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I moved some old contacts from an archive folder into Contacts and now my
Palm One hotsync log produces the following:
Outlook Contacts
OLERR:11-000A
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed
All other Outlook functions, tasks, journal, calendar, etc. sync just fine
with no errors. I've unloaded and reloaded both Office Pro and Palm One
several times to no avail. The Outlook contacts file appears to be fine, just
no longer syncing with my Tungsten T5
Any help would be greatly appreciated
Nick
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Not an Outlook issue. Contact Palm.
--
Russ Valentine
[MVP-Outlook]
"Nick Krill" <NickKrill[ at ]discussions.microsoft.com> wrote in message
news:5D3FF656-0758-495C-AA61-FFAC65C40D8D[ at ]microsoft.com...
[Quoted Text] >I moved some old contacts from an archive folder into Contacts and now my
> Palm One hotsync log produces the following:
>
> Outlook Contacts
> OLERR:11-000A
> OLERR:0D-000E
> OLERR:0D-0004
> OLERR:0D-0001
> - Recovery Sync
> Outlook Contacts synchronization failed
>
> All other Outlook functions, tasks, journal, calendar, etc. sync just fine
> with no errors. I've unloaded and reloaded both Office Pro and Palm One
> several times to no avail. The Outlook contacts file appears to be fine,
> just
> no longer syncing with my Tungsten T5
>
> Any help would be greatly appreciated
>
> Nick
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Russ – Just FYI – Microsoft Tech Support finally solved the problem for me.
Something in the Contacts file got corrupted, they had me export everything
in my Personal Folder to a backup.pst file, create a new user profile, and
import all the data from the backup file. Hotsync works fine now.
"Russ Valentine [MVP-Outlook]" wrote:
[Quoted Text] > Not an Outlook issue. Contact Palm.
> --
> Russ Valentine
> [MVP-Outlook]
> "Nick Krill" <NickKrill[ at ]discussions.microsoft.com> wrote in message
> news:5D3FF656-0758-495C-AA61-FFAC65C40D8D[ at ]microsoft.com...
> >I moved some old contacts from an archive folder into Contacts and now my
> > Palm One hotsync log produces the following:
> >
> > Outlook Contacts
> > OLERR:11-000A
> > OLERR:0D-000E
> > OLERR:0D-0004
> > OLERR:0D-0001
> > - Recovery Sync
> > Outlook Contacts synchronization failed
> >
> > All other Outlook functions, tasks, journal, calendar, etc. sync just fine
> > with no errors. I've unloaded and reloaded both Office Pro and Palm One
> > several times to no avail. The Outlook contacts file appears to be fine,
> > just
> > no longer syncing with my Tungsten T5
> >
> > Any help would be greatly appreciated
> >
> > Nick
>
>
>
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Microsoft Tech Support finally solved the problem for me. Something in the
Contacts file got corrupted, they had me export everything in my Personal
Folder to a backup.pst file, create a new user profile, and import all the
data from the backup file. Hotsync works fine now.
"Nick Krill" wrote:
[Quoted Text] > I moved some old contacts from an archive folder into Contacts and now my
> Palm One hotsync log produces the following:
>
> Outlook Contacts
> OLERR:11-000A
> OLERR:0D-000E
> OLERR:0D-0004
> OLERR:0D-0001
> - Recovery Sync
> Outlook Contacts synchronization failed
>
> All other Outlook functions, tasks, journal, calendar, etc. sync just fine
> with no errors. I've unloaded and reloaded both Office Pro and Palm One
> several times to no avail. The Outlook contacts file appears to be fine, just
> no longer syncing with my Tungsten T5
>
> Any help would be greatly appreciated
>
> Nick
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Shame on them. When you create a new PST file and want to transfer data
reliably, you copy from the old to the new, not import.
--
Russ Valentine
[MVP-Outlook]
"Nick Krill" <NickKrill[ at ]discussions.microsoft.com> wrote in message
news:05BDB5E9-86D6-4EDC-94EE-E679FFAA7DD7[ at ]microsoft.com...
[Quoted Text] > Russ - Just FYI - Microsoft Tech Support finally solved the problem for
> me.
> Something in the Contacts file got corrupted, they had me export
> everything
> in my Personal Folder to a backup.pst file, create a new user profile, and
> import all the data from the backup file. Hotsync works fine now.
>
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Not an Outlook issue. Contact Palm.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Nick Krill" <NickKrill[ at ]discussions.microsoft.com> wrote in message
>> news:5D3FF656-0758-495C-AA61-FFAC65C40D8D[ at ]microsoft.com...
>> >I moved some old contacts from an archive folder into Contacts and now
>> >my
>> > Palm One hotsync log produces the following:
>> >
>> > Outlook Contacts
>> > OLERR:11-000A
>> > OLERR:0D-000E
>> > OLERR:0D-0004
>> > OLERR:0D-0001
>> > - Recovery Sync
>> > Outlook Contacts synchronization failed
>> >
>> > All other Outlook functions, tasks, journal, calendar, etc. sync just
>> > fine
>> > with no errors. I've unloaded and reloaded both Office Pro and Palm One
>> > several times to no avail. The Outlook contacts file appears to be
>> > fine,
>> > just
>> > no longer syncing with my Tungsten T5
>> >
>> > Any help would be greatly appreciated
>> >
>> > Nick
>>
>>
>>
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