > > the culprit. > > > > In an effort to correct this issue, I went to Add/Remove Programs and > chose > > to change the configuration settings to the default installation. > > Unfortunately, all of his outlook settings were overwritten. His .pst > backup > > file vanished. The only one I could find had old information. There are no > > restore points. > > > > > > Do you have any idea how I can recover this pst file as he needs to have a > > record of all of his sent files? > > > > > > I was able to recover his inbox from the verizon server, but they do not > > keep a record of sent emails sent through outlook. > > > > What do you advise? > > > > > > Thank you. I appreciate it. > > > > >