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Thread: Wrong Outlook Inbox

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Wrong Outlook Inbox
CP06 29.09.2006 17:26:02
I have a user that has her email going to the wrong Inbox. Her email is
going to her Inbox under Personal Folders, instead of Mailbox - User. I have
tried pointing the .pst file to the right Inbox, but can't find where.
I am also new to Outlook.

Can anyone help with this?
Thank you!
Re: Wrong Outlook Inbox
"Brian Tillman" <tillman1952[ at ]yahoo.com> 29.09.2006 19:48:00
CP06 <CP06[ at ]discussions.microsoft.com> wrote:

[Quoted Text]
> I have a user that has her email going to the wrong Inbox. Her email
> is going to her Inbox under Personal Folders, instead of Mailbox -
> User. I have tried pointing the .pst file to the right Inbox, but
> can't find where.
> I am also new to Outlook.

She should click Tools>E-mail Accounts>Next and, in the "Delivery new
messages to the following location" drop-down at the bottom left, select the
Exchange mailbox instead of the Personal Folders. She should click FInish,
then stop and restart Outlook.
--
Brian Tillman

Re: Wrong Outlook Inbox
CP06 29.09.2006 20:10:02
I went to try that and it didn't work. Her Inbox is still pointed to the one
in her Personal Folders. Do I have to move her emails from the Inbox in
Personal Folders to her Inbox in Mailbox - User?

"Brian Tillman" wrote:

[Quoted Text]
> CP06 <CP06[ at ]discussions.microsoft.com> wrote:
>
> > I have a user that has her email going to the wrong Inbox. Her email
> > is going to her Inbox under Personal Folders, instead of Mailbox -
> > User. I have tried pointing the .pst file to the right Inbox, but
> > can't find where.
> > I am also new to Outlook.
>
> She should click Tools>E-mail Accounts>Next and, in the "Delivery new
> messages to the following location" drop-down at the bottom left, select the
> Exchange mailbox instead of the Personal Folders. She should click FInish,
> then stop and restart Outlook.
> --
> Brian Tillman
>
>
Re: Wrong Outlook Inbox
CP06 29.09.2006 20:45:02
That worked. THANKS!! New emails are coming to the correct Inbox. I really
appreciate your help, because I have a lot to learn about Outlook and
Exchange (on the back end)

"Brian Tillman" wrote:

[Quoted Text]
> CP06 <CP06[ at ]discussions.microsoft.com> wrote:
>
> > I have a user that has her email going to the wrong Inbox. Her email
> > is going to her Inbox under Personal Folders, instead of Mailbox -
> > User. I have tried pointing the .pst file to the right Inbox, but
> > can't find where.
> > I am also new to Outlook.
>
> She should click Tools>E-mail Accounts>Next and, in the "Delivery new
> messages to the following location" drop-down at the bottom left, select the
> Exchange mailbox instead of the Personal Folders. She should click FInish,
> then stop and restart Outlook.
> --
> Brian Tillman
>
>

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