Help Needed To Determine Cause of Warning in Outlook 2003: "raymejr" <raymejr[ at ]gmail.com> 21.09.2006 21:59:38 Hello, Please be patient with me as I'm not the most computer literate person in the world... LOL! My issue is that I recently obtained a 'digital certificate' from a company called Versign, so I could communicate with a co-worker of mine who needs to send over REI contracts via encryption. Once the two of us purchased our digital ids from VerSign and went through the necessary steps to swap signed emails, now when ever I send my co-worker an email encrypted, when they open it, the receive some type of warning which indicates the email has been tampered. We have attempted to see if maybe VerSign support would be able to assist us, but they indicated that since they could not reproduce the issue in their testing facility, and that internally they use OL 2003 as well and have never encountered such an issue, directed me to contact MS support directly, but seeing as I'm self-emplyeed, I cant' really afford to come out of pocket the needed dollar amount to talk to MS Support at the moment, so Im hoping someone here might be able to tell what might be causing this issue to arise by chance? If needed, my co-worker and myself are both running OL2003 with all the latest patches/fixes installed and all email is sent through my Comcast account. If anyone could point to a web site, which doesn't have to be MS link, which outlines why this is occuring, I'd would be GREATLY appreciated. Thank you, Raymond M. Estes Jr.

Re: Help Needed To Determine Cause of Warning in Outlook 2003: "Diane Poremsky [MVP]" <outlookmvp[ at ]msn.com> 21.09.2006 23:38:20 Comcast may be changing something in the message as it accepts it and hands it off to the recipients server. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM "raymejr" <raymejr[ at ]gmail.com> wrote in message news:1158875978.346060.209110[ at ]m73g2000cwd.googlegroups.com... [Quoted Text] > Hello, > > Please be patient with me as I'm not the most computer literate person > in the world... LOL! > > My issue is that I recently obtained a 'digital certificate' from a > company called Versign, so I could communicate with a co-worker of mine > who needs to send over REI contracts via encryption. Once the two of us > purchased our digital ids from VerSign and went through the necessary > steps to swap signed emails, now when ever I send my co-worker an email > encrypted, when they open it, the receive some type of warning which > indicates the email has been tampered. > > We have attempted to see if maybe VerSign support would be able to > assist us, but they indicated that since they could not reproduce the > issue in their testing facility, and that internally they use OL 2003 > as well and have never encountered such an issue, directed me to > contact MS support directly, but seeing as I'm self-emplyeed, I cant' > really afford to come out of pocket the needed dollar amount to talk to > MS Support at the moment, so Im hoping someone here might be able to > tell what might be causing this issue to arise by chance? > > If needed, my co-worker and myself are both running OL2003 with all the > latest patches/fixes installed and all email is sent through my Comcast > account. > > If anyone could point to a web site, which doesn't have to be MS link, > which outlines why this is occuring, I'd would be GREATLY appreciated. > > > Thank you, > > Raymond M. Estes Jr. >

Re: Help Needed To Determine Cause of Warning in Outlook 2003: "raymejr" <raymejr[ at ]gmail.com> 21.09.2006 23:58:39 Diane, Thanks for the response! Would there be something I could look for at in the email itself that would indicate this by chance, which I could then bring to the attention of Comcast support? Thanks, Raymond. Diane Poremsky [MVP] wrote: [Quoted Text] > Comcast may be changing something in the message as it accepts it and hands > it off to the recipients server. > > -- > Diane Poremsky [MVP - Outlook] > Author, Teach Yourself Outlook 2003 in 24 Hours > Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > Subscribe to Exchange Messaging Outlook newsletter: > EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM > > > "raymejr" <raymejr[ at ]gmail.com> wrote in message > news:1158875978.346060.209110[ at ]m73g2000cwd.googlegroups.com... > > Hello, > > > > Please be patient with me as I'm not the most computer literate person > > in the world... LOL! > > > > My issue is that I recently obtained a 'digital certificate' from a > > company called Versign, so I could communicate with a co-worker of mine > > who needs to send over REI contracts via encryption. Once the two of us > > purchased our digital ids from VerSign and went through the necessary > > steps to swap signed emails, now when ever I send my co-worker an email > > encrypted, when they open it, the receive some type of warning which > > indicates the email has been tampered. > > > > We have attempted to see if maybe VerSign support would be able to > > assist us, but they indicated that since they could not reproduce the > > issue in their testing facility, and that internally they use OL 2003 > > as well and have never encountered such an issue, directed me to > > contact MS support directly, but seeing as I'm self-emplyeed, I cant' > > really afford to come out of pocket the needed dollar amount to talk to > > MS Support at the moment, so Im hoping someone here might be able to > > tell what might be causing this issue to arise by chance? > > > > If needed, my co-worker and myself are both running OL2003 with all the > > latest patches/fixes installed and all email is sent through my Comcast > > account. > > > > If anyone could point to a web site, which doesn't have to be MS link, > > which outlines why this is occuring, I'd would be GREATLY appreciated. > > > > > > Thank you, > > > > Raymond M. Estes Jr. > >

