Group:  Microsoft Outlook ยป microsoft.public.outlook.program_forms
Thread: Custom Form getting funky and not displaying

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Custom Form getting funky and not displaying
Angyl 05.09.2006 18:34:01
I've created a custom form (no code) to serve as our client database in
Outlook and published it to our public folders. Up until a week ago, it was
working fine. Everyone had permissions to edit and add new contacts to this
folder.

Recently, however it has started acting strange. While I can when opening
an EXISTING contact see the form, and have no problems with the form while
creating NEW contacts, everyone else in the office no longer gets the form
when they are opening EXISTING contacts. It is defaulting to the standard
Exchange form. If they double-click to create a new contact in this folder
it does (as the folder permissions state it should) use and display the new
form.

Any help for why all of a sudden this folder no longer displays only the
EXISTING contacts using the custom form?
Re: Custom Form getting funky and not displaying
"Sue Mosher [MVP-Outlook]" <suemvp[ at ]outlookcode.com> 05.09.2006 19:31:30
Try clearing the forms cache.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:C02B9ED0-04C7-49FE-A972-A0552F2C9178[ at ]microsoft.com...
[Quoted Text]
> I've created a custom form (no code) to serve as our client database in
> Outlook and published it to our public folders. Up until a week ago, it was
> working fine. Everyone had permissions to edit and add new contacts to this
> folder.
>
> Recently, however it has started acting strange. While I can when opening
> an EXISTING contact see the form, and have no problems with the form while
> creating NEW contacts, everyone else in the office no longer gets the form
> when they are opening EXISTING contacts. It is defaulting to the standard
> Exchange form. If they double-click to create a new contact in this folder
> it does (as the folder permissions state it should) use and display the new
> form.
>
> Any help for why all of a sudden this folder no longer displays only the
> EXISTING contacts using the custom form?
Re: Custom Form getting funky and not displaying
Angyl 05.09.2006 23:31:02
Sue,

Yeah, that's the first thing we tried, but that's not it. Before when it
was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now,
the form pops up if they go to create a new one, but not if they open an
existing client. And these existing clients were CREATED using the custom
form.

"Sue Mosher [MVP-Outlook]" wrote:

[Quoted Text]
> Try clearing the forms cache.
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:C02B9ED0-04C7-49FE-A972-A0552F2C9178[ at ]microsoft.com...
> > I've created a custom form (no code) to serve as our client database in
> > Outlook and published it to our public folders. Up until a week ago, it was
> > working fine. Everyone had permissions to edit and add new contacts to this
> > folder.
> >
> > Recently, however it has started acting strange. While I can when opening
> > an EXISTING contact see the form, and have no problems with the form while
> > creating NEW contacts, everyone else in the office no longer gets the form
> > when they are opening EXISTING contacts. It is defaulting to the standard
> > Exchange form. If they double-click to create a new contact in this folder
> > it does (as the folder permissions state it should) use and display the new
> > form.
> >
> > Any help for why all of a sudden this folder no longer displays only the
> > EXISTING contacts using the custom form?
>
Re: Custom Form getting funky and not displaying
"Sue Mosher [MVP-Outlook]" <suemvp[ at ]outlookcode.com> 06.09.2006 01:08:55
Have you checked the MessageClass and Size property values on those items and compared them with "good" items?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:B8C069A6-65DE-4B15-83CB-5227493EDB93[ at ]microsoft.com...
[Quoted Text]
> Sue,
>
> Yeah, that's the first thing we tried, but that's not it. Before when it
> was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now,
> the form pops up if they go to create a new one, but not if they open an
> existing client. And these existing clients were CREATED using the custom
> form.
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> Try clearing the forms cache.
>>
>> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:C02B9ED0-04C7-49FE-A972-A0552F2C9178[ at ]microsoft.com...
>> > I've created a custom form (no code) to serve as our client database in
>> > Outlook and published it to our public folders. Up until a week ago, it was
>> > working fine. Everyone had permissions to edit and add new contacts to this
>> > folder.
>> >
>> > Recently, however it has started acting strange. While I can when opening
>> > an EXISTING contact see the form, and have no problems with the form while
>> > creating NEW contacts, everyone else in the office no longer gets the form
>> > when they are opening EXISTING contacts. It is defaulting to the standard
>> > Exchange form. If they double-click to create a new contact in this folder
>> > it does (as the folder permissions state it should) use and display the new
>> > form.
>> >
>> > Any help for why all of a sudden this folder no longer displays only the
>> > EXISTING contacts using the custom form?
>>
Re: Custom Form getting funky and not displaying
Angyl 06.09.2006 15:15:02
Uh...no??

