Oh my gosh!! I finally located the Normal.dot file and renamed to .old and
my word starts perfectly and is working fine!! Thanks!
--
Brenda E
"Suzanne S. Barnhill" wrote:
[Quoted Text] > There are specific instructions in > http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm, but note that > running correctly in Safe Mode doesn't necessarily point to corruption in > Normal.dot. It could also point to a problem with the Registry or an add-in. > For more on that, see > http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm> > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USA > Word MVP FAQ site: http://word.mvps.org> Email cannot be acknowledged; please post all follow-ups to the newsgroup so > all may benefit. > > "Brenda" <Brenda[ at ]discussions.microsoft.com> wrote in message > news:816B4A10-1105-49F2-919D-91971D092407[ at ]microsoft.com... > > I can start word correctly using Start and Run and typing in winword.exe > /a > > so I am assuming I have a template corruption. I cannot figure out how to > > get to Normal.dot file to rename since it's hidden. Need specific > > directions. I am using Windows XT and Office 2003. Help is appreciated! > > -- > > Brenda E > > |