Re: Help Needed To Determine Cause of Warning in Outlook 2003: "raymejr" <raymejr[ at ]gmail.com> 21.09.2006 23:58:51 Diane, Thanks for the response! Would there be something I could look for or at in the email itself that would indicate this by chance, which I could then bring to the attention of Comcast support? Thanks, Raymond. Diane Poremsky [MVP] wrote: [Quoted Text] > Comcast may be changing something in the message as it accepts it and hands > it off to the recipients server. > > -- > Diane Poremsky [MVP - Outlook] > Author, Teach Yourself Outlook 2003 in 24 Hours > Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > Subscribe to Exchange Messaging Outlook newsletter: > EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM > > > "raymejr" <raymejr[ at ]gmail.com> wrote in message > news:1158875978.346060.209110[ at ]m73g2000cwd.googlegroups.com... > > Hello, > > > > Please be patient with me as I'm not the most computer literate person > > in the world... LOL! > > > > My issue is that I recently obtained a 'digital certificate' from a > > company called Versign, so I could communicate with a co-worker of mine > > who needs to send over REI contracts via encryption. Once the two of us > > purchased our digital ids from VerSign and went through the necessary > > steps to swap signed emails, now when ever I send my co-worker an email > > encrypted, when they open it, the receive some type of warning which > > indicates the email has been tampered. > > > > We have attempted to see if maybe VerSign support would be able to > > assist us, but they indicated that since they could not reproduce the > > issue in their testing facility, and that internally they use OL 2003 > > as well and have never encountered such an issue, directed me to > > contact MS support directly, but seeing as I'm self-emplyeed, I cant' > > really afford to come out of pocket the needed dollar amount to talk to > > MS Support at the moment, so Im hoping someone here might be able to > > tell what might be causing this issue to arise by chance? > > > > If needed, my co-worker and myself are both running OL2003 with all the > > latest patches/fixes installed and all email is sent through my Comcast > > account. > > > > If anyone could point to a web site, which doesn't have to be MS link, > > which outlines why this is occuring, I'd would be GREATLY appreciated. > > > > > > Thank you, > > > > Raymond M. Estes Jr. > >

Re: Help Needed To Determine Cause of Warning in Outlook 2003: "raymejr" <raymejr[ at ]gmail.com> 22.09.2006 12:25:38 Diane, Good news! I received an email from VerSign a short while ago and they were contacting me because it had come to their attention that some other users who had been encountering this same issue as myself, was being caused by using MS Word as our email editors. They instructed me to go into Outlook and uncheck the following boxes: * Use Microsoft Word 2003 to edit e-mail messages * Use Microsoft Word 2002 to read Rich Text e-mail messages And to also indicate "Rich Text" in the drop down box where it says "Compose in this message format" Once I did that, and sent my co-worker a new email, the message resolved itself! :-) Yeah! However, the co-worker still encounters this issue when they go to 'reply' to any of my previou emails??? Might you be able to expand on this and maybe outline some reasons why this would be encountered? Thank you, Raymond Estes raymejr wrote: [Quoted Text] > Diane, > > Thanks for the response! > Would there be something I could look for or at in the email itself > that would indicate this by chance, which I could then bring to the > attention of Comcast support? > > Thanks, > > > Raymond. > > Diane Poremsky [MVP] wrote: > > Comcast may be changing something in the message as it accepts it and hands > > it off to the recipients server. > > > > -- > > Diane Poremsky [MVP - Outlook] > > Author, Teach Yourself Outlook 2003 in 24 Hours > > Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) > > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > > > Outlook Tips: http://www.outlook-tips.net/ > > Outlook & Exchange Solutions Center: http://www.slipstick.com > > Subscribe to Exchange Messaging Outlook newsletter: > > EMO-NEWSLETTER-SUBSCRIBE-REQUEST[ at ]PEACH.EASE.LSOFT.COM > > > > > > "raymejr" <raymejr[ at ]gmail.com> wrote in message > > news:1158875978.346060.209110[ at ]m73g2000cwd.googlegroups.com... > > > Hello, > > > > > > Please be patient with me as I'm not the most computer literate person > > > in the world... LOL! > > > > > > My issue is that I recently obtained a 'digital certificate' from a > > > company called Versign, so I could communicate with a co-worker of mine > > > who needs to send over REI contracts via encryption. Once the two of us > > > purchased our digital ids from VerSign and went through the necessary > > > steps to swap signed emails, now when ever I send my co-worker an email > > > encrypted, when they open it, the receive some type of warning which > > > indicates the email has been tampered. > > > > > > We have attempted to see if maybe VerSign support would be able to > > > assist us, but they indicated that since they could not reproduce the > > > issue in their testing facility, and that internally they use OL 2003 > > > as well and have never encountered such an issue, directed me to > > > contact MS support directly, but seeing as I'm self-emplyeed, I cant' > > > really afford to come out of pocket the needed dollar amount to talk to > > > MS Support at the moment, so Im hoping someone here might be able to > > > tell what might be causing this issue to arise by chance? > > > > > > If needed, my co-worker and myself are both running OL2003 with all the > > > latest patches/fixes installed and all email is sent through my Comcast > > > account. > > > > > > If anyone could point to a web site, which doesn't have to be MS link, > > > which outlines why this is occuring, I'd would be GREATLY appreciated. > > > > > > > > > Thank you, > > > > > > Raymond M. Estes Jr. > > >