Not sure how to do that.

"Sue Mosher [MVP-Outlook]" wrote:

[Quoted Text]
> Have you checked the MessageClass and Size property values on those items and compared them with "good" items?
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:B8C069A6-65DE-4B15-83CB-5227493EDB93[ at ]microsoft.com...
> > Sue,
> >
> > Yeah, that's the first thing we tried, but that's not it. Before when it
> > was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now,
> > the form pops up if they go to create a new one, but not if they open an
> > existing client. And these existing clients were CREATED using the custom
> > form.
> >
> > "Sue Mosher [MVP-Outlook]" wrote:
> >
> >> Try clearing the forms cache.
> >>
> >> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:C02B9ED0-04C7-49FE-A972-A0552F2C9178[ at ]microsoft.com...
> >> > I've created a custom form (no code) to serve as our client database in
> >> > Outlook and published it to our public folders. Up until a week ago, it was
> >> > working fine. Everyone had permissions to edit and add new contacts to this
> >> > folder.
> >> >
> >> > Recently, however it has started acting strange. While I can when opening
> >> > an EXISTING contact see the form, and have no problems with the form while
> >> > creating NEW contacts, everyone else in the office no longer gets the form
> >> > when they are opening EXISTING contacts. It is defaulting to the standard
> >> > Exchange form. If they double-click to create a new contact in this folder
> >> > it does (as the folder permissions state it should) use and display the new
> >> > form.
> >> >
> >> > Any help for why all of a sudden this folder no longer displays only the
> >> > EXISTING contacts using the custom form?
> >>
>
Re: Custom Form getting funky and not displaying
"Sue Mosher [MVP-Outlook]" <suemvp[ at ]outlookcode.com> 06.09.2006 15:46:25
View | Arrange By | Current View | Customize Current View | Fields.

"Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:1D8B0DE5-F7E1-4326-AF28-9E529DE5EF7C[ at ]microsoft.com...
[Quoted Text]
> Uh...no??
>
> Not sure how to do that.
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> Have you checked the MessageClass and Size property values on those items and compared them with "good" items?

>>
>> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:B8C069A6-65DE-4B15-83CB-5227493EDB93[ at ]microsoft.com...
>> > Sue,
>> >
>> > Yeah, that's the first thing we tried, but that's not it. Before when it
>> > was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now,
>> > the form pops up if they go to create a new one, but not if they open an
>> > existing client. And these existing clients were CREATED using the custom
>> > form.
>> >
>> > "Sue Mosher [MVP-Outlook]" wrote:
>> >
>> >> Try clearing the forms cache.
>> >>
>> >> "Angyl" <Angyl[ at ]discussions.microsoft.com> wrote in message news:C02B9ED0-04C7-49FE-A972-A0552F2C9178[ at ]microsoft.com...
>> >> > I've created a custom form (no code) to serve as our client database in
>> >> > Outlook and published it to our public folders. Up until a week ago, it was
>> >> > working fine. Everyone had permissions to edit and add new contacts to this
>> >> > folder.
>> >> >
>> >> > Recently, however it has started acting strange. While I can when opening
>> >> > an EXISTING contact see the form, and have no problems with the form while
>> >> > creating NEW contacts, everyone else in the office no longer gets the form
>> >> > when they are opening EXISTING contacts. It is defaulting to the standard
>> >> > Exchange form. If they double-click to create a new contact in this folder
>> >> > it does (as the folder permissions state it should) use and display the new
>> >> > form.
>> >> >
>> >> > Any help for why all of a sudden this folder no longer displays only the
>> >> > EXISTING contacts using the custom form?
>> >>
>>
RE: Custom Form getting funky and not displaying
Angyl 06.09.2006 17:38:02
NM! I solved the problem with Omsgclas.exe recommended from the Microsoft
KB. Thanks for your help!

"Angyl" wrote:

[Quoted Text]
> I've created a custom form (no code) to serve as our client database in
> Outlook and published it to our public folders. Up until a week ago, it was
> working fine. Everyone had permissions to edit and add new contacts to this
> folder.
>
> Recently, however it has started acting strange. While I can when opening
> an EXISTING contact see the form, and have no problems with the form while
> creating NEW contacts, everyone else in the office no longer gets the form
> when they are opening EXISTING contacts. It is defaulting to the standard
> Exchange form. If they double-click to create a new contact in this folder
> it does (as the folder permissions state it should) use and display the new
> form.
>
> Any help for why all of a sudden this folder no longer displays only the
> EXISTING contacts using the custom form?

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